Lisa and July, the managers, are great to do business with and are good people. Same day signup…read more Drive up unit fit my needs perfect. I needed a special accommodation and they were helpful. Highly recommend. Thank you!

Best customer service I've seen in a long time thank you Lisa. Helped me find the right size unit I…read moreneeded. Was very friendly and was not expensive

Fletcher was very helpful and informative. She answered all of my questions and concerns. Rates…read moreare competitive and facility is clean and well organized. Easy secure access. Looking forward to using their facility for storing my travel trailer. Thank you for making the process so easy.

Rented a UHAUL truck here and won't do that again. None of the staff was wearing a mask and told my…read morehusband he could take his off. There was also religious propaganda in the office. Strange, inappropriate, and unprofessional.

I truly could not have asked for a better company to deal with. I needed storage unexpectedly while…read morewaiting on housing....then I ended up being there 2 months.....my journey led me to TX, and not staying in WA. The staff went above and beyond to assist with my 3rd party movers, in my absence. Highly recommend this facility and can't thank them enough! Ya all rock!!!

Michael & Tami, managers on site, were very friendly and professional! I had no issues with their…read moreservice nor the storage unit itself. The facility is among the best I have had compared to Rancho Cucamonga, CA and Las Vegas, NV. Only thing I do hope for in the future is 24hr access to my storage unit. While I am stationed here, this facility is my go to spot when I am on deployment! Thank you so much for your services Michael & Tami!

very poor customer response and unfamiliar with their own bookkeeping system. I rented a storage…read moreunit to store our van for a week. i paid the monthly rate plus extra$50 for late gate access. when i couldnt get in gate i went to office next day and demanded refund. they said ok . approx. 2 weeks no refund when i contacted them they issued a $50 refund but instead it was an additional charge then they tried issuing the balance refund and again charged me an additional charge total incompetence and they never reached out to me it was me getting ah0old of them 6 months later still no refund

Mads and Jermaine provided exemplary customer service. It was my first time delivering a Load…read moreShare U-Box. They walked me through their receiving process, without using any jargon. So friendly. Wishing Mads the best in her academic pursuits! Good value, high quality customer service, like the good old days!

I've had two experiences with this location and both have been positive…read more The first was when returning at 26-foot truck and auto transport trailer after moving across the country. The check-in and return process was very smooth. The second was this weekend when I rented a 5x9 trailer to pick up a pallet of equipment. The clerk checked me in first thing in the morning and even got me on the road just before they were scheduled to open. They were gracious in letting me return the equipment at a time that was convenient to me the following day - rather than rigidly adhering to the rental schedule. The inside is laid out well, the lot is clean, and the trucks and equipment are arranged in a way that makes it easy to hook up and maneuver.

This place is horrible just don't even bother with the extremely rude and unhelpful staff that live…read moreon location yet refuse to help new renters. Worse customer service experience I have ever had. Wish I could give negative stars.

Not a very good facility, has no ADA access that is not stated when you rent online, I canceled…read moreand never received a call back for a refund. Don't recommend.

Customer service skills are terrible they helped my aunt break in to my unit to steal from me even…read moretho it's under my name and I've been paying the bill I will be starting a lawsuit soon don't ever use this business they don't care for there customers or how they treat people

Great Place!! the manager is a straight forward kinda person…read more We had some issues with the "easy" uhaul ap and he help us with no problem and he obviously had 50 other things to deal with but if was no bother to him.. Thank you!! We enjoyed our uhaul Rental and the clean secure storage units..

This facility worked with me on several levels. Everyone loves Lynn at the front desk. She is an…read moreasset to the organization & NOTE TO OWNERS,...she made all the difference. (Had a bad experience with Iron Guard in Arlington) ....Aztec treated me right...& is heads above in customer service.

don't rent here. they have rats and stuff molds, they don't make you get storage insurance which is…read morestate required and don't state that you can use renters or homeowners insurance I found rat poop all over my items and they ruined blankets and towles. They also know they have rats and do nothing about it.

Kaydin and Will at UPS are absolutely amazing. They always go above and beyond to help me, are…read more incredibly patient, knowledgeable, and genuinely kind throughout the entire process. They take the time to explain everything clearly, make what could be a super stressful experience, feel easy and seamless. I used to get a lot of anxiety going to the ups store, I still do but they make it so much easier You can tell they truly care about doing their job well and helping customers, not just getting them in and out. Their professionalism and positive attitude make a huge difference, and it's rare to encounter customer service this good these days. UPS is lucky to have these two and so are we!

On February 4, we had shipped a 20x20" box that according to UPS.com had never left this store…read more Over a month later, we believe it was stolen and the management turned a blind eye to the situation. Very unfortunate, would not trust this location with expensive packages.