I understand that it was Christmas Eve, and I absolutely respect retail employees wanting to get home for the holiday. That said, the store was posted as closing at 7 pm, and I arrived at 6:45 needing a single item. The front doors were blocked, and I was turned away with unnecessary attitude, which was surprising and unprofessional. If the store planned to close early, that should be clearly communicated. Otherwise, customers should be allowed to shop during the posted hours without being made to feel like an inconvenience. Between this experience and ongoing issues I've had with expired or poor-quality food. And prices that put Whole Foods and Raleys to shame. I'm currently counting down the days until Nugget opens. Until then, Target and Safeway can have my money. read more

If you're looking for a stress free shopping trip, this is the spot to go to. I came here right after a costco trip on a saturday, and it definitely served as a destresser. Lots of available parking and surprisingly not too busy. Friendly staff and clean store with lots of options! I was happy to everything I was looking for (lentil soup ingredients and corn bread mix). This is definitely going to be my regular place to shop on Saturdays! read more

Check your receipts, folks! While this is a convenient location, prices seem pretty high. Then when you bring to their attention of pricing errors, they make you feel like a cheapskate. They don't do anything to make it right, like maybe an apology or a $5 gift card since you had to drive back? Poor customer service. Plenty of other grocery stores in the area to support. read more

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The Behind the counter is an absolute delight however the heavyset blonde in her 50s. I think she's the owner is extremely rude and dismissive. She's speaks to employee rudely and she's rude to the customers and she's very dismissive. They're always closed when I go there when they're supposed to be open, they're always out of donuts when I arrive between nine and 10 o'clock in the morning I've gone there six different occasions and only one time have they had donuts and I arrive between again 9 AM and 930 or so I would never go back there. The blonde older woman says she is the owner and she's rude. read more

Would recommend the service is amazing love the prices I go here all the time I leave walking distances from savemart

Always a great sale. Prices vary, so you really have to shop the sales. With other stores just a short drive, you can save on groceries. Just don't get everything here. Some things are way overpriced. But I gotta say, the produce and fruits selection, pricing and quality are top notch here!!! Much better than Safeway down the road. The employees are hit and miss, seems the younger ones just don't care to be friendly or helpful. I have encountered quite a few of the older and middle aged ladies to be very friendly, and helpful though. Maybe some more training is needed for the younger people on customer service and friendliness. It is our neighborhood grocery store, so it is convenient to grab milk or bread from there on our way home from work or errands. It would be nice to see something done about the rowdy teenagers coming into the store with their bikes and playing ball like they are on the court. Very much makes me not step foot into the store after school lets out - and we will see how this summer goes read more

I usually never write any reviews but as of today I had to. I am new to city and it didn't leave a good impression. I was at Save mart supermarket, the manager and the cashier made me feel really uncomfortable. I sensed racism. As there were customers ahead of me in line, he greeted them all, spoke to them nicely, but when I came to the register to get checked out, the cashier and manager barely even said a word to me. The manager was standing right by the register. He appeared to be a guy with throwback jersey. it was truly uncomfortable to the point where I had to wish him a nice day myself. Being kind and friendly goes a long way. I wish I can say I will go back to that store again. read more

This store is so dirty. There is trash outside all around the building. The restrooms are filthy and look like they haven't been cleaned in months. With the filth in and around the store, I could only imagine what crawls around on the food in the storage room. They typically only have one register open and it is pretty much self service. read more

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Second or third time in here but they have no cashiers avaiable to check out. Seems a bad way to lose business waiting in line over ten minutes for two people in front of myself! read more

High prices on items, not much sale going on and the store app is not much to rave about

I love SM... but I hate stupid games. Please don't spend money on the "chase the savings" game. It is a waste of resources and a lie. I go to save mart already to chase savings and these stupid games cost us millions. Maybe I'll see if Safeway has a better price? Please stop. read more

This review is specifically for the meat department. I always know somertimes the meat department will have out some supprising and unusual cuts, from beef short ribs to a killer deal on pork. But, this time I was browsing just before Christmas Eve and of course there was tons of prime ribs out, most pieces way bigger than I'd wanna cook for two people. I saw this "Prime Grade" small cut prime ribs, about 2 inches thick, maybe you might call it a thick cut ribeye, but it looked like a good piece with good marbling. $14.99 was the price, so I thought, this would be like $22 a lb at Costco for this cut! I didn't plan on cooking Christmas Eve, but I guess I am now. This was one nice looking piece, trimmed decently so not a ton of extra fat. Cooked it 45 minutes at 350 and then seared. After cooking, wow, this thing is so tender it's falling apart trying to pick it up, I had to use a spatula instead of tongs! OMG! This was the best beef I've ever had in my LIFE! No kidding, better than that $90 steak in Vegas or any other restaurant, that's for sure! Great beefy flavor, and so tender, you could see the meat grain fibers separating when you cut into it! You could just pull the meat apart cooked medium! I'll continue checking out this meat department regularly if I'm in the store. read more

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I'm done with it. Two people checking out and a long line at self-checkout with lots of items not entered in the computer and nobody to man it.. read more

The highest priced grocery store in the area. Expect pricing well exceeding other markets. This poorly managed store fails to rotate dairy and meat products so you need to be very careful when picking up items. Check your expiration dates. The layout can often be confusing as certain items will be found 'not together' but in multiple aisles. It's a sub-par store and offers nothing charming or welcoming during your shopping experience. A perfect choice if you enjoy spending more and getting less. read more

Back to refusing service to minors...my daughter is 14 and went to get something for breakfast before school while her father was in the parking lot and was turned away even though she was alone and had money. I've been in this neighborhood for 14yrs and have sent both my daughters 14/17 inside multiple times in the past to grab random items because I dont necessarily want to get out of the car all the time. I'll be driving down the street to another store from now on. Find a better way to address the issue or don't have a store near 3 schools read more

i literally went in to buy a kinder egg with my friend and they kicked us out for being too young when we are 14 like huh and then didn't even let us make the purchase. unbelievable. expected way better. read more

Save Mart - us walking in moments before disaster - Grocery Near Me - rocklin, California

The customer service in the Rocklin store is crazy good man, everyone is so nice. Ya'll gotta give them raises ASAP.

Do not shop here. Horrible customer service. Shady pricing and zero ownership of store created problems. This store is esthetically stuck in the 90's. That's okay, I like a good throwback grocery store. It's the management and service that are the real problem. The corporate HQ in Modesto is rocking a 2.1 star rating. Yikes. I can see why though, the lead clerks and most employees have zero training, interest or concern for their customers. The checkers are all checked out. Blank stares and weird conversations that span a range of inappropriate topics. Situations which should be easy for customer service to handle are escalated into defensive and non-sensical blame-fests. Blame the customer, blame a different department, blame your new boss. Sketchy pricing here, make sure to check your receipts. And, if you want to save money at Save-Mart, the best thing to do is shop somewhere else. read more

This place is definitely in need of some refurbishment and better lighting. It feels kind of dingy. That may make some people think the prices are great, but they really aren't. The employees don't seem very happy to be there and it shows with their customer service. They can come off as rude and bothered to deal with you, even when you are the only customer there. Some positives: I like that they have self-checkout, their hours are convenient, and, on more of a personal note, it's the closest grocery store to my house. read more

You can definitely save money by shopping at Save Mart. The staff are very friendly and helpful.

Not sure how they've even acquired 3 stars. There really is more cheer in a graveyard than here. Management seems utterly miserable to be around. I would rather spend my money at any local store, nugget, Whole Foods. Ignore savemart like the plague. Deli & bakery items often expired. read more

Whoever the cake artist is at this location is amazing! This cake was truly a show stopper. Thanks for bringing some much needed fun to a tough time for us all! Worth every dollar! read more

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I was at the self-service check-out last Sunday morning. I asked for help....... Nicole was more interested in talking to the bagger Guy. The 2nd lady I requested help.......was rude to me. Very disappointed......uncalled for..... read more

Very disappointed at the blocking of minors to enter the store unaccompanied. My son often would pick up odds and ends for me after school on his way home. Now he can't. Are there exceptions? Can I send him with a dated note/shopping list and my number??? How about only letting 1 or 2 minors in at a time? Today I went in with my son. I asked him to help me divide and conquer- he went to grab something on one side of the store for me while I grabbed something from the opposite, with the plan of meeting at register. He was told he could not be in there. He was asked to leave even though I was in the store with him. He let them know he was with me. He was still told to leave. Next, are they going to require that I put my minor on a leash? I live 2 blocks away from Save Mart but will now drive to another grocery store for all my grocery shopping. read more

Was craving some beef jerky and saw they had the meat I wanted on sale. The butcher was putting some meat out and I asked if he could slice it for me. He said no problem, asked how thick, length etc. I had to grab something else and when I went back it was sliced and wrapped. He had a great customer service which is rare nowadays. Didn't get his name, but he was the butcher working this Thursday afternoon. Thanks again!! read more

I just returned from a "last minute" trip to this store. I counted 10 adult customers not wearing face coverings and two employees wearing theirs improperly---with the mask dropped below their noses. I even asked one of them, a young woman moving shopping carts around INSIDE THE STORE, to pull her mask up to cover her nose. She gave me an excuse that she gets "really dizzy and I have to go outside and..." Granted, it's close to 100 degrees out there today. I would probably do the same thing OUTSIDE, in the wind. But using this excuse to not wear her face covering properly while inside the store due to a problem outside the store doesn't cut it. I didn't raise my voice or even follow with a snappy comeback. I just walked outside with my stupid groceries feeling angry. Why? Because my wife works in a nursing home. We cannot take any chances. So when we need last minute items and need to rush to the store, we need to be sure at least the store employees are following state mandated rules; not just paying lip service to them. Savemart! Putting up signs isn't working. Other retailers have an employee at their door reminding people to wear masks and are handing masks out to those who don't care enough to bring one. This store won't even do that. As a result long-time customers like us can't shop with confidence at this store. Call me a "Kevin" (male version of a "Karen") that's fine. But I am tired of keeping my mouth shut. This is not a hoax folks. People are getting sick and some are dying. Why do we have to put ourselves at risk because some confused people refuse to follow simple, easy rules? read more

Savemart Rocklin has a Rockstar status baker/cake decorator! I was looking for an inexpensive last minute Bday cake for my daughter's party. I didn't care about the flavor, I just wanted a pretty thing to look at for the dessert table. I didn't get her name, but I was impressed when the cake lady took a photo of my sample cake and wrote down the intricate details of the 'dream' cake. Mind you, I know this is SaveMart and I have very low expectations. I picked up the cake and lo and behold...I was in awe! It's one of the most beautiful one tier cake I've seen in my life. Everyone at the party couldn't believe it when I told them I ordered it from SaveMart down the block. Also, the cake was extremely delicious. I have no doubt it was made with lots of love. I didn't get her name, but I want to internet thank that decorator lady for a very impressive cake, on top of planning to go back there soon to personally thank her. I didn't pick up the cake, so I didn't get to. But this rave and review is a well deserved one for her and SaveMart. Hope her employer knows they have a gem of a worker and that their bakeshop offers products that could compete against the best of the best in the area if (wo)manned by the right personnel. BTW - I paid a third of what other bakers would have charged ME. read more

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Richard at the Stanford Ranch Save Mart is a ROCK STAR!! I asked about a select bourbon I was interested in, but could not find it on the shelf. Richard, who has been with Save Mart since 1979, knew right where to find it!! Since the product was in the back, Richard could have easily said it is out of stock. Instead, Richard took the time stop what he was doing to find the item for me. It is this level of service that sets Save Mart apart from its competitors. I love shopping where the customer is respected and cared for. Richard is a great example of why Save Mart Stanford Ranch is the BEST place to shop. If I have any wine or liquor questions, I always know Richard will have the answer. Thank you, Richard!! read more

I went there on Friday night around 9-10pm. The place was pretty nice and organized. It was also large and well-stocked. They sent us a coupon and that's why we went there to check it out. It was our first time at Save Mart. Maybe we'll be back for different items in the future if we are in the area! read more

Local, and a quick distance from our home. They have a good selection of different products other than food. I'm not overly impressed with their meat quality... But their prices are fair and reasonable. read more

Wouldn't recommend this grocery store. It's overpriced, lackluster customer service. I won't be shopping here.

I'm confused.... No unaccompanied minors?? My job (Starbucks in the same plaza) has me, a minor, support there business because it's close and convenient. Well mysteriously as I'm walking in as a loyal patron, I'm turned away and pointed at a sign that says "No unaccompanied minors". What? I'm months away from being a legal adult, and I'm turned away from a business that I frequently patron for my job??? Like fine, I will take my business somewhere else regardless of how far I have to travel for it. I feel so discriminated against. And I'm not happy about this. No high schooler gives a fuck about save mart to steal from there. And with that being said, there will always be bad apples, however there is theft in every age group!! You are a fucking huge corporation!! Get over it... read more

Yesterday I went to the Savemart and unfortunately there was no sanitizer for cleaning the carts and no mask for the people that they haven't any masks with themselves in the entrance. read more

I live close to this store. First impression: the parking lot, store front, and walkways are often littered. Inside, nobody seems glad you're there. In fact, nobody seems glad to be there. It's not a happy place. I prefer to drive to Bel Air. read more

Sighhh, this is the closest grocery store to my house and I'm always disappointed when I shop here. It takes me several months to forget that and I end up there for a few grocery items.. I am quickly reminded why I do my shopping someplace else. Save mart should change their name to "spend more mart". This store is in need of some major updates. It feels old and run down and everything costs a little more than other popular grocery stores. I will say that the produce department is clean and nice, albeit overpriced. 4 stars for the customer service. 0 stars for presentation and price point. Sorry save mart! read more

It was clean and very large and well stocked, but the staff could have been a lot friendlier. We were excited to have found a save mart close to home but I think we'll stick with bel-air and Nugget. read more

As the lone grocery store for a huge suburban area, you would really think they'd spend more time and resources on their super sad coffee shelf. We need more cold Brew Save Mart. Your empty shelves have been untouched for weeks. Not cool. read more

I have to say the prices are reasonable and the employees are sooo nice but I have no idea how this place is still open. Every time I shop at SaveMart there are very few people in the store. The food always has expiration dates close and some of the food I saw today, has already expired. I don't foresee this location being able to stay open for much longer. It's unfortunate considering I always have a pleasant encounter with the staff. read more

Save Mart - Grocery Near Me - rocklin, California

There is more cheer in a graveyard than here. Deli employee seemed quite put out that I "bothered" him for an order. This is not the first time I have encountered attitudes like this at this location. I deal with customers as well, and when I have a really bad day, I still have to suck it up and be pleasant. There are too many stores around here and I'll pay the extra money and drive a little further to head over to Nugget from now on. read more

I shop here pretty much every other day and was surprised to see some of the comments. I really enjoy shopping here and have yet to have a negative experience in my nearly 2 years of shopping at this store. The staff all are very helpful and friendly and I very rarely wait in line. I occasionally wander a bit while trying to figure out what on earth I'm going to make, and someone will almost always notice and ask if I need help finding something. Oh and my son loves coming here to check out those little 50 cent machines at the entrance lol. Appreciate the team and the service here! read more