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    Circle B Roofing

    5.0 (1 review)
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    1 year ago

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    Impero Roofing

    Impero Roofing

    (3 reviews)

    I had a roof leak on my 2 year old roof, original company would not come fix it without a…read moreastronomical price to pay, Impero roofing came out same day , assessed the situation and fixed it, this is one of the few company that is here to truly help home owners. It's rare to find a company these days that combines quality workmanship with real integrity and customer care, but Impero Roofing absolutely does. I will be using them for all things roofing in the future and will be the only company I recommend to family and friends !!

    So. I've held off on this review for months because I wanted to give an opportunity for both…read moreImpero and my Solar installer to work this out. I had a roof replacement after it being damaged by hail. It was replaced and after several months during the rain season, the roof had a leak into my attic and it trickled down into my living room. I brought both parties out and ultimately they pointed fingers at each other for fault. I took pictures and video. They took their own pictures. I left a nice voicemail and the owner of Impero called me personally to apologize about the crappy work (I have pictures) of the seal job around an existing power box. He made comments that suggested his guys had some responsibility of the trashy work. I've made several attempts to coordinate both parties to get together and resolve this because both of them have been paid in full and I still have a leak. The owner hasn't responded to any of my texts since June of this year. It took a nasty email for another reaponse and now they're back to pointing fingera again and I have ZERO notice from eitber party. DO NOT USE THIS COMPANY. If they make a mistake, they appear to put finished work on the back burner and don't care if my roof caves in.

    Knowater Roofing

    Knowater Roofing

    (9 reviews)

    The latest wind event curled a shingle on our roof that Knowater had installed a year ago. Luke…read moreand Brandon came by, visited and fixed the shingle. Now the roof looks just as good as it did when they installed it last year. Exceptional workmanship both times.

    After last year's hailstorm in Salado, we entered into a contract for residential roof replacement…read morewith Knowater Roofing. Company provided an estimate of $25,500, but wanted a $15,000 down payment before materials were even delivered onsite. The owner assured us that it was not uncommon for roofing companies to request a 50% down payment; he was asking for 60%! After seeing that the Texas Department of Insurance website cautions consumers to be wary if a contractor asks for a large or full down payment, we should have run from this company then. But foolishly, I liked the idea of using a local, veteran-owned company. I told owner that I would only pay $4,000 down payment, which he agreed to. Company started removing the old roof on July 1st, 2022. I noticed when I got home from work that afternoon the roofers were installing the new synthetic underlayment over the original felt underlayment. I inquired about this method because I work in the construction industry and hadn't seen that done before. I was told by an employee that this was the way it was done now. This concerned me because how could they possibly inspect the roof condition without removing the existing felt, but I didn't want to slow the installation process of my new roof, especially with the threat of rain. The installation instructions for Owens Corning ProArmor Synthetic Underlayment state that it "should be applied to a properly prepared dry deck..." I contacted Owens Corning and was told that any incorrect installation would void any warranty. When Luke originally inspected our roof for hail damage, he commented that flashing was not done correctly by the builder and that he would "fix that." When roofers completed the job on July 5th, Knowater Roofing representative called to advise they were sending someone over that evening to pick up the remaining payment for the job. Seemed odd to do that without anyone from the company coming onsite to do a walk-around inspection of completed work. Had they done that, they would have known that I was not pleased with the flashing they installed and that job was not finished. They either failed to install flashing, or where they did, it was shoddy work (see photo). Luke shows up and I explain I am not going to pay him in full until all work was completed. Even after I showed him the poorly-installed flashing, he was argumentative with me and made a point to loudly insult me while he was talking on the phone with someone else. Very unprofessional! Flashing was corrected the following day and we then realized that shingles had been installed over our dryer vent. Thank goodness we noticed; this error could have caused a devastating fire. Knowater was apologetic for this mistake and corrected the problem the following day. While I am pleased with the product and how the shingles look on my house, my advice to any prospective customer is to put your expectations in writing when you sign a contract with this company. Make a note of all vents so they don't erroneously get covered up. Also, after the installation, I realized there was damage to my gutters and a window screen. When company provided the original estimate, I was told I would be refunded $1,500 to help offset my deductible...no surprise, that didn't happen, company acted like that conversation never occurred. I recently posted this review on Google. Owner responded that my review was personal and had nothing to do with the roof. Yet I cited specific issues with the installation and included a photo documenting poor workmanship; the company didn't dispute this. Owner also stated in his response that we sold our house and are hiding in the shadows...that is a lie. We still own the house and live in it. Owner also stated in response that my wife was "very pleased in every aspect" of company's work. He probably should have run that by her before posting a false statement. We in no way wanted this to be a negative experience; my wife even made gallons and gallons of ice-cold lemonade for the roofing crew because they were working in 100+ degree temperatures. It was nice to see some pleasantness in the response the owner posted on Google, even including a closing line of "God Bless." This is quite a juxtaposition from the prior response posted on Google in the early hours of May 25th where Luke challenged me ..."let's meet up buddy Ole pal...and express how you feel in person..." or even better, the defamatory text with foul language sent to my wife's cell phone at 11:32pm (almost midnight!) on May 24th, yet again challenging me to fight. In that text sent to my wife, the owner wrote "post this you [slang p-word for cat]." Not the greatest example of respect, integrity, and professionalism. It's said that the way a company responds to a bad review says more about the company than the negative review itself.

    EMC Remodeling

    EMC Remodeling

    (5 reviews)

    Highly recommend EMC Remodeling!…read more We had wasps find a hole in our siding and make a nest. We had to rip out some of our soffit to get them out, and in doing so left a big hole that squirrels and possum started getting into. So we wanted to fix that, as well as go around the entire house and caulk up any other little holes to prevent wasps from doing it again in the future, along with keeping other bugs out. I reached out to 10+ companies/contractors and quite a few wouldn't do it because it was too small of a project. Then only 2 of 5 of them came out the day they said they would. Of those two, only EMC understood exactly what I was asking for and even found a piece of rotting wood under a window that needed to be replaced (the other company said our siding looked great and didn't need any other repairs ). And when the quotes came in EMC was significantly less expensive despite doing more work, since the other company was only repairing the soffit while EMC repaired that, caulked areas all along the house that needed caulking, and replaced that piece of wood. After I paid the bill, they got me in their schedule quickly and kept me updated on any changes as the weather caused some delays. Once here, they got everything fixed in less than a day, painted and cleaned up, and gave reccs on what else needs updating soon. Overall they were extremely knowledgeable, did great work, easy to communicate with, and reasonably priced. Will definitely come back to them if we need help on our next project.

    On May 2019, Eduardo and his team remodeled my kitchen, living room, laundry room, 2 bedrooms and 2…read morebathrooms on the 1st floor. In the kitchen, bathrooms and laundry room he installed new cabinets, backsplash, sinks, granite countertops and helped me design an awesome kitchen island. His team also installed new flooring and painted the first floor in addition to electrical work. I'm very pleased with his professionalism, timeliness and dedication to my project. I agree with previous reviews that if he's busy, his team is worth waiting for availability. I plan on reaching out to EMC for future home projects.

    Circle B Roofing - roofing - Updated September 2026

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