Mr BioMed Tech Services is a fast, reliable, and highly professional biomedical service provider in…read moreGarland and throughout Texas. We experienced an issue with our C-Arm system and contacted their team for assistance. They responded promptly, quickly diagnosed the problem, and provided excellent support throughout the process. Their expertise, responsiveness, and commitment to customer service were outstanding. I highly recommend Mr BioMed Tech Services for anyone needing dependable medical equipment repair and maintenance services.

Have done business with them several times over the years…read more Don't let it's small size fool you - the stock of merchandise of all types is impressive. The staff have always been very professional and courteous. Peg O

Kingsley was very helpful in getting my mother-in-law the right walker with seat. He was very…read morepatient in showing us all the various walkers, their features and adjusting each walker to her height. He also answered my questions and made recommendations regarding CPAP supplies for my needs! I would recommend Kingsley and Affordable Medical Supply to anyone who has medical needs!

Perfect from start to finish. Needed to rent a hospital bed for what I thought would be 6 weeks,…read moreturned out to be 4 weeks and they refunded me for the last two weeks. Told me my delivery date and that Gabriel would call when 30 mins out. He arrived on time, set the bed up, made sure it worked, when I was done he picked it up on time and thanked me for my business. Hopefully I won't need this service again but if I do, I know who to call.

I have had semi-electric hospital beds in my home for decades. (Medicare doesn't provide fully…read moreelectric hospital beds.) The current bed's control began to fail, leaving the occupant in the same position for many hours. Medicare could not tell us if the bed was five years old or not; a DME (durable medical equipment) provider of Medicare beds would have to do that. We were in need of a specific feature on a bed made by Drive Medical. Years ago, such beds had a mechanical way to manually change the position of a home care hospital bed in case the power goes out. But no more! Most beds now have a 9-volt battery installed inside the motor housing or some equally inaccessible location, particularly for the occupant of the bed, and particularly if the room is dark because the power is out! What are these manufacturers thinking!? While the Drive battery is now in the bed's hand control, be aware that its sole purpose is to provide enough power just to let the bed down to the flat position! At least the occupant (if a spare battery is within reach) or care partner can change the battery easily. We change the battery every 6 months, with the time change, when we also change the smoke alarm batteries. We also keep a few spare 9-volts in the refrigerator; if there is a small refrigerator in the occupant's bedroom for medications, ice, food, or drinks, that's an ideal place for batteries. We have never experimented with them to see if the knees can be raised/lowered or the head raised once it is down with the power out. A to Z Medical Equipment and Supplies was, thankfully, the first and only company I called. They confirmed that they carried Drive Medical beds with the backup battery in the hand control. Getting replacement equipment from Medicare has become a process. Our home care physician had to visit in person to confirm that the bed was indeed faulty. A to Z Medical was able to determine when the bed had been delivered--4 years and 11 months ago! I panicked, but only for a moment. Given the circumstances, A to Z would deliver a new bed the next day and bill Medicare later. In fact, the bed and the doctor arrived at the same time. There was one problem which I might have foreseen and now you might, too, if you need a replacement bed. The single driver was shown the location of the broken bed and asked me if I had someone who could disassemble the bed: he was expecting a space where he could place the new bed, not this. I called one of our attendants, who was in the middle of getting new glasses. He dropped everything and came over. The driver, meanwhile, left, saying he would return. When he did, the attendant had easily removed the head and foot but was struggling to get the platform folded in thirds. He asked the driver if he knew how to fold it and he stepped right in. Then I realized the ridiculousness of his "not my job" mentality. The old Drive bed and the new one were identical so he could have pivoted and had the old bed disassembled in less than 5 minutes[ it is easier than getting the pieces assembled by yourself. My employee could have saved his time off and gasoline, and continued getting his glasses uninterrupted. I did call A to Z's Sales team and thanked them for their compassionate creativity before I suggested that they better coordinate the situation and the driver's instructions. You might ask them to verify the same if you are receiving any large equipment that might be difficult to get through hallways or doorways, or as in this case, it is replacing an existing piece of equipment that will need to be disassembled and removed. Which reminds me that this driver was not willing able to do anything with the old bed. Since it was inoperable, and we had someone who could take it out to the curb, we had our solution but you might want to ask your DME about their disassembly and disposal policies. Some other options include alerting a junk collector (We use Nextdoor.) donating reparable items to Goodwill stores that hire workers who clean and repair items for sale; not all do, or donating useable items to an appropriate local charity.

Medical equipment like wheel chairs, TENS units, respirators, home dialysis systems,monitoring…read moresystems, that are prescribed by a physician for a patient, through a rehab facility or doctor's office. Unfortunately this place doesn't return calls and customer service is lacking. I was told the equipment was covered by my insurance company, supposedly it had been OK'ed. This would have been a much bigger expense out-of-pocket if I had accepted the device I was offered. From time to time I have to remind myself to always double-check with insurance to make sure a provider is in-network.

I have received supplies from Zoom for approximately 2 years. Shipments were always regular and…read morethey filed with my insurance without fail. I have had no problems.

I stumbled upon this pharmacy when finishing up at my doctors appointment. They have the best…read moreservice in all of Plano, and they are super quick and efficient. I only waited two minutes and I was ready to go. The pharmacist Lynette is very informative and so nice as well as her two staff members. Will be returning for more great service!

This is a small pharmacy and has excellent customer service! They are also less expensive than the…read morechain pharmacies. You do have to work within their hours since they don't stay open 24-7. I love this pharmacy.

May God Bless everyone who works here . My daughter is on a special formula that is hard to find…read moreand every time I come here the workers are extremely helpful and kind . Super thankful to have learned about this place

I was referred to this place by a physical therapist who was working with my daughter while in the…read moreNICU.They carry a product called Gel Mix Thickener which my daughter needed for her feedings.My mother wanted to buy our first jar of this mix and she was able to pay over the phone and and I was able to go and pick it straight up.Great place I will definitely be back!

After a less than desirable experience with a competitor, I found this place. It was time for a new…read moreCPAP machine, and Mid Cities was great. The technician first asked if I was a current CPAP user, and after getting a read on my knowledge level (I'd call it pretty advanced), he very deftly adjusted his instructions for the new machine, focusing on the differences between it and my current machine. After the sale, they were very good with following up by phone for supplies and to make sure everything was going OK. This was definitely the best experience I've had with a durable medical equipment company, and I'd highly recommend them to anyone needing DME.

Bad experience. After placing orders for my standard CPAP supplies (mask, filters) in April and…read morewaiting almost a month I called to find out where we were. The person on the line found the order but reported that the person who took it never submitted it. Fine, let's try again. Again a few weeks go by and nothing shows up. I call back. This time they were out of some of the supplies. But they could send the little air filters. Yes, please, I said. And they promised to back order and ship the rest. Almost a month goes by and finally the little filters show up. I call and the other stuff is still on back order. I start using old supplies I've saved and forget about the order. I call in August. Still back ordered but coming soon! In September they finally send a letter. They have sold my account to another company called Verus. The stuff I've been waiting for since my first call? Not going out. I have to call this other company, now, to get it. I suspect that they knew all along that they couldn't fill my order but needed to keep as many names as possible for the transfew. That's dirty.

Dr. Nguyen and her staff are so professional and nice. Beautiful new office with most up to date…read moreequipment. Very personalized care. I had an emergency and they told me to come in right away without hesitation. I totally trust them with all of my eye care.

Very professional and takes great care to make sure of the best result possible. Really quite glad…read moreto have found this provider