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    Auto Euphoria

    4.2 (19 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 months ago

    Services - Auto Euphoria

    Tire balancing

    Tire rotation

    Wheel alignment

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    SES LIGHT NEXT DAY
    Bryan A.

    Took my nice bmw here and still going through the nightmare... This place kept my car 3 months for 40hrs of work. Received my car back with a Service Engine Soon light, sun damaged paint, rusted rotors that sat and soaked in the rain, deflated tires from sun damage, missing engine screws in the cover and faulty airbag... This place likely stole my new parts and swapped them for used parts. I communicated directly with owner Joe Brown on all repairs. He was dishonest at best. Owner won't take a calls regarding ongoing issues with work this shop did.. won't speak directly with me before or after paying $7K. Car sat on lot uncovered and in the rain for 3 months. Owner ordered wrong parts 3 different times. Worse experience ever and very little effort goes into the work you pay for in terms of quality. Per service agent they had 90 cars out and only 6 garages. POOR WRAP SERVICE from PR WRAPS.. increased my quote after dealing with this shop and qualitywas awful after a week of having car... I could have done better myself (dont use PR Wraps/ PR Autowerks). Wrap was peeling by the time i drove the car home after paying $550.. Original quote $330.. Missing part numbers, false documents, misleading ownership And conducted illegal business regarding my vehicle and left out service record in computer system to shoe no record of my brand new intercooler install... classic bait n switch operation assuming zero responsibility. my new items all appear used. DONT BRING YOUR CAR HERE... RUDE CUSTOMER SERVICE AND $7000 LATER STILL HAVING ISSUES WITH THE WORK THEY PERFORMED OR DIDN'T PERFORM ON MY CAR. NEVER AGAIN!

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    Review Highlights - Auto Euphoria

    Thank you Auto Euphoria (Adam and Steve) for your honesty, caring, and working me in today!!!...

    Mentioned in 5 reviews

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    Low Price Auto Glass of Harker Heights - Destroyed my window

    Low Price Auto Glass of Harker Heights

    (8 reviews)

    Fantastic Service!Great price and fast, efficient service! I was planning on running around to all…read morethe different places just to get my vehicle stickers replaced after the glass swap, but he took care of it all right there for me. Highly recommend!

    1 STAR -- SAVE YOURSELF THE HEADACHE AND GO SOMEWHERE ELSE!!…read more This is by far one of the worst customer service experiences I have ever had with a business. At first, the owner was extremely friendly and accommodating because he wanted my business. Once he had it, that completely changed. The friendliness disappeared, and so did the professionalism. I was told the windshield replacement would take 3/4 hrs, called 15 minutes prior to 4 hrs and was told it was going to be done by the time I got there. I arrived approximately 30 minutes later, expecting the vehicle to be ready as promised. It wasn't. I was then told I would have to wait another 20 minutes. When my wife explained that she didn't have additional time to wait because we had specifically been given a completion time, the owner became argumentative and disrespectful toward her. Instead of listening to a customer and acknowledging that they had failed to meet the time they promised, he talked over her and treated her like her concerns didn't matter. The way he spoke to and treated my wife was completely unacceptable. There is no excuse for an owner or man to behave that way toward a customer. Then we discovered damage around the windshield area that wasn't there before the vehicle was brought to the shop. When we confronted the owner about it, instead of taking responsibility or even making a genuine effort to resolve the problem, he denied that his shop caused the damage and told us to prove it and that they don't have insurance. Think about that for a moment: you take your vehicle to a professional shop, they perform work on it, you discover damage afterward, and the owner's response is essentially it wasn't us" and "we don't have insurance." That should tell you everything you need to know about how this business handles accountability. And the situation became even more disturbing when I confronted the owner about the way my wife had been treated. He claimed he had only heard about the incident from the supervisor. That was simply not true. He was there and was personally involved in the conversation. So now we're dealing with poor customer service, damage to a customer's vehicle, refusal to accept responsibility, and lies from the owner himself. This isn't how a reputable business should operate. A business owner should stand behind his work. He should respect his customers. He should take responsibility when something goes wrong. And above all, he should be honest with the people who are paying him. We experienced none of that. The problem isn't simply that the windshield replacement was a bad experience. The bigger problem is the attitude, lack of accountability, and complete disregard for the customer once they already have your money. Businesses in our community should be held to a higher standard. The values and business practices we experienced here are not values I believe should be supported or rewarded by our community. I would strongly encourage anyone reading this to take your business somewhere else. There are plenty of businesses that will treat you with respect, communicate honestly, and stand behind their work. If I could give zero stars, I would. Owner is a crook and a disrespectful prick.

    Mayo's Auto Glass and Repair

    Mayo's Auto Glass and Repair

    (9 reviews)

    The lady up front doesn't know what she's talking about. They charge way too much. They said it…read morewould cost $1900 to replace the air compressor in my car according to their diagnostic (which didn't need to be replaced at all I came to find out). That's almost $2000. They said their was a blockage in my air compressor. This didn't sound right so I went to another car place to get a second opinion, they said that's impossible because a blockage would have cause the air compressor to blow up by now. It cost $118 for them to top off the freon. After we payed the money and waited for about 15 minutes, I asked what exactly they did. They're response was "you have enough freon we just topped it off". She really couldn't explain to me what they did and it was definitely a waste of money. I recommend going to the Precision Tunes in Killeen. They offered me correct information and the same deal for more parts and a third of the price.

    By far exceptional customer service received by these men when it came to my car, especially Lugo…read more(he's usually at the front desk). After doing thorough research, I came across Mayo's Auto for an oil change, front two tires needed to be replaced, and inspection of my vehicle. I was attended very well, offered bottles of water, seated in a great, air-conditioned comfortable area while they fixed my tires. However, after a few days I had a problem with my right tire. When I went back and explained my situation, Lugo took care of me right away and acknowledged the problem happened here and was going to fix it immediately. It's honest and respectful employees like him that make their business a better place. Definitely returning along with my husband.

    Auto Euphoria - tires - Updated September 2026

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