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    Virgo Remodeling

    4.1 (7 reviews)
    Open Open 24 hours

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    3 months ago

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    9 years ago

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    Sims-Lohman Fine Kitchens and Granite

    Sims-Lohman Fine Kitchens and Granite

    (3 reviews)

    Wow! Just had the rudest conversation with a salesman from the Harrison Store who in effect…read moreindicated he did not have the time to work me 1) because I was shopping around for my new construction kitchen; 2) because he did not know the builder; 3) he was too busy to give me the time if I just wanted to keep my builder honest! Wow! Horrible service! Would not recommend such a place who did not value a potential customer!

    We are in the process of renovating our kitchen, and I decided to run into this store to see what…read moregranite options they had. I'll admit first off that I had made no appointment. I also brought my 4 kids with me because I was simply hoping to make contact with the company, maybe ask a quick question and see any brochures they had that I could bring home. The 5 of us walked into a quiet, empty store. We walked around for a few minutes, looking a different samples. Not being loud but also, 4 kids are not quiet. I began to assume no one was there when we walked past an office with a woman in it, her back to us. She did not turn or acknowledge us at all. We walked further, past another office with yet another woman in it, her back to us again. No acknowledgement in the slightest. I turned to the kids and said loudly, "I guess we're out of here, since no seems to want to speak with us." My eldest said, "But people are here! There's someone right there!" and he pointed to one of the women. Again, absolutely nothing. Like she wanted to remain invisible. We left, and as I was packing the car, one of the women stepped out of her office to go converse with the other woman- so she was clearly able to move and not a statue as I was led to believe. Then, the pizza man showed up with what I assumed was a hard-earned lunch, and they welcomed him warmly. I understand if I needed an appointment, but the mere fact that these women wouldn't even acknowledge my existence in their store is so unbelievably rude to me, I will never go back and will make it a point to warn others about their lack of human decency there. All I would have needed was a quick "hello, you need an appointment, please come back." Would have taken them 1 minute. I have written maybe one other yelp review in my life before but felt so strongly about this behavior that I decided I needed to do this one. Shame on you. My 3 year old is more polite than you.

    Virgo Remodeling - contractors - Updated May 2026

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