The workers Duck and James were fantastic workers as they were very attentive and very efficient on getting my food ready ! Coming back very soon ! read more

Was enjoying my sandwich until I bit into paper . Sandwich was good but a few bites in I bit into what looks like parchment paper the deli meat is in read more

Schlotzsky's - Paper - Sandwiches Near Me - Austin, Texas

See all

The food was really good with a wide variety to choose from- pizza, calzone, sandwiches, soup and salad. Since it was my first time here, I took my time deciding what to order. I asked the cashier for her favorites, and she suggested the chicken fiesta meal deal. I was surprised by how large the sandwiches were--I got a medium but next time, I'll definitely go for a smaller size. Everything was flavorful, and the bread was really good! The restaurant was clean and spacious, the music set a great vibe, and the customer service was exceptional. read more

Schlotzsky's - Fiesta Chicken Sandwich #7 - Sandwiches Near Me - Austin, Texas

Totally turned off by this llocation. Maybe fast food in general now. Looks like someone skimmed the seeds off the pickles. I've never seen a seedless pickle with chunks taken out of it. One pickle seems to have a tooth gap line down the middle. @Austin_Police I need a case opened, test for dna. read more

Schlotzsky's - Seedless Pickles. - Sandwiches Near Me - Austin, Texas

See all

Good sandwiches, great bread and flavor, but the drive through was painfully slow, and I only finished about a third of a medium drink, it was huge read more

(1 star) Absolutely disgusting experience at Schlotzsky's. I found a fly in my salad -- yes, a real fly sitting in my food. That's completely unacceptable. Clearly, cleanliness and customer service are not priorities here. I will never be coming back, and I'd strongly suggest others think twice before eating here. read more

I LOVE Schlotsky's and most of their locations are unfairly rated too low. This one is unfairly rated too high... I've probably been to Schlotsky's 100+ times, and this was by far the worst sandwich I've ever had at a Schlotsky's. The sandwich was basically non-existent. Got the order wrong. Tasted weird. Do yourself a favor and don't eat here, try any other Schlotsky's. read more

Always check your order be for you leave the window! They can't seem to get an order correct!

I have always been a huge fan of Schlotzsky's, but I am no longer. I pulled up to the drive up and ordered. I pulled up to the window after a very LONG wait and the young man at the window said, "Sir, you never ordered and just pulled up to the window." After I recalled the conversation and the order to him, he just replied, "You never ordered." I looked at him and pleasantly told him I didn't have time for this nonsense and drove off. I'm not sure how they train their employees, but I WILL NEVER RETURN TO SCHLOTZSKY'S. read more

I ordered a salad at the Schlotzsky's that normally comes with meat. I ordered it without the meat. Most places will give you a discount when you order a salad without the meat, but they did not give me a discount. The salad that they gave me was miniature. It was over $11 with tax. That salad was so small that it would not have even qualified as a side salad. I am still in shock that anyone would have the nerve to charge that kind of money for just a few bites of salad. The drive-through attendant was also the least friendly drive-through attended thatI think I have had the displeasure of encountering for years. I don't have a whole lot of this was the first time that I had eaten restaurant food in over a year. It definitely did not make my day better. It put me in a really bad mood to be ripped off by those people. read more

Seems that they are over worked, under paid and can't keep employes very long. Not that the company cares about that but now they are leaving toppings off of the sandwich in their hast. They are not happy it you go back up to the counter to remind them that a topping was forgotten. They won't speak to you. No.....how can I help you or whats wrong. They simpley don't have time to be bothered. I did not like having to stand in line to order just to stand in a different line to get the sandwich corrected. Not worth the price. read more

Ervey G. made my very stressful day melt away! He was so friendly, so funny and so very kind on a day when I needed it the most. In a world where a little bit of kindness goes a long way, Ervey G. intrinsically understands this need and transformed the negativity that surrounds all of us these days. The food is always great but the customer service . . . wow . . . invaluable! read more

I was having trouble placing my order when Lawrence the manager came over and straightened it out in one minute I will definitely be back to this restaurant, many times thanks to Lawrence the manager. Good service has become a rare thing in America read more

Went to Schlotzskys for much today sanwich and sou. Went to get lid for my soup and noticed who was making the sandwiches -- Now I know why it was so bad- ; I could tell her heart wasn't into making sandwiches read more

I tried the Schlotzskys at Canyon Ridge and was not overly impressed. I asked for a BLT and sandwich itself was nice sized but upon further inspection, was left wondering where the "B" was in the BLT. Not enough bacon but plenty of lettuce. Service was quick, which is a plus and attendant was very nice. Would try them again. read more

First time trying schlotzsky's , best service ever! Their staff is the most kindest people ever and their Food is so amazing, they have the best pizza ever! read more

At drive thru I ordered a French dip, receipt SAID French dip yet I received the most boring turkey sandwich. My bad for not opening & checking because I assumed they knew what they were doing! Shocked at how basic the sandwich was for $15! No, I didn't drive back once discovered because the lady at the window handing me my order was sooo checked out & borderline rude. When it comes to food, & poor service like this I don't trust correcting their mistake. WHO knows what they'll do to my food I actually ordered‍I won't be back~ read more

I ordered online like I always do at this location--long story short the order didn't go through on their end BUT I just had to come on here to note the staff helping me out Andrew for fixing things so promptly and with SUCH a great attitude. He was so kind & I'm positive he doesn't get paid enough for how awesome of a worker he is! read more

Andrew took care of my order and I couldn't have been happier! He was sweet and fast about it and I let him pick my first order and it turned out great read more

my boyfriend asked for a sandwich meal. Needless to say he got the wrong sandwich, asked if they had coke zero(he has to watch his sugar intake) and they said yes and gave him a diet coke which was okay but would be nice to know, then didn't put the chips in the too go bag. The girl that gave us our order just gave us the food slammed the door and left...couldn't even ask her for an extra fork or tell her we are missing a cinnamon bun, so spent $30 on a sandwich and two drinks. read more

I asked for one thing. Extra Tomatoes. I received no tomatoes. Very frustrating especially because I love their tomatoes just as much as I love their sour dough bread. They can't handle simple requests so I wouldn't recommend trying to make it to your liking. Sad really. read more

great customer service from erbey! he was very accommodating as soon as me and my friends walked into the door! this is my first time being here so this was def a good first impression! i will def be back! thanks erbey! read more

I hate to complain, but this one made me mad enough to just do that. I bought a sandwich today and it was the wrong sandwich. This is the second time it's happen. People make mistakes not a big deal but when I go up there to tell them which the first time I did not, the lady met me with such attitude. I couldn't believe it very poor service just saying I'm sure I'm overreacting but I don't care. Nobody should treat anybody the way she treated me over a wrong sandwich. read more

I love Schlotzsky's but what they gave me was just straight up disrespectful. I ordered the the California chicken & avocado pizza. They forgot the avocado and the chipotle aioli. Like brother how can you forget the two main ingredients??? If anyone sees this review make sure you check your pizza before you drive off . read more

Schlotzsky's - What's in the photo? More like what's not in this photo. No avocado and no special chipotle sauce. - Sandwiches Near Me - Austin, Texas

Their service here at this location is very very slow they have messed up orders in the past visits granted the manager corrected the mistake and gave us a free meal but today I ordered for curbside pick-up the order was ready at 12:19 we arrived at 12:43 called the number which took time going through the prompt to get a live person on the line and the lady said our order would be right out I waited 3 mins later then I walked in to find my order sitting on the shelf with the pick-up orders and the manager doing nothing but standing there chit chatting with another person read more

Schlotzsky's - Bacon Cheesy on bacon bun - Sandwiches Near Me - Austin, Texas

This is my fav location. Schlotzsky's is my fav sandwich spot but, honestly most aren't that nice. This one is huge, with comfortable seating and even a bar-like area with TVs. I've come several times for lunch and am always treated great. One of the managers (Summer, I think) is so nice and always gives great suggestions. Other than sandwiches, my fav menu item is the California chicken flatbread. It's delicious. read more

Schlotzsky's - View from the entrance. - Sandwiches Near Me - Austin, Texas

See all

We used Schlotzky's twice while our group was here for work. We ordered through GrubHub and the food was all delivered hot and tasty. They had all the food that we ordered and everyone was pleased with the sandwiches and the salads. They provided plenty of plates, utensils, napkins, etc. These guys were true to the quality we expected and able to take care of our very large group. read more

I went in and placed an order to go. It wasn't busy at all. I ordered 2 small originals, bowl of loaded baked potato soup, and a bbq chicken pizzz. Got my order and quickly scanned it in the car, noticed soup was missing, went back in, got it. Got home and opened pizza box and it was chicken avocado with chipotle sauce and not bbq chicken. Then noticed another sandwich, which turned out to be turkey bacon club, and a brownie. I didn't want to go back so my bf just ate the club sandwich and we tried the pizza but didn't like the avocado on a pizza. The sandwiches and soup were good but just very annoying when you're expecting something and receive something else. The manager was friendly though. read more

Been awhile since I had this. I purchased the O.G original medium size sandwich lol. It was so good and hot. Nice size and quick drive thru. The only thing stopped me from giving this a 5-star experience was the $8 dollars and some change that it cost. That was just the effin sandwich by itself smh. Good but dang Idk about $8 good lol read more

Schlotzsky's - Nice size original O.G medium - Sandwiches Near Me - Austin, Texas

See all

This place always gets our orders wrong, and the tables are never clean. The food quality is a hit or miss. I enjoyed my soup, although I believe they gave me chicken and dumpling instead of chicken noodle soup. read more

Schlotzsky's - Veggie sandwich and chicken noodle soup - Sandwiches Near Me - Austin, Texas

This location is the absolute worst. Every time we try to go here we have such a terrible experience that we will boycott it for a few months, eventually give it another try, only to be disappointed again. Last night my husband paid for avocado and asked for no tomatoes. They didn't give him the avocado and left the tomatoes on his sandwich. Didn't realize until we got home. The girl at the drive thru had our order ready in her hand with the window open and turned around to argue with her coworker for several minutes without just handing us our food and letting it get cold!! So unprofessional. I was also grossed out by employees not wearing gloves during covid. The girl at the window had nail polish that was chipping off, I saw her accept payments and touch food & drinks without washing hands in between and no gloves. I saw no other cleanliness measures besides wearing masks. I felt very grossed out. When the girl at the window finally turned around to acknowledge us and hand us our food, she said "here's your bag and your pepperoni pizza". I said, "do you mean cheese pizza? We ordered cheese". She looked at me right in the eye and lied and said "yes". I went home to see she rang me up for pepperoni by accident, knew the order wasn't correct, and proceeded to let me go home with the wrong type of pizza without fixing the problem first. The extra 15 minute drive to the next closest Schlotzsky's is worth it. I always leave this location completely disappointed. read more

My 5 star review was 8 years ago. That was then, this is now. I order the exact same 2 sandwiches and every time I have them read back my order multiple times until they verbally get it right. Then when I get my simple order every time there are mistakes. They give one or both sandwiches the wrong bread or keep the ingredients on the sandwiches that I ask them to leave off. Although I always ask for two small sandwiches they often upgrade to a medium or large and charge me for it. Please hire workers that can focus on listening to food orders. When I do get my sandwiches though they are always delicious. read more

The food is good but the girls there are literally so rude for no reason, that's so strange ¯\_(ツ)_/¯

One star for bread. The sandwiches have gotten so bad. Down sized bun Old lettece, no mustard, gobbs of mayonnaise very little meat. The insult is a sign statement if you want extra meat you pay for it. So they take meat out ant will put it back if you pay. read more

The one in Copperas pCove is absolutely ridiculous when it comes to service. We stood at the counter for 10 minutes and were never even addressed. The people who walked in just before is had their meals and were eating and they still had not come to the counter or said just a moment. Nothing. When I said hello, can we place our order, the woman said as you can see I the only one taking orders. Mind you, while we were waiting for she had restocked two items, and talked to the two making sandwiches. I said oh no don't get an attitude with me, she actually said, you're the one who started it. Yeah after waiting that long and not being acknowledged I did say hello. Understand understaffed, don't understand rude and attitudes. If you don't want to work then go home. I will happily find another place to eat. read more

I'm giving Schlotzsky's one star because I ordered $45.00 worth of food, and wound up missing my salad. Schlotzsky's is usually good about getting the food right, but I did have a third party (DoorDash) deliver my food. This location seems to have a lot of 1 and 2 star reviews. read more

Felt like having something different. The Angus beef and cheese is my sandwhich. I sometimes might switch up the homemade bun. I sometimes might take off the cheddar cheese. I like to taste the meat. I wish they would season their roast beef. But o well. Salt and pepper will have to do. read more

Schlotzsky's - Angus beef and cheese - Sandwiches Near Me - Austin, Texas

See all

SCHLOTSKYS!!! another austin stop i love to visit! a trip to schlotsky's is a once-a-year occurence for me, so obvii this was the first place i stopped by to grab some lunch when i left the airport. it sells cinnabon too, so if you're craving some really unhealthy sweet stuff, there you go. otherwise, the delicious bread on the left is the way to go. a small sized fresh-veggie with jalapeno chips and a giant cookie is all i need to fill me up for the rest of the day. the bread is probably good enough to eat alone. kinda like a panini? but not? hard to describe, but easy to eat. it may have a weird name, but the bread and sandwiches are nomiful. (om nom nom) i just wish they had a more extensive vegetarian options read more

This is for food ordered from the drive-thru. I ordered a "Pick Any Two"- half of an Angus Beef and Cheese(comes with lettuce, tomato, onion, pickle and mayo) and half of a Turkey and Avocado Cobb salad. The sandwich was a disaster!! I asked for no pickles and even though my receipt says this, my sandwich only had a small amount of beef, no cheese, tomato or onion and most of the lettuce and beef were hanging outside of the sandwich. The top bun was so hard I couldn't bite through it and had to remove it. The 3 pieces of avocado in the salad were smaller than the croutons- which made up most of the salad. Definitely not even close to being worth the $8 I paid for this terrible meal. read more

See all

My delivery order was 30 minutes late. Then they messed up nearly every part of my order. When I called to query to get them to fix it the phone rang until it hung on me. The sandwich I ordered was supposed to be base protein Ham, then I chose Add Meat pastrami +$2.00. What came had no ham on it at all and very little meat total. The salad I ordered without tomato, and it came with tomato anyways. Guess they thought I wouldn't notice or react since it's delivery. Think again. I will never order nor eat at any Schlotzsky's again. Update: I got through after being hung up on (due to timeout because they didn't answer) about 4 times and mentioned the issues to the person and she refunded the order so I changed this from a one star to a four star review. That's pretty good service once I did get through, so I'm willing to give them another chance. read more