Best Honda mechanic in Alamance County. Very nice and honest person. Friendly staff.read more

I took my 2018 Honda Civic to Richard for the AC not cooling he checked the compressor and…read morecondenser and found they both were bad, instead of just making the repairs and charging me hundreds if not thousands he found that both parts were still under warranty through Honda. Thank you for taking the time to help me get my AC repaired. I would 100% recommend Richard Bailey's Automotive.

From the owner: I have some of the best prices and best times in the Burlington nc area, I service Burlington,…read moregraham, mebane, haw river, chapel hill, whitsett, reidsville, climax, Julian, elon, and most of Greensboro area

The gentleman that helped me at Blacks Tire Service was amazing! The customer service and the…read moreability to remember me my name after my vehicle was serviced, showed that he cares about his customers! I will always return to this Blacks Tire Service when my vehicle needs to be serviced! The quality of work was top of the line! Thank you guys for doing an amazing job servicing my vehicle!

A retiree with no knowledge of local tire/automotive shops in Burlington, I turned to the internet…read morefor guidance. SO grateful I read reviews & selected Black's! As soon as I arrived & their staff realized I didn't require same-day service, they checked & discovered they could fix my problem for about half the price if I could wait a day. The graciously drove me home to my retirement community & by mid-day the next day, they called to say the repair was complete :-). They delivered it to my door (at no additional charge!) within 15 minutes. What phenomenal service: no taking advantage of an "old lady's" naïveté, staff was polite, thoughtful, knowledgeable, & went above & beyond to accommodate my need. Super reasonable charge! Will definitely use them again & recommend it to anyone else.

Been taking my cars to Gene's since 2014. They have kept my family on the road ever since. It's…read morecomforting to know that whenever I experience mechanical problems with any of my cars or truck, Gene's Automotive is always there and capable of handling it. Simply give them a call and drop it off and they'll handle the rest with no hassle. I've always been satisfied with their work and the price is fair and reasonable. I like doing business here most of all because it's no question that the team at Gene's is on my side when I'm broke down. The folks there understand the value and importance of reliable transportation for working folks who depend on it to survive. Gene's Automotive is a great place to have your car worked on.

OUTSTANDING SERVICE. Gene's team are top notch mechanics who know what it is like to work for a…read moreliving. They give great service at good prices. They take the time to explain what you need and the price for the repairs.

I had a Jasper engine installed by H & R. The cost of engine and labor was $7000.00. Had three…read moreyear warranty on engine. Shortly after warranty had expired, the engine began to leak around the engine block. Later had leak repaired at an additional cost of $1500.00 . Was supposed to get a $500.00 check from the Jasper engine company for my engine block. Asked H &R about the $500.00 before the engine installation was completed. H & R said it would reduce repair cost by $500.00. When I received my repair bill, there was no $500.00 taken off on the repair worksheet!!! When l asked H&R about the $500.00, they became combative, insisting they had done something with no proof. When I contacted Jasper engine, I learned whoever or company sent them the engine that's who received the $500.00 H&R basically performs substandard auto repair and takes your engine refund!!!

my car was running rough, I knew the high pressure fuel pump was going out so I decided to try…read morethese guys. They quoted me a $450.00 to change it out. I said no. Went to pick up the car..... ran like crap. Got under the hood and guess what, the sensor to the fuel pump was not connected. These guys are crooks don't trust them.

My vehicle was experiencing issues with fuel tank filling. Quality Auto Repair diagnosed the…read moreproblem and replaced the charcoal canister as well as a fuel valve. The mechanic actually showed me the defective part!! They also advised my fuel cap was broken which I replaced. My vehicle was repaired in a quick and efficient manner!! Their pricing was very reasonable!! Highly recommend this repair shop!!!!

Good work decent price, they replaced a fuel pump. I did not mention the unbolted muffler to them…read more,they bolted it back the way it should be. No charge. I've found a new mechanic.

i like to come here. been getting my regular service done here for years and rick always gets me…read morehooked up with the best exhaust and car stuff in the area. my breaking job only costed 500 when i was quoted 1000 from the dealer so i would say this is a great value. one day my car was making a crazy noise so i took it in and rick (i call him ricky because we are cool) got it fixed in under 15 minutes and only asked 100 dollars. thats good honest work. thank you tikcler and keep on tickling! got my moms wheel chair tires rotated.

Extremely happy with the service we had done. We took our car to a repair shop because our air…read moreconditioning stopped working. They determined the compresser had a blockage and recommended we take it to Tickle Automotive. Tickle took our car the morning we called and had it fixed by the next morning. So thankful such a great shop is in our area!

EDIT: Norris Automotive issued an apology on a review, after reading other reviews I do believe…read morethis to be a genuine mistake from them. I brought my car to Norris Automotive because it was local and my vehicle had to be towed. From the very beginning, this turned into one of the most frustrating and dishonest service experiences I have ever had. I was told my car was flooded, needed a tune up and a new battery. The estimate was already steep at $600, but since the car was already there, I agreed, thinking at least the work would be done properly. Then I get the call that car is ready, the total is now $705. Annoying, but I stayed hopeful that the extra cost meant quality work. I was wrong. I pick up my car, pay the bill, and the receipt says I was charged for new spark plugs and a new battery. That's it?? When I get home, I pop the hood and to my surprise, the same corroded battery is still sitting there. On top of that, my engine cover is now cracked, something that was not damaged when I dropped the car off. I call immediately. Ryan puts me on hold and comes back with, "If you come back tomorrow, we will put the battery in." No explanation. No apology. No accountability for charging me for work that clearly was not done. At that moment, all trust was gone. I would not trust this shop to put air in my tires. I told them I wanted my battery money refunded. Ryan says I have to bring my card back in. On the drive over, I notice I was also charged an environmental and supply fee, something I would understand if they had actually replaced and disposed of a battery, but they did not. When I walk in, Ryan tries to play it casual and asks for my card. I ask him directly, "So I am paying $500 for four spark plugs?" He looks me dead in the eye and says yes, $110 for the spark plugs and $290 for labor. Oh, you mean the same labor that was supposed to include installing the battery they never installed. Absolutely unbelievable. I also ask about the environmental fee, he only offers half back.. Wtf? This place charged me for work that was not done, damaged my vehicle, raised the price after the fact, and offered no reasoning other than it was "an honest mistake". So you admit you have no quality control? If you value your money, your car, and your peace of mind, do not go here. Receipts of initial battery charge and refund attached. Stay clear.

Great customer service!…read more Our church has been using this shop for years and has always been pleased with their service. Ryan always provides wonderful customer service and makes sure our vans are safe for travel. If you are in need of a mechanic, I highly recommend their shop.

Worst place ever! Total BS. I took my car in for wheel alignment after got new tires 6 months ago…read more The guy told me the shaking when I break is not because of wheel alignment, I need to change the routers and break pads on the front wheels. I then took the car in last week to do the work. Got the car back and the problem is STILL there..... and suddenly my car drives heavier, like a truck and is heavy on gas. It was not like this before. I took it back today .... and the guy says....oh, seems they changed the routers and break pads on the BACK wheels in stead of the FRONT WHEELS, as I was quoted for. And..... politely informed me that they didn't cause the fact that my car handles completely different since I left them last week. So.... I asked him, seeing that you DID NOT change the routers and break pads in the front, as they were supposed to and admits that they did it in the back in stead of the front wheels. I told them to undo what ever they did and give me my money back so I can take my car to a different place. To which is I was given a snide patronizing NO. And apparently because his poor ego cant handle a WOMAN disagreeing with him about her car, and my voice was on the same loudness as his, I was asked to leave. What a load of BS. I will never recommend this place to anyone! They have no honor! $600 and 5 hours of my life GONE and nothing to show for it except MORE issues!

The main guy who runs this place is amazing! He's Great with customers and communication! I love…read morecoming here as a woman the environment is great! This is where I come for my inspections! I recommend them for any of your car needs in the mebane area!

They go into great detail to diagnose the problem. Takes awhile, but the job gets done properly.read more

I took my truck here over the summer to have a coolant leak fixed. After getting it back it was…read morefine for a few weeks and then began struggling to start (which wasn't a problem before) ,and it was leaking coolant bad again. So I took it back for them a 2nd time to fix and they replaced the crank sensor and some wires. I got it back and it ran fine for a a week but was still struggling to start and he said " it might be a faulty crank sensor because we used an aftermarket one" so I kept driving it then one day it just didn't start at all. So I made the mistake of having it towed there and worked on for a 3rd time. When they received my truck it somehow started fine for them and only wouldn't start some of the time. They barely keep you updated on your vehicle, I kept my truck there for 2 months and they couldn't figure out the problem.. I picked it up the other day and won't ever go back. Mind you I took it in for a coolant leak. It left the shop with more issues than when I brought it. So I spent over $2000 and my truck is not fixed. My dads is an ex mechanic and said he's never heard of a vehicle being in the shop for 2 months.