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    Schutte Stair Co

    3.0 (4 reviews)

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    Virgo Remodeling

    Virgo Remodeling

    (7 reviews)

    Over-the-Rhine

    A total kitchen remodel was a bigger project than I expected. Having a company like Virgo…read moreRemodeling was extremely helpful when it came to pulling all the pieces together. Cabinets, flooring, painting and countertops. Brian with Virgo did the cabinet piece, and provided crucial information regarding the flooring, countertops and painting. He helped with all the decisions that needed to be made, and coordinated with the other contractors to ensure that each part fell together seamlessly. I got 3 estimates for the total project, and ending up going with Brian to get the entire project complete. His estimate was in the middle as far as cost. From the 1st stage of demolition, to the last countertop being installed, Brian made sure that all the details were covered, and that the project moved along smoothly. He did quality cabinet work, and clearly took pride in all the work that was done. I could have gotten it all done for a little less money, but am confident that I paid a fair price. Many questions came up during the process, and Brian provided all the answers along the way. When issues came up, and they inevitably will, Brian took the time to get them resolved. I am very happy that I didn't go with the cheapest estimate, as I'm certain that I wouldn't have received the assistance that I got as the project progressed. I am very happy with Virgo Remodeling, and would recommend that you reach out to Brian to see if they can do a great kitchen remodel for you as well.

    An absolute horror story. Brian came recommended to us from a friend and seemed very honest and…read moreknowledgable from our initial meeting. My wife and I were looking for to have some minor renovation work, cabinet install done and when asked our budget we told him 6k. This was our first mistake...little did we know the job we were asking was never close to 6k worth of work. We were happy when Brian provided a quote for just over 5k and didn't look too closely at it since we trusted his expertise. Brian came by and collected a check for about 50% which was $2500. Brian ordered cabinets from home depot and told us he didn't realize he had to assemble them, it would be an extra $250. Sounds fine, honest mistake we thought. The first day he told us there was an outlet that needed to be moved higher, it would be an extra $350...ok again, things come up. He also removed a cabinet to make room for a dishwasher. The next day I came home after work and found the three cabinets along the wall had been installed...oddly enough though they were installed so high up that we couldn't reach into the base of the tallest one without a step stool. The adjacent cabinet which the microwave was supposed to hang from was so high that nearly the entire microwave would be above the fridge. The sideboard beside the dishwasher that was installed had holes filled with spackle. I called Brian the next day and his offer was to install new cabinets that we could reach for around $1700. I told him to put the project on pause while I thought things over. It was at that moment that I took a closer look at our invoice and noticed $1200 in material for cabinets...that had to be too high. I found the cabinets on Home Depot and added them in a cart which came to $400. Then I looked at the boxes of tile that were on the counter set to be installed...the box of 100 tiles was $16 and the box of trim had 36 pieces that according to the SKU number were 79 cents each. The material charge for those two boxes of tiles according to Brian...$250! There was a line item for custom tile I had found to match our other cabinet for $480 and that was the only price Brian didn't try to scam us on, but he did have the tile sent to his house and never gave it to us. In the meantime Brian sent an email threatening mediation if we didn't pay him an additional $2,000 on top of the $2,500 which included an invoice for work not performed and $1200 for installing the cabinets...which at that point would need to be uninstalled. The next morning I called Brian and said we'd be happy to settle up the cost if we could see the actual homedepot.com charge for our material....a very long pause until Brian said he didn't know if he would be able to find them. This ended up going back and forth through the day with texts...Brian lowering his price several hundred dollars but still wanting over 1k additional dollars when he owed us money the entire time and that it was ridiculous to ask for receipts. He eventually sent a picture of a handwritten itemized receipt. At that point I grabbed the manuals from all of the cabinets, double checked the SKU numbers and came up with an additional $400 over charge. The next day we had a cabinet installer come by and tell us he'd never seen cabinets installed so high and explained that the sideboard was made up of a cut up cabinet with spackle in the bolt holes and that it was just a hack way to put something on there. I also went to move the base cabinet that had been assembled down into the basement to get it out of the way and the whole think literally fell apart. Screws dropped out of it and I was able to just slide the pieces apart....they never even bothered to screw it together. The silver lining in the whole story is that we got out when we did. We lost $2500 plus expenses to uninstall the cabinets and sideboard but it could have been $6k with a disaster of a kitchen. Also with the $3,500 we didn't spend, an honest contractor is installing semi-custom solid wood cabinets with an itemized list...it's too bad we didn't find him first and essentially allowed someone to come into our home to rob us blind.

    Schutte Stair Co - carpenters - Updated May 2026

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