Pharmacy is good. Pharmacists are helpful. Like many places they are automating their customer…read morecheck-in process. Now one must enter personal data into a touch screen about yourself and the medications one is picking up. The CVS Pharmacy area is often extremely busy. They handle the majority of prescription customers in this super fast growing city of Anna, TX. One must have some patience, stay calm, have a little understanding (there are only two local pharmacies handling all of Anne, TX + surrounding small town areas. Sometimes mistakes are made. Check your prescription before you leave. All the mistakes get corrected or are explained calmly why they are not mistakes. Customers could stand to "shut up", stop interupting, and listen a bit more. If people can try to understand what is being explained to them, instead of immediately assuming that the Pharmacy wrong. Yelling is un acceptable. Times are changing and local pharmacies are not as friendly places as they used to be. If more people would have a bit more patience and calmness, the majority of pharmacists are perfectly capable of figuring out the complexities of insurance coverage and pricing for all types and shapes of prescriptions and medications. Yes, most CVS pharmacies generally don't answer their phones anymore. They are under staffed. They would appreciate if customers to leave clear, easy to understand phone messages with their birthdate, name, phone number and succinct message. I agree with most everyone about not liking the automated phone answering systems at businesses, but this is how things are now at almost all pharmacies accross the country. AI is here to stay. Personal service exists in fewer places. BUT, good service still exists in many places. The Anna CVS Pharmacy is working on it. Their service has greatly improved from last year (2025). On the other hand, many customers don't understand the new technology, systems, and methods. They want others to figure out what they are supposed to get, but at a lower price and be fast about it. These customers also seem angrier and more rude than ever before. After reading many of the other reviews already posted for the Anna CVS Pharmacy, I am sure I have seen and listened to some of the authors around town. Perhaps they could look in the mirror and notice the corner cutting, illegal parking place taking, trash dropping, rolling stop sign stopping, tailgating, mobile phone distracted, Anna citizen that they have become. Perhaps if more people came better prepared with the information they need to pick up their prescriptions and tried a little harder to be good customers, they would help all of us get better service. On the other had, there are a few of the CVS Pharmacy employees who could use a course in a live classroom (No VIDEOs) about good people skills along with some real time supervised practice using their newly learned skills. Out.

FYI, I don't recommend this pharmacy at all, not for work or do business with! They are not…read morefriendly at this CVS. Especially the technicians. They have a chip on their shoulders. I went to pick up my husband's medicine for his upcoming surgery and a black older woman with the rolled up penne paste hairstyle helped me. I don't care about her hair or her looks but since her badge didn't show her name I'm describing her. I don't know who she was or if she's there filling in for somebody else since her cluster of badges were all turned around. I quietly pointed and told her that her badge was turned around or backwards and she just ignored me like she had a big ego and how dare you kind of attitude, as if she was all high and mighty and I'm beneath her. The customer always comes first and she didn't even offer counseling on a new prescription, like she didn't care. What's the matter is she a fake or wearing somebody else's badge because she forgot her own, or does she have that much self pride because she doesn't like being told about a little thing by a customer. We have the right to know who is helping us with our medicine, because of safety and medical accountability when serving the public. Also since I was picking up a controlled substance and I had to show my husbands ID to this person with an attitude refusing to show her name I didn't feel like I was in a professional by the rules pharmacy. She was breaking this law, Under Texas Law (22 Texas Administrative Code § 291.32(e)), there is a strict transparency rule for public safety: "All pharmacy technicians shall wear an identification tag or badge that bears the person's name and identifies him or her as a pharmacy technician". I don't like this store and prefer Walmart across from them for my own prescriptions they are much friendlier there and much more efficient near the drone area they have a pharmacy pick up area. They never have a long line of cars waiting to pick up a prescription they are much more efficient there and the Pharmacists also work the pick up line outside or inside when they need to pitch in and keep things running smoothly. Also somebody always answers the phone when you call them, not like CVS where you can only leave a message and wait for a call back the next day. If Walmart doesn't have a certain medicine they will get it for you and have it for you within a couple of days. Even the Pharmacists at Walmart are friendly, and greet you with a smile and talk to you like a human being and don't try to sell you immunization shots with a big sales pitch taking up all your time like CVS does!

We are new to this pharmacy (about three months now) and wish to commend the staff for excellent…read moreservice, start from finish. From the telephone conversations with customer service, to interactions with the compounding staff, we have been nothing but very impressed! We highly recommend this pharmacy!

The people that work there are very rude. I was told my prescription would be ready and when my…read morehusband went to pick it up they said it needed to be ordered which I did the day before. They have been screwing up this prescription for several months now. The person I spoke with hung up on me when I said I was very disappointed. I will be switching pharmacies now. Too many mistakes.

They had my insurance and now I have to go in person to start over crazy telling me a different…read moreinsurance that never had

Every time I go up there they never seem to have the prescription ready despite getting a message…read morethat it's ready.

Absolutely love this place. Friendly service, absolutely reasonable prescription fill time. usually…read moresignificantly faster than places like CVS and in my experience they have been cheaper as well.

They are caring, fast and keep their prices very reasonable! I moved ALL my prescriptions here and…read morenever looked back!

Good service. They answer their phone fast and are cordial…read more The other one on buddyhayes took 47 minutes to answer their phone.

This pharmacy and store is not new and has erased all their bad reviews. This is not a good place…read moreto shop. They are rude and overpriced.

Friendly staff, convenient location, able to get prescription refills when the big name stores are…read moreout of stock. Would recommend

The service is next level! They know my name when I walk in the door. The service is speedy. I love…read morethem!!!

First of all, wanted to say that people only review when something bad happened. Not nearly as much…read moreas when they are pleased. I wanted to say that this is the most friendly, and cleanest Walmart I've ever stepped foot in. Of course they have protocols and rules but that's every company. I've never been more pleased with cashiers more than I have here. They are very nice and helpful and are even good at small talk. And if they don't have stuff in store, they even recommend other places. They are honest, polite, and straight forward. Idk what else you could be looking for

Doctor called in prescription for heart medicine yesterday. We go to pick up a day later and they…read moresay it won't be filled till 2 more days but they had it in inventory. We had been without for 3 days and needed this badly. The Indian tech was rude and stood her ground we had to wait 2 more days. We called the doctor to talk to them to advise them to fill it now. She sent us to the drop off window. This lady refused to help us. We had the doctor call them again to get it filled today. They still refused to fill it. The employees were standing around talking so they weren't busy. We asked several times if it had been called in and they said no yet the doctor confirmed he called it back in to the pharmacist and the pharmacist said they would fill it now. All 3 techs were rude and not wanting to talk to us about the prescription. We will transfer all our prescriptions elsewhere.

I was on hold for 45 minutes today 2/7/25 at 3:30pm to 4:15pm. this is totally unacceptable for a…read morepharmacy for the size of Anna. There should be multiple people in the pharmacy to handle a phone call about if a new perception was filled. Also, every month I have prescriptions and they say they don't have refills which indeed they do. For a new pharmacy in town they have horrible customer service!

This is a newer Walgreens and very, very clean! The store looks amazing and has a wide selection…read more The staff are always friendly and helpful. I have not used the pharmacy here, so I have no comments on that part. The photo department is THE BEST by far for small, large, and poster prints. They have CVS beat by a long shot. I highly recommend this Walgreens for your photo needs. You won't be disappointed!

Lots of parking, clean, organized, stocked. They have everything you need here. Love the prepped…read morefood section, especially the sushi options. Til next time!

At first I didn't understand what all the hype was about as it relates to this supermarket since…read morethey do not have one in Cali however hands down this is the best market that I have been to. They have everything you could be looking for ranging from fresh produce, pre-packaged (real) meals that you can quickly warm up, a fresh seafood section, a meat butcher counter, a sushi area they make fresh sushi on the spot, and a bar-b-que restaurant that I want to try. They also have a vast array of flowers to choose from but also a counter that you can ask them to make an arrangement for you. The customer service is stellar I asked an associate what the hype was about and why she liked working there she said that she had a passion for what the HEB mission stood for.

The review that Laurie G gave is 100% accurate. Jim was wonderful, and I loved supporting McKinney…read morePharmacy. The new owner is horrid, the service is terrible, the employees are rude. For my compounded meds I now order from a pharmacy across the state, with customer service that blows my mind. Bye, McKinney Pharmacy.

We have had excellent service from McKinney Pharmacy for several years. The staff is proficient,…read moreefficient and very customer service oriented! Thanks so much to everyone for your excellent service, always!