Unbelievable. Seriously Schlotsky's: you have a big problem. My order was $36. This is a lot for fast food so I expect it to be right. EMPLOYEES SMOKING IN THE KITCHEN NOT CIGARETTES!!!! There was no salami on my turkey original. Drive through lady told me to park and wait for it to be remade. Fine. Some brain dead employee brings it out to me and it's hard as a rock and burned. I went in the store and told them it was unacceptable; to please use new bread. In that process, the employee began SMOKING in the kitchen when he took the sandwich back!!!!!! There was another male employee in the kitchen as well. Brought me try 2 which was also burned and had no extra mozzarella. Employee who brought the sandwich to my car but didn't take the order told me I 'never said nothin' about extra cheese' and it's not on the ticket'. He was swaying from side to side and kept saying 'ya, I got ya' and did not allow to tell him what was on the sandwich before taking it back to kitchen and arguing with me.I asked several times to speak to the girl who took my order but he told me he was the only one there and 'she must be on a bathroom break'. In the meantime, the girl who took my order returned from her break and brought me again, a barely passable sandwich. Bread was still burned. Apparently, they kept reheating the same sandwich 3 times. I eat here about once a week so I know what the bread is supposed to be like. My sandwich order was the turkey original with nothing else but the meat, adding extra cheese and extra olives. You'd think that would be an easy order. I got 10 bags of the chips because I love them and you can't buy them anywhere but Schlotsky's making my order $36. I told her they were smoking in the kitchen and of course 'she doesn't know what they do'. I am calling the health department immediately. Who the hell is managing there!! This happened at 4:15 Monday February 2 so you can check your camera footage for yourself. read more

Apparently the manager had a personal vendetta against customers requesting a refund. There was a Hair in sandwich, he claimed they wear hair nets so nothing he could do about it read more

This location is always so clean and it's great that the quality of the food never changes it is always outstanding

Decide to give it another chance came In Wednesday night was helped by young guy name Nathan I believe it was his name on the receipt let me tell you the young guy had very good customer service and had tons of patience AWSOME JOB we were told by the manager KIMBERLY he's new but he did great job also Kimberly store manager did a great job, food was great better then other times tasted fresh!!! Again great job to KIMBERLY and her night crew read more

The sandwich was completely terrible. The food was good and fresh, but this is not what I ordered. Also didn't expect the service of the restaurant to have a round sub sandwich but this definitely doesn't look like a sourdough and it's definitely not in a sub bread. I can't speak on ambience, but I can tell you it's like eight dollars for a very small 4 ounces of soup 4 dollars soda that's average. My sandwich is soggy. I got it delivered and paid extra for priority and it came in a Cinnabon bag. No utensils as requested. I definitely want this remade or a refund preferably a remade one day with the correct bread and my pickle and just make it right. read more

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Never can get through on the app. Very frustrating. So I just go elsewhere. First it says my phone number is not correct. I know my phone number. I only have one phone number. Then it won't let me get past putting my email in. I just gave up. read more

This is hands down my favorite sandwich place! The staff is always super friendly, and I really appreciate how welcoming the vibe is every time I visit. Their rewards program is awesome almost every other visit ends up being discounted or free, which makes it even better. The sandwiches are a great size for the price. My favorite is the Turkey Original, the black olives are the perfect touch and take an already delicious sandwich to the next level. Highly recommend! read more

Schlotzsky's - Space and clean! - Sandwiches Near Me - Goodyear, Arizona

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Everything! Great service, nice ambiance and the waitress was very personable and helpful . And the food was great!

I stopped in this store on Thursday 9/26/2025 around 4:15 p.m. I hadn't had a Schlotzsky's meal in a few years and thought I'd get an order to go. I went inside to place my order. There were no other customers inside or in the drive thru...it was empty. I ordered two regular original sandwiches and a side of macaroni and cheese and a medium soft drink. I got my order to go. I got home after a 20 minute drive only to find out the side of macaroni and cheese was missing from my to go order and both sandwiches were soaking wet...the bread was soaking wet and disgusting. I called the store and put on hold. Finally a store rep answered my complaint and asked me to drive back for the missing side of Mac and cheese. No thank you. Not worth it. The Mac and cheese was $5.49 and my entire order came to more than $25.00. ridiculous.... I will never return to Schlotzsky's again. The food and service at this store was terrible. No wonder this place was empty...not another customer in sight during my visit. The food is way overpriced and the sandwiches were soggy and lacking any flavor. The service was awful. Avoid this place and go someplace else. There are plenty of competing fast food joints nearby that are far better in quality and service. read more

My chicken avocado salad is delicious. The customer service here is awesome, as well! I definitely recommend this restaurant. read more

Schlotzsky's - My lunch! - Sandwiches Near Me - Goodyear, Arizona

After a LOOOONG break from this establishment due to horrible service and ridiculous wait times, wow what a difference. The food was hot, fresh and quick. Sure today's inflation has put a cramp on affordability but the improvement and new speed of service certainly makes up for it. Not much better than the thin, light, fluffy, crunch of Schlotzsky's original sourdough bread. So happy to have come by today. read more

Ugh. Really upset that this meal was a dub because I spent $25 on it. I was initially excited, because the sandwiches were huge, but was quickly disappointed when I began to eat mine. I ordered the Veggie Burger without checking it's contents. I assumed it would contain avocado or something else as a base, but the "meat" was just replaced with black olives covered in melted cheese. Yuck. It was like someone melted cheese onto a salad and put it between buns. While I'm on the subject, the buns were subpar as well. The Bacon Beef Cheeseburger or whatever it's called was okay. Decent enough for me to give Schlotzskys two stars instead of one. My spouse and I most definitely will not be returning. read more

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Love this place! I'm always greeted with kindness. Sandwiches are delicious and fresh, Pricey but worth it. Come check this place out!!

Pizza wasn't too bad for $10. Better than the competition in my opinion. Got a 'Meaty' 10 inch and an unsweetened iced tea. After taxes and tip it was $16 and change. Pizza was flavorful and a good amount of sauce. Really like the crust. Staff seemed friendly and my food was out of the oven pretty quick. read more

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Their "subs" are fresh!!! Loaded with meat and vegetables! Definitely a return visit for a really good sandwich

Dr. Brown As Maurice approached the register, he greeted me with a smile and was very nice. I was very impressed with Maurice professionalism and his customer service presence was fantastic . I was so pleased with the friendly service I received from Maurice as he went above and beyond to help me find the perfect meals for my family. His attention to detail made a difference for me as he took his time and repeated my order back to me to ensure the order was correct. Because of Maurice smile and friendliness, today I had an excellent experience and I am a happy and highly satisfied customer that will be sure to return to this location. The food was hot, fresh and delicious. The ambiance was peaceful and unhurried which created the right atmosphere to help make me feel comfortable. I would like to leave a 5-star review for Maurice performance as a team member/worker. read more

The only reason why I couldn't get five stars because I was so upset that I ordered a Cinnabon and it's the same price as if you were to purchase at a mall location yet the actual cinnamon bun is half of the size. That's neither here nor there, just me being greedy LOL, but the taste was great and I got a breakfast burrito and it was pretty good. I didn't even know they had breakfast I just wanted a Cinnabon. I didn't care for the onions, peppers and potatoes, but that's was my oversight and I'll ask them to leave those off next time. Finally, I wanted to point out the service that I received. I am a huge stickler for a good customer service, but with Covid so much has gone downhill. The young lady that was working the drive-through this morning was amazing. She was super sweet very friendly and nothing changed when I arrived at the window ...the same attitude and it really put me in a good mood. I didn't catch her name, but I really wish I could commend her directly because she was awesome and sometimes it's so easy to complain about poor service we forget to applaud great service. I'm Not exaggerating I know her attitude will take her far in life. I'll definitely return on my next cheat day! read more

Schlotzsky's - My little mini Bon, but maybe I needed to ask for a big one idk it may have been my bad. It was still good! Try the cookies, too! - Sandwiches Near Me - Goodyear, Arizona

Came in for an interview 15 minutes early to a restaurant that was completely empty as I arrive she demands I fill an application out, I get it done before my interview start time, then continue to sit their for another 40 minutes before walking out. If you want to hire people. SIT THEM DOWN AND INTERVIEW ASAP. read more

Very slow service. I ordered a veggie sandwich and there were no olives on it. Pretty expensive for a couple pieces of bread, lettuce, onion, small chunks of cucumber and virtually no tomatoes. It's been years since I've been to a Schlotsky's and I was reminded why today. read more

I use to love this restaurant... I go in today for the smoky avacado veggie... It's no longer available. Then it takes 10 minutes to explain to the girl behind the counter I don't want meat and I come in for the smokey a avacado sandwich. So I ordered a smokey veggie and I don't get smokey and the person making the sandwich ask if they can do a veggie in size large. OMG... In short the was the worst sandwich I have ever had anywhere, and I didn't get all the veggies it said it came with. So disappointing. That was my LAST trip to the restaurant forever.... And I'm going to tell my entire family about it. I got bread I even think they forgot the cheese with lettuce cucumber and what look like a few black olives... They forgot the dressing and they forgot the onion.... But I did get one extra pickle woohoo. NEVER AGAIN. Shame on you schlotzsky's deli. read more

Schlotzsky's - The worst sandwich in The last 5 years of going to this restaurant. - Sandwiches Near Me - Goodyear, Arizona

My family and I eat here all the time and the customer service gets better and better. Today Luis and Maurice made my day special by going above and beyond showing the most amazing customer service. They were professional and so knowledgeable about everything on the menu. I love this location and the people who work here! read more

I waited 20-30 min for cinnamon rolls that were no supposed to be heated and the the person that was doing my order did not check on me and you can see that she started doing other task when she realized she forgot she handed me the rolls read more

To me, this is the best hot sandwich anywhere! As a native Texan, I have been fortunate enough to have grown up with Schlotzsky's. From there, I moved to California for 30 years for employment. Schlotzsky's was my most missed Texas restaurant! NOooooo! Every visit home included a visit to Schlotzsky's. While in California I even created a copycat recipe using English muffins. It got me through the darkest Schlotzsky's drought of my life! I now live in Arizona, and now enjoy them regularly, especially during the COVID shutdown. I appreciate their dedication and safety practices. Okay, If you have not had a Schlotzsky, It has a toasted sour dough bun with ham, salami, melted cheddar, black olives, onion, tomato and lettuce. It comes together like no other sandwich that I've had. You must try the original! Schlotzsky's is not like any other deli. The last time I was in, the Franchise owner greeted me and checked on my order. We had a very nice conversation while I was waiting. He took the time to tell me how appreciative he was of my business. That is rare... This owner does care and I appreciate his dedication to our community. Thanks to the whole crew! I'm glad you're here! read more

Schlotzsky's - Sandwiches Near Me - Goodyear, Arizona

One order arrived soup and half salad and breadsticks we're not there tried to call yelp after a long way he said call Schlotzsky's manager said he would call his boss and let me know tomorrow what you were going to do that was a few days ago no nothing this is happened a few times different places all from Yelp I wonder why. I'm deleting the Yelp app. The old adage full me once LOL but how many times now. I'm not putting up with it anymore. You both got my number I doubt I'll ever hear from either of you again you just got my money as well goodbye. read more

New potato chips are DISGUSTING!!!!!!!!!!!!!! 220mg of sodium per bag.. taste like your literally eating salt packets!!! Uuuuuuggggghhhhhhhhh!!! I couldn't eat them I had to trade them in for baked regular read more

Schlotzsky's - Sandwiches Near Me - Goodyear, Arizona

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Great food! Amazing staff! BOGO Pizza Wednesdays and Cinnabon!! Personal favorite is the Pastrami Stacker it has amazing 1000 island dressing that just send your taste buds to the moon!! And if you don't like the sauerkraut and 1000 they have it with just swiss and dijon mustard! Second choice would be the original it reminds me of an Italian sandwich. My third would the the Tuscan Sandwich.... it is made on a Ciabatta bread and has chipotle mayo, avocados, romaine lettuce, tomatoes, onion, a hand carved turkey and bacon it is a beautiful sandwich and very filling! And the broccoli and cheddar soup is perfect!! They have a pick 2 and you can get half and half of anything on the menu!!!! I visit a lot!!! read more

Been a good few years since I came here, wasnt disappointed. Pretty good sandwich for not a bad price. Staff was also pretty friendly, which is always surprising to me. Was not disappointed today, will definitely come back. read more

Schlotzsky's - Sandwiches Near Me - Goodyear, Arizona

The sandwiches were great, large and fresh. New person at register undergoing training which slowed ordering. But very friendly & helpful. Will go back!! read more

Got there 10 min. Before closing. Person at window was friendly and professional. Felt like they appreciated my business. Got a regular classic sandwich in the style they are known for- tasted just like they did 20 years ago. Was quite happy about that! Definitely a good break from burgers or Subway. Feel like the quality of their ingredients is pretty decent! read more

We got cinnabons from here about a year ago and they were old and dry. Today we thought we would give them a 2nd chance as its the closest Cinnabon location to us. We told them about our experience last time and so this time the cinnabons were fresh but they were definitely lacking that cream cheese flavor that makes it a "cinnabon". Taste like an imitation version. I would recommend driving to a Cinnabon only location whereas this location is part deli part cinnabon read more

Schlotzsky's - Cinnabon - Sandwiches Near Me - Goodyear, Arizona

We came here because of a recommendation from a friend and my sister got a hair in her sandwich. And the staff laughed at her. The guy making the sandwiches is not wearing a hair net. Yes, we got a refund but the attitude and customer service sucks. They need to hire new staff or retrain this one because they do not know how to manage this place. And they are on their on the cell phones during their shift. read more

I just paid 60$ for 4 of the WORST sandwiches. I got a hot dip sandwich it was DRYYY I asked for mushrooms banana peppers and avocado (which cost extra) I got 1 Slice of mushroom 3 chunks of avocado and no banana peppers. The deluxe? Also DRYYYY, out of the 3 cheeses, no cheese and the kids grilled cheese look like they were cooked last week, they were cold, and also DRYYYY... very disappointing read more

Pizza, sandwiches and the sweets were all fresh! Staff was super helpful in explaining what the sandwich's consisted of and what was most popular items there! Clean, fresh, great location. Will definitely be back this week. read more

This place deserves no more than 2 out of 5 stars at most! The food was edible, but MEDIOCRE at best! I wish they put more effort in how the food tastes, like they do with the packaging of the food. Very weird! Lol -Yesterday my friend & I ordered the Original with no mustard & no Parmesan! Unfortunately, they decided to run with the 2 things we wanted to omit & leave out a lot more other items, that belonged on the sandwich! Smh ‍ -We ordered a Caesar salad as well & it came with no dressing & parts of chicken on the salad, were either not fully cooked or just starting to go bad. -I added my OWN condiments because they added none as well as a few other items that they chose to leave off! The average comments & ratings on Yelp for this establishment are the truth, the ones on DoorDash, are not! Patrons, please save your hard earned money. Go dine elsewhere or order to go from somewhere better! The ppl who eat here & leave 4 to 5 stars must be sick or think mayonnaise is spicy! This place, isn't it! read more

Their hours of operation state they are open until 9:00 pm but don't try to show up at 6:45 pm because the dining room isn't open. They should probably update their hours of operation read more

I decided to have a sandwich and was craving the chewy bread from Schlotzsky. So I walked in and got the Turkey Bacon Club on sourdough. It was very good. Got the original chips and an ice tea. The store was clean, nice, and has a lot of seating areas. The staff was very friendly and nice. read more

Schlotzsky's - Turkey club on sourdough - Sandwiches Near Me - Goodyear, Arizona

Cinnabon was stale and dry. No sauce and even adding extra frosting didn't help. Staff wasn't very friendly and the sandwich was meh. Plus their audio system was jacked up and played the same song like 6 times while we were there. We had to leave just to get away from that freaking song. read more

I have been eating at Schlotzsky's since the 70's when then opened in Austin Texas. The food and service has been poor to fair the past two years at this location but I chalked it up to COVID. We got two medium originals here, to go, Sep 30. First of all we got no pickles, second it took them longer than normal to get us the order. Got home and my sandwich top bun looked like someone took a big chunk out of it. Both our sandwich buns were squashed thin and very dry, as if they were under a heat lamp for a few hours. The cheese on the bottom looked congealed, and the bottom bun was soaked. It appears that rather than toss these extremely old sandwiches they decided to add an extra inch of sliced meat. They were both so salty they were almost inedible. We tossed 1/2 sandwich and more than half the meat. This was the worst, by a long shot, sandwich I ever had from this chain. This restaurant has gotten worse each of the past 5 years. Never going there again. read more

Although it says Schlotzsky's on the outside, inside you'd think you were in a Cinnabon establishment. No matter. The Original Schlotzsky's sandwiches are very good and the have the standard selection that has made this franchise famous. (Love that sauce!!) Nice place - always clean. read more

Schlotzsky's - Sandwiches Near Me - Goodyear, Arizona

Highly upset. Had a taste for a Cinnabon and recently had got one from the mall kiosk. Figured this being a store front that the quality can only be matched or better. I was indeed wrong. There was no one in the drive thru line which seemed like a pleasant relief but this may be the cause of the problem. We ordered one center of the roll for my daughter and I to share. It was hard like the "outside of the roll" and it was not warm! We would have been better off purchasing a package and warming it up. Then they topped it with cold pipes globs of cinnamon and cream cheese cream Yes, there is major issues in the world but I can't receive a warm, Center of the roll? properly prepared for 4 bucks. What a waste. read more