The people at Mobility City were awesome! They were so friendly and really worked hard to make sure…read morethat we had exactly the right chair for our 40th Wedding Anniversary Trip! Thank you so much for helping me to be able to enjoy the Grand Canyon with my husband. Without the mobility scooter I would never have been able to check this trip off my bucket list!

The staff is amazing they are so well stocked with all kinds of things for those who are in need of…read moreassistance due to age or health and there's no problem with returning within the 24 hours and it's really close in Bedford by Kroger shopping center on Harwood and Central I see the address is incorrect above

Signed up and paid in advance for a one year commitment to weight. A 3 months supply was sent. At…read morethe time I was needing the refills I had to pester this company in order to receive refills on time. I am now waiting to get the last refill. After dealing with the AI assistant and being told that the product was not available. Finally got what I think was a human and (mimi) and they were requiring me to provide them with the the specific information from a make believe Doctor. After a complete shit show they will not deliver the product as per the contract. Yes the will not supply me with what I bought. Stay away!

Absolutely terrible customer service. I had horrendous side effects. The medical care team never…read moreresponded to my messages. The customer service side could not have cared less they wanted to charge me a $150 to cancel a future order that had not yet shipped. They had me go through a a few hoops to get a note from my doctor to get the fee waived, only to tell me, no, we don't waive that fee. Just a very bad experience with this company. They just want your money. That's all

Chrysta, is a nice person and tried to help me with a mobility scooter problem her company didn't…read morecarry the one I was searching for and she still helped me with leads and phone numbers of other places that could possibly help that's pretty rare in today's world and Iwanted to publicly acknowledge the act of kindness next time I need medical equipment help I will call them first.

The review that Laurie G gave is 100% accurate. Jim was wonderful, and I loved supporting McKinney…read morePharmacy. The new owner is horrid, the service is terrible, the employees are rude. For my compounded meds I now order from a pharmacy across the state, with customer service that blows my mind. Bye, McKinney Pharmacy.

We have had excellent service from McKinney Pharmacy for several years. The staff is proficient,…read moreefficient and very customer service oriented! Thanks so much to everyone for your excellent service, always!

CVI Medical was great. Scheduling delivery was easy and when promised. I got a Full Electric…read moreHospital Bed after surgery. It was operated by a hand control that elevated the head and leg section and adjusted the height of the overall bed as needed.

Great people. This is our go to supplier. They support what…read morethey sell, and know their products.

The owner-Shane (I believe is his name), is horribly rude and unprofessional. He argued with me…read morestating the opposite of what his employee had just told me 5 min before that. He demeaned his employee right in front of me saying "she doesn't know her a** from a hole in the ground". He wouldn't let myself or his employee finish a sentence and kept interrupting us. I've never seen such unprofessionalism in a medical type setting in my whole life. Do not recommend.

Horrible service. I went to get a Medicare lightweight mobility scooter or chair. They said they…read morecouldn't bill Medicare for any lightweight scooter or chair. I called Medicare and told them the situation, the Medicare representative said he could call to get verificatio. He refused to call. Horrible experience. I DON'T RECOMMEND THEM AT ALL.

CAUTION to anyone using mobility equipment. Do NOT buy anything from MCS on Hedgecoxe in Plano!!!!…read more Nate, their Sales Manager, sold me one of their most expensive 200 lbs outdoor scooters. The Baja Wrangler by Pride with pneumatic tires that are harder to puncture. He was extremely attentive until I bought the $6,000+ scooter. Fast forward 2 years, I get a flat tire that can not be patched. I called Nate at MCS for almost a month, leaving messages asking for help. After a month,in desperation, I left a voice mailbox for every single person at the company. Not one person ever returned my call. They have the WORST customer service ever!!! Instead, call SPINLIFE. They are very large and offer excellent customer service and a great website online for ordering 24x7. SPINLIFE - the Official Pride Retailer https://www.spinlife.com ' pridemobility ' scooters

Nate and his team went above and beyond customer service! I called a few minutes before closing to…read moreaddress an issue with a broken power lift chair for my Mother who is in Assisted Living and depends totally on this chair! I did not purchase this chair from them was looking for repair options. It turns out that the chair was not repairable due to age and he took the time after hours to provide me with in stock options with pictures, specs, and pricing! We visited the store and selected a chair from the options he had provided. I was desperate to get it as quickly as possible and he did not disappoint! The chair was delivered with a courteous team the same day! If you are in need of mobility / health care items this is the place to go! You won't be disappointed!

Fantastic place! Go buy from them. Instead of looking at things online go in and get it there…read more Prices are very reasonable, KC was super helpful. Looking for a rollator walker and online it's hard to pick them. Come here, test them and bring it home right away.

They provided me with a CPAP machine that was not the model prescribed by my healthcare provider,…read moreclaiming they were unable to obtain the original device. Despite this, they filed the substituted machine and its supplies with my insurance. The replacement has proven to be substandard, and I've experienced ongoing issues with its performance. Now that I require new supplies, the company refuses to file insurance claims for them, forcing me to pay out-of-pocket for items that should be covered. This practice is not only unacceptable--it feels deceptive and exploitative. From start to finish, this experience has been deeply frustrating and has undermined my ability to manage my health effectively. I strongly advise others to seek out a reputable medical supply provider--one that honors prescriptions, supports patients long-term, and operates with integrity.