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Spring, TX

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Scogin-Aire Mechanical

4.8 (18 reviews)
Open • 8:00 am - 5:00 pm

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Review Highlights - Scogin-Aire Mechanical

“Customer service is always superb, and Michael is knowledgeable and will provide good technical advice.”

Mentioned in 4 reviews

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On August 1st, 2024, I hired a Fast Track Plumber, LLC, to replace two outdoor faucet bids. I chose…read morethis plumber because of its 5-star rating, reviews and the initial conversation. After we agreed on the type of replacement faucets (quarter-turn) and the cost; they installed black bibs (360-turn) instead of the agreed-upon faucets. The owner tried to convince me to accept subpar work by indicating that the black faucets were good and did not require anchoring. When, I touched the faucet/bib it freely moved. I have attached pictures showing the old blue faucets, the replaced black bids (not anchored), and the hopefully correctly replaced quarter- turn blue faucets. I informed the owner who was on-site this was unacceptable and caulk was not a stabilizer. The owner then went and purchased the faucets bibs initially requested which cost approximately $10 each and removed the makeshift black bibs. It only took about 5 minutes to change each faucet/ bib. I can't help but wonder whether my gender (female), unethical work practices or any unknown variables played a role in this situation. Why would this company not install what was requested and agreed upon? Why would anyone cause a loose, exposed, or unsecured water pipe that could lead to a costly disaster? While I typically don't leave negative reviews even when mishaps occur, this experience was unacceptable. Cost approximately $350.

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Scogin-Aire Mechanical - hvac - Updated October 2026

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