This is the second time I've used Steady Flow. Justin was super helpful, friendly, and arrived…read moreexactly on time (what a treat! A company that values my time too!). Justin looked at the issue, offered several quick fixes and made some suggestions we can do without needing expensive repairs. To be sure, when I do need any plumbing help in the future (because with a house it's always "when" not "if") you can bet Steady Flow will be my first - and probably only - call. Just as a side note - I had two other plumbers come out to review the same issue. One said it would cost $1000K+ to fix, the other recommended replacing our 6 year old water heater (which is working fine btw). Many small plumbing companies are being bought up by private equity firms, which push expensive and unnecessary repairs or products to pad their bottom line. Steady Flow is a company that is still on the side of their customers!

These guys were great. I had a clog in my sewer line. Picked up my call on the third ring and had…read moresomeone out within an hour to address the issue. Gustavo was my tech- very nice, thorough and professional. I was only out of service for a total of 3 hours. The price was also very fair. Would highly recommend Steady Flow!

Just had them pump out our septic tank. GREAT COMPANY!!! Darin found the lid immediately. Provided…read morethe "As Built" drawing which I could not get from King County after repeated attempts. Darin is personable, knowledgeable, and fast. I would HIGHLY recommend them to anybody. FANTASTIC COMPANY!!! Reasonable price as well

Jordan, Tom and Evan are solid gents! They came to my mothers and i aid when needed. They were…read moreresponsive, reasonably priced and very informative as I wanted to understand the issues on hand. They also have great humor to help the frustrating process of dealing with septic. A++ Service. Thank you so much for putting our minds at ease!

Eduardo was great! I was a little skeptical at first since he doesn't have a website and I had to…read morereach out through Yelp, but after seeing his reviews I gave him a shot, and I'm really glad I did. He was very responsive, communicated his ETA clearly, and is obviously very knowledgeable about septic systems. He explained everything in simple terms and didn't make me feel overwhelmed. Pricing was similar to other companies I've used, but I got way more value from the service. My experience with Eduardo (Septico) was completely different from a previous company I hired, who made me feel judged instead of actually helping. Eduardo showed up with the intent to diagnose and fix the issue, and even handles repairs, which was a big plus. Highly recommend! He's honest, knowledgeable, and easy to work with.

After getting several quotes, we chose Eduardo to pump our septic tank and clean the filter. His…read moreprice was reasonable and included a generous military discount. He has no glitzy website and no fake 5-star reviews. Just an honest, hardworking "getter done" kind of guy. No BS, no upselling or fearmongering, just a real straight-shooter. When we need future septic or drain work, Eduardo will be the first one I'll call.

I use this company all the time. The people are friendly and knowledgeable. I'm a little annoyed…read moreabout the last service call I had with them though. The service call cost me $300.00. All they had to do was secure a loose float . The problem is that they were the ones who secured it in the first place.

Selling my house. Friendly, reasonable rate, and available…read morenext day. Good communication friendly, informative and knowledgeable when they arrived. Got it done fast and efficient. Completed assessment , digging, and pumping in about an hour. Only calling them from now on.

Things started out great! Fast response time. They were able to come the next day to pump me out…read more Showed up in the window provided. Upon arrival he told me that he would pump both tanks out. We had a misunderstanding on what I was paying for, but was resolved. Understand that if youre septic has 2 chambers, effluent side and scrum side, this will most likely be more than the standard rate. That was my misunderstanding. I didn't read my septic details well and was off on the amount of sewage that needed to be pumped. SSB got me pumped out and clean. Thanks SSB!. These guys really care about a getting a good review and it shows. Tidy, clean, and nice folks!!!!

Waking up to water backing up into the shower and coming out of the toilet is every homeowner's…read morenightmare, and that's exactly how our day started. With the septic system completely backed up, we couldn't even run the dishwasher. To make matters worse, it was during a snowstorm and on a weekend. We called that morning, hoping someone might be able to help, and this company absolutely delivered. By 1 PM they already had a crew at our house servicing the septic tank. Considering the conditions and that it was an emergency weekend call, the price was incredibly reasonable. The two technicians who came out were fantastic. They were professional, efficient, and clearly knew exactly what they were doing. They handled a stressful situation with calm confidence and had everything working again much faster than we expected. A special thank you as well to the owner, Mario, who made sure we were taken care of even though it happened to be his birthday. That level of dedication to customers really says a lot about a company. If you ever need septic service, I would highly recommend them without hesitation. They've officially earned a permanent spot on my emergency homeowner contact list.

Our system was backed up, our fault for not maintaining it. Brent informed us what it would take to…read moreresolve the issue. He was able to come out that same day and pumped out a neglected septic. Gave good advice, was professional and gave an assessment of our system. Highly recommend them

I was quite disheartened by the poor service I received from Sunset Septic…read more I spoke to Brent [the owner], who sounded quite nice, and he said he would come out to examine our site for a new Septic System. However, he never showed up and repeated calls, and emails went unanswered. He ghosted me! Very unexpected based on the cordial call we had. Glad I found out sooner rather than later how unreliable he was.

I was having drainage problems all the sudden. Went to their website late last night to schedule a…read morevisit. I get a call early the next day to have a visit scheduled the same day! Sean and Al came by to check things out. They found a blockage in the inlet and they took care of the issue in maybe 20-30 minutes. They were great! The estimated price for the visit was already talked about with me from the dispatcher and the end cost for the visit wasn't too far off. Hopefully no more septic system issues come again for a long time but when it does I'm calling Hemley's!

I contacted hemleys during October 27th for a full septic tank that appeared to be failing. On Oct…read more27th they came out replaced a burned out pump and stated there was drawdown issues on our lateral lines. The 29th they came out again to try and diagnose/fix the issue. Eventually while we were at work they left, I got no phone call or communication and the massive hole in our yard filled back in destroying the landscape. I eventually reached someone by phone requesting an update, thinking our septic was resolved. One of the tehcs told us our DRAINFIELD has failed and they tried a temporary fix, but until it can be rectified pooling will occur in the yard if too much water used in the home. I was told on the phone by the tech that unfortunately this could be close to a 30k fix and it was left at that, with no guidance on what to do or where to go. I paid my bills right away to hemleys that week for the work they did complete. This process ended up taking Nov until February to rectify due to the misdiagnosis from hemleys. I had to pay $5000 to a drainfield designer pay numerous fees to the County for inspection which all took time. Meanwhile we had pooling in our yard and could not fully use our water and appliances in a house hold of 4. A massive 8ft by 8ft deep hole was in the center of our backyard all this time from testing by designer and county. Eventually, I found a very reputable septic company to complete the design work from the designer. Within hrs of the septic company starting the job and doing some basic diligence they discovered 2 of the 4 lines had valves closed/broken and that was all that needed to be replaced. Fortunately, this company was honest and came forward with the information. However, hemleys cost my family nearly 8k in unnecessary work hiring a designer, other fees all due to this misdiagnosed failing drain field. On April 22, 2026 I respectfully asked for a manager or owner of Hemleys to discuss this issue. I was told to provide the documents from the last company and they reviewed county records. I supplied this within minutes. I then never received a single phone call or update as I called daily until 4/30/26. I was consistently told the owner and or manager are not available on several days. And then the manager after 2 days of that stated the owner has not reviewed this yet. This was an extreme inconvenience to our household and costly due to the negligence that made for several months of an inoperable septic tank when this issue could have been resolved in a few hours like our newly hired company completed. At this time we have been blown off by this company we had used and recommended for years. Based on the data and information we have we will continue escalating this in the necessary manner legally as we have the emails sent to our designer from Hemleys supporting them diagnosing failing drain field, that in fact was no where near failing.

Jamie is a professional. He is prompt, does a wonderful job, and knows exactly what he's doing. I…read morewould definitely recommend him.

Agree with the other 5-star ratings. My husband found Jamie on Google (good but fewer reviews…read morethere). I called and left a voicemail on Wednesday afternoon. He called back within an hour and we were set for service today (Friday morning). I was pretty impressed because I've been calling and filling out webforms for contact with other companies. Jamie is honest, open, and publishes pricing online. He honor the pricing (no up-charging). He is friendly and professional. He confirmed the appointment for 10am and he was here on the dot. We didn't know when the last pump/cleaning was done on the system, so he went above and beyond and texted us the King County Health Dept report on the Septic Transfer which we should have gotten in the purchase of the home. Great guy, goes above and beyond. Great service and work ethic.

We had a great experience with Zoom Drain! Jeremy installed a new Toto ADA toilet for us and it…read morelooks terrific. He was polite, efficient and left my bathroom exceptionally clean. The price was fair and I'd highly recommend Zoom Drain.

Aw man I was seriously very impressed. Their tech Jordan was just an overall friendly guy, super…read moreknowledgeable, not only answered my questions but was fine with watching them do the pumping. I'm a curious homeowner and I want to be involved on work at my home. We waited for the actual pump truck to arrive but it took only about 20 min. He had the covers up and was assessing how full it was in the meantime. The 2 guys from the pump truck were very friendly. They all work well together. At the end I went over the charges one at a time bc if I'm spending thousands on my home, I want to understand and approve of the numbers. He didn't mind at all. It took about 1.5 hours for the service give or take. They didn't leave a mess behind and our inspection papers will be filed. I can't say enough good things about this company. The office staff messaged me thru my yelp project which sent the convo to my phone via text. Receipt is emailed along with photos. Straightforward. Easy. Simple. One word of advice that if you decide to stay outside to watch and learn and look into the tank to see the before and after you will feel nausuous. I didn't feel it until after when I went back into the house. I won't be eating munch today. Call them for septic needs!!!!