I had a very disappointing experience with Paws and Sniffs. I booked my 16-week-old puppy's first…read moregrooming appointment and was quoted $150. Then, about an hour before my scheduled appointment, it was canceled. The owner did offer to reschedule for the following morning. However, after the cancellation, I called several other groomers in the area to find a new appointment as we were not available the next day. Every groomer I spoke with explained that a puppy's first grooming is typically a gentle introductory visit with a face, feet, sanitary trim, and nail trim rather than a full groom. The quotes I received from multiple businesses ranged from $55 to $75 for that type of appointment. Based on that, I felt that the $150 quote I received was excessive, especially since the owner did not explain that a puppy's first visit is usually handled differently. I understand that businesses set their own prices, but I wanted to share my experience so other puppy owners can compare services and pricing before booking. UPDATE AFTER READING THEIR REPLY: I would like to update my review because the company's response does not accurately reflect what happened. From the beginning, I told them my puppy's age and approximate weight and sent pictures. I was initially quoted $200, but after seeing the pics, the price was reduced to $150. They also knew this would be our puppy's first grooming appointment. We never specifically requested a haircut. We asked to schedule our puppy's first grooming appointment. Then we were asked to send photos of what we wanted, so we did. At no point were we told that a first-time puppy appointment should not include a haircut or that they would not recommend one. As first-time puppy owners, we relied on their professional expertise. Since they knew this was our puppy's first grooming, we would have expected them to explain what was or wasn't appropriate. Instead, after receiving the photos, they confirmed the $150 price. I have screenshots of our text messages documenting this. After this experience, I contacted at least ten other groomers, and not one of them was willing to schedule a full haircut for a puppy's first grooming appointment. Instead they explained how they handle first time grooming appts. I also have screenshots of our text messages showing that we were never told there was a "medical emergency." Instead, we were told the owner woke up with pain and needed to reschedule the appointment for the following day. This cancellation came only one hour before our scheduled appointment. Which was to our benefit as we would have possibly traumatized our puppy with a full haircut when she wasn't mature enough for one.

Did a great job cleaning up my big goofy dog. He was getting stinky and the weather was bad. But he…read moresmells great and gets to hang out inside with out stinking up the house during the storm.

Everything Great Service We have been a customer for years…read moreStephanie is Fantastic with Max and Phoebe

Our mobile groomers van has been down for months so we started coming here and we love them. They…read moredo an excellent job and take good care of our sweet dogs

I had such a great experience with them! I love it when you can set things up by text! She…read moreresponded quickly and we set an appointment for a few days later. I explained that I had once had a poor experience with another dog at a groomer and I wanted to make sure my fur baby Piper had a good experience. She and her assistant were gentle, piper seemed calm and she said she let her set the pace and whether she wanted to up or down on the table. Piper looked amazing, her nails were trimmed and she got so much of the thick undercoat out. It was also quick, about an hour!! I will definitely have her back!

I just wanna say that the first time we took our puppies to Reanna, it was a pleasure. However, on…read moremy dog's last session with her, they looked terrible....Reanna did not listen to what we talked about after dropping off my dogs and not continuing what she has done before. She did the exact opposite of what we wanted (I wanted a round face and fluffy body and she did short snout and cut them too much on the body). She messed up both their faces and bodies. I would think after a few sessions with the same dogs, it'd consistent, yet she still butchered their groom. I understand she is probably very busy, but there's simply no excuse for charging a high price and providing bad grooms. I expressed my frustration and she wasn't very receptive. I do not recommend this groomer. Find a different groomer.

Leaving another 1 star review since I am receiving messages reporting that my previous 1 star…read morereview may be false. I want to reiterate that I do not recommend this business. I was a customer at this place for several years and the last grooming session for my dog did not go well therefore I do not trust or recommend this business. It is perfectly reasonable for a customer to be unhappy with a business & not want other people to experience similar troubles. Thank you

They did the cut I wanted and they look amazing as always the only down is that it's so hard to get…read moreahold of them to book appointments or get someone to answer the phone but when we are able to get them in it's amazing the work they do and my babies never have razor burns with them

I had no idea I could still leave a review!…read more I had many wondered experiences with Dee and my two pups. The last time I requested grooming services, I was ignored, don't know why. I had to seek another groomer. Unfortunately, the new groomer was in a camper with her own pets (maybe had fleas?) after grooming my pups had a bad case of fleas. Tried to treat them but they both had bad reactions to the treatment involving in one of them passing. Absolutely heartbroken! Will never trust a mobile groomer again,, especially since this was preventable!!!!

Great service, prompt response and easy to schedule. My pup came in fluffy, clean and happy.read more

I took my babies, Luca and Sophie to have their hair groomed and they did such a wonderful job. The…read morebabies look so beautiful and we're so happy we went there. The owner Dalilah is so sweet and the eyes and made sure that everything I wanted was done correctly and the groomers are so sweet and I know they treated the babies well I would highly recommend this shop to everyone for their most precious assets on earth !!!!

An unforgettable experience, it's something I think about each time I make an appointment at my…read moredog's current groomer. It's been over a year since I've taken my dog to Going Mutts. I hadn't left a review at the time because of how upsetting my experience was. I'll keep it short, my dog's nipple was cut and bleeding as if no guard was used on the clippers. I understand haircuts won't always be perfect, but her sanitary area was shaved too short and the overall cut was uneven. When I picked her up, I didn't see she was bleeding until I saw blood on her bed. After I notified the owner, she suggested that my dog did it to herself (even though she can't reach that nipple and she was wearing a cone when she got home) and then suggested that it looked like a hickey (extremely bizarre comment to make). I know my dog well and how well she does when she visits groomers. Every groomer before and after her visit at Going Mutts has always said she is well behaved and have no issues while cutting her hair. Anyway, Going Mutts ended up refunding me for the grooming which I appreciated.

She took my appointment after hours, and still gave my pup a great shampoo and haircut. I can't…read morethank her enough for going out of her way to accomodate us, Thank you!

Adela did a great job with my two dogs. She is very friendly, professional, and communicative. She…read moremade the whole experience easy and stress-free. I will definitely come back.

I love F&F but not as much as my dog does. He looks so forward to his grooming appointments!…read moreJessica is the best! The staff is so capable and friendly. So happy we have them.

they are friendly and they seem to take good care of my dog. They show interest and careread more