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Tom Thumb Pharmacy

5.0 (1 review)
Open • 9:00 am - 8:00 pm

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1 year ago

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Allen Family Drug

Allen Family Drug

(25 reviews)

Torn between 3 and 4 stars... Be prepared to have to call to fix issues. Last month I opted in for…read moredelivery but I got a text saying it was ready for pickup. When I called to find out where my RX was they said they didn't have it marked for delivery. I gave my address over the phone and paid for it so obviously I wanted delivery so I finally got it a couple of days later after I had already run out. I live in Dallas and it is a huge hassle to drive to Allen for me so delivery absolutely makes the most sense. This month I ordered early just in case. They asked me if I wanted a 3 month supply to get a discount so I was charged for that but only received the exact amount my dr prescribed for 1 month which allows me to adjust my dosage as needed. They tried to say it was because of the way the doctor wrote it but it doesn't make sense when my previous RX was for a higher dose. If there was a discrepancy then they should have called the doctor to confirm. Luckily they refunded me the difference without much fuss but I was looking forward to a discount on a 3m supply. This time I'll assume it was just another mistake made by the younger male pharmacist and not trying to over charge me. I'm sure I'll keep getting this one RX from here but be mindful and check what they give you. Hopefully next month we can get it right!

I was referred to Allen Family Drug for a custom made prescription. They offer a drive through…read morewindow, but by choice I decided to go in. I'm glad I did. Allen Family Drug is not your ordinary pharmacy. Yes, they can fill traditional prescriptions but they also specialize in custom or compounded prescriptions. I especially love that they are local and family owned. A pharmacist and nutritionist spent an hour with me discussing specialist, treatments and a variety of options that I didn't know was available to me until today. Thank you Allen Family Drug.

Tom Thumb Pharmacy - pharmacy - Updated May 2026

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