Have been coming here for inspections for a while now. Today I took my wife's car in and this time…read morethey decided to charge me for window tint checks. I was assured by the cashier, stating with a straight face, that "only high end cars like Ferraris and Maseratis have factory window tint". Yes, at no point would a manufacturer as proletariat as Toyota roll a car out of their factory with window tint. I'm sure my wife's car, purchased from the Toyota dealership as is, only had factory tint by mistake. So, I can only assume that they get a kickback for up-charging customers or this guy is just a dotard. Anyway, unless you are independently wealthy and own a fancy car, you will probably pay for a tint fee. Going elsewhere for my other vehicles.

Pretty quick Inspection service. These guys are on the ball. Didn't have to wait long.read more

First time I came for an inspection, I had a low blood sugar episode while waiting. The kind…read moreemployee gave me a soda and I was much better. He made sure I was safe and looked after me like family. I will always patronize this business. Quick and painless and excellent customer service.i left a dolly behind in a rental and weeks later they had it saved and secured for me.

I want to say that I have been a customer since 2016 . Every time I go I am treated like a…read moreprincess ! The young men that work there always go above and beyond to help me . I am disabled the entire team went above and beyond. Please give these young men a raise and respect. 5 sta review

Real people giving solid service and advice. I bring all…read morefour of my cars here and have for nearly 10 years. Volvo, sienna, fiat and Corolla. We get great prices, superb attention. Yes, they are busy, make appointments.

============== Update Review ==================== The owner…read morecontacted me immediately to offer a leak check and an OBD diagnosis. While they provided a printout of the manufacturer's oil pressure specifications and OBD results, they confirmed they do not have the mechanical gauging equipment required to perform the actual pressure test and tell me the exact PSI. I am now seeking a formal diagnostic elsewhere to verify engine safety. =============== Original Review ================== Total lack of professional accountability. Although I explicitly requested full synthetic oil, the shop used a synthetic blend instead. Within 24 hours, my red oil pressure light began flickering. When I returned, the owner (the guy in the front desk) refused a standard mechanical pressure test to rule out engine damage and became hostile when I asked for a written record. The owner told me, "You can stand there and be mad if you want, I won't do anything unless you are willing to pay for a full diagnosis" and--most dangerously--claimed, "you can continue drive if you have that oil light on." That is catastrophic advice that would lead to total engine failure. They are happy to take your money but refuse to stand behind their work or verify basic safety. Proceed with extreme caution.

Francisco was my operator and boy is he on point! I didn't even have time to finish watching…read moreFamily Feud in the lobby, he was lightening fast. :) This is my 2nd time here, and won't be my last.

The name is very fitting "In & Out" in less than 10min. The staff was kind and friendly, I will be…read morea repeat customer. Thank Yall!

Nightmare on Elm street. I was there from 8 am till 1pm. Car…read morerunning badly. They replaced EGR valve, gave me a bill for $300+. Except for the part they replaced worked perfectly! No change in car condition. Very frustrating. They said it "might" be the catalytic converter. For another almost $300, they would change it...couldnt say if that would fix it though. Later I called a mechanic at another shop, and over the phone he said sounds like a bad coil pack. It was. A $40 part fixed it. Of course, add the $300+ I spent for a wasted morning, and superfluous part swapping at this auto repair shop I suggest you do not patronize!

My truck is still not fixed?? Its March 30, 2019. Going on 5 months. Something is up? Not sure what…read moreis going on with Joe? He claims to be a Christian? His word (telling the truth) is definitely not good! Almost 5 months to get a rear main seal leak fixed? Speaking with the Attorney Generals office next week. WFMY TV is investigating this matter as well.

Friendly and kind. Does get it done fast. Has a fantastic potted tomato in the office.read more

Brought my vehicle here for inspection and was shocked when the woman there named Floranda failed…read moremy car, because of the window tint. She tried telling me the window tint thats been on the car since I purchased it brand new off the lot in 2020 was illegal. I tried telling her there must be a mistake, since I have passed inspections every year at different locations. Her response was they illegally passed my car and I needed to remove the tint. Instead of wasting my time arguing with this lady I immediately drove down the road to Flow Honda and my vehicle passed literally an hour later. I have already filed a complaint with the state and will be disputing the charge to my card.

I brought my car in on the afternoon of April 30, 2013. The inspector was the epitome of great…read morecustomer service coming out to meet me, being welcoming, polite & cheery. And he was fast. But maybe I just arrived at a slow time. Inspections are not optional so it's nice to be pleasantly surprised with real customer service!

Great bunch of guys! They work on both my vehicles. They are honest and straightforward. Never…read moretry to upsell me and always answer my questions.

Went in to inquire about mechanical service and was saying what it had been doing and what I had…read moreRepaired.. BILL the owner said "that I was sleeping with to many of my mechanics.. " And also made a jacking off sign with his hands while he was talking trash about the people who had made some hypothesis about what the problem may be He was so uncustomer Service friendly and highly inappropriate and pretentious .. Who talks like this .. then said drop ot off all day and them he could tell me more .. but couldn't give no kind of idea what he would check with any clarity just wanted to talk inappropriately instead

They no longer sell gas... Just a used car lot now. Unfortunate - used to sell 93 octane…read moreEthanol-free!

They no longer sell gas at all. It is a used car lot. Which breaks my heart as I have gotten gas…read moreand had auto work fine there since i was a child

Extremely courteous, and transparent. We had a transmission replaced and they did a great job and…read morefollowed up with us to see how things were going. I shopped around and they had a fair price but they also stand behind their work.

Our 1st day of family vacation traveling from SC to DC began with our suburban transmission giving…read moreup on us...on a Sunday no less. We happen to have a friend in the area and suggested Dixon's. We rented a car, had the suburban towed, and continued on our trip. I called Dixon's the next day and was treated so well. They were quick to diagnose and even arranged to have the work done by the time we came back thru town at the end of our trip. These guys took the stress of leaving our car behind and not knowing what would happen and allowed us to enjoy our vacation. We will be forever indebted to Dixon's and the kindness they showed.