We visited Excel Eyecare Optometry this past summer and had an overall excellent experience. From…read morethe moment we walked in, the staff was friendly, organized, and efficient. My family and I were in and out much faster than expected, and our glasses arrived within two weeks, which was a nice surprise. The fitting process was smooth and stress-free, and they made sure everything was comfortable before we left. What really stood out was how well they treated my little one -- the woman helping her took the time to teach her how to use her new glasses, adjust them properly, and make sure she felt confident wearing them. That level of patience and care goes a long way. If I had to give a precise rating, I'd say the experience felt like a 4.7 star visit -- but since Yelp doesn't do decimals, I'm rounding up to a solid 5 stars. They truly earned it. Highly recommend!

After some yelping, I finally came across this optometry office and had great reviews so I figured…read morelet's try it out. I was immediately met by someone who was helping someone else but she made sure I was checked in and had all the paperwork first. At first look, the office looked organized, clean and had excellent lighting which is important. I was immediately brought back and an assistant went through all the pre procedure tests and then I was met by Dr. Duong and she was amazing. She quickly got to the exam and was very helpful in explaining the whole process and findings in a very clear manner. She was very attentive, personable and thorough. I highly recommend seeing her. Once the exam was finished, I took at a look at the frame section which included a lot of top brands including Nike, Gucci, Lacoste, ray ban and many more. The only negative thing would be that I was not really assisted in the process of choosing which frame or which frame may be good with my particular face structure. I was just advised to take a look around and let them know if I had questions. The staff did provide good feedback on the questions I asked but it would have been nice to have them assist a little more. Overall I would definitely recommend Excel and highly recommend Dr. Duong.

This doctor knows his specialty! Great care, great results, great doctor and staff!! Completely…read moresatisfied! Would highly recommend!

I have a hole in my retina & was under a care of other so called renowned retina surgeon who gave…read moreme eye injections 3 times but my problem did not resolve. Then I went to see Dr Shah he did thorough evaluation & examination & injected my eye different medicine over a year ago and my problem is resolved since the injection & I continue F/U with Dr Shah to receive great compassionate exceptional care every 3 months.

Great staff from beginning (greeting) to end with a purchase of a new pair of glasses. Feel very…read morewell taken care of - both me and my eyes :-) Dr. Bytomski provided a thorough status update of my vision/test results and as always with a warm (and fun!) delivery. Thank you CMVC! -William

They charged us $209 -10% discount for having insurance for a "premium contact lens management fee…read more When it should have been a regular contact lens exam and should have been $40. Not recommended!

I try to be fair in my reviews but this I cannot overlook. We were sent here by referral to have an…read moreeye refraction exam for my Father. Days prior I received 5 notifications to confirm appointment which I acknowledged each time. I thought that was excessive granted this was an important appointment that we had no choice to attend. I never received anything else what to bring, what is needed as we assumed eye measurement only. Anyway, accompanying my Father, she was asking many questions and he is hearing impaired. I tried to intervene a few times and she was abrupt and condescending in her words to him. We didn't bring a list of his medications and his eye medications were in the list from the referred Dr. When she asked what eye meds he was taking she asked do you wait 15 min between eye meds? My Father said no, then she immediately lectured him that it's useless and went on and on. The energy in the room changed as I felt her attitude was just simply rude. My Father waits 3-5 minutes in between per his instructions on the package. If she had listened waited for him to respond instead of lecture then he would have spoken. I tried to retrieve his medication list but this office has NO internet connection. Again, she could have retrieved the info from the referring Dr. So in comes Dr. Lee. Her bedside manner is not warm and welcoming. She looked at my Father for under 2 minutes when I was getting a call from our referring Dr which I thought might be important. I kindly asked if I can take the call and told her who it was. She had a blank look on her face and said she was "DONE" with the exam!!! BTW there is a piece of paper that says no phone calls in the room. I totally understand. However, this is the referring Dr which is giving this Dr business!! I was appalled by this behavior. I get you can be strict and controlling with calls, but again, referring Dr calling could be important and it was not a personal call!!! I did let our referring Dr know of our experience here. I also looked at the reviews after and there is a concerning pattern how others our treated with this particular team. Please treat the elderly with dignity. Kindness goes a long way!!!!

Thank you, Dr Samuels... caring, efficient, friendly, professional. You are the best. You made…read moresure that I regularly follow up on my eye issues, concerns and treatment. Your staff are great, too.

Great service and fine glasses and reasonable price for Medicare aged holders pleasant staff to…read moreanswer any concerns

Great experience with service , staff are very Good…read morecommunication with me. My daughters like the glasses for school friendly and kind

We've been going here for years now. Great service modern optometry equipment and a broad selection…read moreof glasses to choose from.

I have been going here for about 2 years, but I think it's time to go find a business that cares…read moreabout client needs. These two stars are only because I had a good eye exam experience with them, and it was a delight working with Dr. Jay. I think their rude manager and staff, and overall reluctance to help is their problem. I ordered a pair of prescription sunglasses from them about a month ago. At the time of ordering they told me that it would be ready in two weeks. I leave for a month-long trip out of the country in two days and that was the sole reason I ordered the glasses so far in advance. After multiple calls to enquire, all they keep giving me is answers like we can't do anything to expedite them, our hands are tied, our insurance dictates the lab, etc. I have been with the same insurance for 8 years so it's hard for me to see how my insurance suddenly has stopped working efficiently. They behaved as if I never mentioned my month-long trip ever. They are leaving me voicemails saying your glasses will be ready next Wednesday and the team will promptly call you. Well, my phone will be off and I won't be in the country next Wednesday. One of their rude employees even said "I know everyone would rather have their stuff expedited and have them before time", well after a month of waiting I feel I am hardly asking to "expedite" anything prematurely. The manager didn't even return my call back because I missed her first call and she left me a voicemail after that when I returned her call she wasn't available an di could never get hold of her. It's like they have just decided to not help customers out AT ALL. They are not ready to accept any blame or fix anything and talk to me as if I am at fault for their incompetence. After so many good reviews, I genuinely thought I had found a good optometry in my new community as I value local businesses so much but I am reluctant to do any transaction with them in the future. I know losing ONE customer might not affect businesses but I shouldn't have to beg for good customer service. I am highly saddened and disappointed as a customer to be working with businesses that have no heart, soul, or empathy.

Thank you, Dr. Wang for my first pair of progressive glasses. I've never needed to wear…read moreprescription glasses in my life up until now that my presbyopia has kicked in.The Shamir Autograph III progressives glasses you prescribed me (fixed18) were so easy to adjust to. I'm able to see the computer so clear again and my eyes are less fatigued at the end of the day because of the Crizal Sapphire HR anti reflective coating which works so perfectly well with the Blue Zero( (blue light protection enhancement) ! I love my new glasses and the care that you always provide for me and for my family! You're amazing!

The doctor here is just amazing. She took her time and got…read moremy the exact prescription I needed. I have been going to her for 4 years after my last doctor got me the wrong prescription and caused me headaches because of it. There prices on replacing my lenses was reasonable. Thank you for knowing how to to your job properly.

I so appreciated my first visit with my doctor's [PA] Jenna Roberts], she was excellent and…read moreprofessional. I was so impressed, she was fantastic!! She took the time to listen to my concerns, without making me feel rushed. She made me feel comfortable. Truly Professiona!!! Also her (MA) Ashley was GREAT and so helpful! I'm forever thankfu!

I had a visit in the UC on 12/6 and left feeling like I was a bother to one of the nurses. The body…read morelanguage of the tall one in glasses with the brown hair made me feel like she expected me to finish what I was going to say in 3 seconds. If a nurse asks me "What's going on?" and she walks off before I can finish, that tells me that I am annoying her. In fact this review is probably going to make her mad because it is longer than 4 words. I hope I don't need to come here for UC. I don't want to be a bother to anyone. The doctor I spoke to was great. The blonde nurse and Vanessa who took my vitals were also great.

This is the best office I have been at They care about you…read moreand listen to your needs. They are friendly. This is an office you will want to stay at and never change.

My exam started with eye tests done wrong so I had to do them again. If you do not want to buy…read morecontacts or glasses from them they will charge you for your prescription. $139! The woman checking me out gave me so much attitude for asking for my prescription and I repeatedly tried to tell her all I wanted was the paper prescription because I thought she didn't understand. I have never gone to an eye doctor and not been able to get my prescription. She told me it was because it's medical devices for my face and it's not like at a doctors office where they give you a prescription and you fill it at CVS. I was astounded by her tone and answer. I really like the doctors but I left there with no intention of my family going back. I then looked up to see if it's legal for an eye doctor's office to charge you for your prescription. It's not!

Efficient, professional and care about patient, Dr Tran performed a thorough eye glass exam and…read moretook time to explain the retina images. The front desk person multitasked between taking pictures and receiving new patients gracefully. Availability all days is a big plus. Accepting Humana insurance is perfect.

I went to see Dr. Tran because I was experiencing floaters in my eye. I was very scared that I…read moremight have a torn retina. She recognized immediately how frightened I was and not only performed a very thorough exam, but she put me at ease the whole time, explaining why I started having floaters and reassuring me that this is normal part of aging and my eyes were otherwise healthy. Dr. Tran was so kind and patient. I recommend her highly.