Fletcher was very helpful and informative. She answered all of my questions and concerns. Rates…read moreare competitive and facility is clean and well organized. Easy secure access. Looking forward to using their facility for storing my travel trailer. Thank you for making the process so easy.

Rented a UHAUL truck here and won't do that again. None of the staff was wearing a mask and told my…read morehusband he could take his off. There was also religious propaganda in the office. Strange, inappropriate, and unprofessional.

Most of them not in required uniform and safety gear. My couch, my kids bed and chair were not…read moreinstalled properly and is a safety hazard. It's was a really lousy service I had. They took about 10 breaks and did not finish as scheduled.

We had the absolute best experience with this company! So proffesional and efficient. They handled…read moreall of our iteams with so much care. Sonali, Dorian and Cristina packed every iteam and explained how they labeled each box so when we arrived to our destination looking for certain iteams would be easy! Jacey and Leo then joined the next day to load our iteams and were as equally as proffesional and helpful. We were amazed at how careful they were handling our heavy iteams down our stairs. Highly reccomend this team and hope we see them again in the future !!

We got a storage unit here a few months back, the process was easy and staff were great we even get…read moreemail reminders to help us remover to pay each month. They were one of the most affordable places in mount Vernon as well. Also special shout out to Malik for always been so professional and kind!

From the owner: Save on Storage is currently at capacity for our storage units. However, we still have vacant…read morepostal boxes available. Save on Storage is one of the oldest storage places in Mount Vernon. They offer full-service moving support with boxes, packing materials, mail, and document storage. Appointments are available on Saturdays.

I've had multiple storage units here for YEARS now & have never once had an issue or complaint with…read morethem. The only thing that I MIGHT knock them for is the fact that they're only open Monday thru Saturday 8am-5pm. That can be extremely inconvenient for me at times. Other than that this place is great!! Located rite off the freeway so it's super easy to find & get in & out of. There's a lowered docking bay for the moving trucks & a ground level one next to that for customers so you can back your vehicle rite up to the building & where their flatbed hand carts are located, then the elevator is just a short 6ft roll away from the docking bay. There is a bathroom located within the office that you'll be allowed to use if you just ask the staff. I have shown up here many a time JUST before closing & never have I been turned away. They will let you into their facility all the way up until 4:58pm (they close at 5 but you'd need a couple minutes to make it to your unit & either take out or drop off whatever it was you were there for LoL) One weekend I reorganized my whole unit; was working in it up until closing both nights & what was great was the staff would give me updates when it was getting close to closing that way i had enough time to put all my boxes that I had moved out into the hallway back into my unit. At 30mins til Stephanie, the girl at the front desk would walk up to my unit on the 2nd floor & let me know it was 4:30pm. She would do the same at a quarter til & when I had just 5mins before they closed she would flash the overhead lights twice to signal to me times almost up. Great people!! Quality units! Variety in size & affordably priced!!

From the owner: Self storage facility, long term storage, local or long distance moving, packing supplies & boxes…read moresold

This place is horrible just don't even bother with the extremely rude and unhelpful staff that live…read moreon location yet refuse to help new renters. Worse customer service experience I have ever had. Wish I could give negative stars.

Not a very good facility, has no ADA access that is not stated when you rent online, I canceled…read moreand never received a call back for a refund. Don't recommend.

We had rented via the UHaul website a one-day truck. It was onsite, clean and ready to roll when I…read morearrived at noon sharp. From there, the rental experience was all downhill. Realizing much of the issue was with UHaul and its procedures, and knowing the clerk was undoubtedly feeding off my frustration, as well as frustrated herself for having to follow such ludicrous directions, I've given an extra star. In a nutshell, believe it or not, despite my name, number and ID matching that of the reservation and my photo ID, I had to provide 2 references who she then called to make sure I was who i was. Neither answered because these days, rarely do people answer unknown calls, but thankfully, she accepted their voice messages as proof I existed. Also, the truck was double-booked for the next day so we were, in a roundabout way, asked to return it early. All in all, check out took 40 minutes. Check IN had to be through their website, with several photos, and with a dying phone battery and wondering how people without smart phones do it, the process took 15 minutes when it should have been a simple key drop. All in all, just shy of a full hour of bureaucracy. UHaul has lost our business.

this place is run more like a concentration camp and a storage facility. We rented two units, and I…read moredidn't know that we were not allowed to have access after 10 PM. I was working on my storage unit and didn't leave until about 10:30 PM. The next day, Michelle called us and made a big federal case out of the fact that I didn't leave until 10:30 PM. She was saying how everything was on camera, she side of the exact time that I logged out; she turned it into a federal case. We were really turned off by her militaristic attitude. I wish I had rented from a different storage facility. That's what I get for not reading the yelp reviews first!

Joy and the team at Bayhill Storage are amazing to work with. We have had multiple storage units…read morethere over the years past five years for various reasons and every interaction with them have been courteous, kind, respectful, and helpful. The facility is secure, kept clean, and we always felt like our belongings were safe and that we were a priority for the Bayhill Storage team. We never had any issues or concerns with water damage even in the fluxes between seasons, everything stayed dry and protected. We've thoroughly enjoyed having our extra items at Bayhill Storage and highly recommend this company for fair pricing, secure storage, ease of communication, and reassurance that your items are cared for.

This facility is outstanding! clean, accessible, safe with responsive, helpful and friendly staff…read more Highly recommend.

Our family is extending Kudos to Kim at Ace Hardware Storage. She has been helpful and provided…read moreexceptional customer service while my mom had her precious items stored in Mt. Vernon. Thank you Kim.

As I've traveled 43 States..and worked in several.. I've storage units in multiple states and this…read moreis the first.. and my last time I seek business with ID Theft ignorant Business.. a 7 pages of Rental Application? And insisting on the need for SSN... not just background check.. apparently another dumb ass seeking Credit Checks for a Storage Unit??!?? Ludicrous.. I refuse.. ID theft is serious stuff.. and rental of Storage is completely unnecessary.. as is the 7 pages completed. I recommend EVERYONE else..except Tridex Co. I bet these guys need a 30 page Deed and/or Title to do business. Stupid ..oh yeah.

From the owner: Professional environment, clean well located offices, dry, secure storages, everything one needs…read morefor a successful business operation.