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    Scott Cleaners

    3.7 (3 reviews)

    Services - Scott Cleaners

    Clothing alterations

    Clothing mending and repair

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    6 years ago

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    Hanna Cleaner - Stains that wasn't removed

    Hanna Cleaner

    (9 reviews)

    $$

    Riverdale

    First of all before I list out my displeasures, let me just start off by saying save your money &…read moreclothing and stay away from this place. There's way better dry cleaners out there with more competent and accommodating owners. If your clothing gets damaged, they will automatically deflect, not take responsibility, blame and accuse you for trying to get over on them. I've used this joke of a place plenty of times before because it's convenient for me since I live down the street even though they do a half decent job. I brought in a brand new beige Kith sweater that I've worn no more than 3x because it had some stains on it from eating at a restaurant. They were only able to remove half the stains which I'm not even mad about but when I got home and inspected the sweater, there was a very noticeable tear on the left chest area that was clearly patched up. When I dropped the sweater off a few days prior, the lady inspected it thoroughly and didn't mention of any defects, only the stains. I go back the next morning to show that my BRAND NEW SWEATER that's never been dry cleaned before nor put in the washer had a tear that was clearly patched. The co-owner old man that does the sewing automatically deflect and start accusing me of knowing the defect was there or that it happened somewhere else. I'm someone that wears vintage clothing and aware of all imperfections on my clothing. I take care of every piece of garment that I have and I'm very anal when it comes to everything I own. I would know if my clothes had any holes or tears on it and WOULD NEVER blame anyone for something that I knew was already there. But this is a different story. How could I have a brand new perfect $200 sweater with a noticeable defect and be ok with that? The unprofessional owner man GETS IN MY FACE and starts screaming telling me to get out of his store and his exact words "don't come in here this early and start this bullsh*t"...I mean what type of business owner talks to an unhappy repeat customer like that? They didn't even try to resolve the issue. He went from saying that it didn't happen there to I knew the defect was there to I bought the sweater like that from the store to it must've happened in another dry cleaners even though it's never been dry cleaned before and why would I bring it to another dry cleaner that's further out when I live down the street? The lady went on to say that they don't have that color thread when the thread used to patch up the holes were clearly white. Like HUHHHH?!?! Make it make sense. I ended up leaving in a rage and was so furious that a business is owned by these type of people. The very least you can do is apologize and try to make the customer happy. But no, the man running the place is a hot head and would never take responsibility as if the business he's running is perfect and mistakes can never happen. I would never bring any business to this place nor recommend it to anyone I know in the neighborhood cause this is not right. Please stay away from this incompetent business and very very unprofessional owners.

    Used their services without a problem in the past. However, they changed their soap and now my…read moreshirts smell like perfume. 10 shirts that I have to re-launder. When I asked them to fix the problem they pretended not to understand English. So much for customer service.

    Scott Cleaners - sewingalterations - Updated May 2026

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