By far and away the most knowledgeable and fair mechanics I've ever dealt with. I've been to him once with a major issue and was overwhelmed with his superiority over other mechanic shops. His past experience as the head of the Toyota dealership mechanics ( I forget his exact job title) was clear in his expertise and frustration with dealing with bad dealers and warranties. He knew my Toyotas needs no problem. I've had to take my car to Firestone and NTB a few times because of needing help immediately and on weekends, but I knew I'd regret it. Boy did I each time. He's always very busy and we had to wait a little while when he did take care of us, but he still pushed us up on the list because of the urgency. His experience is obvious. He clearly cares and is not out to rip you off. Honestly, he doesn't need to because he's so busy because of his fair and reliable practices. He was very up front about cost, time, and repair expectations. He knew what to expect with crappy dealers and warranties, and while he didn't beat around the bush. Fair, straightforward, honest, and clearly knowledgeable above the rest. If you have to wait... it's definitely worth it. Seriously no point in going anywhere else if you can go to Scotty. read more