I love this place! Friendly and helpful staff, it was easy to schedule an eye exam and their eye…read moredoctor was very knowledgeable, patient, and kind. She was careful to explain about different conditions of the eyes and how certain medications can negatively impact the eyesight over time and what we can do proactively. And as someone who has to take certain medications this was extremely helpful at ensuring my eyesight doesn't become permanently damaged. Also whenever I had a concern, the staff and doctor was quick to return my calls and answer my questions.

I booked my appointment 2 weeks in advance, and provided my insurance information on that call. I…read morealso called my ins ahead of time to verify my benefits and make sure Malbar Vision was in network, which it was. When I arrived at my appointment I was asked if I had vision insurance, which I do. I pulled up all the info on my phone, but the receptionist would not accept that and said she needed a printed copy of my benefits. She also refused to take the ins phone number to call and verify my benefits. My benefits were not verified before I showed up, she just said they were just going to wait until I showed up to my appointment. but then completely refused to do any work to verify them. Please BEWARE of the same treatment. Patient's do not need to be treated this way.

Unpleasant atmosphere immediately after walking in. Check…read moreinsurance ahead of time they only take two kinds for eyewear.

The only other reviewer on Yelp! at this point apparently can't do math. They were frustrated with…read morebilling (whom, personally, I had no problem with) and so they gave a 1 star for billing, but in their review said 5 stars for the optometrists, which SHOULD average out to 3 stars... instead they gave an overall 1-star rating, i.e. they can't do math... Personally, I had a 5-star experience from beginning to end and Dr Jackson was as competent as she was personable (which is saying quite a lot!) I couldn't be happier with Midwest Eye Care and highly recommend them. Too bad my strong 5-star review will only serve to offset, and complete the math the previous reviewer failed to do...

They where closed when I got there. The online closed time is a hour later then the time at the…read morestore.

From the owner: Whether you schedule a comprehensive eye exam, get fitted for prescription eyeglasses or contact…read morelenses, or have an eye condition that requires care, we believe that you deserve a personalized experience to meet your needs. Our team of experienced doctors will provide personalized care to fit your needs.

Great experience and communication every step of the way. Great doctors and modern equipment…read more Great selection of eyeglasses.

UPDATE: I'm updating my review to reflect that my issue was eventually resolved. The last doctor I…read moresaw took the time to properly evaluate my situation and helped me get to a solution, which I truly appreciate. That being said, the process to get to that point was extremely frustrating. I was given four different trial pairs of contacts that didn't work, and for a long time I didn't even know my actual prescription. During that time, I experienced eye strain, headaches, and ongoing visual discomfort while continuing to wear an outdated prescription. It was also very difficult to get in contact with the office. I attempted to call multiple times to schedule a retest, but the phone was rarely answered, which made it hard to get the help I needed without going in person. While I'm grateful that the issue was resolved in the end, the overall experience was still stressful and time-consuming. I hope the office can improve communication and follow-through so other patients don't have a similar experience.

My vision adjustment requires more than they can offer .. I tried several times…read more Might be good for the simple adjustments Employees are respectful

Staff are very helpful and friendly. Technicians always make sure I am getting the best deal for my…read moreglasses and contacts. Dr. Gerdes is thorough and lays out all the options for types of contacts and glasses that will be best for correcting my vision while still comfortably fitting into my work and lifestyle.

What a wonderfully run practice. I was long overdue for an eye exam and found this practice through…read moremy own bit of research. I'm very happy I did, as Dr. Michaels and his team were great. From start to finish, the whole experience was much more enjoyable than the average doctor's office. The doctor answered all of my questions without hesitation and overall genuinely appeared to enjoy his job. Rare gem in the medical feed - thankful to have found them

It was a cascading series of events. First the doctor screwed up the prescription, so the glasses…read morethat were delivered were wrong. Wore them for a couple of weeks trying to "get my brain used to them", which was a disaster. Returned them, they discovered the mistake. Sent them off to get another pair. Came back two weeks later and the second pair was also incorrect. Had to send them back to the lab with the promise of "we will expedite this and get them in a day or two". Well that didn't happen. Finally two weeks later I got the correct pair. So far no attempt to keep my business after all this.

If you need to see an Optometrist, I urge you to give Dr. Robertson (Dr. Kelly) a visit. I have…read morebeen a patient of hers since 2007 (when I was in middle school) and wouldn't want to go to anyone else. She is such a friendly and kind individual who makes visiting the eye doctor such a fun and carefree experience. She does a great job of explaining things without using too much terminology/jargon that is challenging for the average person to understand. She will also take a great deal of time to make sure you are comfortable in your contacts if you choose to do a fitting. I still remember her helping a pre-teen me put in my contacts for the first time and her patience and advice she gave me. My husband, cousin, and a couple of friends are patients here as well and I always hear great things!

My new first choice!!! Excellent service!!! Dr.Roberson is…read morethe nicest most thorough Optometrist I've had the pleasure to visit for a Rx in 28 years. Parker, Kelli and John put the customer patient first. John is amazing optician. John is an master at edging lenses , his skill is second to none. I whole heartedly recommend this business and the team at Pro Eye Vision Center LaVista, NE.

Amazing! Very nice, clean, friendly, quick, efficient, and made the whole process very easy!…read moreHeather was super amazing checking me in, helping pick out new glasses and sunglasses, and checking out. Dr Ethen was very quick, nice and friendly, and walked me through everything that would be happening at all times!

I called yesterday to see if they take walk ins and the lady who answered the phone told me they…read moreusually don't but I could probably come if someone missed their appointment. Someone ended up not coming so they called me and I came up there. The visit started out great the staff went out of their way to squeeze me in as a walk-in. However I don't think the doctor like that because during my visit I was completely disregarded and not taken seriously. The doctor didn't take my concerns with my eyes serious at all. The prescription he gave me didn't feel accurate at all and I don't feel like it's going to improve my vision. I explained to him how my eyes cross a lot so I have a prism he wasn't even going to increase my prism until I asked him to. Then he just kept going on with the appointment and my prescription even after I told him it was blurry and I couldn't see anything! It was a complete waste of time and very disappointing. I'm going to have to go to a completely different office and get a new exam all because he felt some type of way about me being a walk in.