The store had a decent selection, a lot of petite options. Men's selection very limited. Fitting rooms were open.
I'm giving two stars because they messed up my exchange, gave a "discount" of my return which made my return amount lower than it should've been. Then I went back to inquire about it and it was a known issue that returns need to be done separately from re-buying the same product. It took all 3 employees to figure it out. And then they came to the conclusion that I was owed $0.53, it was a complete waste of time. On top of that, they managed to "return" the incorrect item which I gave them both my shipping slip and email confirmation.
The return "discount" of 3 items came out to be $8.xx but they obviously don't know what they're doing so I decided to cut my losses because they didn't factor in taxes but state that they need to factor in my discount of $10 for my online order because I spent over $100 ONLINE. It was a HOT MESS express.
I suggest to maybe try on items at the store and buy them online and/or exchange through mail/online since wayyyy better discounts online, especially when there's a sale.
They do offer 20% off each item for proof of employment at Atrium/Novant. So there's some good to buying in store but I won't be returning.
Oh! And they're moving to the Northlake area and open for operation there on 9/24/20 read more