I've been here the past 2 years for eye exams, previously at Vision Works, so this is definitely a different experience. I first came to definitive vision after pain in my eye led me to seek optometry care that was near my work. They were able to get me in right away in an emergency appointmen. When I met with Dr. Heiss, she was quick to tell me what was wrong with my eye and offered solutions to help. She gave me some eye wipes to trial which worked wonderfully. I then came back for my annual eye exam at a different location and everyone was helpful. I like that it's a smaller place, but it's certainly more expensive than anywhere I've been in the past, so that's kind of a bummer. I love the eyeglass selection, they're very stylish and unique. This year, I decided to take my favorite frames and put updated lenses in them, I love that that's an option. I'd recommend coming here, because it feels like a posh boutique and everyone is helpful and friendly, but the cost might be a bit prohibitive for people. Or maybe that's just my eye insurance! read more

Definitive Vision - Pretty neat set up here - Optometrists Near Me - Omaha, Nebraska

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Have been seen for eye exams by Dr Elwood for several years. He listens to me & has the newest equipment to check your eyes & prescribe a new prescription if needed. Office staff was kind & accommodating to me. They have several frames to select from if you need new glasses, read more

Called to see if they could swap out my prescription lenses and they graciously offered to do so at no cost. Super welcoming environment and I will now be coming here for all future exams and prescriptions. read more

New to the area and needed to find a place for an updated eye exam and some new contacts. The office staff was very helpful in walking me through the steps as a new patient and confirming the cost of the exam after insurance. The paperwork was minimal and the exam was easy peasy. They encouraged me to try out the new brand of contacts they prescribed before ordering -- it was nice to not be pressured into buying glasses or contacts on the spot. When I was ready to order, I called back and was very pleased with the gentleman helping me place my order. My new contacts shipped to my door within a week. Reasonable prices, friendly staff, and convenient location in Midtown. read more

The staff and customer service at Definitive Vision were amazing!! They were so quick to help. I would absolutely recommend!

Really love this place. Eye exams are less than $100 and the doctor is kind and thorough. The front desk guy is great. He's very helpful when it comes time to pick out lenses and he even took it the extra mile and agreed to mail my new glasses to me so that I didn't have to drive back to the store. read more

Definitive Vision - Optometrists Near Me - Omaha, Nebraska

Great experience. I've been here twice for contacts and glasses. First, the eye exam is noninvasive, so no dilation of the pupils. They provide state-of-the-art technology to examine your eyes. I was amazed by the new technology. I've had glasses since I was a three, and I can only imagine how much better my exams would have gone if this technology was available then. The technician was informative and explained what each test was examining. I also felt everything was clean and hygienic. Second, Dr. Elwood is great! He listens to me and asks questions. He is very patient when I try to explain my eye issues or concerns. He pulled up the pictures of my eyes and explained everything he looks at when he does the analysis of my eyes. I felt very confident that my eyes are still healthy after my examination. His prescription for my progressive lenses was excellent! Lastly, the staff working with glasses is wonderful. I pick out some glasses that I loved and they came in after a week. However, once they came in I noticed they kept sliding down my nose. I went back twice that day to get them adjusted. The next morning I decided these glasses weren't going to work me because they kept falling off my nose. The staff was completely understanding and have been working with me to find a pair that works for my narrow nose bridge. Hopefully I'll have new glasses soon! read more

This is a fantastic office that is ran in a manner that makes you feel that they care. Very professional and knowledgable staff. The best eye care office I've been to and I don't plan to go anywhere else. read more

Great customer service and one the best ophthalmologist in Midtown Omaha. Recommend Highly!!! read more

I was very pleased with my experience as a new patient. I wasn't kept waiting, the exam was thorough, and staff were VERY helpful in the all-important frame selection. I will definitely return for my annual appointment. There is also a deal on ordering a second frame, which I will be taking advantage of in the coming weeks. I wear these things every day, so having another choice to wear is worth the investment. read more

I called and somehow made it on the list for an eye exam same day. I think its just because they are a newer establishment. I use VSP and found them on the website for approved coverage. Since I usually just find the closest eye Dr. to my location at the time, I consider myself lucky with this roll of the dice. Everyone was courteous and very efficient. I was in and out in about a half an hour I'd say. Given, I only ordered contacts and I knew the type I usually get, I'm a pretty easy sell. They're price on contacts was very reasonable. I would definitely return next year or sooner if my insurance turns over at the beginning of the year and I can use it for glasses! read more

Great experience! Their exam is noninvasive without the need to numb your eyes or dilate your pupils. They have a great selection of unique frames and they were very patient and helpful when picking out the right ones for me. My completed glasses were done in a week and I'm super happy with them. I would definitely recommend and will be back! read more

This place has a great glasses frame selection! Lots of nice brands like MODO. It's a really nicely curated collection, much better than what other shops have. The staff is very friendly and helpful so you feel taken care of and helped. I will say that they are sticklers about policies so just watch for that if you change your mind on anything! read more

I got a new pair of glasses here a while ago & didn't even realize how excellent the experience was until I had the misfortune of going somewhere else (Stanton- avoid!). The Dr at Definitive was very professional and he worked with me to balance out my need for eye care and not spend a fortune. I got new lenses and had them put into an old pair of frames I still liked. I almost regretted this choice because they have an excellent selection of designer frames. I wear glasses everyday. My prescription is so high even people at the doctor's office sometimes raise a brow. This means I need glasses sturdy enough to hold my coke bottle lenses & not break when I constantly switch between glasses and sunglasses. Also, I still want to look stylish. Definitive has lots of options for high quality frames and the service is exceptional as well. If I have any further eye care needs the rest of the time I'm in Omaha, I will return to Definitive. read more

I cannot express my graditude to Ellen! I was traveling to Omaha for business and in the process had a tear in a contact and realized my glasses were at home in California. With a crazy high Rx going without either was not an option. She receive my Rx from California, filled it, and made sure I had the lens when I arrived. I thought I could deal until the next day. Just sayin' she was right and I was wrong. Made me smile while on the phone, as I thanked her, she said: "just pay it forward." More Ellen's is what we all need! read more

Definitive Vision is a professional organized choice for your eye care needs. I walked by and noticed the office and was wearing some glasses that didn't suit me. Going in, the staff was very friendly and tried to fit me in as soon as possible. They got me in a week later and I got the exam for contact and glasses and had the specs back in a week! Beautiful Tom Ford glasses and some trial contacts. I went back six months later to purchase another pair of ray bans with equal success and excellent advice and help that went above and beyond any normal optometrist experience i've ever had. The space is stylish and fun to see, the people are cool and fashionable with great eyewear on to inspire your decisions, and the vibe is just good. Rather than spend money on crappy glasses online that look cheap and fall apart - get some customized eyewear with a brick and mortar local establishment that actually gives a crap. They even waited an extra five minutes past close for me to show up - AND looked happy to see me! amazing experience - i want to bring these people my friends so they know buying glasses can be fun instead of a giant pain in the keister. read more

I've been going to Dr. Elwood for several years now and he does a great job. They are flexible and work well with my schedule as far as fitting me in each year. It's always a fairly quick appointment, which I appreciate, but Dr. Elwood always takes the time to answer all my questions when I'm there. Ellen does great also with helping to research my contact lens options and explaining new insurance benefits. Worth the drive to Midtown Crossing! read more

Friendly, thorough, excellent selection of frames. The doctor even provided take-home easy to read information about diet and nutrients essential for good eye health! That's a first - something that is needed by more physicians! read more

I can't say enough good things about Definitive Vision! Dr. Elwood and Alex do a great job! They only stay open late one night each week, so it took us a couple of weeks to get an appointment. However, we didn't mind since we were the ones without any flexibility. They were ready for us right away, and the exams were quick. Our eye insurance covered a good portion of the Exam and glasses/lenses, so it wasn't too bad out of pocket for two designer pairs of glasses (Nike and Kate Spade). They take about a week to 10 days to come back after your eye exam, so really not bad at all. We've recommended them to friends, and they have had similar experiences! We will continue to go back here for our yearly appointments! read more

Wonderful staff and exam so happy to have found such a welcoming, helpful, professional and knowledgeable practice, thank you! If you are looking for an optometrist go here, your seein' balls will thank you! read more

Dr. Elwood is absolutely amazing! He's the kindest, gentlest optometrist and always does a thorough, thoughtful eye exam but still gets you in and out of there pretty quickly. For being a small shop, they have a fairly good selection of eyeglasses and sunglasses, but they can be significantly pricier than big name shops like Lenscrafters, etc. The one downside to being a small shop is that it does take awhile for glasses to come in, since they have to send them out and aren't doing them there. Otherwise, a great local optometrist that I would highly recommend. read more

Had an eye exam. Fast, friendly and efficient. Doctor Elwood and staff made me feel comfortable and respected. Their process differs from the usual eye exam, in that the equipment is more modern. No dilation, no puffs of air or that kind of thing. Will go again. Will recommend. read more

I'm a new patient/customer and will definitely be back to Definitive Vision. Dr. Elwood and Alex were both very friendly and professional, and the exams for contacts and glasses were through and painless (no dilation!). I don't have vision insurance, and found their pricing very competitive with no hidden fees. I've already recommended Definitive Vision to others, and will continue to do so. read more

I've been getting eye exams here for 3 years. Dr. Elwood is extremely professional and personable. There is no dilation because they use a digital imaging machine. The glasses choice is pretty good. I just found out that they will price match contact lens prices you find online (up to a point). Good to know! read more

This place is chic and clean. Dr. Elwood and the staffs are so nice and classy. I have been going here for the past three years and never had any problem. They have a variety of cool frames and sun glasses. You can get the 50% off on second pair of glasses here which is so awesome. Highly recommended :) read more

This office exemplifies how a smaller, neighborhood business can provide quicker, friendlier, and more personal service. My entire experience was wonderful from beginning to end. Dr. Elwood combines the latest technology with warmth and caring. I'll be sending more business his way! read more

I stumbled upon Definitive Vision by accident when I was walking through midtown crossing. I feel so fortunate that I did! The glasses selection was amazing- everything is stylish and modern. Some are definitely funky and cool! The office manager does not like to order more than one of each pair, which means that in our little town of Omaha it will be rare to bump into someone else wearing the same glasses, which I love. The office manager went above and beyond to help me find the perfect pair of glasses and let me take as much time as I need to decide what pair to get. It's hard there because there are so many great options! As far as getting my eyes checked- I was just as satisfied. Dr. Elwood was very friendly, and he has amazing technology in his office; because of that I can see better with my new pair of contacts than I have been able to see in years. Better yet; because of that technology, the appointment was over in no time. Give Definitive Vision your business- they deserve it! read more

Dr. Elwood and Jerry (sp?) were extremely helpful and courteous. I've never worn glasses before and Dr. Elwood made me comfortable with the entire process. They explained how my insurance works and answered every question I had. I will definitely return as a customer and would recommend them to anyone. read more

Efficient and thorough exam; they have a way to take photos of retina without having to use dilation drops that blur vision for hours-really appreciate being able to get right back to work without those. Frame selection is good; lots of the latest & trendiest styles. Not many budget priced options (most $200-270) so if your eye plan doesn't cover it all just know you'll be paying some out of pocket. Alex, at the front of office, is very friendly & has a great eye to help in frame selection. read more

Easy to make appointment. Great selection of frames. Very friendly staff and Dr. Elwood was efficient yet available for questions. Like the smaller feel of the office and can't beat the location. I requested to keep my current contact lens brand and since they didn't carry it in the office, they matched the 1-800 Contacts price. read more

Highly recommended! I'm always in and out quickly and have never had to wait. Staff is awesome and for someone who hates glasses- they helped me find a pair I love! Dr. Elwood was also fantastic with my younger daughter! Will be a loyal customer for years to come! read more

Outstanding staff demeanor. They do what it takes to make it right. Kudos to the entire staff... they're all fantastic, and especially to Dan for hanging in to make sure I was happy. Great place that I will be going to again, and recommending to family and friends. Got great glasses that work perfectly and have had many compliments on them. Thank you all! read more

I was totally impressed with their service. I'm so excited, I used to waste hours of my time getting my eyes tested. Loved it will be going back next year! read more

Tops, tops, tops in customer service, professional expertise and selection. Ellen and Lindsay go above and beyond to make sure your eye glass selection is pleasant and accurate. After loosing my glasses while on vacation, Ellen and Lindsay found a way to coordinate getting new ones. Our family gets all of our glasses at Definitive Vision. Thank you. read more

This is the place to go. I've had regular checkups and glasses most of my life (nearly 50 years....), so I've been to a lot of shops - big box, small business, top-of-the-line, and cheap...... The first time I stopped here was because Dr. Elwood was new to MidTown Crossing and close to work. I've been back every year since and won't bother with the rest. Appointments are always on time, Dr. Elwood and his staff are outstanding, and they have nice facility with the latest in technology, lenses, and frames. Prices are fair, they take most insurance plans. Plus, I get to support a local small business! read more

I'd grown tired of making an appointment at my previous optometrists office, only to be kept waiting till the doctor saw me, then feeling like I was being rushed when he did finally show up. A friend recommend Dr. Elwood, and I'm so glad that they did! We were made welcome by the very friendly front desk staff when we arrived, then as soon as the new patient forms were completed, Dr. Elwood came out and greeted us. He has a very calming demeanor, and is very patient and informative. You really do receive personal attention here, and I couldn't believe how quickly and efficiently my eye exam was conducted - with no waiting!! The office is clean and modern, and, from what I can tell, has state of the art equipment. In fact, at this office, it is now no longer necessary to have your pupils dilated for the glaucoma test as they have equipment that can check without dilation - this made me very happy! I highly recommend Definitive Vision! read more

We have been going to Definitive Vision for several years and I won't go anywhere else! Dr. Elwood is thorough, caring and helpful. He genuinely cares for his customers. The frames are always changing and always a huge variety. Not your run of the mill....They are wonderful at customer satisfaction, helpful in frame selection and handle all the insurance portion and explain it to you. Every time a family member or I stop in Dr. Elwood greets us and chats. A great neighborhood feel along with great services. They are very proactive with rebates too! read more