Fletcher was very helpful and informative. She answered all of my questions and concerns. Rates…read moreare competitive and facility is clean and well organized. Easy secure access. Looking forward to using their facility for storing my travel trailer. Thank you for making the process so easy.

Rented a UHAUL truck here and won't do that again. None of the staff was wearing a mask and told my…read morehusband he could take his off. There was also religious propaganda in the office. Strange, inappropriate, and unprofessional.

Lisa and July, the managers, are great to do business with and are good people. Same day signup…read more Drive up unit fit my needs perfect. I needed a special accommodation and they were helpful. Highly recommend. Thank you!

Best customer service I've seen in a long time thank you Lisa. Helped me find the right size unit I…read moreneeded. Was very friendly and was not expensive

We got a storage unit here a few months back, the process was easy and staff were great we even get…read moreemail reminders to help us remover to pay each month. They were one of the most affordable places in mount Vernon as well. Also special shout out to Malik for always been so professional and kind!

From the owner: Save on Storage is currently at capacity for our storage units. However, we still have vacant…read morepostal boxes available. Save on Storage is one of the oldest storage places in Mount Vernon. They offer full-service moving support with boxes, packing materials, mail, and document storage. Appointments are available on Saturdays.

Joy and the team at Bayhill Storage are amazing to work with. We have had multiple storage units…read morethere over the years past five years for various reasons and every interaction with them have been courteous, kind, respectful, and helpful. The facility is secure, kept clean, and we always felt like our belongings were safe and that we were a priority for the Bayhill Storage team. We never had any issues or concerns with water damage even in the fluxes between seasons, everything stayed dry and protected. We've thoroughly enjoyed having our extra items at Bayhill Storage and highly recommend this company for fair pricing, secure storage, ease of communication, and reassurance that your items are cared for.

This facility is outstanding! clean, accessible, safe with responsive, helpful and friendly staff…read more Highly recommend.

This place is horrible just don't even bother with the extremely rude and unhelpful staff that live…read moreon location yet refuse to help new renters. Worse customer service experience I have ever had. Wish I could give negative stars.

Not a very good facility, has no ADA access that is not stated when you rent online, I canceled…read moreand never received a call back for a refund. Don't recommend.

Mads and Jermaine provided exemplary customer service. It was my first time delivering a Load…read moreShare U-Box. They walked me through their receiving process, without using any jargon. So friendly. Wishing Mads the best in her academic pursuits! Good value, high quality customer service, like the good old days!

I've had two experiences with this location and both have been positive…read more The first was when returning at 26-foot truck and auto transport trailer after moving across the country. The check-in and return process was very smooth. The second was this weekend when I rented a 5x9 trailer to pick up a pallet of equipment. The clerk checked me in first thing in the morning and even got me on the road just before they were scheduled to open. They were gracious in letting me return the equipment at a time that was convenient to me the following day - rather than rigidly adhering to the rental schedule. The inside is laid out well, the lot is clean, and the trucks and equipment are arranged in a way that makes it easy to hook up and maneuver.

Customer service skills are terrible they helped my aunt break in to my unit to steal from me even…read moretho it's under my name and I've been paying the bill I will be starting a lawsuit soon don't ever use this business they don't care for there customers or how they treat people

Great Place!! the manager is a straight forward kinda person…read more We had some issues with the "easy" uhaul ap and he help us with no problem and he obviously had 50 other things to deal with but if was no bother to him.. Thank you!! We enjoyed our uhaul Rental and the clean secure storage units..

very poor customer response and unfamiliar with their own bookkeeping system. I rented a storage…read moreunit to store our van for a week. i paid the monthly rate plus extra$50 for late gate access. when i couldnt get in gate i went to office next day and demanded refund. they said ok . approx. 2 weeks no refund when i contacted them they issued a $50 refund but instead it was an additional charge then they tried issuing the balance refund and again charged me an additional charge total incompetence and they never reached out to me it was me getting ah0old of them 6 months later still no refund

Our family is extending Kudos to Kim at Ace Hardware Storage. She has been helpful and provided…read moreexceptional customer service while my mom had her precious items stored in Mt. Vernon. Thank you Kim.