Dr. Scimeca was my ophthalmologist for a couple years ending late 2024 when he performed laser…read morecataracts procedure implanting a panoptix lens (cost, $4000). This option was unequivocally incorrect because of my severe astigmatism and corneal irregularities. Unfortunately, my sensory 'antennae' alerting me to his deceptive communication style, rushed visits, and lack of transparency occurred too late; and I went forward with this procedure receiving very little vision improvement. Additionally, his last recommendation (before I moved on) was to replace the lens of the other eye with a toric lens. I have since moved to a different practice where I am planning removal of the panoptix lens. Moreover, I've learned that there is no evidence of cataracts in the other eye (at least not enough to warrant removal and replacement) and corneal irregularity is also evident, further demonstrating Dr. Scimeca's utter failure to serve as my ophthalmologist.

I had a bill that was not correct and I called to find out why and get it resolved so they could…read moreget paid by the insurance company. The abusive way they verbally talked to me on the phone could be compared to Elder Abuse. They made a coding error and refused to listen to what my insurance company told me to tell them to do to reprocess it. The two staff members from billing were both the same way one was a manager and she obviously set the tone on how to treat customers.

I had a procedure at Dr. Scimeca's surgical center in Willingboro on 5/9/23 and was very pleased…read more My entire experience starting with initiating the appointment, my diagnostic appointment and procedure visit was timely, had minimal waiting times, professional and was surrounded by friendly and knowledgeable staff. I was very pleased with Dr. Scimeca's expertise and 100% happy with the outcome. I feel so blessed to have been referred to this office. Thanks you to Dr. Scimeca and the entire staff from the bottom of my heart!

I came for an eye exam and felt like Dr Wolfish really was annoyed and short with me. The light…read morewas bright (I get it) and my eye wanted to squint . She seemed rough with me. This isn't my first eye exam in my life. ( She studied this topic, she can see my eye condition , whatever that maybe. I am here to learn her findings. She talked to her staff member who is note taking. She abruptly asked "do you have questions ? " I then asked "how are my eyes? Am I ok? Any aging issues if so any recommendations? ") She shrugged and looked at me and didn't have much to say. She didn't give me a Diagnosis or results of the many tests. I didn't have a comfortable experience with her, unfortunately. Assistants Morgan and Jeff were so helpful, kind, professional. They do the jobs so well. Maybe the portal will alert me of a visit summary.

I drive a Scool Bus for the local School District. I had an issue with my eye and was scared it was…read moregoing to affect my vision. I called and told them what I do and why I was concerned. They made me wait 3 weeks. When I was finally seen by Dr Brodowski he recommended eye drops and for me to see a specialist within their practice in Southampton. I had to wait another 3 weeks to be seen. In the meantime, the eye drops I was prescribed were not going to last as long as the doctor had ordered. You would think it would be a simple fix right? Wrong. The office staff acted as though this situation had never happened before. Dr Brodowski ended up calling me and blaming me for this situation. I explained that I have children's lives in my hands and he did not care. He said they are the most popular eye care practice and they would not miss me. I explained to him that having vision insurance is a luxury and that he should learn his demographic. He laughed. I guess when you're making a doctor's salary you don't care about the little people. I went to the appointment to see the specialist and they informed me that I was no longer welcome as a patient. I again explained my job and the importance of my vision and they did not care in the least. I never received a phone call or letter stating that Dr Brodowski dropped me as a patient. I had to take off work, unpaid, to go the that appointment. The moral of the story is that as long as this practice is taking in money hand over fist they cannot be bothered with my eyesight or the safety of your children.

So many red flags but I ignored them because he was referred to me. Always follow your own mind…read more The only good thing about this office on broad street is the staff.

In this day and age, what doctor consistently makes you wait over an hour past your appointment…read moretime to see you? Also in this day and age, who has a staff so rude that they make you want to get up and leave? This is the place if that's the treatment you want!! Steer so clear Dr. Peet and his staff if you want inferior treatment, staff so rude they should be embarrassed. And a business operated so poorly they should close up shop !!

I have been a customer of this practice for 30 years going back to when I first moved to the area…read more Overall through that period, I was totally satisfied with the professionalism and friendliness. This was demonstrated by the sincere interest in delivering consistent care from all staff from receptionist through physicians. My most recent experience through cataract resolution however has shown that even though overall care remains good, there perhaps have been some slippages in services as the practice has evolved through name changes and as staffing and reorients itself. On the occasion of something as significant as cataract surgery, as opposed to routine care and check ups, you of course would want everything up to surgery, through surgery, and in after care to go perfectly. The expectation is sort of like what it was for the famous incident of the commercial airline pilot who had to emergency land his plane after a bird strIke in the Hudson River. He did so successfully with no one injured through rescue and recovery. All of his training - and that of every other staff member - was tested with results delivered exceptionally in every step. I similarly came through my cataract surgery and after care OK. But there were some moments of what I will call minor "turbulence" along the way that could have been avoided in my opinion as noted below. First, the choices to be made around lens replacement type are rather complicated. I would have hoped for more proactive advice versus passive advice from the physician on offering thoughts based on my lifestyle for the lens most suitable for me. I think if I had not done as much of my own research, it would have taken much longer to be comfortable with the surgery. There is a lot to understand. It should be explained as thoroughly as possible and at a pace sensitive to the ability of any patient to absorb all the information. Second, beyond type of lens implant, the decision on type of eye drops, all-in-one versus 3-drop regimen, needs to be carefully reviewed with patient. There is a huge difference in costs and eye care activity / follow up required from patient based on your choice here. I opted for what I understood to be the less costly though more involved 3-drop regimen. Due to an initial oversight by staff my prescriptions eventually included a "brand" eye drop that was $345 out-of-pocket on top of the other two which added up to about $100. Fortunately I declined this third of three eye drops at the pharmacy. I immediately called the office to clarify the correctness of the prescriptions, A 'generic' version of third eye drop was at significantly reduced cost of only $ out-of-pocket! Third, a lot of forms are presented in advance of surgery for sign off and submission at separate times and to different parties. A better check off list should be available to patients to get through that process. I am pretty savvy so was able to get through this but with some aggravation and fortitude. There must be an easier way to get patients through that process. Fourth, the communications between office scheduler and those at separate surgery center should be flawless. I arrived at the surgery center ready for work on my left eye and discovered their records had me set up for the right eye. Pretreatment you do with eye drops you that you must start days before the surgery is for the eye to be operated on. I had paperwork confirming the left eye was to be done. After the surgery center checked with the physician it was confirmed they were to proceed with the left eye and it was confirmed the lens for the left eye was ready. The center records were corrected and surgery proceeded on schedule. Fifth, and certainly minor, during next-day-after-surgery follow up visit on the second surgery for the right eye, there was a glitch in the set up of the exam room. I was being asked to recite the eye chart even though as I noted to staff member the chart was not turned on to project on the wall in the correct area. The staff member eventually noted the problem and corrected the projector positioning. Again this was minor, but one would think execution of perhaps something like an exam room "set up check list" between patient use would avoid such a mishap. In summary and closing let me emphasize that in spite of the 'mishaps' I experienced, I still consider the practice good overall. I just think some refocus on the little things may both help them move into the 'exceptional' category - my opinion - and at same time prevent them from slipping down into the average.

I went for eye exam which I received and asked for the prescription so I could order glasses. They…read moretold me I would need to pay $45.00 which I agreed to. Then I went online to order and you need a PD to fill the prescription (which is the bridge of your nose distance) I called office because that was not listed on my script. They said they didn't take that measurement and I would have to go to somewhere to get it taken. I said I told the assistant I was ordering glasses online and they should have takes all the measurements. They stated "Well we Didn't" So now I have to go somewhere else and pay again. I complained and the receptionist didn't care, say come back we will take it I got nothing from her. Bad Business.

The service is fast the Dr are great. I needed glasses for the first time. The folks at the optical…read morecounter were happy to help. They took their time and fitted me with the perfect glasses. It's great to have such great businesses in Burlington thanks to the staff at VUTT for a great experience.

Best prices Best quality…read more Best team What more can I ask for. I have a kid with glasses and they always take care of us

I went here because my community page spoke very highly of the service. I did not have the same…read moreexperience. When I arrived I was told to take a seat and wait my turn. I was fine with this. After seeing multiple people be called before me I went to see what was going on. I was told I never gave my name. I was never asked for my name. A different person was at the welcome desk and she said she couldn't explain why because she wasn't there when I came in. It's a small business so I asked her to go get the other person which she did not do at this point. There were more people waiting and I was not going to leave my name and be on the bottom of the list so I left and went to another provider. I don't know if this was a one time experience, but it was my experience and I won't be returning to this location to buy glasses.

Switch your eye care to Yardley! I have spent years going to our local eye doctor and nearly forgot…read morethat there are newer technologies that could be used in my eye care. 3 Things I : 1. Customer Service 2. Eye ball pictures 3. Easy to follow explanation I wish I knew the name of the person who did my eye imaging and eye pressure before Dr. Harris because she was a doll! Literally the sweetest human being, we chatted like we were long lost BFFs catching up. She was kind enough to tell me about each machine and what they did because I am a curious girl. I then met with Dr. Harris who was equally as nice and was thoughtful to explain a few things going on with my eyes. He then gave me contacts to try and even answered all my questions about different eye drops I had. I was in a rush so did not pick my glasses out this visit, but the front door ladies were also just sweet as can be and so helpful. I wish I had one bad thing to say about this place but sadly I do not. Ohhh, and if you don't need glasses I would simply go there to see all the random celebrity pictures in their waiting room wall. No idea why Shaquille O'neal comes all the way to Yardley for his eye care, but there he was!

If you're looking for a great eye doctor, Dr. Brown is right up there. His staff is great and they…read moreactually answer the phone when you call to make an appointment -- no automated system. They get you in promptly. The doctor is knowledgeable, thorough and actually funny. It was an overall pleasant experience.

From the owner: At Total Eye Care & Cosmetic Laser Centers our doctors and staff proudly stand by our promise to…read moreour patients, dedicated to a lifetime of healthy vision and the aesthetics of skin rejuvenation. As a multi-specialty practice, we have built an organization of health care for our patients that has allowed us to become an all-inclusive ocular health care provider and a proud member of our local communities.

If I could give this location a zero that would be too much grace. The front staff held personal…read moreconversations the entire time my daughter and I were being served. The Dr excluded he was very professional and personable. They discussed what they were having for dinner, plans for the weekend, I was very surprised because of their age.

Let me start with this - I am 60 years old. I have worked in an office environment since I was 14…read more Things have definitely changed regarding customer service over the phone/in-person. Most employees are on auto-pilot/robotic/mentally elsewhere (quiet quitting/inebriated). My experience at America's Best was: Reception was quick, manerable and professional; Doctor assistant was quick, robotic but professional; Doctor was personable, knowledgeable and witty. Sales: I cannot remember her name but she was awesome...chatty, friendly, direct and did not take advantage of her position as a salesperson - no pressure! So far, '3 Stars'....waiting for glasses - was told should take about 2 weeks. Received the 'free eye exam w/purchase of two eyeglasses' on 3/13/23. My total was $324.00. I have paid $400 for one pair elsewhere - my lenses can be expensive. So far so good We will see...