I was so impressed with delivery and pick up speed and customer service throughout the whole rental…read moreprocess. Even when I had a minor issue they fixed it immediately even though it meant a long drive to replace a part. Thank you for making a difficult time in my life so much easier!

From the owner: We specialize in same-day medical equipment delivery and full in-home setup across North Texas…read more Our team handles everything before the patient arrives home — including hospital beds, oxygen, pressure relief mattresses, and mobility equipment. We’re available 24/7 and can complete full setups in one visit, often within hours. We also deliver directly to hotels for travelers needing oxygen, wheelchairs, or CPAP support. If you need equipment today, call now — we’re already delivering.

My mother needed a new mobility scooter and they have helped me in the past with batteries. I…read morebrought my mother in and they worked with her to get a scooter she liked. They were very patient and showed her a 0 turn 4 wheel scooter that fit her perfectly! They taught her how to use the new scooter and loaded it in my car. I highly recommend them!

I highly recommend this plano location for your mobility needs. I received the best service from…read moreTaylor. He was attentive, knowledgeable and very helpful. Taylor provided extra care and explanations regarding my scooter battery and additional steps for me to ensure longevity of my battery. I truly appreciated him taking the time to help me. Thank you Taylor and Scooters and More.

Absolutely AMAZING customer care from Mobility City of North Texas!…read more I called and spoke with Amber to rent an electric bed for my mother after her breast cancer surgery. After listening carefully to our situation, Amber actually advised that an electric chair would be a better option for my mom's recovery. That level of honesty and expertise meant so much to us. She went above and beyond from the very beginning. Not only did she listen with genuine compassion, but she also shared her own personal experience and offered thoughtful, practical advice that truly helped guide our decision. Her knowledge and kindness immediately put me at ease. She provided valuable information, answered all of my questions, and arranged for next day delivery, which was such a blessing. What truly touched our hearts was her level of care beyond the transaction. Along with the chair, she included additional helpful items for my mom at no extra cost, simply out of kindness. Those items have come in handy and made a real difference in my mom's comfort. Amber, you are truly an angel. God sent you our way, and we are so grateful for your compassion, generosity, and outstanding service. Thank you for everything you did for our family!! I can't thank you enough!!

Phenomenal service! We brought in a wheelchair to be fixed. The tech tried everything to get it…read moreworking but no luck. They helped us facilitate a brand new replacement from the manufacturer even though we didn't purchase the wheelchair from them. I highly recommends this business as they took so much time with us and didn't charge for anything at all.

AME charged a $400 deductible prior to shipping supplies. Made two small shipments and then claimed…read morethat the supplies were no longer available, so I ended up ordering from Amazon (at my own cost). Contacted BCBS and they said no deductible was owed, since I had reached my maximum out-of-pocket. I contacted AME and asked for a refund and they agreed. No refund and no response to repeated voicemails and emails. Contacted BCBS again for help. They contacted the company and were assured that they would refund. Still nothing after all these months despite many emails and voicemails. Terrible company!

Tracy was amazing to work with! She went above and beyond to help us get medical beds for my boys…read morethrough our insurance. She was kind, patient, and made the whole process so much easier. We're so grateful for her help!

This is the worst store ever. If you can find your product on the internet, I say internet. The…read moreowner is a very grumpy older lady who goes out of her way to be as unhelpful as possible. She did not greet me as I walked in and when I asked her where the product was, just pointed, then got mad at me for not "seeing" it on the dusty shelf. Thank goodness I knew what I wanted when I went in there. Had I need a consult of any kind, I am sure I would have been even more disappointed. In one word, all I can say is amazon.com!

I am here at the Universal Medical Supply now to return a faulty piece of equipment they solde…read moreearlier this week. They refuse to make it right. Allen police are on their way per my request. Do NOT bother with this shady business.

I had the best experience with a gentleman named Aaron who works for Universal Med Supply. The…read moreoutstanding customer service I received from him was 5 star and his words of encouragement, helping me cope with my own personal situation caring for my aged mother was helpful and welcomed. Sometimes a personal touch goes along way in a world that has lost touch with how important it is to "lift" each other up in times of need. Thank you Aaron! You are truly an asset to this company and I do hope they recognize what a great employee (and person) you are! Best regards, Sandra

Pillmart is amazing. They answer the phone right away, they have amazing prices because they've…read moreusually got a coupon for what I need, and they deliver for free. Everyone, especially Mona, is helpful and friendly. They call if there's a hold up in my prescription from my doctor's end or due to insurance so I know to get it fixed. I can't recommend them enough. They are an independent pharmacy, not a chain, so there is no red tape. Love them!

Great customer service and prices, and they deliver for free. You can actually talk to a person…read moreeach time you call.

Have done business with them several times over the years…read more Don't let it's small size fool you - the stock of merchandise of all types is impressive. The staff have always been very professional and courteous. Peg O

Great service I was helped by Kingsley and they also have excellent quality merchandise…read more I was happy with my purchase.