Took Brody to Scruffy Too Fluffy Pet Spa today and Samantha did an amazing job! Brody looked absolutely adorable after his flea bath, Teddy bear haircut, and nail trim. She even added a cute red and white bandanna for the Fourth of July and included his patriotic photo shoot pictures. You can tell Samantha really cares about the pets she works with. Brody came home looking handsome, happy, and smelling so fresh. Highly recommend Scruffy Too Fluffy Pet Spa! read more

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I chanced upon this place. But I was so happy I did. The girls in the shop were very nice and did a great job with my pup. They made sure to ask me first how I'd like to have Pepper cleaned. They also asked the right questions. They gave me a text when she was ready. Not only did they'd bathe her, she also had a little holiday photoshoot. My puppy went from scruffy to a full glow up! read more

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It was our 5 month old dog his first time going to a groomers. The whole staff was wonderful!! read more

Scruffy to Fluffy Pet Spa - Pet Groomers Near Me - Bakersfield, California

Scruffy to Fluffy always does a great job with their grooming services! I love that they write down exactly what you want and give you advice on what you are trying to achieve with your dog. They're great at recommending and such detailed. Plus during the holidays my dog always comes back with a cute picture and themed bandanna with bows. read more

Scruffy to Fluffy Pet Spa - Holiday Photo - Pet Groomers Near Me - Bakersfield, California

Very good experience. The owner is extremely nice and they did a great job on our recent rescue. I needed help with a specific issue, and they were very attentive. 10/10 will be going back. read more

Our dog always comes out looking great. Smells good too. Usually has a little bandana on her.

I was recommended this groomer by a friend and sorry to say I am not satisfied. I reached out by text message and have not received any reply. So as a previous business owner myself, I would say customer service is not their specialty along with grooming. I had 3 small dogs groomed. A Maltese who is very obedient has uneven cut along with razor burn on her belly. She is 6.5 years old and has never been razor burned at previous groomers. My daughter's Poodle is shaved bald. I asked for poodle cut and wanted the legs to look poodle cut and told the groomer when I handed her to her. Ears were not brushed out completely either. My daughter was so upset when she seen her. The other dog is short hair and came out fine. But I three had only one bow on one ear? Usually the groomer puts a bow on each ear, this looked unfinished. I immediately called and made appointments with my regular groomer. I just wanted to try out a mobile groomer since I now have 3 dogs to be groomed and thought it would be easier. Never again. read more

Called to make an appointment as a first time client, I get there 15mins early and the lady asks for my Dogs physical vaccination history which I don't carry with me (who does?) and tells me they won't take her without it. Rude about it and a complete waste of time. I would have understood had they asked me when I made the appointment to bring it but they did not. My pup was not seen, and will not be trying again at this place. read more

Reina is amazing! She was referred by a friend and got me in last minute. My puppy was recently botched and she made him look so much better! She was quick and done within the time frame. Will definitely be driving from LA to come and see Reina now. So happy to have found her. Thank you! read more

Mobile pet spa is a joke. The number they have on file is a complete waste of time. Very poor communication. They try and cover themselves by saying leave a text message we are very busy but even when you do takes forever to hear back and the moment they message you and you respond takes hours again before they respond. Then they give you attitude saying sorry we "aren't on the phone all day" lol wouldn't you be on the phone the moment you chose to respond ?? Anyways seems like they are just disorganized and if you're a busy person or have things lined up expect to waste your whole day. Could go on and on but ultimately just save your sanity and go somewhere else. read more

TLDR: Great staff, great grooming skills, went the extra mile, 10/10 recommend! If I could give this place 10 stars, I would! Letty groomed my baby Melody and did a phenomenal job! Not only was she kind, but she went the extra mile by sending me a photo of Melody after her haircut, which I really appreciated. When I walked in I saw she had a great rapport with a lot of her clients. She remembered the names and styles of their furr babies and that immediately made me feel comfortable. Letty let me know she'd give Melody the cut I wanted but would adjust if needed, and I really appreciated that. As a first time pet parent, I really don't know much about grooming, so I liked that she balanced my preference with her experience. I'm an overprotective and cautious pet-parent, and I got immediate good vibes walking into Scruffy to Fluffy. If you want a groomer who is trustworthy, kind, and great at their job, I would go to Scruffy to Fluffy. P.S., Kayla assisted me at the front desk when picking up Melody and was also extremely kind! She put Melody's harness back on and was super kind and understanding when Melody excitedly piddled on their floor. Additionally, I really appreciate that they did not make me wait to see Melody until I paid (I've experienced this with Going Mutts Pet Grooming and did not appreciate it). Overall, great experience!! read more

Won't make appointments, stop taking dogs at 12PM. Take forever and can't get a time commitment. Horrible customer service read more

They took a full 7 hours to groom my dog, after us calling twice then when we finally got to pick him up they didn't tell us they cut/gashed my poor dog very badly on his inner thigh..... my poor little guy is now forever traumatized and it took him over 2 months to completely heal. This is a very unprofessional and disappointing place. I would never ever recommend you bring your little fur babies to the horrible place and they still had the nerve to charged full price after hurting the way they did. If there was a negative stars I would put that read more

Scruffy to fluffy, where do I start? I would be lying if I told you that I didn't fall in love with them from the start. I have been a loyal customer for 5 years, I am talking about consistently, every month and a half or so taking my Shih Tzu Bella. Thus, I thought it was time to make a review. And I have to say, I have never, NEVER, not ONCE been disappointed by this place! They have always been very friendly and precise with my requests. I must say, that you have to be specific with every detail of what you expect on your dog, this goes for any groomer. (Blade level, teddy face, don't cut ears/tail/lashes etc.) I think this is ideal for both parties to be happy! On average, Bella would be at the groomers for about 4 hours given the morning overload of drop offs, sometimes it would be as little as 2 hours. (She was obsessed with this place, loved every second of it). My Shih Tzu, Bella, has recently passed and I must say that Scruffy To Fluffy always kept her safe and looking fabulous all these years. Expect holiday photo shoots and fabulous bows and scarfs! *Thank you Scruffy to Fluffy for all the great years!* *disclaimer: I think we have to know our dogs, and know if they are not comfortable going to a groomer, I believe this is key. I truly believe the groomers isn't for every pet, there are plenty of self serve places in town to keep every pet comfortable. read more

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i've taken my dogs for a number of years. They get consistently good haircuts at a reasonable price and an easy experience.

worst place ever ! took my dog to get groomed & picked him up like this. owner was disrespectful & unprofessional i will never come back again ! read more

Scruffy to Fluffy Pet Spa - Pet Groomers Near Me - Bakersfield, California

We have been taking our dogs to scruffy to fluffy for a while and we have been having continuous issues with them. I have 3 dogs, which their employees claim they love, I've never gotten bad reports about any of them. Small scratches or burns I can understand especially when I ask for my dog's hair to be trimmed extremely short, but my corgi was very fluffy when we brought her in. I asked for a shorter length but I know there should still be a guard on their devices when they're cutting hair. This is just flat out unacceptable. This isn't a small Knick in her skin or a scratch that is a full on indentation in her coat and her stomach. This place has very low prices for a reason and I think they shouldn't be allowed to give grooming appointments to dogs under these conditions. We will not be back and I hope their doors get close indefinitely EXTREMELY SOON. read more

Scruffy to Fluffy Pet Spa - Injured my dog - Pet Groomers Near Me - Bakersfield, California

I've taken my Pomeranian, (Bruno) here multiple times. But I've also taken him elsewhere. Mainly for the convenience of not driving all the way to Bakersfield, but to compare from the other groomers and scruffy to fluffy I would bring Bruno and any other dog I own here. I love the way they groom Bruno. They always do such an amazing job. I always ask for a shape up or tight shape up and they leave him looking gorgeous!! read more

Scruffy to Fluffy Pet Spa - Right after his groom - Pet Groomers Near Me - Bakersfield, California

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They never do the cuts or treatments we ask and then when we pick up our dog they add on charges and say our dog needed something different. Didn't even cut his nails, only buzzed around his butt. Initially said $45 for a trim and nails. When my son went to pick up our dog they charged him $85 for no trim (besides his butt) and no nail cut. He had an appointment at 10:00am and didn't finish until 4 hours later, and there was barely any dogs there. Never going back, they WILL mistreat your dogs! read more

Customer service was terrible! They close at 4pm which I do understand but never did they tell me an estimate time when I dropped them off at 10am all they said was "later in the afternoon". I get a text at around 3:40pm saying the dogs will be ready at 4:10pm but I do not live close so I took a little longer maybe 4:17pm. I get a rude call asking if I knew they closed at 4pm and my response was "you realize you just texted me at 3:40 saying they would be done at 4:10pm". Mind you they also left me a voicemail saying they had late fees which was also not communicated with me. I do not think this was very professional. read more

Honestly I will never bring my dog here again the last time I brought my dog he came to us traumatized and was left like that for a week. They overcharge, the lady in the front is very rude. read more

Brought our dogs (Sammy and Stix) in for full service spa day. Results were amazing. My mom was very happy with the cut her got as was I. I come from Canada to have his hair done here. Thank you very much and we will see you soon. read more

They Groom my dogs very nice, service with a smile, they are very good dog groomers and clean a shop. I highly recommend Scruffy for Fluffy Pet Spa. read more

Scruffy to Fluffy Pet Spa - My Dog Buddy - Pet Groomers Near Me - Bakersfield, California

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So grateful for such a convenience service. It's not inexpensive but well worth it. Nadia was the groomer for my two beloveds. A husky and a coton de tulear. I appreciate her patience and caring demeanor, especially towards my mischievous husky. Nadia took her time and took both dogs at once, which I thought was great since (sometimes) they're inseparable. I'll definitely be calling them again! Thank You!!! -This review is for the mobile grooming service. read more

Scruffy to Fluffy Pet Spa - Pet Groomers Near Me - Bakersfield, California

ABSOLUTELY TERRIBLE! DO NOT GO HERE! Had our dog taken in to get DeShedded & her nails clipped. She came out with not only a ton of her own hair still shedding off but also OTHER DOGS hair, too!? Her nails looked like they were clipped with a chainsaw. Completely UNEVEN & some even look like they weren't clipped at all! When asked why she was still shedding so much the girl had THE NERVE to say, "oh... we ran out of the shedding shampoo. We need to get more but we did blow dry her off." SERIOUSLY?! TERRIBLE. TERRIBLE. TERRIBLE. read more

Scruffy to Fluffy Pet Spa - Completely uneven nails & one clipped to the nub. - Pet Groomers Near Me - Bakersfield, California

Years back this was a decent place, that is not the case anymore. The staff is snippy and rude but more importantly, my doodle is scared to death to go there. The last two times I took her there her ears were cut up pretty badly and they didn't even bring it up. I found out later when they became infected. If you want your animal cared for, this is not the place. Bakersfield has much better places for grooming. Prices went up and quality went way down. If you love your pet don't bring them here!! read more

I have taken my Maltipoo to a different grooming places, and I ALWAYS come back here, they are friendly and do a good job. I don't know if they are the best is the city, but so far I haven't find any better. The team there is friendly and they already know my dog by name. I always recommend this place with other dog parents. read more

Scruffy to Fluffy Pet Spa - Snoopy on a picture taken at Scruffy to Fluffy. - Pet Groomers Near Me - Bakersfield, California

We have been looking for a patient groomer for our Bernese Mountain Dog. And we definitely found them. We were so happy with how they treated and groomed our Bear. Awesome job, definitely recommend them and will be a regular now! read more

Scruffy to Fluffy Pet Spa - Pet Groomers Near Me - Bakersfield, California

Love these guys! They do a super job and our pup always gets a fresh clean cut. He smells good and the gals always call when he's ready.

I love the staff at Scruffy to Fluffy. They always greet my dog as if he was theirs. If i ever had an issue, they are quick to remedy it. So great! read more

I took my puppy in at 9:30 in the morning and I had no phone call at all and by 330. I decided to drive over to see why they have not called me that my puppy was ready and they said that they just had a lot of dogs to groom and that's why they've had him for 5 1/2 hours and all they gave him was water so I do not recommend this place. Don't ever take your dog if you think if you feel like your dog is your family like your kid don't ever take your puppy there cause my puppy was very very very excited to see us because he was gone for 5 1/2 hours Anyways that's my thoughts ! I want to rate a 0 but unfortunately I have to put something . read more

I've come here two times with appointments, (which are easy to make) Both times they had openings the next day. They also have walk-ins but appointments are preferred. This place is packed with dogs! They mean business! Today they did an excellent job on my dog's haircut. The groomer called me to reconfirm his haircut before she trimmed him up. I asked for a price sheet for this review, but they said they don't have one. All prices are deemed specifically for your pooch depending on what services you want. July 2023 the price was $55.00 for my dog which weighs around 14 lbs. Which I think is a fair price! I will be coming again! They do not take any credit cards as forms of payment. They do take cash, Zelle, and Venmo. If you found my review helpful, give me a like! read more

Always take such great care of our almost 13 year old TinkerBella!!! We cannot thank Scruffy To Fluffy enough!!! read more

Scruffy to Fluffy Pet Spa - Our almost 13 year old Yorkie, TinkerBella!!!! - Pet Groomers Near Me - Bakersfield, California

When I picked him up he was terrified. Then I noticed that he didn't wan to close his legs. So when I took a look I found burn marks. He did not deserve to come out looking this terrible read more

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I made an appointment 3 weeks in advance and apparently this place accepts walk-ins and didn't inform me. Had I known, we would have shown up at 8 when they opened. They didn't honor the appointment time. They had my baby in a kennel from 10 to 2 and no services were done on him. When I went to checked on him, I was told he wouldn't be ready until closing, which was at 4. My poor baby was thirsty and had to use the restroom. The whole situation was supper frustrating. read more

Scruffy to Fluffy Pet Spa - Bad customer service.... - Pet Groomers Near Me - Bakersfield, California

I love Scruffy to Fluffy!! I've been taking my two Malteses here for a few years. The girls are always so good with my two fur babies. My babies seem to like it too...they aren't scared when we go in to the spa. They always looks so handsome/pretty when I pick them up. My little girl usually has cute flowers or bows in her hair and my boy has a cute handkerchief. He wears this proudly! He likes looking handsome! Sometimes, if things aren't too busy, they will take pics of my babies and send them to me when they are done. I love this!! I don't know how they get them to pose so well, but I always look forward to this little "bonus" they do for us. My son is grown and has moved out of our home, so I always send him the picture too. He loves it! They also have the Scruffy Mobile that will pick up dogs and wash them at your home. I haven't used this, but I think it is pretty awesome for those that can't get out to take their dogs to the groomer. Their prices are very reasonable. The owner is very knowledgeable and sweet! I love Scruffy to Fluffy and will continue to take my babies there! read more

Had scheduled another appointment with the mobile service to have my German Shepherd and Shih Tzu cut. I keep all text messages and correspondence with them and I keep the cancel checks. I made an appointment this time today April 8, 2024. They showed up they told me that prices had gone up, I said fine you know I expect anywhere you know 10-15% when they showed up they had doubled the price they were unprofessional they showed up and they were trying to scam me into paying double stay far away from these people. We stuck with them because they are convenient. Not because they're professional or good, they will try to take advantage of you and that is unethical. Everyone's trying to make an extra buck in these hard times but stay far away from these people if they're willing to do that to someone who they've been doing business with for over a year can you imagine what they do to someone first time or how they actually treat your animals when you're not there. The new owners are scrupulous and do not think twice about finding a way to take your money. I have never dealt with a more unreputable unsavory business ever. read more

They did such a great job! This was his first time getting groomed, and I knew it wouldn't be easy as I can hardly get him to let me brush him! I am super impressed with how well they were able cut him down! He looks like a puppy again! I will definitely be a repeat customer! read more

Scruffy to Fluffy Pet Spa - Before & After - Pet Groomers Near Me - Bakersfield, California

Awful job of shaving him down, has patches throughout, streak marks of the clippers are visible. Just bad job at shaving him My dog was incredibly thirsty when I picked him up. Had to stop and buy a water for him. He drank almost the whole thing desperately! Seemed like he held in his pee for a long time as well, keep in mind he was there for 4 hours and he's still a puppy. I dont know if they took him out to potty. I will NOT be bringing my dog back here again! I would give this place ZERO stars if that was an option. Beware if you are planning on taking your pet here. read more

I took my Bella in this morning for a grooming appointment. At first glance she looked ok. But I started looking her over once we got home because she was not being herself. I noticed bald spots on her legs and on her chest and has a small cut near her ears. My poor pup. It looks like Edward Scissorhands groomed her. I am incredibly disappointed with this experience, I read such great things about this facility on the neighborhood site. Pros: The staff is extremely friendly and quick to reply. I scheduled her appointment through Facebook messenger. All four of her legs are like that. read more

Scruffy to Fluffy Pet Spa - Pet Groomers Near Me - Bakersfield, California