Pharmacy is good. Pharmacists are helpful. Like many places they are automating their customer…read morecheck-in process. Now one must enter personal data into a touch screen about yourself and the medications one is picking up. The CVS Pharmacy area is often extremely busy. They handle the majority of prescription customers in this super fast growing city of Anna, TX. One must have some patience, stay calm, have a little understanding (there are only two local pharmacies handling all of Anne, TX + surrounding small town areas. Sometimes mistakes are made. Check your prescription before you leave. All the mistakes get corrected or are explained calmly why they are not mistakes. Customers could stand to "shut up", stop interupting, and listen a bit more. If people can try to understand what is being explained to them, instead of immediately assuming that the Pharmacy wrong. Yelling is un acceptable. Times are changing and local pharmacies are not as friendly places as they used to be. If more people would have a bit more patience and calmness, the majority of pharmacists are perfectly capable of figuring out the complexities of insurance coverage and pricing for all types and shapes of prescriptions and medications. Yes, most CVS pharmacies generally don't answer their phones anymore. They are under staffed. They would appreciate if customers to leave clear, easy to understand phone messages with their birthdate, name, phone number and succinct message. I agree with most everyone about not liking the automated phone answering systems at businesses, but this is how things are now at almost all pharmacies accross the country. AI is here to stay. Personal service exists in fewer places. BUT, good service still exists in many places. The Anna CVS Pharmacy is working on it. Their service has greatly improved from last year (2025). On the other hand, many customers don't understand the new technology, systems, and methods. They want others to figure out what they are supposed to get, but at a lower price and be fast about it. These customers also seem angrier and more rude than ever before. After reading many of the other reviews already posted for the Anna CVS Pharmacy, I am sure I have seen and listened to some of the authors around town. Perhaps they could look in the mirror and notice the corner cutting, illegal parking place taking, trash dropping, rolling stop sign stopping, tailgating, mobile phone distracted, Anna citizen that they have become. Perhaps if more people came better prepared with the information they need to pick up their prescriptions and tried a little harder to be good customers, they would help all of us get better service. On the other had, there are a few of the CVS Pharmacy employees who could use a course in a live classroom (No VIDEOs) about good people skills along with some real time supervised practice using their newly learned skills. Out.

Just an utterly garbage location. The pharmacy has Crappy service, pharmacy takes FOREVER, and they…read morewon't even do the courtesy of answering the phone anymore. They hate the customers. I'd rather drive to a different city if I must use cvs than use this location. Anna family pharmacy like maybe 2 miles down the road is faster, better priced, and much better service.

We are new to this pharmacy (about three months now) and wish to commend the staff for excellent…read moreservice, start from finish. From the telephone conversations with customer service, to interactions with the compounding staff, we have been nothing but very impressed! We highly recommend this pharmacy!

The people that work there are very rude. I was told my prescription would be ready and when my…read morehusband went to pick it up they said it needed to be ordered which I did the day before. They have been screwing up this prescription for several months now. The person I spoke with hung up on me when I said I was very disappointed. I will be switching pharmacies now. Too many mistakes.

They had my insurance and now I have to go in person to start over crazy telling me a different…read moreinsurance that never had

Every time I go up there they never seem to have the prescription ready despite getting a message…read morethat it's ready.

Absolutely love this place. Friendly service, absolutely reasonable prescription fill time. usually…read moresignificantly faster than places like CVS and in my experience they have been cheaper as well.

They are caring, fast and keep their prices very reasonable! I moved ALL my prescriptions here and…read morenever looked back!

Good service. They answer their phone fast and are cordial…read more The other one on buddyhayes took 47 minutes to answer their phone.

This pharmacy and store is not new and has erased all their bad reviews. This is not a good place…read moreto shop. They are rude and overpriced.

I was just here to pick up my monthly medication and the owner actually remembered to mention my…read moreprevious review. No, it wasn't awkward lol. The owner knows my name and remembers me every time I come in. After the last review I went to a local chain and had bad experiences. Long wait times and botched prescriptions led me back to Apollo, who had by this time corrected itself and has better security. I've had zero issues with them over the last five months and not only are they kind, they remember you! Super service!

Friendly staff, convenient location, able to get prescription refills when the big name stores are…read moreout of stock. Would recommend

First of all, wanted to say that people only review when something bad happened. Not nearly as much…read moreas when they are pleased. I wanted to say that this is the most friendly, and cleanest Walmart I've ever stepped foot in. Of course they have protocols and rules but that's every company. I've never been more pleased with cashiers more than I have here. They are very nice and helpful and are even good at small talk. And if they don't have stuff in store, they even recommend other places. They are honest, polite, and straight forward. Idk what else you could be looking for

Doctor called in prescription for heart medicine yesterday. We go to pick up a day later and they…read moresay it won't be filled till 2 more days but they had it in inventory. We had been without for 3 days and needed this badly. The Indian tech was rude and stood her ground we had to wait 2 more days. We called the doctor to talk to them to advise them to fill it now. She sent us to the drop off window. This lady refused to help us. We had the doctor call them again to get it filled today. They still refused to fill it. The employees were standing around talking so they weren't busy. We asked several times if it had been called in and they said no yet the doctor confirmed he called it back in to the pharmacist and the pharmacist said they would fill it now. All 3 techs were rude and not wanting to talk to us about the prescription. We will transfer all our prescriptions elsewhere.

I was on hold for 45 minutes today 2/7/25 at 3:30pm to 4:15pm. this is totally unacceptable for a…read morepharmacy for the size of Anna. There should be multiple people in the pharmacy to handle a phone call about if a new perception was filled. Also, every month I have prescriptions and they say they don't have refills which indeed they do. For a new pharmacy in town they have horrible customer service!

This is a newer Walgreens and very, very clean! The store looks amazing and has a wide selection…read more The staff are always friendly and helpful. I have not used the pharmacy here, so I have no comments on that part. The photo department is THE BEST by far for small, large, and poster prints. They have CVS beat by a long shot. I highly recommend this Walgreens for your photo needs. You won't be disappointed!

The staff at this HEB location are always helpful and nice! The store is clean and neat and there's…read morenever an issue finding parking. I'm so glad this location opened up!

I want to start by saying I genuinely love HEB, it's our favorite grocery chain, so much so I will…read moredrive 45min to go to the McKinney HEB. Most locations deliver on that reputation. The Melissa location, unfortunately, is a real disappointment and doesn't reflect the standard HEB has set elsewhere. The store frequently feels like it's operating in a state of disarray. Shelves are often bare, items are regularly out of stock, and the overall organization leaves a lot to be desired. More frustrating, the product quality has been consistently questionable. We've picked up cheese that turned out to be molded and tortillas that were stale, almost as if they'd been reheated and restocked rather than rotated properly. Produce tends to be overripe or outright unusable. These aren't one-time flukes. It seems like it's a pattern. The staff experience is also a notable departure from what you expect at HEB. Employees frequently seem frustrated, and the warm, helpful vibe that defines most HEB locations is largely absent here. The online order pickers are a particular issue. Their large carts are routinely parked across aisles while employees chat, making navigation difficult. Politely asking them to move is not well received. I understand they have a job to do, and I respect that, but at every other HEB location I've visited, it simply isn't a problem. The cashiers are flat out grumpy. They will fling your items across the scanner and down to the bagger, and the customer frequently has to bag their own groceries. Which I don't mind normally but they could be a little nicer about it. We also attended the crawfish boil event on the first Sunday it launched, we got there about an hour in, and it was a mess!! They were already nearly out of supplies, staff had no answers about whether more food would be prepared, and one employee admitted live crawfish were sitting on a pallet somewhere but he had no idea what was happening with them. We ended up driving to the McKinney location instead, which was well worth the extra miles. I hope HEB management takes a closer look at this location. The potential is there, it just isn't being realized. Until things improve, we'll be making the drive to McKinney. 2 stars because I love HEB and everything they do for Texas but just not this location.

The review that Laurie G gave is 100% accurate. Jim was wonderful, and I loved supporting McKinney…read morePharmacy. The new owner is horrid, the service is terrible, the employees are rude. For my compounded meds I now order from a pharmacy across the state, with customer service that blows my mind. Bye, McKinney Pharmacy.

We have had excellent service from McKinney Pharmacy for several years. The staff is proficient,…read moreefficient and very customer service oriented! Thanks so much to everyone for your excellent service, always!