Extremely courteous, and transparent. We had a transmission replaced and they did a great job and…read morefollowed up with us to see how things were going. I shopped around and they had a fair price but they also stand behind their work.

Our 1st day of family vacation traveling from SC to DC began with our suburban transmission giving…read moreup on us...on a Sunday no less. We happen to have a friend in the area and suggested Dixon's. We rented a car, had the suburban towed, and continued on our trip. I called Dixon's the next day and was treated so well. They were quick to diagnose and even arranged to have the work done by the time we came back thru town at the end of our trip. These guys took the stress of leaving our car behind and not knowing what would happen and allowed us to enjoy our vacation. We will be forever indebted to Dixon's and the kindness they showed.

Replaced transmission went to pick up and it would not start. Why? I had a fairly new battery…read more After year and half, right after warranty ran out, transmission started changing hard. I took it back, cost me another $$$. After another year and three months more issues. Oh yes did I tell you after BOTH times of working on it my mechanic that does my oil change had to tightened bolts that were loose and about to fall off. On the third time I went elsewhere. I now have a warranty that is good anywhere in the US and 10000 miles. So yes I would say GO ELSEWHERE. I've heard of others having problem with them as well since I've been

Their customer service they tell you to hold on and never come back to you very very poor customer…read moreservice

I waited 2 weeks to see how it would go but I have to say I couldn't be more happy with the work…read morethey did for me. My 93 Caravan's transmission was a TOTAL mess. Unsalvageable. The guys at Moore's went above and beyond and COMPLETELY rebuilt it. The old one was completely wrecked, even the transmission cooler was unusable. They went out and found me another case and rebuilt it right. My van is doing great now. 12 month/12000 mile warranty. What's not to like? They did the work for the price they quoted and they did it in the time frame they gave me to start with. I just wish I could find someone as good to work on the rest of the car.

From the owner: Moore's Transmission is the one-stop shop for all of your transmission needs. With more than 25…read moreyears of combined experience, our trained technicians offer incredible services at affordable prices. Whether you need a minor maintenance repair or are stuck.

The nicest person!! Great work,honest and stands behind his work. I highly recommend this business.read more

From the owner: Specializing in: - Transmissions-Other…read more- Auto Repair & Service

Have trusted this business for the past few years and received excellent customer service and work…read moreevery time! Justin and his crew are very efficient and quick to respond with diagnosis and fixes. They always go the extra mile to make sure you are treated well and taken care of. Highly recommend their services! And a big thanks again for your previous work on my family's vehicles!!!

Recently had an oil leak. I was able to have it looked at & repaired quickly & efficiently. He also…read moreprovided regular updates. I can really appreciate his professionalism & he is very knowledgeable! I won't be going anywhere else for anything car related!

Bill Cook and Tri-City Transmission treat you right! Fair Price and great work! Bill Cook is a…read morereal gentleman and a gem of a person. He treats his customers like they are old friends. I've had two cars that needed new transmissions and they now run better than when they were purchased - both Ford Escapes with 100 + miles on them. It's never good news when you have to repair/replace a transmission but Bill and his business takes the sting out of it with the great work work they do. I highly recommend this business!!!

My car had a transmission problem and my mechanic RE I take it to Bill Cook's Tri City…read moreTransmissions. I was treated well and fairly by the manager and staff. My car was repaired in a timely manner which required additional time to source and install a replacement transmission. The price for performing the work I felt was fair considering the scope of the work required. My car has been restored to full functionality and is running better than ever.

On a road trip, in a strange place is not where you want to be when the dashboard starts lighting…read moreup! A local auto parts store found 3 transmission codes and recommended Butch's. What we thought was going to be $1000's in repair costs turned out to be much, much less as Butch found it was a wiring, and not a transmission issue. A quick fix and we were on our way. Made it home safe and sound on the other side of the country (AZ) without issue. Highly recommend this shop to anyone in the area! Can not say enough good things!

say this reluctantly but: very horrible service recently…read more I brought in my car in to get assessed for a broken handle, they took the door apart w/o even asking my permission to 'assess' it. and if I didn't go with them then its $240+ to reassemble said door. blunder #1. also they originally had quoted $260 and it jumped to $460 on top of which. congradz you already lost yourselves a loyal customer. the professional thing here to do in this situation is ASK the customer to proceed. this misquote is bc one of their mechanics doesn't know what the hell they're even doing. pricing quotes fluctuates at any given moment. thanks for curing me of ever having considered using you guys in the past. hard lessons learned. if you're reading this try Sturdivant's auto in Chapel Hill instead. they're professional + will try to actually save you time + $$. don't use these guys if you have anything slightly serious unless you've got lots of money to burn.

Saved me over $1,000 from quotes at other repair shops. Very efficient, helpful and friendly…read more Highly recommend!