Simply stated, Joe (the owner) was great. We moved into our house a few years ago and the previous owner left behind a state of the art home security system that we had no idea how to use. Having never used a home security system before, we were intimidated by the system and never learned how to use it. Joe made is super easy and was great at explaining how it worked and he made sure that we were comfortable with using it (before he left). We previously felt safe living in Scripps Ranch, but after witnessing a somewhat scary incident a week ago, we now feel much safer. His rates are great too compared to the other "big guys". Thanks Joe. read more

We are so pleased with the professionalism and service from Joe Ryan at Scripps Ranch Security. We looked into three companies for our home security; ADT, Protection 1, and Scripps Ranch. Agents from all three came out and did an estimate. Not only was the price a bit cheaper with SR, but they also don't force you into a three year contract like everybody else. Even more importantly, the owner was friendly and you can tell that he is here to serve the clients. He takes time to listen to your concerns. In less than a week from our estimate, our system was up and running. Joe was flexible with the scheduling of visits, and made our family feel at ease. We are really glad to have a smaller, locally run business as a choice for our security needs. The customer service is so much better than with the larger companies. We are very pleased with the service. read more

Customer service is what it's all about and it doesn't get better than this. Joe reset our system following a remodel and addition, installing new hardware and troubleshooting some issues with the existing equipment all for a very good price. Joe knows his stuff and will take care of your needs without trying to sell you a "service contract" or charging for "extras". In addition, the monitoring rate is the lowest I've seen and the Central Station is fast, don't ask, but we know. 100% satisfied. read more

Joe is great! Knowledgable, helpful and very responsive to our needs. He didn't try and up-sell us on random nonsense that we don't need. A sales characteristic I really respect. His quote was right on with no hidden fees on install day. His installation was excellent as well. I would HIGHLY recommend Joe and Scripps Ranch Security to anyone. read more

I called Joe because of his outstanding reviews on yelp. I asked Joe to give me an independent assessment of my alarm system which was having issues. He tested my system, diagnosed the problem and provided me with alternatives solutions. He was very professional and thorough, and extremely responsive!!! As a result of his trouble shooting and analysis, Joe replaced my aging system and I have Scripps Ranch Security as my new provider. I would highly recommend Joe and Scripps Ranch Security. read more

When my 30-year old system died, I shopped around for a replacement system. I found several small companies that could provide a new Honeywell system with monitoring for a fraction of the cost quoted by the alarm company I had been with for over a decade. I picked Scripps Ranch Security for the following reasons. 1. When you call, someone answers the phone (usually Joe Ryan, the owner). 2. The monitoring company they use has their center in Poway. 3. They are current on the latest technologies. 4. If you have a problem (which I did), they get it resolved quickly. 5. Scripps Ranch Security signs are popping up all over my neighborhood. I highly recommend. read more

Just started using SR Security w Joe and we love it! Super convenient w him living in the neighborhood and he's super helpful. One cool thing about SR Sec. is that there's not a ridiculously long commitment like 2-3 years.... which is nice becuase if you need more money one year, you can always Pause his services.... love the Honeywell touch screen. With him, versus the big companies, you keep the equipment too- so if you move, just take it with you to your new house! read more

I called Scripps Ranch Security to install a security system in my home in San Diego. I was helped by Joe who was superb. He was professional, kind, cordial, kept me informed, arrived on time and was fantastic in setting up my security system and explaining how it functions. I found Scripps Ranch Security by researching companies on yelp and chose them for their superb reviews. I am glad I did. I couldn't be happier. I fully recommend Scripps Ranch Security. They are excellent. read more

Scripps Ranch Security was the 3rd company we had out to talk to about a security system for our new house. We got really bad vibes from the first two, but Joe at SR Security could not have made us feel more comfortable. He was personable, listened to our needs/wants, and recommended the system that checked all our boxes while also staying within budget. Very no pressure style...I was ready to sign that day, but Joe said to talk to my wife and just let him know. We scheduled our install shortly thereafter and Joe handled that personally with great care for our house. I would highly recommend contacting them for any security needs! read more

Holy moly am I pleased with my service! As others mentioned, the install was wonderful and the service has been great. I have had my system for around 5 months and over that time have had several questions on the system and requests for changes to how it is configured. I love being able to email Joe (instead of call some customer service center like with the national companies) with my concerns. He is prompt, researches if needed, and always gives me a very complete answer about what my options are. He has always been exceptionally helpful and polite. Could not be happier with my system and the support from Scripps Ranch! read more

Top notch service, competitive pricing and local service. Joe Ryan is a professional and we couldn't be happier. As another reviewer said, there was no pressure to buying more than we needed and he was able to work with the older alarm already in place. I highly recommend this business. read more

Joe was awesome and did great work. Definitely would recommend Scripps ranch security. Stay away from ADT and other big companies like that

My wife and I moved to Scripps last year and immediately looked into replacing the alarm in our new home. Joe was by far the best bid we received and his customer service is unmatched by any other company. The install was quick and he took special care around my newly painted walls and window sills. The monitoring service is always quick to respond whenever I have a false alarm...testing the system of course, and Joe himself makes all the service calls as well. We have referred two friends to SRS and will continue to do so in the future. read more

We decided to have a home security system installed after hearing about a rash of break-ins around our Park Village neighborhood. Who to choose? We turned to Yelp for some help and found a few with good reviews, including Scripps Ranch Security. From there, it was a case of soliciting bids from the three best, all of which were local small businesses, (we deliberately avoided the big guys because of the poor reviews we saw on Yelp). We also checked all three out on BBB. Price-wise, all three were in the same ballpark, but in the end, we selected Scripps Ranch Security because Joe, the sole owner, operates his business in the local area, and the monitoring company that he works with is also located locally (Poway). The latter factor seemed important to us. Although, theoretically, all monitoring companies are just a phone call away, it seemed to us that other factors local to the monitoring companies could impact their capabilities. For example, the monitoring company associated with one of the other bidders is located in Oklahoma, and this was around the time when that area was suffering a rash of horrendous tornadoes and floods. Our rationale was that if monitoring company employees are preoccupied with imminent danger to their own families or property, it could possibly degrade the company's ability to effectively perform its monitoring duties. After selecting Scripps Ranch Security, Joe showed up on schedule and had the system installed within a few hours. Then he patiently walked us through it to make sure we understood how to use it. Since then, he has been in contact to make sure we are okay with using the system, and if we have any questions. Having the system installed has certainly given us peace of mind both during the night, when we arm the system in "Armed - Stay" mode, and when we go out and put it in "Armed - Away" mode. There has been one false alarm so far, when I forgot to disarm the system one morning before opening a window. But that at least checked out the system and proved that the monitoring company was doing its job. Within a short time from the alarm going off, a representative phoned and politely asked for password to let him know that everything was okay. We strongly recommend Scripps Ranch Security to anyone thinking about having a home security system installed. read more

We are very pleased and excited about our new alarm system! We appreciated how quickly Joe responded and set up our system. He helped us find the most cost effective way to secure our home. I would recommend to anyone! read more

Scripps Ranch Security came highly recommended by others in our community. Joe was very easy to deal with and very professional. Terms are better than the large national competitors, and they are local. Highly recommended. read more

We couldn't be more pleased with Scripps Ranch Security. Joe came over and explained everything to us, answered all our questions, and set up an alarm system that was exactly what we had wanted. The couple of times that we set off the alarm by mistake we were immediately called by the service, which made us feel very comfortable with how quickly they responded. The installation by Joe didn't take long at all and he demonstrated how the entire system worked. We would definitely recommend Scripps Ranch Security to everyone. read more

I bought a model home with a security system installed about 3 years ago, and I decided to activate it, however all the alarm companies told me I needed a new system and a 2 year contract for monitoring. After some more research and reading reviews I contacted Scripps Security and Mr. Ryan told me to email him pictures of my system and then he told me he could reprogram the codes. He came a couple day later and did all is about an hour. And the monitoring rate is great. I am very happy customer, service is great and will highly recommend scripps. read more

I originally called Joe based on these Yelp reviews and I have to say hands down they were spot on! We recently had a home invasion and needed Joe to come to our home right away. The initial phone cosultation was great and he made me feel really good about going with his company. His prices are very reasonable and the system is state of the art! He came right away when we needed him and set it up the same day. We had many concerns after experiencing a break in and he offered solid advice that made us feel at ease. I would recommend Joe to anyone. I hope you have an amazing experience with your secuirty needs when you contact Joe from Scripps Ranch Security. Thank you Joe! read more

Great service. The alarm system is great. Two visits: first visit to discuss the system, make a decision, second visit to install the actual system. It was working right off. read more

We recently decided to get a security system for our home in Poway, so I searched the Internet for reputable companies in the area. Scripps Ranch Security had excellent reviews, so we included them with a few other choices in our options. After initial contacts and investigating each company further, we chose Scripps Ranch Security. Joe is clearly committed to building a long-term, reputable, successful, local business, not just a salesperson for a big corporation. Some of the big companies may spend a ton on advertising, but don't be fooled: A local company like Scripps Ranch Security has all the best technology with excellent rates and the peace of mind that the owner and company are local and responsive in case you ever need them. Joe was prompt, skilled in his trade, had the best equipment, was patient and clear in explaining everything, and was focused on giving his customers the best possible service. I couldn't be happier with our new system and the excellent job SSR did with protecting our home. read more