Have done business with them several times over the years…read more Don't let it's small size fool you - the stock of merchandise of all types is impressive. The staff have always been very professional and courteous. Peg O

Great service I was helped by Kingsley and they also have excellent quality merchandise…read more I was happy with my purchase.

We found ourselves in a bind after a family member fell ill and needed to move in to our home. A…read morestair lift became an absolute necessity and time was a major factor. From my first phone call to the office to the final adjustments of the stair lift, 101 Mobility and the entire team worked diligently to meet my demands although they certainly didn't have to. They have been friendly, patient, and willing to satisfy our needs in a rather difficult and stressful time. If you find yourself looking for a chair lift or other mobility need, I recommend you call and discuss it with Christina or Leslie as they are both fantastic to deal with. Mel, the technician who installed the lift, was also great. Informative, quick, clean, and thorough. Thank you 101 Mobility!

Start to finish this company is amazing! I needed a quick install for my handicapped mother that…read morewas moving back into my home Jennifer and her crew handled it flawlessly I highly recommend this company . ..everyone was so helpful...from the first phone call I made to the end of the project. it was fantastic!

I was able to rent a transport wheelchair for my 91-year-old Mother who visited for a few days. I…read morewas greeted warmly by a helpful salesperson, but I was disappointed, however, because when I had called ahead I was told I didn't need to reserve any equipment because they had plenty of everything. However, when I arrived the following week, they were all out of rollaters. My mom's visit would have been more enjoyable had she been able to walk with the assistance of a rollater while she was here.

Mobility City provides assisted living devices and mobility equipment and service. The staff is…read moreprofessional, joyfully friendly, and expert at fixing equipment. But what caught my attention is a most comfortable lift recliner. As the name suggests, it gives you a lift when you're getting up as Holly, an owner of this franchise, might say. It's equipped with push button controls positioning your body for pure relaxation. Consider it when you're watching a Cowboy game, shouting at the TV after a receiver bungled a pass. You might want to jump out of your seat for that -- without needing assistance. In any event, you don't need to suffer from a mobility problem to enjoy the relaxation. If you check out the Mobility City showroom, walk a minute to Rita's Italian Ice & Frozen Custards, which offers the tastiest ice I've enjoyed in years.

Refused entrance, rude, condescending. If you don't want random customers showing up unannounced…read morewith the expectation of spending money in your shop then change your posted hours to "by appt only" your store is not open to the public. Your obviously some kind of elitist snob that treats some people with the best possible service while turning away and shaming others.

Love this place. Guy is knowledgeable and super helpful . Only scooter place we go. 9 years nowread more

Perfect from start to finish. Needed to rent a hospital bed for what I thought would be 6 weeks,…read moreturned out to be 4 weeks and they refunded me for the last two weeks. Told me my delivery date and that Gabriel would call when 30 mins out. He arrived on time, set the bed up, made sure it worked, when I was done he picked it up on time and thanked me for my business. Hopefully I won't need this service again but if I do, I know who to call.

I have had semi-electric hospital beds in my home for decades. (Medicare doesn't provide fully…read moreelectric hospital beds.) The current bed's control began to fail, leaving the occupant in the same position for many hours. Medicare could not tell us if the bed was five years old or not; a DME (durable medical equipment) provider of Medicare beds would have to do that. We were in need of a specific feature on a bed made by Drive Medical. Years ago, such beds had a mechanical way to manually change the position of a home care hospital bed in case the power goes out. But no more! Most beds now have a 9-volt battery installed inside the motor housing or some equally inaccessible location, particularly for the occupant of the bed, and particularly if the room is dark because the power is out! What are these manufacturers thinking!? While the Drive battery is now in the bed's hand control, be aware that its sole purpose is to provide enough power just to let the bed down to the flat position! At least the occupant (if a spare battery is within reach) or care partner can change the battery easily. We change the battery every 6 months, with the time change, when we also change the smoke alarm batteries. We also keep a few spare 9-volts in the refrigerator; if there is a small refrigerator in the occupant's bedroom for medications, ice, food, or drinks, that's an ideal place for batteries. We have never experimented with them to see if the knees can be raised/lowered or the head raised once it is down with the power out. A to Z Medical Equipment and Supplies was, thankfully, the first and only company I called. They confirmed that they carried Drive Medical beds with the backup battery in the hand control. Getting replacement equipment from Medicare has become a process. Our home care physician had to visit in person to confirm that the bed was indeed faulty. A to Z Medical was able to determine when the bed had been delivered--4 years and 11 months ago! I panicked, but only for a moment. Given the circumstances, A to Z would deliver a new bed the next day and bill Medicare later. In fact, the bed and the doctor arrived at the same time. There was one problem which I might have foreseen and now you might, too, if you need a replacement bed. The single driver was shown the location of the broken bed and asked me if I had someone who could disassemble the bed: he was expecting a space where he could place the new bed, not this. I called one of our attendants, who was in the middle of getting new glasses. He dropped everything and came over. The driver, meanwhile, left, saying he would return. When he did, the attendant had easily removed the head and foot but was struggling to get the platform folded in thirds. He asked the driver if he knew how to fold it and he stepped right in. Then I realized the ridiculousness of his "not my job" mentality. The old Drive bed and the new one were identical so he could have pivoted and had the old bed disassembled in less than 5 minutes[ it is easier than getting the pieces assembled by yourself. My employee could have saved his time off and gasoline, and continued getting his glasses uninterrupted. I did call A to Z's Sales team and thanked them for their compassionate creativity before I suggested that they better coordinate the situation and the driver's instructions. You might ask them to verify the same if you are receiving any large equipment that might be difficult to get through hallways or doorways, or as in this case, it is replacing an existing piece of equipment that will need to be disassembled and removed. Which reminds me that this driver was not willing able to do anything with the old bed. Since it was inoperable, and we had someone who could take it out to the curb, we had our solution but you might want to ask your DME about their disassembly and disposal policies. Some other options include alerting a junk collector (We use Nextdoor.) donating reparable items to Goodwill stores that hire workers who clean and repair items for sale; not all do, or donating useable items to an appropriate local charity.

I have had a great experience here at Medical Xpress. I have been a customer twice so far. I have…read morebeen there to get ready for surgery and then for my Cpap fitting for my sleep apnea. I have been blessed with really mindful and personable service. I really like going through all the gadgets in the store. I find so many great tools for making my life easier. Literally from eating utensils to going potty. There is a kindness that resonates from the initial greeting to the farewell after checkout. Jacob was the clinician that gave me my Cpap teaching. He is not a store employee, but he has his little room inside the main store. The thing that is cool is that the store staff has good relationship with Cpap staff and can say with certainty that they are great with customers . I really like that there are also some great sales. I picked up a lot of tool to help me be safer, independent, increase my functioning, and reduce my pain.

I was in the store some time last week and this has been probably my 3rd time in. Every time I come…read morethe staff is just so wonderful! I can not thank you enough for explaining the insurance process with me to help me get the most affordable option. This is so great because you all know I'm on a fixed income and count my pennies! Laurie I can't thank you enough. And Hope, your new girl, she has been such a an angel! I would have never known about that other mask option for my CPAP, if it wasn't for her! Well I might have known, just not as soon! Haha! Nancy has always been my gal too, thank you for everything you do! Thank you ladies so much for everything! God bless you! See you soon, I'm sure! Best- Mrs. E.C.

We rented a Lift Chair from Hieline. After hip surgery my husband was unable to sit and stand from…read moreour sofa. The recliner gave him the mobility to stand up without assistance. The recliner looked new, was clean and in very good working condition. Delivery and pickup of the chair was outstanding. If we ever need equipment to buy or rent in the future Hieline will be our choice of companies to buy from. Patricia N.

We bought a wheel chair and we were completely satisfied. They explained everything and really…read moretried to find one that would work fo us. Very patient. Defintely where to go when buying a wheelchair. Jim R.

I was so impressed with delivery and pick up speed and customer service throughout the whole rental…read moreprocess. Even when I had a minor issue they fixed it immediately even though it meant a long drive to replace a part. Thank you for making a difficult time in my life so much easier!

From the owner: Same-day hospital bed delivery, oxygen concentrator delivery, wheelchair and scooter delivery,…read morepatient lift installation, and hotel medical equipment setup across North Texas. We specialize in urgent home recovery setups installed before the patient arrives home. Hospital beds, oxygen, pressure relief mattresses, mobility equipment, and lift systems delivered and professionally installed in hours — not days. Available 24/7 throughout Dallas-Fort Worth for emergency discharges, hotel recovery stays, post-surgical care, and same-day medical equipment needs.

Needing to purchase a mobility van was the thing I dreaded the most. Then I met Kelly Woodward and…read moreKevin. I have never had such a marvelous experience especially in a difficult situation. They are the most caring and patient people and they hear everything you are saying...all of your concerns...all of your fears...all of your needs. And the service doesn't stop after you have made your purchase. These guys are "keepers" and I highly recommend them to anyone.

From the owner: From its humble beginnings, United Access has evolved into what it is today, an industry-leading…read moreprovider of wheelchair accessible vehicles, driving systems, mobility seats, handicap lifts, and other vehicle modifications. United Access has been in the wheelchair van industry for over 30 years. Accessible vans are our specialty. We are dedicated to providing the best service for all of your accessible transportation needs from our Plano, Texas location.

Normally I do not speak in such glowing terms about a company, but this one is truly different. If…read moreyou are a caregiver or are in need of Medical Supplies delivered to your door, these are the people to call. Their knowledgeable telephone support team that will coordinate all communication between your doctor and your insurance company so that you never see a claim form, just an express delivery at your doorstep. Staff is very knowledgeable with respect to obscure critical care supplies such as Ostomy, Urology, and liquid nutrition. It looks like they have a fancy new website these days also. Complementary registered dietician services are a major plus.