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    Universal Medical Supply

    3.0 (2 reviews)
    Open 8:00 am - 8:00 pm

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    7 years ago

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    7 years ago

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    Frisco Pharmacy - Free fresh coffee brewed to order!

    Frisco Pharmacy

    1.6(23 reviews)
    5.2 mi

    I have had many months of great service from Frisco Pharmacy and NimbleRX but the last two months…read morewere bad. Both times, I got updates saying that my medicine was in preparation, was shipped, and was delivered. Except, none of that was true. In reality, the medicine was backordered and the pharmacy didn't even receive it until a week or more after they told me that they were already preparing and/or had shipped and delivered it. When I called to find out what is going on, I got a totally emotionless lady who didn't argue the facts but also didn't seem to really care. I had ordered specifically so I would have the medicine to take on a trip but then it never showed up despite the "confirmed" delivery. I hope they figure out and fix their problems.

    Frisco Pharmacy is suspicious. Although my doctor sent my prescription to the WeCare in Sugarland,…read moreFrisco Pharmacy texted me to pay with Nimble. I ignored it for a couple of days because I was not expecting a text from Frisco. They called and explained that WeCare and Frisco Pharmacies share a parent company, StarCare. Both pharmacies list, "Family-owned, local Pharmacy" on their websites, which is obviously incorrect. After paying (reluctantly, since Nimble was another name in this confusing situation), I was informed that I would receive the medicine in a few days. I was in pain. The medicine was to relieve the pain. End result: I received the medicine a week after it was prescribed. Summary: WeCare Pharmacy did not fulfill my order, their sister site is suspect, and using them caused a week delay in receiving my prescription. I suggest that you do not use them.

    Photos
    Frisco Pharmacy - First aid section / bandages

    First aid section / bandages

    Frisco Pharmacy - Essential oil and homeopathic items available

    Essential oil and homeopathic items available

    Frisco Pharmacy - Wide assortment of braces and supports

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    Wide assortment of braces and supports

    MCS - PRIDE Baja Wrangler 2

    MCS

    3.7(3 reviews)
    5.1 mi

    CAUTION to anyone using mobility equipment. Do NOT buy anything from MCS on Hedgecoxe in Plano!!!!…read more Nate, their Sales Manager, sold me one of their most expensive 200 lbs outdoor scooters. The Baja Wrangler by Pride with pneumatic tires that are harder to puncture. He was extremely attentive until I bought the $6,000+ scooter. Fast forward 2 years, I get a flat tire that can not be patched. I called Nate at MCS for almost a month, leaving messages asking for help. After a month,in desperation, I left a voice mailbox for every single person at the company. Not one person ever returned my call. They have the WORST customer service ever!!! Instead, call SPINLIFE. They are very large and offer excellent customer service and a great website online for ordering 24x7. SPINLIFE - the Official Pride Retailer https://www.spinlife.com ' pridemobility ' scooters

    Nate and his team went above and beyond customer service! I called a few minutes before closing to…read moreaddress an issue with a broken power lift chair for my Mother who is in Assisted Living and depends totally on this chair! I did not purchase this chair from them was looking for repair options. It turns out that the chair was not repairable due to age and he took the time after hours to provide me with in stock options with pictures, specs, and pricing! We visited the store and selected a chair from the options he had provided. I was desperate to get it as quickly as possible and he did not disappoint! The chair was delivered with a courteous team the same day! If you are in need of mobility / health care items this is the place to go! You won't be disappointed!

    Photos
    MCS - On-site service available.  Don't worry about bringing your equipment to our store to be repaired as we will come to you.

    On-site service available. Don't worry about bringing your equipment to our store to be repaired as we will come to you.

    MCS - Wheelchair rentals available.  We can deliver them to you or you can pick them up at our showroom

    Wheelchair rentals available.  We can deliver them to you or you can pick them up at our showroom

    MCS - Hospital bed rentals available.  We can deliver them to you or you can pick them up at our showroom

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    Hospital bed rentals available.  We can deliver them to you or you can pick them up at our showroom

    Universal Medical Supply - medicalsupplies - Updated May 2026

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