CAUTION to anyone using mobility equipment. Do NOT buy anything from MCS on Hedgecoxe in Plano!!!!…read more Nate, their Sales Manager, sold me one of their most expensive 200 lbs outdoor scooters. The Baja Wrangler by Pride with pneumatic tires that are harder to puncture. He was extremely attentive until I bought the $6,000+ scooter. Fast forward 2 years, I get a flat tire that can not be patched. I called Nate at MCS for almost a month, leaving messages asking for help. After a month,in desperation, I left a voice mailbox for every single person at the company. Not one person ever returned my call. They have the WORST customer service ever!!! Instead, call SPINLIFE. They are very large and offer excellent customer service and a great website online for ordering 24x7. SPINLIFE - the Official Pride Retailer https://www.spinlife.com ' pridemobility ' scooters

Nate and his team went above and beyond customer service! I called a few minutes before closing to…read moreaddress an issue with a broken power lift chair for my Mother who is in Assisted Living and depends totally on this chair! I did not purchase this chair from them was looking for repair options. It turns out that the chair was not repairable due to age and he took the time after hours to provide me with in stock options with pictures, specs, and pricing! We visited the store and selected a chair from the options he had provided. I was desperate to get it as quickly as possible and he did not disappoint! The chair was delivered with a courteous team the same day! If you are in need of mobility / health care items this is the place to go! You won't be disappointed!

I was so impressed with delivery and pick up speed and customer service throughout the whole rental…read moreprocess. Even when I had a minor issue they fixed it immediately even though it meant a long drive to replace a part. Thank you for making a difficult time in my life so much easier!

From the owner: We specialize in same-day medical equipment delivery and full in-home setup across North Texas…read more Our team handles everything before the patient arrives home — including hospital beds, oxygen, pressure relief mattresses, and mobility equipment. We’re available 24/7 and can complete full setups in one visit, often within hours. We also deliver directly to hotels for travelers needing oxygen, wheelchairs, or CPAP support. If you need equipment today, call now — we’re already delivering.

My mother needed a new mobility scooter and they have helped me in the past with batteries. I…read morebrought my mother in and they worked with her to get a scooter she liked. They were very patient and showed her a 0 turn 4 wheel scooter that fit her perfectly! They taught her how to use the new scooter and loaded it in my car. I highly recommend them!

I highly recommend this plano location for your mobility needs. I received the best service from…read moreTaylor. He was attentive, knowledgeable and very helpful. Taylor provided extra care and explanations regarding my scooter battery and additional steps for me to ensure longevity of my battery. I truly appreciated him taking the time to help me. Thank you Taylor and Scooters and More.

AME charged a $400 deductible prior to shipping supplies. Made two small shipments and then claimed…read morethat the supplies were no longer available, so I ended up ordering from Amazon (at my own cost). Contacted BCBS and they said no deductible was owed, since I had reached my maximum out-of-pocket. I contacted AME and asked for a refund and they agreed. No refund and no response to repeated voicemails and emails. Contacted BCBS again for help. They contacted the company and were assured that they would refund. Still nothing after all these months despite many emails and voicemails. Terrible company!

Tracy was amazing to work with! She went above and beyond to help us get medical beds for my boys…read morethrough our insurance. She was kind, patient, and made the whole process so much easier. We're so grateful for her help!

This is the worst store ever. If you can find your product on the internet, I say internet. The…read moreowner is a very grumpy older lady who goes out of her way to be as unhelpful as possible. She did not greet me as I walked in and when I asked her where the product was, just pointed, then got mad at me for not "seeing" it on the dusty shelf. Thank goodness I knew what I wanted when I went in there. Had I need a consult of any kind, I am sure I would have been even more disappointed. In one word, all I can say is amazon.com!

I am here at the Universal Medical Supply now to return a faulty piece of equipment they solde…read moreearlier this week. They refuse to make it right. Allen police are on their way per my request. Do NOT bother with this shady business.

I had the best experience with a gentleman named Aaron who works for Universal Med Supply. The…read moreoutstanding customer service I received from him was 5 star and his words of encouragement, helping me cope with my own personal situation caring for my aged mother was helpful and welcomed. Sometimes a personal touch goes along way in a world that has lost touch with how important it is to "lift" each other up in times of need. Thank you Aaron! You are truly an asset to this company and I do hope they recognize what a great employee (and person) you are! Best regards, Sandra

Pillmart is amazing. They answer the phone right away, they have amazing prices because they've…read moreusually got a coupon for what I need, and they deliver for free. Everyone, especially Mona, is helpful and friendly. They call if there's a hold up in my prescription from my doctor's end or due to insurance so I know to get it fixed. I can't recommend them enough. They are an independent pharmacy, not a chain, so there is no red tape. Love them!

Great customer service and prices, and they deliver for free. You can actually talk to a person…read moreeach time you call.

Have done business with them several times over the years…read more Don't let it's small size fool you - the stock of merchandise of all types is impressive. The staff have always been very professional and courteous. Peg O

Great service I was helped by Kingsley and they also have excellent quality merchandise…read more I was happy with my purchase.