First visit: Easy to find and convenient location inside Costco. Extremely friendly doctor and…read morestaff. The young lady that helped me check in was very friendly and polite. The Dr was also friendly, polite and professional as she explained everything. I felt very informed on the process and results of the exam. I was given some sample contacts and told to try them out to see what I preferred. After trying the various samples, none of them were a good fit so I called to ask for a change. I was told to just stop in anytime during office hours and they could simple write a new prescription. Second visit: Both receptionist and Dr were different. The receptionist was very down to business and seemed a bit "short" with me. I tried to explain to her the situation with regard to why I was there and she cut me off mid sentence to ask questions; which I was getting to. The dr overheard from the exam room (with a patient) and answered a question. As soon as I asked the next question she said I'd just have to speak to Dr. she was them going to schedule me for an appointment, but I said I was told on the phone I didn't need an appointment. Long story short, I was given more trial contacts; but they were the wrong prescription (they didn't match the prescription written on the paper they gave me). Which is the same thing that happened the first time, which is why none of them worked for me.

Fr Briggs optometrist can never get my eyeglasses prescription correctly. He always says you will…read morelove your new glasses. I closed my membership to Costco because of him.

Beautiful office, very tech forward, and super lovely staff. From the start, I had a pretty great…read moreexperience at this office. I had to switch from an office I already really loved due to moving so I was nervous. The checkin person was incredibly friendly, the initial person I worked with during my exam was as well, and the doctor was engaging and thorough. I had zero complaints and was ready to leave the office to write this as a five star review.... So why 3 stars? I work in the insurance field. I understand the importance of taking ownership of your own benefits and not relying on a medical office to provide you with the information about what coverage you have. For this reason, I checked my vision benefits before my appointment and knew that I had a $10 co pay for the exam and a $0 copay for my contact lens fit/follow up. I've had the same plan for several years and that's always been what I pay but it's still good to check in case coverage changes. At check in I was offered a $39 photo of my eye in lieu of traditional dilation and I agreed as I hate the idea of getting my eyes dilated. For those doing the math, I'm now up to $49 due for my appointment. At checkout, I was told my total was $153. That's a difference of $104. I paid it and then went to my car to make sure I didn't misread something on my coverage. Nope, $0 exam copay, $10 lens copay.... I go back in to ask the person at check out. She explained to me that I had a "premium" contact lens fitting which is only discounted at 10% per my plan. I did see this on my benefits but have never been charged for a premium fitting so didn't think it applied to me. I'll say this, if I wasn't one to know things about insurance coverage I may have just accepted that as "just the way it is." I could have easily accepted that I got a "premium" fitting because they used extra technology that felt high end. But that's not what premium means. When I asked what the difference is, the person at check out said she's been asked before but doesn't really know. She offered to find out from another person in the back. She was very kind about the whole thing and happily went to ask and brought back a print out explaining the difference. I was told someone would call me because the person she tried to ask wasn't available. There was a lot of vision jargon on the printout that I didn't understand so I had to go home to look up the meanings. Basically it means this.... If you have regular bad vision like not being able to read a street sign far away, you don't need a premium exam. Premium is for premium lenses: astigmatism, multifocal or monovision lenses, post-surgical lenses, etc. I was called the next morning and told that they'd made an error in coding and was overcharged by mistake. They had already initiated the refund to my card for the additional $104 that wasn't truly due. Great! Glad that's squared away. However, my 3 stars still stand. It's 1000% possible that it was an honest mistake. These things happen. It's also possible that it wasn't a mistake and they're up charging for the reasons I stated above. Because if I wasn't me and heard premium exam I might have just agreed to paying it because I could see how the extra technology might make it "premium." Ultimately, I couldn't confidently refer my grandparents to this office without feeling like I needed to check their receipts after every visit.

Omaha Primary EyeCare is top notch. Dr. Johnson was so professional and easy to talk to during the…read moreeye exam. I was fortunate to have Stephanie help me. She was friendly and knowledgable. The front desk staff was attentive and friendly. Great place to go for eye care. Jan L.

I have been a patient of Dr. Adam Walter for many years. He is knowledgeable, friendly and easy to…read morediscuss my vision care with. He explains vision and eye care in a manner that makes the information easy to understand. He stays knowledgeable of research and eye care that is new. As an added plus, the office staff is also friendly, helpful and supportive. I highly recommend See and Be Seen.

Dr. Walter is very professional and very friendly. His eye exam is very thorough. I have great…read moreconfidence that my eyes are well cared for. Every time I have an appointment, it is like seeing a family member. He does a great job. BTW, their staff is top notch and always helpful with me and my family. Thanks to the whole team. Happy New Year, Bob.

Dr. Bergstrom and her staff were incredible! Excellent eye…read moreexam--thorough, professional, and I felt like every detail of my vision and eye health was carefully explained. The staff was incredibly friendly and knowledgeable.

I thought I could trust my eye doctor with an ongoing problem, and he sends me to Omaha Eye Laser…read moreInstitute and does not have a conversation with them. I trusted that they had talked to Dr. Klute, and I thought it was strange that they put me through the whole testing process that I have every year with Dr. Klute. After receiving a bill from Omaha Eye and Laser I was told they don't take eye insurance and they run everything through medical insurance. So, $700 later I'm stuck with this bill because of Dr. Klute's methods of taking care of his patients. I felt he passed me on to others because he didn't have time for me.

I would love to recommend Dr Kruger and staff for the professional and caring way they treated our…read moreout of town guest in an emergency situation. They are the best and we will always appreciate their kindness and expert care!

Very caring dr and the staff in the front office were so helpful. It's a beautiful office and…read moreclose to my job, so I will be back.

I've been here the past 2 years for eye exams, previously at Vision Works, so this is definitely a…read moredifferent experience. I first came to definitive vision after pain in my eye led me to seek optometry care that was near my work. They were able to get me in right away in an emergency appointmen. When I met with Dr. Heiss, she was quick to tell me what was wrong with my eye and offered solutions to help. She gave me some eye wipes to trial which worked wonderfully. I then came back for my annual eye exam at a different location and everyone was helpful. I like that it's a smaller place, but it's certainly more expensive than anywhere I've been in the past, so that's kind of a bummer. I love the eyeglass selection, they're very stylish and unique. This year, I decided to take my favorite frames and put updated lenses in them, I love that that's an option. I'd recommend coming here, because it feels like a posh boutique and everyone is helpful and friendly, but the cost might be a bit prohibitive for people. Or maybe that's just my eye insurance!

Have been seen for eye exams by Dr Elwood for several years. He listens to me & has the newest…read moreequipment to check your eyes & prescribe a new prescription if needed. Office staff was kind & accommodating to me. They have several frames to select from if you need new glasses,

My husband is the one that started to get his glasses from them. For convenience reason (I work at…read morethe same plaza) I decided to get mine here as well. Dr Dean Meyer is the one that helped me. He's very friendly and a very conversational person. I think it's because he's trying to avoid quietness but I don't mind at all They help to match the price for my with my insurance and assist me with some deals too. The front staffs are friendly as well. The only downside I would say is probably the fact that they are only open during Weekdays.

Dr. Michelle is so professional, caring, and smart. She has an excellent bedside manner. The staff…read morein this office is friendly, knowledgeable, and fast. I love how bright and clean this office is and I love the eyeglass frame choices. I bring my kids here too. Thank you Family Eyecare!

I really enjoy this place! All the techs are so great, helpful and personable. Dr. Dozon always…read moreseems to remember me, and I trust he cares for my eye health. When I was contemplating Lasik, he answered all my questions, even about lasik providers he hadn't initially recommended. They also have a good selection of glasses and they're helpful in determining how to max your vision benefits. I've recommended this place to many friends who also live in the area!

After trying three other optometrists, I began visiting Aksarben Eye Care about ten years ago. I've…read morebeen recommending them to my friends and co-workers ever since. There's just one optometrist here: Dr. Dozon. I've found Dr. Dozon to be extraordinarily good at listening, good at explaining what I don't understand, and competent and thorough in his exams. He's always contributing his services to the community, so by supporting his business, I feel like I'm also supporting a good cause. Despite the relatively small size, the office stays up-to-date with equipment and best practices. The vibe here is far different from most optometrists. The office is comfortable, unhurried, and personal. I always get the sense of being served, not "processed." The office has soft lighting and soft, comfortable furniture. The biggest downside is when selecting frames. The selection of frames is pretty good, but they are generally reluctant to special order if what you want isn't in stock. To achieve the best vision, it is vitally important that frames fit perfectly; unfortunately, the staff always encourage me to look at style first, and they're often unable to answer specific questions about sizing and fitting. To be honest, you shouldn't shop for glasses here unless you already know your bridge width, temple length, and lens width. If you do visit, be sure to ask for directions the first time. You have to go around back of the building then up to the second floor.