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    FSR

    4.4 (14 reviews)
    Open Open 24 hours

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    Response time

    50 minutes

    Response rate

    100%

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    Services - FSR

    Gutter addition

    Gutter installation

    Gutter replacement

    6 More Services

    Roof inspection

    New roof installation

    Roof repair

    Roof replacement

    Reroofing

    Skylight repair

    FSR Photos

    Recommended Reviews - FSR

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    Reviews With Photos

    The pipe the roofers hit with their nails

    We hired FSR roofing company in Salado to replace our roof.from tornado hit a few months back we thought they were a reputable company. Sloppy job! still finding nails and metal disc in the back yard. and to top this off one of their nails hit a waterline, home built in 2020 and they say is the builder fault not theirs because their contract covers this. Next a week later the shingles comes off. Contacted them and they said they would send someone out but they never did.

    FSR roofing.
    John M.

    Excellent work, prompt and thorough follow ups. Work done on time as promised and charge was competitive. A few things done above and beyond expectations.

    The start of the old coming off

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    2 months ago

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    Diana C.

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    2 months ago

    Thorough, reliable, and excellent customer service. Special shout-out to Jon Whitson for going above and beyond!

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    Diana C.

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    9 months ago

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    Diana C.

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    Diana C.

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    1 year ago

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    Diana C.

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    7 months ago

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    Diana C.

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    FSR is amazing!! Great work!! Easy to work with!! All round great experience. Our roof looks amazing and very affordable!!

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    2 years ago

    Experience was great, they were good with communicating any problem and kept me updated throughout the whole process. Very satisfied!

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    5 years ago

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    Diana C.

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    6 years ago

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    Ask the Community - FSR

    Review Highlights - FSR

    From the moment he showed up it was apparent he was incredibly knowledgeable, personable, and thorough.

    Mentioned in 2 reviews

    Read more highlights

    Austin Roofing Company & Water Damage - The team

    Austin Roofing Company & Water Damage

    (516 reviews)

    Brad Farr has done many roofs for me and my family. He does it right the first time and if need be…read morehe stands behind his work.

    I had my roof done by WDR in 2021 and honestly everything during the install was fantastic. They…read morewere quick, at one point it was going to rain mid-way through the install so they pulled out all the stops and they got my roof done ahead of schedule before it rained. Since then the roof has held up great! Last week I started seeing a leak on the outside of my house. I called them up and the owner sent someone out the same day just to rule anything out. When they came out we both agreed that it didn't look like there was anything wrong with the roof, but that didn't stop them for doing their best to stop it from leaking they added some caulking around some holes in the stucco and masonry and fixed up some of the flashing near the leak. After that, it was still leaking, but Brad, the owner, was kind enough to come out again, even though it had NOTHING to do with the roof just to double-check on me and make sure that I was doing well. At the end of the day, they took off a side gutter and found a hole in the wall that the builders had left from when the house was built. Again, STILL not roof related, but they treated me like family and helped me as if it were and fixed it up for me. Literally cannot say enough good things about WDR! I've never found a company that is this helpful or this responsive.

    Knowater Roofing

    Knowater Roofing

    (8 reviews)

    After last year's hailstorm in Salado, we entered into a contract for residential roof replacement…read morewith Knowater Roofing. Company provided an estimate of $25,500, but wanted a $15,000 down payment before materials were even delivered onsite. The owner assured us that it was not uncommon for roofing companies to request a 50% down payment; he was asking for 60%! After seeing that the Texas Department of Insurance website cautions consumers to be wary if a contractor asks for a large or full down payment, we should have run from this company then. But foolishly, I liked the idea of using a local, veteran-owned company. I told owner that I would only pay $4,000 down payment, which he agreed to. Company started removing the old roof on July 1st, 2022. I noticed when I got home from work that afternoon the roofers were installing the new synthetic underlayment over the original felt underlayment. I inquired about this method because I work in the construction industry and hadn't seen that done before. I was told by an employee that this was the way it was done now. This concerned me because how could they possibly inspect the roof condition without removing the existing felt, but I didn't want to slow the installation process of my new roof, especially with the threat of rain. The installation instructions for Owens Corning ProArmor Synthetic Underlayment state that it "should be applied to a properly prepared dry deck..." I contacted Owens Corning and was told that any incorrect installation would void any warranty. When Luke originally inspected our roof for hail damage, he commented that flashing was not done correctly by the builder and that he would "fix that." When roofers completed the job on July 5th, Knowater Roofing representative called to advise they were sending someone over that evening to pick up the remaining payment for the job. Seemed odd to do that without anyone from the company coming onsite to do a walk-around inspection of completed work. Had they done that, they would have known that I was not pleased with the flashing they installed and that job was not finished. They either failed to install flashing, or where they did, it was shoddy work (see photo). Luke shows up and I explain I am not going to pay him in full until all work was completed. Even after I showed him the poorly-installed flashing, he was argumentative with me and made a point to loudly insult me while he was talking on the phone with someone else. Very unprofessional! Flashing was corrected the following day and we then realized that shingles had been installed over our dryer vent. Thank goodness we noticed; this error could have caused a devastating fire. Knowater was apologetic for this mistake and corrected the problem the following day. While I am pleased with the product and how the shingles look on my house, my advice to any prospective customer is to put your expectations in writing when you sign a contract with this company. Make a note of all vents so they don't erroneously get covered up. Also, after the installation, I realized there was damage to my gutters and a window screen. When company provided the original estimate, I was told I would be refunded $1,500 to help offset my deductible...no surprise, that didn't happen, company acted like that conversation never occurred. I recently posted this review on Google. Owner responded that my review was personal and had nothing to do with the roof. Yet I cited specific issues with the installation and included a photo documenting poor workmanship; the company didn't dispute this. Owner also stated in his response that we sold our house and are hiding in the shadows...that is a lie. We still own the house and live in it. Owner also stated in response that my wife was "very pleased in every aspect" of company's work. He probably should have run that by her before posting a false statement. We in no way wanted this to be a negative experience; my wife even made gallons and gallons of ice-cold lemonade for the roofing crew because they were working in 100+ degree temperatures. It was nice to see some pleasantness in the response the owner posted on Google, even including a closing line of "God Bless." This is quite a juxtaposition from the prior response posted on Google in the early hours of May 25th where Luke challenged me ..."let's meet up buddy Ole pal...and express how you feel in person..." or even better, the defamatory text with foul language sent to my wife's cell phone at 11:32pm (almost midnight!) on May 24th, yet again challenging me to fight. In that text sent to my wife, the owner wrote "post this you [slang p-word for cat]." Not the greatest example of respect, integrity, and professionalism. It's said that the way a company responds to a bad review says more about the company than the negative review itself.

    I contacted them for an estimate and they responded in a timely manner. However, I had already…read morehired another company to do the job because I needed someone ASAP. The employee who called me back asked me who I hired (none of their business) and then tried to plant seeds of doubt in my mind about the other company -- saying they will leave things off the estimate, will low-ball me, etc. -- even though the other company is very new and I'm sure the employee doesn't know them from Adam. This left a sour taste in my mouth and I won't contact Knowater for my roofing needs again. Tip to businesses: Respect customers' privacy, and don't bad-mouth competitors just to try to gain a psychological edge. It's unprofessional.

    FSR - roofing - Updated May 2026

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