After American Airlines somehow had my bag half unzipped leading to one dress shoe lost, I needed new shoes before heading out of town again. Off Broadway to the rescue. Frankly, I don't shop for clothes or shoes very often so my wife had to point me to this place as I only knew the Best Buy existed in this shopping complex near across from Northlake Mall off Harris Blvd. The selection of shoes was very broad with a variety of price ranges from which to choose. This included a decent array of size 14's which can oftentimes be a problem to find. I found a pair I liked quickly, tried them on, they fit well and there you have it, sold! Throw in that she got a new pair of brown boots for the buy one get one 50% off deal and we both walked away happy. read more

Always a great selection! Customer service has always been available and ready to assist.

I've been checking out a couple of different shoes and this store had a bogo sale. I went in and was greeted right away. I asked what area were the shoes I had researched and I was pointed in the right direction. I found my 1st shoe with ease. Only had one shoe in box. No big deal. Probably in the back. Went to find 2nd shoe. Not displayed but on the website, the store should have a good bit. After asking 2 sales associates and showing what the website said, they were found in the back. When my size was brought to me, I inspected them to find a couple marks on them. When I showed the associate introduced to me as a manager, he offered shoe cleaner for sale. Why sell me those? Can't someone go get another size??? I drop that issue and go to the register to pay. When I get there, they notice one shoe in the 1st box. Remember that? They tried to get the display which I immediately informed them that wasnt the size I needed. A minute or two passed and I was informed they cant find the other shoe. They offered to order it but I already knew the size and color wasnt available for order. When they realized it, they tried to persuade me to get another color! No sir. I'll take my business elsewhere. read more

I sure do miss the days of going shoe shopping in stores with good customer service. I went into this store just a few minutes ago. I asked a sales person if they had additional shoe inserts aside from what's scattered and randomly placed out. He says we have what's out! (With a smirk) if you don't see it, we don't have it. Just like that. No service with a smile. No I'm sorry but we don't have anything else aside from what placed out here. He didn't even say let me check to see if we any available that you can order and have shipped to you or picked up at another store. There were kids playing with all the items being thrown around while their parents watched. He didn't try to clean it up or ask them to stop. I just left. I was able to go down the street and get what I wanted from Target. I hoped to have gone into a shoe store to get a simple shoe insert and walk out. Gone are the days of good customer service and professional sales people. I noticed that Off Broadway and Rack Room Shoes have combined and become the same store. Well. I won't return there again. One and I'm done! read more

Shoes! Shoes! Love the big selection and deals they always offer on shoes. My wife was a little stress trying to find the right shoes with no help. I guess I have to put on Broadway hat. There was somebody there definitely ready at the checkout stand waiting I guess they're comfortable with the deals that they don't need to offer help. read more

Off Broadway Shoe Warehouse - The said get them and she said no - Shoe Stores Near Me - Charlotte, North Carolina

Ahh, the daunting task of looking for a basic, no frills pair of riding boots. I stopped in here today, since I couldn't find anything I liked at neighboring Northlake Mall. I've been in here a couple of times before & first impression is, this place is huge! They have pretty well-known brands, as well as other unknown ones. The prices are pretty reasonable & thankfully, everything is neat & organized. Luckily, the shoes are below their displays, so you're able to help yourself. If you do need additional help, there are several friendly employees floating around. They also carry handbags & socks, should you need any of those items while you're shopping for shoes. read more

Manager and her associate followed me around the store and even in the bathroom and every time I sat down to try a pair of shoes on the manager had her associate to circle me and ask me multiple times within a few minutes if I need help all while she leaned over my chair. This is harassment. I'm not sure if the manager had issues with me from her own personal perspective or what her problem was. This is inappropriate and unacceptable. I feel this is harassment. A manager should know better. Pitiful excuse for a manager. read more

Please update your hours on Maps. It's not that hard. Probably easier than posting a sign on each door on your store entrance. There are currently 6-8 cars parked out here waiting for you to open. It's frustrating. And I've watched another 5 people walk up and drive away. read more

This is my go to shop for shoes! They have the best sales, this go-round the sale was buy one get one 50% OFF, all shoes! Even on clearance! They have a wide selection of shoes for men, women and children. There clearance selection is pretty awesome, as well. When you come here make sure you take some time to browse, because there's lots to look at! When I walked in, I was greeted by a young man that had lots of energy and explained to me their promotional sale for the day! I even had to let him know, that I really appreciated his energy and enthusiasm because I can honestly say I was not expecting it! He simply replied, "I love what I do!" Pretty awesome! Since the promotional sale was Buy One; Get One 50% Off, I found a pair of shoes for my son and I, all for a great price! This store is nice and neat, very organized. I can not shop in chaos, so I have no problems here!! The staff has great customer service, when I checked out the lady at the register was very accommodating. She was attentive but worked fast to help me have a speedy check out experience. read more

We wanted to try off Broadway shoes as an option to pick up a new pair sneakers and set of going to your traditional Dick's Sporting Goods for Academy shoes. We are highly disappointed in the staff know what greeted us and we walked in and we mindlessly search for shoes without any assistance. Young lady working with more concerned about a non-paying customer Flirting with her as she adjusts the shoes. Not once did anyone ask us if they can help us. We walked around for 30 minutes looking for shoes that could potentially fit us. We hear a lot of clinking and noticed he was signaling to us to leave. It is our pleasure to never shop at at this place. They have to remember the bad news travels a lot faster than a good marriage. The easiest way to lose business is to hire non customer centered employees. We will take our chances on Amazon. read more

I highly enjoyed my visit to Off Broadway Shoes. Let's do a visualisation exercise: Here you are. It's mid-August. You're looking for a pair of "bone-colored" heels, appropriate for a September wedding, in which you're a bridesmaid. You've already tried all the department stores, the outlets, the discounts even (Payless! How you failed me!) and come up with a big fat zero. Enter Off Broadway Shoes. Lovely shoes galore. I honestly had to restrain myself and force myself to focus on the mission. In the end, I found two suitable pairs of shoes- not just appropriate for the wedding, but I honestly adored both pairs. One pair was nearly $60. The other was on clearance for $10. That's right, I said sexy classy heels for TEN BUCKS. You know I bought them both. You know- just in case the bride didn't like the one pair, I had backup, right? Well, that's my story and I'm sticking to it. To top it off, when I went to check out I earned a discount on my next purchase. It's not like I really *need* more new shoes- but I might as well use this coupon, right?? ;) read more

I'm a pretty simple guy when it comes to shoes. I usually need a new pair each year, and I know what I'm looking for. Back in NY I used to always go to DSW but have been unable to find one down here. Fortunately I stumbled across Off Broadway Shoes which is like DSW enough to warrant my business. There is a huge selection of mens shoes and sneakers, and all at decent prices. There's also a huge clearance section if you happen to be a bargain shopper. For me, the layout of the store, the selection and the price make it easy for me to run in, find what I'm looking for and then leave with my purchase in a relatively short amount of time. Until a DSW opens a store closer to us this is where I'll be getting my shoes and sandles shopping on. read more

This is my go to location and the customer service is always top notch. One of the reps recently went out of her way to research my purchases to assist me with a return. The rep that checked me out was pleasant and they are always willing to help. The store is clean and well maintained. I will continue to patronize them for these reasons! read more

Great Sale! I learned to today that with the BYOG1/2 off sale, you use your recite any time if you differen find a second pair that day. Good for all year long. I will return for my second pair before summer. read more

I'd say this is a pretty good Off Broadway, but I was disappointed in the boot selection. I felt like there was a lot more cheap looking, pointy toe, heeled boots and not enough cute flat ones. I did find a very cute pair of gray suede Franco Sarto heels for a great price, so it wasn't all bad. read more

Sign up for their Off Broadway rewards, it's free. They'll send you coupons and you can rack up reward points and score free shoes! Who doesn't love free stuff, especially free shoes!!! read more

Buy one get one off. Well organized store with Good customer service.. Not much in the clearance section..

Average shoes for average prices. They won't have the shoes you wanted, but maybe they'll have the shoes you'll settle for.