I finally accepted the fact that my life would be better if I had a chair that could help me get up…read moreoff of it... Hubs and I went to Access. They had about 16 of these chairs on the floor, and I think i tried almost every one. Employee Amarvir helped us-- he was very patient and a great help in pointing out features and helping us make a final decision. We purchased a lift chair that day and I am so happy with it at home. Access delivered the chair 2 days later, set it up and all is well! Really good customer service. I do recommend this place for walkers, wheel chairs and the like.

This Access Medical Equipment has very knowledgeable and helpful staff. Also has good inventory and…read moreselections.

Excellent service. Scooter was waiting when we arrived at the hotel. If you cruising to Alaska on…read moreNCL, I would highly recommend using cloud of goods!

I rented a mobility scooter for a few days while visiting my son in the northwest. The Pride…read moreScooter was great, it looked brand new. It had a huge battery which surprised me. Everything went smoothly on delivery and pick up even though I screwed up and didn't leave the key for the Scooter.

Needed a replacement for a broken CPAP part. Paul and staff were very professional and friendly and…read moreresolved my needs quickly.

Very professional with a heart. Excellent technicians. I'm…read morenot used to this level of service. Thank you!

I needed a cushion with a cut out for my tailbone. This is one of their least expensive devices and…read moreI got there shortly before their lunch hour. I was treated so warmly and with as much care as if I were buying a 10k wheelchair. Whether we are looking for an item for ourselves or a friend or family member, this is not fun place to shop. They made it pleasant.

The owners are amazing. Over the past two years, they either stayed late to accommodate us or…read moreopened the store as they were closing since we keep forgetting what time they close.

I didn't fly my walker with me but found I really needed one once I arrived and this was a great…read morerental solution. They dropped it at my hotel and I left it there at the end of the trip for them to retrieve! Worked beautifully. What a great service!

Very very responsible. Haymen handled the call so so nice. The delivery person came the same day…read more Omg hard to believe this kind of service still exists. Thank you being so good to your customers. Thank you haymen and the delivery person

If I could give zero stars I would... We have bought 2 ADA conversion vans from United Access. The…read morefirst was at the Redmond location and was a decent experience. The second was at the Sumner location and has been the worst... We will be taking future purchases to other vendors. Please do your research. These vehicles aren't something that anyone buys because they want to... it's absolutely a need. For my family, it's because of my son who is in a power wheelchair. This happens to be the only vehicle that all of my children are in at the same time. Safety is a massive priority for us but particularly for this vehicle. We bought a Toyota Sienna and by the time the first oil change was due... within 4 months and around 4000 miles, the brakes were metal on metal... the heat from this actually started to discolor and warp the rotors... For safety reasons, I had to replace both. I contacted United Access in hopes that they would acknowledge that this should not have happened and possibly make it right... they did not, I was met with invoices showing their third party had deemed everything "green". Maybe I don't know enough about brakes but it seems like a reach that the brakes and rotors went from "green" to needing both brakes and rotors replaced, pretty quickly... This was an expensive repair after just buying an expensive vehicle. It doesn't stop there though... I also made a service appointment because there was a crunching/grinding noise as the conversion ramp deployed and retracted... and the majority of the time, it wouldn't fully retract at all. Nothing like trying to either yank that in floor ramp out or push it back in while it's freezing or raining outside. I was concerned that something was stuck in the tracks and noted that to the service department. At the appointment, they started with their typical troubleshooting at the battery... fine, apparently that was from 2017. They were surprised to find the battery was so old... yet we had just bought this vehicle from them... I guess it was far enough in the "green" when they sold it to us that they also didn't think it warranted a replacement. I paid the $500 to replace that as well and was sent on my way. I had a feeling that wouldn't resolve the issue of the grinding/crunching. I was advised to come back if I continued to have the ramp issues... surprise surprise the ramp still had issues. I called to discuss again and was advised that there would potentially be a discount since it was a return visit for the same issue I had brought it in for the week before... We decided to take the floor off the van to find the noise ourselves... just to potentially save time for a tech troubleshooting... sure enough, the majority of the links that secure the cable for the ramp was crushed and the cable was beginning to be severed. I felt relieved to have found the sound. I took photos and sent them to the service department and put the floor back on. We did not repair it ourselves at the time because we were hopeful that the company would take care of us. Again, I was met with an explanation that they did in fact "fix" the issue and then sent me an invoice with an estimate for $1000ish... zero discount... zero accountability for not looking further into the issue while I was there the first time. Mind you, the first appointment was entire day off of work for me, an hour plus drive each way and the cost of gas. I know that used car dealerships have a bad rap and I should have expected this... but it feels so disheartening to be dealing with, especially when this particular dealership deals in vehicles that are meant for our elderly and/or disabled... they are our most vulnerable and it's clear that this company only cares about the dollar signs. Although they seem to be the biggest/most widely known in our area... there are other dealerships that deal in conversion vans... I would recommend going anywhere else... I know we will in the future.

If I could give zero stars I would!! Horrible customer service from Nick. Traveled 2 1/2 hrs to get…read morekneeling fixed on my mobility van, pd almost $600.00. Tried it before I left, it worked, got home would only randomly work. Called and was told "well it worked when you left".. Great thanks for nothing. Went to a custom audio shop in my local area, they found the problem in less than 5 min. Ended up being the back door relay switch, a $30 part.

I'm in my late 40s and have generally always been in decent health. About a year ago I found out I…read morehave stage IV CRC. Had a major surgery in September and ever since then have been in near constant pain. Sitting, laying down, getting up, nothing was comfortable. I saw some Youtube videos on lift chairs/electronic recliners and thought maybe one of them could help me get through my days. I also know I have more surgeries/procedures in the future. Found Bellevue Healthcare online and Bremerton was the closest one. Stopped in the next morning with a specific model I was hoping to check out. I believe it was Jorge, the branch manager that helped me. They had a similar model, and he was very helpful in showing me the features and letting me check out other options as well. Ultimately they didn't have the model I really wanted. Jorge checked the inventory at other locations and let me know they had the model I was interested in at their Sequim location and that he could bring it to Bremerton for me to check out the next day. I stopped in the next day and they let me just sit/lay in the chair for a good 20 minutes to make sure it met my needs. They gave me a nice little discount and were able to deliver the chair to me in Port Orchard as soon as the next day. Delivery was great, everything was set up, plugged in, and ready to go at no additional cost. The service from start to finish was top notch, and the chair has literally made my daily life bearable and comfortable. Thank you to the team at Bellevue Healthcare in Bremerton.

Excellent customer service! Delivery available. Good products…read more Answers phone fairly quickly!

Bodypoint is a local (Seattle) based company that designs and produces products for the positioning…read moreneeds of people with disabilities who use wheelchairs. They really care about what their customer base needs and wants, even bringing in users to test out products and do "human trials". I have two Body Point products - a calf strap and a pelvic stabilizer. I prefer not to use the stabilizer day-to-day, as I shift positions frequently in my chair, and I transfer in and out often. However, it's exactly what I need to help keep me firmly locked into my chair when I'm being active (working out, handcycling, etc). Since I put the calf strap on my chair I won't take it off! It's made of their Aeromesh material, which breathes and is very lightweight. It's a much better performing accessory than the standard calf strap that comes with a chair. I don't think that any other companies make a comparable product. I've worked with clients who use their shoulder harness and chest supports to maintain upright posture in their chairs. These products allow wheelchair users to interact with the world, and to help increase independence. I'm a big fan! Very proud that they're a Seattle company!

I had been aware of Bodypoint products but never used them. I went to the Boston Abilities Expo a…read moreyear ago and happen to stop by their booth and got to see their Evoflex Belt with the Swivel Buckle option in action. Being a T5 paraplegic i was intrigued by it because of the stability it offered during day to day activities. I am currently using the smaller sized BP Evoflex belt on my everyday chair and I'm loving it.I just ordered myself a new TiLite everyday chair and I made sure to order it with the Evoflex belt. I get a lot of questions from people when they see that I have a belt on my chair since I was one of those people that did always without any kind of seatbelt. I don't always strap on the belt. I mainly use it when I'm sitting in front of a computer for long periods of time to keep myself aligned in my wheelchair or when I need some extra stability like when in the weight room working out. I also use the belts on my basketball chair. Will definitely never go without one of these belts again.... I am currently looking at some of their other products to help me with other needs in my day to day life.