Food was good not special. Husband had a regular delux sandwich ( his usual favorite) and it was as expected. Lots of meat and was piled high with all his taste expectations. Mrs Yelper ordered the flatbread to see if it was as pictured. The bread was overly toasted and the ingredients were not all available. The chicken was fine but they were out of avocado and didn't have red peppers either. Both flatbread offers include peppers so this was disappointing . It would have been better and given higher grades but for my expectation that all eateries should be clean. The floors were so sticky my shoes were pulling off my feet! And though there were only two customers eating in there was not one single table cleaned off. So very sorry but I'm being generous with three stars. We will be eating at anyplace else next time we visit Granbury. read more

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Wow. Soooooo disappointed. I may never go to Schlotzsky's again. I've always loved Schlotzsky's especially the bread. Not this time. The meat and veggies - on spot. The bread - cardboard. Absolute crap. Crust was flaking off bread had no taste. Terrible. Won't be going back. read more

The site is permanently closed. Went by today to get a sandwich and they have signs in the windows. I don't remember ever seeing them being very busy. read more

I've been here several times lately and even though they miss the mark a bit, they do so consistently! The food is usually decent--it meets the standards expected. The service is pretty disorganized. They often have trouble ringing up your order and the speed of food preparation can be pretty hit or miss. The funny part, however, is that if order a Cinnabun, they will forget to serve it every time. You always have to go back up and ask, "Hey, will you be bringing that cinnabun soon?" And they'll say something like, "oh yeah, was it a regular one?" And you say, "the one with pecans like that one and point." And then they say, "okay, give me a minute..." And then they disappear to the back and if you're lucky, in few minutes, they bring you one. If you're not lucky, you have to go and ask again and repeat that process until they eventually deliver it. read more

Someday maybe someone at this location will read Yelp and realize how poor their service really is. I ordered on the app and drove to the store. Told them at the window I was picking up. I'm behind one vehicle and have been sat here waiting for over 25 minutes. No one has even spoken to the car in front of me. How long should someone have to wait in line at a fast food place? Not 25+ minutes!! Now I'm stuck with someone behind me too. Shoddy doesn't even come close to describing the service at this Granbury store. read more

Never again! This was the second time we picked up food here and it stinks. My sandwich looked like a truck ran over it. The mustard was put in with a paint roller and there was probably more meat on the floor than on my lunch. The bread was stale and hard as a rock. On top of all we asked for ranch dressing for the salad and got blue cheese. You have see the last of my money! read more

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I've tried to buy food through the drive-thru twice now and if they're closed, there's no sign or if the speaker is broken, I don't know. But nobody ever responds. The truck before me finally drove away -- as I also did. I don't like giving bad reviews. And I love Schlotzsky's. I wish I could eat at the one down the street! read more

Absolutely the worst service. In town for the weekend, stopped there for a quick to go order. Went in and paid then waited 45 minutes for my sandwich!, That was after 2 mistakes. The poor woman working there was basically alone, 2 brand new employees were no help. The owner needs to do better! read more

I was about 5 minutes early in the drive thru line. 10 o'clock came, no one said anything. Gave it 2 minutes before I tried to speak into the speaker. Nothing. Drove to the window hoping someone would see me and take my order. I waited in line almost 10 minutes. Finally I went in to make an order. When I got to the counter, all three employees working looked at me, and walked away. Not even an 'I'll be right with you' or 'welcome in'. Employees need customer service training. read more

The town is understaffed in restaurants, I get it, but wearing gloves to prepare food, go to the front handle money and a cash register, put those same (now obviously contaminated) gloves into each cup you hand out and then go back to the kitchen and keep touching food...that's a management issue. Training starts from the top down, and if there isn't a manger that is monitoring the health practices that is a real issue. Disappointing considering this place is right down the street from us and we can't seem to find a good enough reason to convince ourselves to come back. Each time it's something. read more

Waited good solid 5 minutes waiting for SOMONE to acknowledge us. Then while trying to find a table 3 tables were clean out of 10 tables. Very lazy workers and clean up. Talking up a storm in the back. We were the ONLY two ppl in the building eating. So embarrassing. read more

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We ordered some food on Door dash last night. I paid $50 for three people to eat. When we received our food all the bread for the sandwiches were stale and the edges were burnt. The goat cheese in my daughter's salad was bad . The cinnabons were burnt and hard as rocks I got severally sick to my stomach after eating the sandwich coming out both ends. I WILL NOT BE RETURNING HERE FOR FOOD. read more

Schlotzsky's - Cinnabon burnt - Delis Near Me - Granbury, Texas

Took 30 minutes drive thru line for online order pickup today. Employee apologized for wait saying only two of us working. Sandwiches were cold and soggy. Wanted management to know. read more

I hate to wright a bad review, but tonight our experience at Schlotzsky's was very disappointing. We pulled in the drive thru about 630 there was very few cars in the parking lot. I paid at the window and they asked us to pull to the front. We sat for about 10 minutes and they came out my wife's soda and said "it was going to be a few more minutes." Now I started to worry because there was three more cars doing the same thing that we were doing but they were there before us. To make a long story short it took us 30 minutes to get our salads. I realized at that point that we had no salad dressing so I had to send my wife in there to get some. Because I am on crutches and someone had to stay with our now screaming nine month old. When we get back to the House to eat our salads we have no garlic bread silverware or napkins. read more

Schlotzsky's - Delis Near Me - Granbury, Texas

Very much enjoyed a free complimentary small sandwich for my bday through the app with a purchase of at least $1. We ordered a Fiesta sandwich and a French dip($11) both which were delicious! We also tried the huuge Meatball calzone which was surprisingly fantastic ($13) My only suggestion is the meatballs be more evenly distributed throughout. There were 7 on the left half and only 3 on the right. We rearranged them and both enjoyed this new item on their menu! read more

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I'd usually say 3-stars, A-OK, would sum it up, but... Good customer service from Jim, and a fresh tasty sandwich has me rating this 4 stars (I'm a fan). So what did Jim do? I forget who's commercial it is, but it had my brother and I craving a Reuben. And while Schlotzsky's has corned beef, and even an rye bun option, we did not see a Reuben. We mentioned this to Jim, who informed us Schlotzsky's can make a Reuben, it's just not on the menu. Weird. We would have liked to split a large, but they don't bake the rye in the large size, so we got 2 mediums. Tasty sandwich with only one small complaint, the amount of corned beef was a little on the scant size. Bottom line: Next time I'm going to try the pizza! PS. Oh, and there was a Yelp check-in offer too. Cool. 10% off if I recall correctly. read more

First time ordering from here and I wasn't disappointed! I wish they had pastrami so as to make Ruben sandwiches but I digress. I tried their small, French Dip sandwich and it was delicious!! I also ordered a large soda, not realizing that it was a whole 44 ounces! Next time a medium I think. My service was fairly, quick for going through the drive- thru. I know I will be back! Food was hot and yum! read more

We love Schlotzsky's. We recently moved to Granbury and ate there today. We like the jalapeño cheese bread. Not sure that was what we got today. The bread was baked hard and did not have jalapeño flavor and we did not see any either. We placed our order on the app and my husband went inside to pick it up. The building appeared clean. read more

The food was pretty on par as what you would normally expect at a Schlotzsky's, however; the cashier (Jim) while taking my husbands order decided to chastise him for wearing an Apple Watch saying "I don't know why you have a $500 watch on your wrist, that's a months rent for me". Who says that? -100 customer service. Isn't the rule #1 of working in customer service to try not to insult your customer? Totally unwarranted and unprovoked. Will not go to this location again. They also were severely understaffed, but that is neither here nor there since that seems to be the case in most places these days. read more

Hours clearly posted on front door with other people eating inside. Front door was locked other customers inside were as confused as I was and unlocked the door for me to come inside. Manager working at 1:20pm on 9/18/21 was extremely rude and even cussed at me. An elderly couple eating in the lobby was absolutely appalled by this manager's behavior. I totally understand if you need to shut down the lobby for any reason but a simple explanation or sign posted would be great considering the lobby hours are posted. . . Given they are already at 2.5 stars the owners/management just clearly don't care. . . Would definitely avoid this location. . . read more

Today's service was Awful!!! I would give zero star's if I could. This is the second time we went here for lunch told them we were sharing and they cut it in half, one half very small this happened twice we let it go the first time but Come On. The lady said she would make us another half which I waited for more than 10 minutes at the counter waiting as my half got past over several times. I think it was intentional!! The guy putting the sandwiches together was wearing sweat pants hanging almost to his knees. Very Sloppily Dressed. Schlotzky's is Better than this!! LT read more

Went today, drove in the drive thu. Employee, extremely rude. Stared me down and said did you order and I said of course I did. They when he handed me my food did not say anything at all. The manager should fire him right away or it's going to kill their business. read more

Won't just drive by anymore! This sandwich was so full of flavor and the sourdough bread was toasted and crunchy yet soft on the inside, so good! Happy I dropped in today, will be back! read more

Schlotzsky's - Deluxe Origianal, medium, half is going home with me - Delis Near Me - Granbury, Texas

Worst experience I've EVER had in a drive through! Got a sandwich with an inedible crazy amount of mustard put on it! I pulled back through the drive through to have them remake it. She proceeded to be rude as well as short with me and I asked if I could order something different of same value. She said no, and told me that I needed to leave. I walked in and asked again if she could remake the sandwich she said no and asked me to leave the store. And called the police on me! Wow never going to this Schlotzsky's again horrible service. It's the manager there running this Ridiculous clown show. read more

IF I COULD I WOULD RATE IT 0 STARS!!!! My fiancé and i went there and ordered two sandwiches with the roast beef through the app. We got to the drive through line and told them we had a mobile order and they pulled us though after 10 minutes of waiting they come to the window and told us "we don't have any roast beef, you want chicken, turkey or ham?" Not knowing that the price of the roast beefs were almost 2-3$ extra for BOTH sandwiches. They had us sitting for another ten minutes within that time we look at prices and we decide we just wanted a refund. They come to the window we say "hey we just want a refund." The "manager " then says "well why didn't you say that before we made it?" When the only time we saw them was them asking which meat we wanted instead.the employees were laughing and joking around with each other plus taking other peoples orders. They tell us they'll issue a refund. We get to the parking lot and they forgot our chips after already sitting there for 20 minutes!! I got my chips then called them saying i want my refund the service was unacceptable and i will NOT be going back there." I was treated with disrespect and a "i don't know how to issue a refund. I have to talk to my upper management and we'll issue it by the end of the day." We don't see anything all day i call back and is told " that was the gm and i cant do anything contact corporate and talk to them. Im busy. ." And she hung up on me. Im officially over this type of customer service from this fast food place, I've always had something wrong with my food or treated with HORRIBLE customer service. I DO NOT RECOMMEND THIS PLACE TO ANYONE THAT ACTUALLY WANTS GOOD FOOD! they're disrespectful and they don't know what they're doing. read more

staff was really welcoming, food was very fresh. restaurant was clean and comfortable to be in.

So disappointed! I love Schlotzky's elsewhere. Ordered turkey avocado club salads. Little bit of turkey and greens. No cheese. No egg. No bacon. No dressing! Awful. read more

I just got home from picking up take out and Once again was disappointed. This is the second time I get the wrong order in my bag! I should have checked it before I left but I didn't think this would happen AGAIN! I ordered a turkey original, a bacon grilled cheese, and a French onion soup! They gave me a completely different sandwich... not the turkey original! I also live 20 mins away in pecan plantation so at this point the only option I'm willing to take is call and maybe get a rain check for the correct sandwich! Well... no one answers the phone so now I'm forced to vent on here! If I return to this location (which will take some convincing) I will DEFINITELY check my bags for the correct order!! read more

Oh look $15 dollars for old lettuce, a bunch of bread and hint of meat. What a shit show

Honestly, I don't even know why I bother returning here. I probably won't be after this time though. It's a shame because the salads are good, their French onion soup is awesome, and overall, the food isn't bad... they just mess up my orders every single time I come. It's become more of a hassle than what it's worth. I don't know why they even ask what dressing I want, because every time without fail, it's the wrong one or I don't get any at all. I also request double goat cheese on my salads, and only half the time do I get more than a teaspoon at best on a full-sized salad, WHEN I PAY EXTRA FOR IT. The customer service isn't bad and everyone seems well-mannered, but I don't exactly want to have things redone every time I go. I guess if you order things as they come, it might be worth it to you. Any minor specifications though likely won't be granted, which kind of kills the whole point of paying for extras. I'm not usually the type to leave negative feedback, but this has happened AT LEAST six times in a row to me. Hopefully some feedback will help them correct some of these issues. read more

I paid 12.00 for a sandwich with .12 worth of meat on it. This place has really gone down hill! I will not go back.

Went there at 8:30 they said they close at nine all the lights were off outside and inside pulled up to order some food and could not see the sign told me just drive around without being able to look at the menu at all read more

Using Drive through due to Covid19, not bad services had ask twice for employee to repeat my order. I just could not understand her. But order was correct, I ask for two pastrami sandwiches! Both our sandwiches were not up to what we have received from other locations. Both were lacking meat, and sauerkraut! Both were medium sandwiches, that were mostly sourdough bread. Also they were out of pumpernickel. The sourdough bread appeared to us as being a couple days old. Both were cracking and falling apart. read more

Place doesn't look all that great but I drove through and I ordered myself the veggie. I absolutely loved the sandwich It wasn't greasy and simple fast food. This was one of the healthiest, freshest, sandwich I have had before It was delicious I will be stopping in again. read more

Best Nicest Restaurant in Town!! I remember from last year they were already closed but they still made me a sandwich! Yesterday we wanted to swap debit cards so they happily refunded one and charged the other. Today they totally blessed us:) read more

i've been to this Schlotzsky's location probably 100 times. I will continue to eat there even though their sandwiches are only mediocre. of course all the sandwich shops here in town only serve mediocre sandwiches. if you want to pickle with your sandwich you have to ask for it... read more

Schlotzsky's is one of my favorite sandwich shops because everything is fresh and they bake their sandwiches. I usually get the original because it reminds me of a muffaletta. I always get the jalapeño bread and sprinkle some Louisiana Hot Sauce on it with some jalapeño chips. My wife usually gets the Albuquerque turkey. It's so hard to leave without getting a Cinnabon cinnamon roll. read more

Found myself in Granbury over the weekend and despite how small the town is there's literally a restaurant every .01 seconds. Interesting. Now, Schlotzsky's stood out to us because we needed to bring back about 7 or 8 sandwiches back home due to family staying over and it was just easier to bring everyone something compared to going out with 10 - 13 people. The guy at the counter was nice, a little stressed out if anything over how many people decided to show up right after us. "The flood gates have opened" was his expression. Huh, I didn't realize 7 people behind us was something to freak out over... 7 people in line in Dallas is absolutely dead in an establishment. The food was... decent.After waiting 50 minutes for our meal, it finally arrived. I ordered half of the Fiesta Chicken sandwich and a cup of broccoli cheddar. The soup had really nice flavor, the only downside of it was that it was cold, the bowl was warm, but the actual soup was cold which makes me believe they just stuck it in the microwave and hoped for the best. The sandwich was decent, not awful but nothing to write home about. Schlotzsky's did it's job to feed us, but we'll probably not go back once we find ourselves in Granbury. read more

We stopped in for dinner. Their was not many in the restaurant. It took 5 minutes before anyone even acknowledged I was standing in line ti place an order. Finally asked to come to the pick up counter to place our order. Employee stated they were shot handed and she could not go to that counter. We placed our order. They did not have some of the choices we wanted. When we went to the dining room ALL the tables were dirty. I asked if they could clean a table and the employee said "My Manager said to give you these napkins and you could clean it yourself. We cleaned our table with a dry napkin. Not very sanitary. Once we started eating, the employee and manager went outside to smoke. Our sandwich was very short on vegetables. Will not be going back ever!! read more

The food is good but there is a worker that was looking at me making me feel uncomfortable he was wearing a blue shirt that day he also had lots of tattoos one his arms I just dont find it ok to look at customer like that. read more