I thought I had found a gem when I looked this place up online. Sadly, the experience was lacking. When we arrived for our reservation there were maybe 4 tables being utilized which was a little concerning considering it was a Saturday night. The service was just bad. Our waitress seemed to have no interest in us being there. Barely checked in on us and remember there are only like 10 other patrons total. The food was meh. Overall a really disappointing experience. I won't be back. read more

Went to Scratch Kitchen for brunch on a Saturday. It was about a 20-minute wait, which wasn't too bad. Service was good. Had the spicy chicken and waffles, which was pretty decent. Chicken was moist, and waffles were cooked perfectly. The spicy component wasn't very prominent, so anyone with low spice content need not be deterred. Also shared the sweet bread French toast, which is one of my favorite dishes to get there. Parking is not an issue as it's free and ample spots in the structure usually. read more

Scratch Kitchen - Sweet bread French toast - Breakfast & Brunch Near Me - Honolulu, Hawaii

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Pretty solid, I knew from the Yuzu drink that really had yuzu flavor, that it would be good. Everything is well, fresh and made to order. Extensive and interesting menu. Breakfast lunch brunch. read more

Scratch Kitchen - House burger - Breakfast & Brunch Near Me - Honolulu, Hawaii

We must have went on an off day, service was pretty sad. . We waited quite a while before our order was taken and it wasn't even crowded. Servers didn't have a sense of urgency to be serving their customers. Open concept kitchen. Food was good but I wouldn't go back due to the service, servers never checked back during or after our meal. At least I can say we tried it! read more

The good: ambience is nice. Intimate space, pretty spacious & comfortable, not too loud like most restaurants. Food tasted fine... nothing mind-blowing, but everything was good. Complimentary birthday dessert. Lemonade is good. The bad: 24% automatic surcharge!!! 4% for everybody, 20% for parties of 6+. Service was fine, not amazing. There were very few options to choose from, especially as their oven was broken so no bone marrow, escargot, abalone, or cornbread (although the server neglected to tell us before we made our choices). The options that are available are extremely uninspired. I guess they just updated their menu again but the changes aren't even reflected on their website yet. There are NO vegetarian entrees anymore. No brunch/fusion items like their cereal pancakes or biscuits & gravy. Really, you can choose a burger, a pasta, fish & chips, or meat and rice. Most of the menu is meat & rice. We got there at 6 pm on a Sunday, restaurant was only half full, but they had nothing to offer us. We wanted bone marrow & escargot but the oven was broken. Two vegetarians could only snack on appetizers. Mom ordered the guava beef ribs with cornbread & then we were told there was only one beef rib (plate is supposed to come with 2) and we could get a brunch-sized plate with the 1 rib but they didn't know how much it would cost. They ended up compromising & giving us some of the pork rib + the 1 beef rib. Then the plate came with rice instead of cornbread because broken oven, but they had never told us that they didn't have cornbread. Service was slow. It probably took 25-30 minutes for the first items to come out & another 15 minutes for everyone at our table to get their food. 10 minutes after we had finished eating to get our check. Portions are... enough for one person. Unless you eat like a bird. You won't have leftovers even though each entree is $30 + 24% automatic. So I'd say price is pretty steep for what you get. Maybe the rib plate you can share between two light eaters. Dessert options are uninspired. Ice cream, french toast, bread pudding, panna cotta. Literally nothing fun, fusion, or memorable about the menu. Sorry! sad since Scratch Kitchen had such a good reputation. read more

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Got the milk n cereal pancakes. Photos looked good on Yelp but TBH, it wasn't good. The cereal was stale. Not worth the price. Wouldn't recommend. Loco Moco was good but not amazing. Rice was cooked well. Gravy was good and eggs were runny. Overall, wouldn't be back. read more

Stopped in to dine before COVID hit and shelter in place was ordered. My girlfriend had heard about the Milk n Cereal pancakes, and the concept sounds amazing so we decided that Scratch Kitchen was a must stop before we left the Island. We arrived mid-afternoon, so the place was essentially dead, it was our group of four, maybe one other table and the people who worked there. I ordered the Kalbi Burger, Guava Picker, & and order of the Famous Milk n Cereal pancakes for the table. In the spirit of brunch life I decide in the Kalbi burger since it comes with an egg on it. & I was very happy with my choice, the burger was very juicy and cooked perfectly. The Guava picker was both light and refreshing. And the main event, the Milk n Cereal pancakes ended up letting me down. I think they're more of a novelty more than anything, they have a condensed milk based syrup, and toss the Frosted Flakes on the plate for you which is fun, but the pancake themselves we just OK at best. Definitely wouldn't order them again if I were to ever come back. My biggest gripes were the small menu selection (not a huge deal), but the prices are pretty steep here, you can definitely find something on the cheaper end and get as good or better of a meal. read more

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I love coming here for their breakfast food! Seriously one of my favorite breakfast spots on island now! I mean the cooks are quite skilled, ever time I order my eggs a certain way wether I want easy over Or over medium, it literally comes out as requested! Most other places it's either too runny or cooked through lol. And Bacon extra crispy? They got it, and it's done the right way! Yes there is a wrong and right way to cook bacon "extra crispy" lol. & I love when Jasmin A. Is working, she is the best, always amazing and on point, love her! They have great coffee and good food, a must try :) read more

We got here at 12p and the front told us 30 min wait and fast forward to 1245p and she says 10 more minutes. And then 110p and we're asking how long more and she didn't let us know until then (cause I had to ask) that it was 20 more minutes. They seem to prioritize online orders than paying inside customers. Worst experience. read more

Decided to try dinner from here based on a friend. Ordered the lilikoi ribs and grandma's porkchop online. It was ready before my scheduled pickup time. When I looked at the porkchop, seemed a little too deep fried. The seasoning on the porkchop tasted kinda "asian"(like a little bit of 5spice was on it) and was a little salty. The pasta that came with it was fine, a little too much capers and didnt really taste the lemon that was supposed to be part of the sauce.. Porkchop was well done and a little dry. As for the ribs, it was more salty than the pork chops and couldn't even taste lilikoi. Corn and the smashed potatoes it came with were bland. For the price of both dishes, it is not worth it. Dont think I'll be trying there again. read more

Scratch Kitchen - Grandma's porkchop with pasta - Breakfast & Brunch Near Me - Honolulu, Hawaii

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Haven't ate here before. Used to eat at the Hawaii Kai spot. The food , service is #1. Looking forward to bring my Ex wife here next Sunday . read more

I've been to scratch several times but only for brunch. Each time I am so happy upon leaving! Since my husband and I were in Kakaako the other evening, we decided to stop in and try their dinner menu. We were lucky and got a table right away (which was clear this is usual because after us, everyone had to wait). Lucky us, because we were hungry! We decided to order the burger and the kale cobb salad with shrimp. We got the popcorn chicken for an appetizer and this was honestly my favorite dish. The chicken came with three different sauces and each was better than the last. We devoured the chicken within probably 3 minutes. My husband's burger was fabulous-super juicy and delicious with the Brie cheese! My kale Cobb was also delicious and the shrimp were cooked perfectly. Thank you for a great dinner! read more

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Dinner at Scratch Kitchen was very delicious and plated well. The service by the staff was really good even though the restaurant was full. When we got to the host station we were greeted and seated rather quickly. We had a reservation but we were seated very quickly. Some restaurants you make reservations to sometimes doesn't seat you right away. The ambiance of the restaurant was very beautiful and the noise level was average and not disturbing at all. I highly recommend this restaurant and will be back here again. read more

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I love this food. I'm on a keto diet so there were lots of choices. I had the best old fashioned I've ever had!

Definitely worth the wait! We arrived @ 10:30am and waited about 1H. Reservations is highly recommend! Great food and awesome hospitality! Music was also on point (80s babies JAM)! :-) Favs: Deep fried deviled eggs Lilikoy bbq ribs Bone marrow Milk n cereal pancakes I also enjoyed the kimchi Bloody Mary but my go to is the Tang Dynasty! :-) #goodfoodgoodvibes! read more

The service here was horrible! Stay away. My food came out a good 15 minutes after the rest of my party and the waitress was rude about it blaming it on the day after Christmas. There is no one to waiting to eat here and it's not that busy. Would never come again. Avoid at all costs. read more

Delicious food! Great cooks and I believe our waitress was Jasmine! Shout out to her for her upbeat and fun atmosphere she creates. In another hand the hostess was a total B* (blue shit in pic) The fact that she tells us it will take 45 minutes then she tells us to go to the center as they will txt us when our table is ready. When it's already been 50 minutes one of us goes and asks and she all of a sudden says "well if all your party is not here we can't sit you down" he proceeded in txt us to let us know to walk over as we have a 2 yr old and we are in the shopping center she told us to go. She expected us to get here in a minute as she kept telling them we will loose our seats if we are not there. When I get there see her telling one of us that "I am sitting you guys down before time" I then said no you are not and be more nicer! Stop being rude and let us all walk in as we are a group with a toddler! She then says "well I am sitting you all done before time!" I said no you are not! From that the Waitress came and lighten us with her happy self! We ordered. We got our food. but misses a set of pancakes. We are sitting right in from of the cooks! The chef says this order is missing a set of pancakes (we can hear) the host says no! He said yes you are! She grabs the tickets and moves it. We all are our food but we were still missing the pancakes.... We tell our waitress about our missing pancakes... Then she goes and tell him and he said you see! With a not so happy face..... YUP!!! Again the cooks and food is amazing, we give that a 5 STAR! That host.. with that B attitude that then sabotage our order as she kept looking at us ... that right there will make clients leave an ugly review and next time in town might not come back as this is about a whole experience. read more

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Tried this place with my partner for the first time for our Easter brunch. Excellent customer service!! The food was so ono and tasty with great selections. Love the ambiance too. It was nice to sit facing the kitchen to witness all the action! Lol. Overall definitely going to be coming here again and bringing along more family and friends. Thank you so much Scratch Kitchen!! It's definitely a hip and fun restaurant with awesome food, service, and music to spunk up your usual brunch vibe. read more

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Atmosphere was very quaint. Loved the open kitchen idea. Staff was very friendly but also very busy. I had to ask for my coffee twice. Other than that food was amazing. I had the sausage and shrimp grits. Very flavorful. read more

Scratch Kitchen - Creole Shrimp n Sausage Grits - Breakfast & Brunch Near Me - Honolulu, Hawaii

Had a fantastic meal here this week. Made a reservation for 7pm on a Tuesday, but it wasn't too busy. I want to try everything on the menu, mostly comfort food. I had the fried chicken and biscuits with fried kale. The kale added great flavor to the meal. It was too big for me to finish. My dining partner had the rice dish with eggs and added a delicious pork chop. Service was good, answered all our questions! Free WiFi, info on the menu. Reasonable prices. One of our best meals since moving to Honolulu! read more

Scratch Kitchen - TEPPAN GANDULE RICE with added pork chop - Breakfast & Brunch Near Me - Honolulu, Hawaii

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Everything was FABULOUS! Staff is very kind and very attentive, constantly refilled water and checked on us frequently. One member of staff specifically, BRINA was AMAZING. She really lights up the room and even at 8:00AM she was full of positive energy and it was just the right way for us to start our day. The place fills up very very quickly, most tables were already taken maybe 30 minutes after opening. Just a heads up. We both had chicken and waffles which were fantastic, my boyfriend said of all chicken and waffles he's had, this was his favorite. Aesthetically pleasing interior and whoever is in charge of the music knows what they're doing... Bruno Mars during breakfast... VIBES. read more

Scratch Kitchen - Vanilla Iced Coffee - Breakfast & Brunch Near Me - Honolulu, Hawaii

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Great food, I love the different flavors , it was a short wait to be seated . The deviled eggs were exceptional , the pickled onion on top gave the perfect balance . The waffle was delicious and the fried chicken was juicy and moist and packed with flavor . My drink was so good, the plum margarita was different and good , different like a uniqueness because not to often do you ever hear of plum in a margarita but I loved the flavor of it . read more

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This was my first time coming back for lunch after the change in ownership. The much loved milk and cereal pancakes are still on the menu as well as most of my other favorites. There are also new dishes too so I tried the new Carnitas Waffle and added two eggs. The dish is served with a spicy maple syrup. Overall I liked it, but it wasn't especially tasty that I would order it again. I thought the carnitas could have been more flavorful. I did like the waffle and the spicy syrup. I love that you can make reservations for brunch now on Open Table. read more

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The appetizers were awesome, but I had to leave before I got the entrée. The service was incredibly slow. It was slow for everyone. We had a show to get to. We were there an hour and 15 minutes and my entrée never come out it was unbelievable. read more

Had brunch at Scratch Kitchen on Saturday. They don't take reservations for brunch, but we were able to be seated right away. We ordered the Classic (with scrambled eggs, andouille sausage and potatoes), and the Braised Pork Belly & Apple Pasta. Really nice presentation with the swirled eggs and grilled sausage. The food was delicious. Other reviews have mentioned this, but they do include a kitchen fee on the check, so look over it carefully when calculating your bill. read more

Scratch Kitchen - The Classic (3 eggs, scrambled, andouille sausage, and crispy smashed potatoes) - Breakfast & Brunch Near Me - Honolulu, Hawaii

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Good atmosphere. Cane with friends who had been before. They usually got the brunch items but we went with the dinner menu. My burger was good. Nothing I hadn't had before but good. The smashed potatoes where pretty delicious, definitely lover them The beer selection was good. And I was pleased with my choice. My friends who opted for dinner items over there regular choices wished they had gotten what they usually did. But what they ordered was nice. read more

Scratch Kitchen - Breakfast & Brunch Near Me - Honolulu, Hawaii

Everything we ordered was delicious! The staff was attentive and service was great. We tried the Mac and cheese, bacon and cheese grits, brule French toast and the pork belly Benedict. The flavors were perfect! Thank you for a great first experience. read more

Went for brunch on a Friday and it wasn't packed. Food: Adobo loco moco - 4/5 stars Breakfast with smashed potatoes - 3/5 Brûlée French toast - 5/5 Star of the show was def the French toast. Service: 4/5 Would def come back just for the French toast. read more

I ordered take out online and it was fast and easy! The system they used required me to sign in to my google account first (which is a first for me). I paid online through Google and received a text message confirming my order and when I can expect it will be done. It also provided me with instructions on how to pick it up (super helpful)! My food took about 24 minutes to be done. I ordered a Pork Adobo Loco Moco (my favorite). Filipino food mixed with local food = YUM. I never though adobo with gravy would be so good. Originally the adobo comes with sunny side eggs but I put a note in my order for over easy instead. Thank you for making that change, Scratch Kitchen! Customer service was nice and made sure I was helped! They even wrote on my bowl "Thank you Tara" which was cute! I would definite order from here again. read more

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Scratch Kitchen knows exactly what they're doing Everything we ordered did not disappoint. The flavor combinations were incredible. The quality and portion size is well worth the price! Chicken n Waffle- beautiful combination of sweet and savory. The breading on the chicken was well seasoned with a hint of spice. This dish is NOT spicy. Burger- the burger was cooked to perfection, very juicy. Appreciated the gooey-ness of the brie cheese. The slice of apple was a nice substitute for the pickles and the bacon was crispy! The smash potatoes on the side with Christian outside and perfectly cooked within. Must add shuffle, garlic oil! Chili Fries- pretty difficult to mess up chili fries and they are what they say they are. We will definitely be back and look forward to trying many more things on the menu. read more

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I've been ordering take out from here since a year ago. Before the food was great but quality has gone down. Not much flavor in their sandwich. The oil they use to fry their food taste old or used too much. Food's taste isn't as consistent like before. Maybe the chef's make whatever they want? Now the restaurant has kitchen appreciation charge. I'm not sure how long the charge has been there but the restaurant should pay their kitchen staff better rather than relying on customers' "kitchen appreciation charge". Staff were also unfriendly. Such a disappointment. Hopefully they bring back better food quality and better service. read more

Always very welcoming. We returned for breakfast and was not disappointed. We forgot you have to park in the little mall and walk over. It was a quiet and lovely spot for breakfast and the cereal milk with the pancakes was to die for read more

I'm sure the food is great. I don't know because my wife is the one who's ordered. I got the receipt in my email. There is something charged on there called a kitchen appreciation fee with an explanation. Why am I paying for all those things INVOLUNTARILY? What if I didn't think my dish was prepared well or my silverware was cleaned subpar? A tip was left but that was based on performance of the server. Why am I also responsible for spreading a little more around to the rest of the staff? I've been in the restaurant setting before and the front of the house generally tips the back of the house themselves. Not the customer. I'm literally scratching my head right now. read more

Scratch Kitchen - Breakfast & Brunch Near Me - Honolulu, Hawaii

Kitchen appreciation fee is such a sham. The cost of the food and beverages on the menu is suppose to cover any business expenses for running the business.... Why should the consumers involuntarily be charged a fee that really should be the business owner's responsibility?? Quit begging customers for money and dressing it up with titles like kitchen appreciation. If you add a business need to raise the menu price so you could keep up with business costs so be it, let the customer decide rather or not they want to pay for those food prices as oppose to sneakily charge customers for it. read more

Minus two stars for service. 1) They did not allow you be seated until all guest arrive no matter if they are busy or not, or how large your group. I was a few minutes earlier than my two other friends and wanted to get a table so i can look over the menu. It was fairly empty. But they said no. (i dont get this stupid policy as it was not like they were full) And then another staff said i could sit at the counter if i wanted.. then a different staff said if im not ordering anything I need to go back out and wait. Super rude as I was already drinking the water and still reviewing the menu since ive never been there before. 2) My friends came, and we sat and quickly ordered. They brought two coffee and we said we only ordered one, then she came back later and i said i also ordered a pineapple juice and she said why didnt i tell her earlier? hmm what? You should know what i order or ask whoever took the order. She just had a snarky attitude 3) Then later we asked if they could take a pix for us, and she told us to wait (like she didnt want to) and just went around and did her own business. Luckily a while later, a nicer servant came back and took one for us. 4) On top of this they also charge an extra 4% kitchen fee. Not sure how i feel about that. So make sure to look at your bill carefully. Overall Food was okay. But service was not good. Did not feel welcome there and will not go back again! read more

The service was impeccable. Everyone took care of our table. We never had to wait for anyone to attend to us. Top notch service. But.....the food is the star of the show! The menu is impressive, and the culinary artist in the kitchen have paid close attention to every detail to create beautifully prepared dishes. My only regret is that I learned of this amazing place on my last night, but what a night! read more

During this time of take out orders and dining at home, it's good to know that restaurants aren't skimping on good ingredients and good preparation. Tonight we ordered takeout: "crispy" Brussels sprouts Lilikoi BBQ ribs (starter) Dawn Patrol salad House burger Grandma's fried pork chop pasta I'm sure the sprouts would have been crispier if we had dined in but they were very tasty with the right amount of saltiness from the capers and parmesan cheese. The lilikoi ribs (4 ribs to the order) were meaty and tasty, with the right amount of sweetness. The salad was also tasty and it was nice to be able to dress the salad with the great balsamic dressing rather than have a soggy salad. The house burger is a double 4 ounce patty affair, enough for my dinner guest to squirrel away the second patty for later! I loved the pork chop pasta: it's a very lightly breaded pork chop deep-fired to a perfect medium-well doneness over pappardelle pasta with a delightful caper parmesan coating and some fresh veggies. A nice balance of porkiness and pasta (lol). We skipped dessert because we cheated and bought a cheesecake from one of the bog box stores, but it's nice to see you can even get the bruleed French toast or cereal pancakes for dessert at dinner time. Scratch does take out right! read more

Dec. 2018 review: I stopped in here for breakfast since my mom raved about the French toast that she had last time with my sister. We had the French toast and I also ordered the sausage and shrimp grits. We also had some coffee too. My mom was right, I'm not a big fan of French toast, but the French toast was soft and yummy. It had also blackberries and strawberries. What a treat! The sausage and shrimp grits was also delicious. My mom never had grits before, so she was pleasantly surprised how good it was. Absolutely loved! Thank you. I can't wait to try some other things on the menu. 4 stars. December 2019 review: I came in here again with family. The food has more of a different flavor/taste. The grits weren't the same with too much sauce and the French toast was different too. Maybe different chefs or change of owners? I don't know. 3 stars. read more

Scratch Kitchen - Sausage and shrimp grits - Breakfast & Brunch Near Me - Honolulu, Hawaii

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We had reservations. We started with the Popcorn Chicken and a side of fries. I've never had popcorn chicken like this before. I think it was made with dark meat. It had a good flavor, and they gave us a variety of sauces to go with it. For my meal I had the Scratch Loco Moco with the pork adobo. The garlic rice was so good, and I liked the pork, but I feel like the pork could've used some more flavor. The egg on top was great as well. All in all, this is a good place to eat! read more

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Food was just ok, that's it. Nothing special to write about. Service was just ok as well. Waited for my drink which never came so I just cancelled it. Recommendation, please try to serve everyone's food at the same time. We waited several minutes between each persons meal so mine got cold. Should note the restaurant was not busy so these things should not have happened. read more

Scratch Kitchen - Local Scratch Loco Moco - Breakfast & Brunch Near Me - Honolulu, Hawaii