Ive been going to this Walgreens for years! They take an hour minimum to get a prescription! Dont…read morewaste your time. Go to another location!

The stars are all for Jack the pharmacist. Jack is truly amazing--there's no other way to put it…read more He consistently goes above and beyond, always with a big smile and an incredible amount of patience and care. Today, when other team members were ready to say the prescription couldn't be fixed, Jack stepped in. He contacted the doctor, ensured everything was in order, and made sure we got exactly what we needed. If there were an award for the best pharmacist, Jack would undoubtedly deserve it!

I have always found Walgreens a pleasant experience. Although I don't like the pricing strategy…read morethey developed to compete with CVS. In addition I believe their prices in general are getting outta wack. However,today an allergen hit me outta nowhere so I whipped in for my go to eradicator, Alevert. Non drowsy and works every time. So,I guess I shouldn't complain about the $30 a box cost!!! Plus,the young man at the check out was the perfect employee. Engaging, professional, helpful.

I'd like to give 5 stars for the store lead and for the regular Walgreens employees. The lead is…read moreamazing, and he actually cares about the customer experience. Around 4:00 today, I requested a refill for my elderly, Spanish speaking mother. She's traveling out of the country for thirty days, and the pharmacy manager mentioned that insurance stated it was too soon to refill. This is understandable, and she said she would start the process of a vacation override, and to come back, to this specific location, prior to 7:00 when they close. At 6:45 I approached the drive up window and spoke with Danielle. Danielle was quick to alert me of the same, that the insurance wouldn't allow a refill without a vacation override. I explained that I understand, and attempted to explain my previous interaction with the pharmacy manager. Danielle was dismissive and argumentative, and without actually listening to what I had to say, kept stating that there was nothing she could do. She stated we had to start over again with the insurance company. Understandably we were frustrated. She said I needed to get out of the drive through line and come inside. She said she had other customers to help. What am I? I asked if she could give me the phone number for the insurance company. She said no, and stated that it's on the insurance card. I stated I did not have the card with me, and again asked for the number. She said she couldn't give it to me because she was "busy" and again told me to come inside if I wanted to be helped. Begrudgingly, and even more frustrated, I parked, went in, and attempted to address the situation. She handed me a paper with the insurance company's phone number, and was beyond rude about it. Before I had the opportunity to even explain the situation, her manager, the pharmacist proceeds to intervene, and was yelling and condescending. His name was Jerry, and he would not allow me to speak. He kept talking over me, yelling, to the point where, I admit I lost my patience and I told him to "shut up". I apologize for my reaction, but I was beyond frustrated. He kept saying that this is his store, and that I can't speak to him that way. Well, I wouldn't have spoken to him that way had his team been helpful, or if he had actually approached the situation in a manner that was helpful. He started out argumentative, and only continued to escalate the situation. Ultimately he called for the store manager/lead. Thank God he did, because he was the only one who took the time to listen, and address the actual concerns. As the lead attempted to work toward a resolution, the pharmacist, Jerry, continue to spew unhelpful, unfriendly comments. In fact he went as far as saying that even if we for the "vacation override" that he determines whether or not he will dispense the medicine. It made me feel like no matter what attempts I make with the insurance company, or with his colleagues, that is intentions were to cause problems and be anything but helpful. In fact, while talking with the store lead, another customer made a comment to him that she witnessed the tech (Danielle) having an argument with someone in the drive through (which was me), and felt that she should have been kinder and more understanding and professional. Needless to say, we are back at square one. Typically Walgreens has served as the liaison between myself and the insurance company, helping to navigate the red tape, and ultimately assist in getting my mother's medication filled. This didn't happen. In fact, it couldn't have been handled in a worse way. We understand the delays insurance can cause, but what we don't understand is the unnecessary aggression, nor the demeaning way in which any of the pharmacy staff handled the situation. Danielle and Jerry needed to be reminded of who they are there to serve... their customers. I am going to spread my experience far and wide so that other customers don't have to deal with the same nonsense.

Torn between 3 and 4 stars... Be prepared to have to call to fix issues. Last month I opted in for…read moredelivery but I got a text saying it was ready for pickup. When I called to find out where my RX was they said they didn't have it marked for delivery. I gave my address over the phone and paid for it so obviously I wanted delivery so I finally got it a couple of days later after I had already run out. I live in Dallas and it is a huge hassle to drive to Allen for me so delivery absolutely makes the most sense. This month I ordered early just in case. They asked me if I wanted a 3 month supply to get a discount so I was charged for that but only received the exact amount my dr prescribed for 1 month which allows me to adjust my dosage as needed. They tried to say it was because of the way the doctor wrote it but it doesn't make sense when my previous RX was for a higher dose. If there was a discrepancy then they should have called the doctor to confirm. Luckily they refunded me the difference without much fuss but I was looking forward to a discount on a 3m supply. This time I'll assume it was just another mistake made by the younger male pharmacist and not trying to over charge me. I'm sure I'll keep getting this one RX from here but be mindful and check what they give you. Hopefully next month we can get it right!

I was referred to Allen Family Drug for a custom made prescription. They offer a drive through…read morewindow, but by choice I decided to go in. I'm glad I did. Allen Family Drug is not your ordinary pharmacy. Yes, they can fill traditional prescriptions but they also specialize in custom or compounded prescriptions. I especially love that they are local and family owned. A pharmacist and nutritionist spent an hour with me discussing specialist, treatments and a variety of options that I didn't know was available to me until today. Thank you Allen Family Drug.

This location has better service than most CVS. This one is…read moreinside Target (maybe higher expectations?) But it has significantly reduced hours so do not use if you need emergency call in. You can also obtain vaccines here as well.

I picked up a prescription in the pharmacy. The pharmacy tech had no gloves on and she was putting…read moremedicine in a pill bottle. I stood and watched because I could not believe what I was seeing. She dropped some pills on the counter and picked those up with her bare hands. I reported it to a store clerk. I went to check out and I waited for two minutes at the register and literally had to go find someone. If you own this store and want to know why you are losing money, please pay attention

Texas Star Pharmacy off of West Parker Rd is very nice. They have great service at really good…read moreprices. I'm very impressed with everyone who I've been in contact with and I recommend them. They have changed their name, but not their service! Thank you I'll be back. Kathy Knight

This is an amazing pharmacy. The compounded products they make are superior. The entire staff are…read moreamazing so courteous and kind, knowledgeable and professional. They seem to be in the process of changing their name. I needed a compounded prescription and was new to them amazingly they had it to me the next day! They mailed it so convenient as I live 2 hours away. When I was talking to them all I said was as soon as they could would be great. I was SHOCKED when it arrive the very next day. This pharmacy is awesome!

The pharmacy techs and the pharmacist, Andy are extremely unprofessional and wildly complacent. I…read morecame here to get some antibiotics for my 6-month-old and I went through the drive-thru and the pharmacy tech improperly resuspended the med and it left a clump that was not dissolvable. We called and reported it and came back (walked in) to get if fixed. A different pharmacy tech tried to tell me that the suspension was fine and we just had to mix it harder (lady we were violently shaking that dang bottle for ~10 minutes straight to no avail). The bottle was opaque so I brought a flashlight that could reveal the clump, and she looked at me like I was foreign (no lady, I'm not trying to give my 6 month old the improper dosage of meds). The pharmacists proceeds to say, "just give him a new bottle" and she comes and gives it to me and says, "make sure you're satisfied with it". I replied "isn't your job to ensure that EVERY customer gets the proper medicine? It shouldn't be my choice or satisfaction". It was insane that I had to remind them that it was their job to ensure all medicine was properly prepared BEFORE giving it to the customer/patient as they are the trusted professionals with YEARS of experience. The group then proceeded to tell me they are doing their job and making sure the customer happy and it dawned on me that other meds they have prepared could be improperly mixed or similar looking pills could be mixed up with how complacent the attitudes were. Awful attitudes...awful work ethic...the writing on the wall is these disgruntled people will run this location to the ground. If you have a choice, I would HIGHLY recommend you go to another pharmacy. If you go here, I urge you to double check (google) what meds you're getting and they look right.

I had the best experience at Walgreens this weekend! Dani went above and beyond helping me pick out…read morethe perfect items for a baby shower gift--she truly made it fun and stress-free. The front desk staff was so friendly and quick, and Sue, the store manager, was incredibly helpful even on a busy Saturday morning. The store was clean, welcoming, and just an overall great place to shop. I love this location--thank you all for such amazing customer service!

Worst pharmacy ever!! My insurance was charged and never received prescriptions or any servicesread more

It's important to support local businesses during this COVID19 crisis and spread the word about…read morethose that are going the extra mile. 03/19/2020 I'm letting my YELP family know this CVS is open as well as their drive through pharmacy. Our recent prescription was for antibiotics for strep throat. It took CVS over 5 hours to fill it but we are living in the middle of a pandemic right now. Im grateful that their drive through pharmacy is open and they were able to fill my prescription at all. Thank you CVS I appreciate your generous service!

Exceptional Store -- A True Standout Market Street at…read moreWatters Creek is a stellar grocery store and easily one of the best in the area. The store is consistently clean, well organized, and thoughtfully laid out, making even larger shopping trips feel easy and efficient. What truly sets this location apart is the service. Staff members are attentive, friendly, and genuinely helpful without being intrusive. From the butcher and seafood counters to the bakery and prepared foods, there's a noticeable level of care and professionalism throughout the store. It feels well run and well staffed. Product quality is excellent across departments--fresh produce, a strong meat and seafood selection, great prepared foods, and a solid wine and specialty grocery assortment. Everything feels curated rather than generic. This Market Street goes beyond being just a grocery store--it's a consistently high-quality shopping experience. Absolutely a go-to and well deserving of five stars.

Catering department is top par!! Market street catered our baby shower even and everything was…read moredelicious and tasted fresh. The catering team made our cakes and cupcakes that were loved and devoured by our guests. We were stress free with no worries about running out of food and the presentation platters were pretty. She had everything ready for pick up and we were able to feed 50 hungry guests with plenty of leftovers. Everyone loved the food and team was terrific in answering my questions and assistance with food/drink selections. We plan on using them again for birthdays and more events! Thanks for taking the cooking and menu selection stress free. Thanks for making our party a hit! We can't wait to try your Mexican foods for our next cinco de mayo party!!

I hate this place but I have to use it for my fills per my plan. The employees act like they hate…read moretheir customers as well as their jobs. The customers suffer as a result. Literally suffer. Because we end up without vital medicines due to their poor work and lack of care. Additionally they refuse to take action when they are out of stock which lately is every month. We end up going days without medication not realizing they do not have it, because they simply refuse to notify customers so we can take alternative action. They also tell untruths which is unprofessional and unethical. This location should be under corporate review for incompetence and poor management.

Change your hours on the website. Not open until 10. The man helping me also argued with me and…read morewasn't very polite. Go literally anywhere else.

We did a walk in for our flu & Covid vaccination. Process was very easy just scan the QR Code fill…read morein the details online & waited for our turn. Wait time was not bad hardly 5-10 mins . Daniel was very professional & it was very quick we were busy talking to him didn't even know when it got over.... Overall nice experience.

Easy scheduling of appointments,…read more very friendly staff ! 24 hours open ! The branch was neat clean and well stocked!