Great people. This is our go to supplier. They support what…read morethey sell, and know their products.

The people who work at this CVI are so so helpful. My husband recently had his hip replacement…read moresurgery. I needed bathing supplies, most importantly to give him a shower. The staff showed me several options. I had to be sure it would fit in the shower area. They were so helpful and we chose the perfect bench seat. It has worked out nicely. It's very light material, but rated for 300lbs, and comes apart easily. I'm able to manage it myself. We also purchased a bedside toilet. It ended up that my husband didn't need this, but returns are so easy. We never used it, and I kept the original receipt. The saleswoman helped me out to the car with my purchase in the rain. She had a huge umbrella. She was so supportive and very kind. I highly recommend this business.

I was able to rent a transport wheelchair for my 91-year-old Mother who visited for a few days. I…read morewas greeted warmly by a helpful salesperson, but I was disappointed, however, because when I had called ahead I was told I didn't need to reserve any equipment because they had plenty of everything. However, when I arrived the following week, they were all out of rollaters. My mom's visit would have been more enjoyable had she been able to walk with the assistance of a rollater while she was here.

Mobility City provides assisted living devices and mobility equipment and service. The staff is…read moreprofessional, joyfully friendly, and expert at fixing equipment. But what caught my attention is a most comfortable lift recliner. As the name suggests, it gives you a lift when you're getting up as Holly, an owner of this franchise, might say. It's equipped with push button controls positioning your body for pure relaxation. Consider it when you're watching a Cowboy game, shouting at the TV after a receiver bungled a pass. You might want to jump out of your seat for that -- without needing assistance. In any event, you don't need to suffer from a mobility problem to enjoy the relaxation. If you check out the Mobility City showroom, walk a minute to Rita's Italian Ice & Frozen Custards, which offers the tastiest ice I've enjoyed in years.

I requested assistance from them last February 2025 in April Mr. Ward came to sit down and explain…read moreeverything to me. They would process my info work on helping me get a power wheelchair. It's now October 29,2025 guess what still no wheelchair matter of fact i could not even get a call back after leaving 2 voice mails for Mr. Ward on his cell, plus leaving a message for him at the office in Farmerbranch over a month ago. I think i was ghosted because i told them i did not want a $6,000.00 wheelchair, i can not afford to pay 20% my disability- Medicare INS did not cover. I preferred to have something not so large because i could not afford to pay someone to cut a new frame and me buy a bigger front door, have it installed , then have to build a ramp and install guard rail. That would have been very costly to cover on what i get. I am very very disappointed the only person who would take my calls was the nice man who took care of the funding part. I haven't heard back from him either in over a month. Seeing how this is the only company who helps disabled/ people on Medicare in Texas your company should do better

NSM has helped me on several occasions. Most recently, NSM managed the process of getting me a new…read morepower wheelchair (using Medicare insurance). Wow, the number of hoops they had to jump through amazed me, but Rick Cooper handled the whole thing for me and made it happen. The whole time he kept me informed and kept the process moving. Reading other reviews, I think NSM gets blamed for delays made by Medicare (or whatever) but my experience is that they responded quickly when the ball was in their court. Delays happened while waiting for responses from others. I will keep coming back to NSM when I have wheelchair issues.

Excellent service. Trustworthy and Reliable. I rented a scooter and it was wonderful.read more

Dallas Mobility Scooter Rentals has great customer service- once I reserved a scooter I received…read moreemail and text confirming reservation and afterwards received text when the scooter was delivered and picked up. IMy husband was happy with the scooter; rental price was reasonable. If I come back to Dallas, I definitely will use them again.

The girl that helped me (can't recall her name) she was very knowledgeable. I asked for a product…read moreand she immediately took me to it without even trying to upsell me. Then we had a little chat about coffee and it was very refreshing. I hope I don't need anything (medical related) but if I do I will go back there and if someone ask me I will point them there.

Ordered and still haven't gotten it yet I ordered it on 9/26/25 and I still haven't received it yet…read moreyes I'm pissed

Perfect from start to finish. Needed to rent a hospital bed for what I thought would be 6 weeks,…read moreturned out to be 4 weeks and they refunded me for the last two weeks. Told me my delivery date and that Gabriel would call when 30 mins out. He arrived on time, set the bed up, made sure it worked, when I was done he picked it up on time and thanked me for my business. Hopefully I won't need this service again but if I do, I know who to call.

I have had semi-electric hospital beds in my home for decades. (Medicare doesn't provide fully…read moreelectric hospital beds.) The current bed's control began to fail, leaving the occupant in the same position for many hours. Medicare could not tell us if the bed was five years old or not; a DME (durable medical equipment) provider of Medicare beds would have to do that. We were in need of a specific feature on a bed made by Drive Medical. Years ago, such beds had a mechanical way to manually change the position of a home care hospital bed in case the power goes out. But no more! Most beds now have a 9-volt battery installed inside the motor housing or some equally inaccessible location, particularly for the occupant of the bed, and particularly if the room is dark because the power is out! What are these manufacturers thinking!? While the Drive battery is now in the bed's hand control, be aware that its sole purpose is to provide enough power just to let the bed down to the flat position! At least the occupant (if a spare battery is within reach) or care partner can change the battery easily. We change the battery every 6 months, with the time change, when we also change the smoke alarm batteries. We also keep a few spare 9-volts in the refrigerator; if there is a small refrigerator in the occupant's bedroom for medications, ice, food, or drinks, that's an ideal place for batteries. We have never experimented with them to see if the knees can be raised/lowered or the head raised once it is down with the power out. A to Z Medical Equipment and Supplies was, thankfully, the first and only company I called. They confirmed that they carried Drive Medical beds with the backup battery in the hand control. Getting replacement equipment from Medicare has become a process. Our home care physician had to visit in person to confirm that the bed was indeed faulty. A to Z Medical was able to determine when the bed had been delivered--4 years and 11 months ago! I panicked, but only for a moment. Given the circumstances, A to Z would deliver a new bed the next day and bill Medicare later. In fact, the bed and the doctor arrived at the same time. There was one problem which I might have foreseen and now you might, too, if you need a replacement bed. The single driver was shown the location of the broken bed and asked me if I had someone who could disassemble the bed: he was expecting a space where he could place the new bed, not this. I called one of our attendants, who was in the middle of getting new glasses. He dropped everything and came over. The driver, meanwhile, left, saying he would return. When he did, the attendant had easily removed the head and foot but was struggling to get the platform folded in thirds. He asked the driver if he knew how to fold it and he stepped right in. Then I realized the ridiculousness of his "not my job" mentality. The old Drive bed and the new one were identical so he could have pivoted and had the old bed disassembled in less than 5 minutes[ it is easier than getting the pieces assembled by yourself. My employee could have saved his time off and gasoline, and continued getting his glasses uninterrupted. I did call A to Z's Sales team and thanked them for their compassionate creativity before I suggested that they better coordinate the situation and the driver's instructions. You might ask them to verify the same if you are receiving any large equipment that might be difficult to get through hallways or doorways, or as in this case, it is replacing an existing piece of equipment that will need to be disassembled and removed. Which reminds me that this driver was not willing able to do anything with the old bed. Since it was inoperable, and we had someone who could take it out to the curb, we had our solution but you might want to ask your DME about their disassembly and disposal policies. Some other options include alerting a junk collector (We use Nextdoor.) donating reparable items to Goodwill stores that hire workers who clean and repair items for sale; not all do, or donating useable items to an appropriate local charity.

I just got out of the hospital with broken bones in my ankle. The wheel chair I was sent home with…read morefrom the hospital had one leg support that would not adjust. I call Admiral and my wife took the chair and leg support to Admiral. They fixed it in a couple minutes and were professional and hospitable. If I need further supplies we will go to Admiral

Outstanding customer service. Jimmy went over and above to make sure my dad had a wheelchair that…read morewould work for him. He brought more than one chair with him to ensure he would have one that fit my dad properly, and made sure he was able to use it properly.

Dougherty's has moved to Preston Valley shopping center. I'm driving out of my way to this…read morepharmacy. Their section of skincare is the best in town. First recommended by my doctor when I moved to Dallas over 10 years ago. Great service. Competitive prices. CHEERS!

A patron for over 60 years. Experiences are quickly becoming very poor. Out of stock, apathy in…read moresome assistants, Note the clientele is a lot of older people. All parking is taken up by the employees.

Perfect! Everything we asked for was done with no problems. The ordering process was easy and they…read morewere super helpful in helping us select the right transportation aides necessary for our seniors. Highly recommend!

Very friendly guy who is patient and understanding. Would recommend to anyone looking for a scooter…read moreor wheelchair for travel in savannah area.