Jennifer and her partner were great in working around my schedule and squeezing me in before…read moreneeding to leave town with my car (after it was broken into and wires/ignition switch were all exposed). They were so kind and easy to work with!

I recently had my brakes repaired using A Step Above, a very good experience overall. We went…read morethrough the wear patterns of the brakes, potential issues and possible solutions. Scheduling was relatively easy and job was completed with zero concerns. A Step Above is competitive in their pricing, add in the sincere approach, I'm not sure why anyone would go elsewhere.

We broke down on the side of the road and were towed to this location based on the tow truck…read moredriver's recommendation. The staff repaired everything within three hours and were back on the road. The repairs got us back home as well. Would not like to meet like that again but grateful for repair shops like this one.

2 weeks ago New If I…read morecould give zero stars I would. We took our car here with it's check engine light on to be diagnosed. We were told by the shop that it needed a simple oil sensor replacement which they did. As soon as we left the shop and drove just a mile the engine began to tremble and the car is now making a horrible squealing noise. We immediately brought the car back to them. They began looking at the car again and told us that the car had little to no oil in it and they they didn't touch anything except for the sensor. Immediately they were defensive. How does the car come back in worse condition is my question. I truly feel like we flushed money down the toilet and now we are having to have our vehicle towed to the dealership. Thanks for nothing. Can't trust them at all. Additional response: No we were not informed of there being no oil to begin with. What kind of repair shop would receive a vehicle with no oil, tell the customer there's no oil and miss a perfect opportunity to up sell for an oil change and then return said vehicle with no oil for the customer to drive off? Make that make sense! You guys are a joke.

I went in for air conditioning service. I was so impressed with how knowledgeable and professional…read more The owner walked out with me to my car raised the hood explained to me what type of system I had and gave pricing for the services based on what was wrong. He explained that he wanted to hook it up and diagnosed it but he was so knowledgeable about cars that he was spot on and it didn't cost some absurd amount that I was quoted by one of the big companies. I truly appreciate not price gouging the public just because it's summertime. I honestly felt that the owner cares about the people he serves and has integrity. I just moved to Jarrell and I am very fortunate I found Auto Service Experts.

From the owner: Family owned and operated. We offer complete repair and maintenance. A/c repair(new and old…read moresystems), Brake repair, Engine diagnostics and repair, transmission repair, steering and suspension. Alignments(trucks and cars)

Came out to look at my truck in a timely fashion and techs are awesome. I hardly ever write reviews…read morebut this place deserves one

Ivan came to help with my pickup after I had transmission issues. Being from 4 hours away, I pretty…read moremuch had to pick randomly who I called, and I was so glad that I picked him! He was able to come straight to me within an hour and knowing the basic symptoms, he even brought some parts. Thankfully he had us back on the road quickly after making what turned out to be a very simple repair. He even checked fluids and codes for me to make sure I was able to continue my trip. My daughter is moving to Belton so we made sure to keep his info just in case she needs auto care. Thanks so much Ivan and John!

Extremely pleased. Hard to find an auto shop that is timely, helpful, and honest. Customer service…read morewas great.

Waited over a week for my appt. BECAUSE I wanted to support a local biz instead of going to…read morediscount tire or Big O tire. I guess he's short on employees? Bought my own tires (this is the 3rd time I've bought my own online). Got the car over there, he got it done finally, I'm not sure if $240 is too much for install of 4 tires/mount/balance, which, they don't seem balanced, I have vibration & my rims aren't bent. But he also complained the whole time about he can't do that again, I should buy tires from him etc... Sorry but I'm not going to buy tires at 200% mark up! I mean, your still making money off labor! He kept going on about how 'mom & pop' shops are going to go out of biz because online stores, SORRY, I'm going to go out of biz if I buy overpriced tire's! I brought him biz which should be thx enough! I could have gotten in MUCH sooner at discount tire! I almost forgot to throw in the grease/dirt on my steering wheel, never had that happen at discount.

Mark was able to give me a quote for windshield replacement over the phone. He was friendly and…read moreprofessional! It was so easy for me - he came to my home the day after I called and completed the replacement in our driveway. He arrived early and did a great job! Highly recommend.

My other half was driving from Dallas to Cibolo. The car began to overheat..he pulled over in…read moreJarell. Now it's a Saturday before a holiday, and all the shops we saw on Google were closed. I'm here in Cibolo waiting for him and he is stranded in an unfamiliar place...we found Jarell mobile mechanic and we are so blessed. The Google reviews were all good..but you know its always hard to find someone trustworthy when it is your ehicle. They showed up within 10 minutes! He was knowledgeable and kind. He was able to give advice and get the car on the road. We could not be so thankful for someone to be honest fair and caring. Even asked that my other half call a few miles down the road to make sure he was good. I highly recommend this shop and their services!

Best car place with fantastic staff and hardworking technicians. They always take care of me and…read moremake the process easy and stress-free! - real deal

I can't speak to the actual service as I never was able to receive any! I've made two separate…read moreappointments and have shown up to find out their machine is broken. No communication was ever made to notify me either time.

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

The communication is severely lacking with these guys. Their arrival times are unreliable at best.read more