Terrible customer service. Call the store to ask a question and get hung up on whenever someone finally answers the phone. Same result multiple times. read more

Today I went in to pick up a cake for my daughters birthday. I have to say I was a little disappointed. I asked for the cake to be ready by 9 and I showed up at 10 and it wasn't ready yet. So I went and did an errand and than came back to pick it up. It looked great but like I said it was late like over an hour late. I wanted to update my review because I should report the good with the bad. The beginning of the week was my wife's birthday and I called on Super Bowl Sunday in the afternoon and called to order a cake. The bakery manager did a great job on getting me a very nice cake on short notice. I know they were very busy and he took care of it. So that's the reason I added a read more

This store has served me very well for over 10 years. I love that they always run excellent weekly sales ads that accurately advertise some of the best products available at prices that rival most competitors. This entire store is staffed by many helpful employees who know their stations very well. I shop throughout many areas of this store, but especially love the deli area, they stock some terrific cold cuts and assemble some very satisfying sandwiches. I'd highly recommend shopping here for your grocery needs, but just know that this store can get jam packed with customers around holidays and special events. read more

Save Mart - Beer For All Occasions - Grocery Near Me - merced, California

Don't really care for this store. Not very clean, has a weird smell to it..just a little "off" all the way around. Cashiers and baggers are not professional either my boyfriend and I went there last week and the cashier and bagger were playing a joke on the customers by putting plastic cockroaches on the change drawer. When the customer in front of us went to reach for her change she screamed out because there was a fake cockroach there. The cashier and bagger were both laughing and the bagger told the customer that it had been the cashiers idea. I mean seriosuly?? WTF? read more

Raley's is the EXPENSIVE STORE. I decided to be economical and shop here this week. So the place is not as clean, not as cheerful, and the customer in front of me must have worked for the company because he was talking with all the employees in a very not public manner while I patiently waited. The employees on duty didn't care. Again I started with "Raley's is the EXPENSIVE STORE". And Save Mart... Well SAVE is right in the name so it should be cheaper right? Hmm, Then I should not have been seeing more expensive meat, produce, and higher prices in the aisles...right? Clearly this unfriendly, unclean, uncheerful place is misnamed. Why are there Save Marts in the valley anyway? WHy don't we have a Safeway to compete with Raley's? read more

Everything someone living in Merced would need as far as groceries are concerned. Staff is good. One bagger chick with blonde hair is creepy, and the older blonde checker, but everyone else is super friendly. Especially Bruce and bag boy Cameron! read more

This review is on the pharmacy Recently moved into the area a couple of months ago. This pharmacy has little action. After two months of vindictive hostilities with Pharmacy mgr we can see why. Never again at this location will we shop read more

This place is pretty expensive. I like when they have $5 Friday's though, totally worth it. (Top sirloin, NY steaks etc all $5) they have mochi; which I love, so I come here often smh...I also like the deli I had the sandwiches here about 4 times, and no lie each time they didn't have an item....like it's a fucking grocery store how are y'all running out of shit ? I keep going cause they accept food stamp lol, but ima find a different spot if they keep fucking with me read more

This store has really gone downhill. It's sad because savemart used the be 'the' place to shop. We had three here in Merced at one time. Growing up in Merced and shopping here for Many years I can say the cashiers were friendly and fast - now days the cashiers for the most part seem more interested in socializing with each other and the baggers. The deli counter has very unpredictable service. Sometimes it's really good but several times the attendants have totally ignored me. Unfortunately more and more I find myself shopping elsewhere. Wish they could get their act together. read more

Prices are good, the staff is really helpful and always willing to go an extra mile to make our shopping trip plesent. When we are in the area this is where we shop! read more

Clean store and big variety of vegan products. Anthony was really helpful (eye contact, genuine smile) when he bagged my groceries. I'm new to Merced, so definitely going back there. read more

bakery sucks. ordered a custom birthday cake for wife a whole day in advance and when i go to pick the cake up the next day my cake is sitting on top of display case with the box open. i don't know how long it had been sitting there and to make matters worse the edible image that i paid to be on the cake was not on the cake and the person who took my order wasn't there so i jad no choice but to take the plain jane cake and a 5 dollar refund for not having athe edible image. i will never shop at another save mart again. especially in merced california...straight lames!!!! read more

We love their bakery how they added their new refrigerated doors. much easier to access the cakes. Most of all we love Sara customer services at the bakery. She has help us out twice and she is so sweet and always with a smile. Love to order cakes from someone who is so wonderful at their job. Great job Sara. read more

Great service and prices, David was very helpful in particular! Thank you for your service.

Their meat department is a joke. The selection is poor and most of the meat/chicken expires within a few days. I used to shop at the atwater store which is awesome compared to this place. read more

Just shopped for the first time. All employees were helpful and the prices were decent. Store was well stocked and the employees on aisles all asked if I was finding everything. Store was extremely clean including what looked like brand new red shopping carts I could actually steer! read more

I shop here almost daily and the staff is wonderful and always courteous. Meat and produce is great quality. The only grocery store I shop at! read more

Horrible customer service and they never have the products that I go there for everybody is always rude pissed off and doesn't want to be bothered read more

I go to this store often, it has everything I need. Usually everyone at the store is friendly. But, sometimes I feel like the people who work here can be a little unprofessional and immature. The other day as I was checking out, a bagger and a cashier were playfully arguing with each other. One said " I hate you" and " Your hair is F'd Up" to the other one. I thought is was very unprofessional. read more

Got a little concerned today when I went to the deli for some hot food and she asked if I wanted to try one to make sure it's still good. I was like why wouldn't it be? She said well they have been there most of the day. So I said why are they in the case to be sold. Really made me not wanna go there anymore. She said she would pick out the really burnt and dried ones. How many times have I bought old nasty food and the clerk didnt tell me. Not good at all. Very disappointed read more

Bleh. They never pick up the phone. Parking around the place is on the lower end of decent. However, store is clean. Most of the employees are friendly. However, I wouldn't be surprised if Food Maxx starts beating them in every challenge. read more

Completely rude and lacking any sense of customer service. When asked why compliance with its own policy could not be kept, manager Brian refused to talk to me. Avoid place if possible. read more

save Mart is probably a good location and location is everything location location when it comes to real estate it's a good location at g and Olive towards the high school to pick up groceries and get cash back from the cashiers without a surcharge from an ATM at a 7-Eleven or ATM at a gas station at the Mobil gas station their prices aren't the lowest in town but you pay a little bit more for a little bit more convenience Costco is probably the cheapest there are other places that are also comfortable and price or lower like food 4 less although the quality at food for less is not quite as good as at Costco and Costco has enormous amounts of things that you have to buy or great quantities so you have to package all your groceries separately in order to make the best benefit from your grocery shopping experience there read more

Every time I accidentally walk into Save Mart, it's like I've stumbled into an alternate universe. It's an alternate universe where everyone is always stoned and no one recognizes your existence. The checkers at Save Mart are the worst. They are constantly talking with each other about inappropriate things like getting drunk after work. The customers at Save Mart are literally drooling on themselves at all times (this is not a joke, I have seen people foaming at the mouth several times). I don't really understand this, because Save Mart really isn't in a bad part of town. Save Mart is seriously the worst grocery store I've ever been to. Sure, you can save a few bucks, but it's not worth exposing your children to so many unsavory and smelly people. read more

Out of the 3 save mart locations we have in merced it ranks the 2nd cleanest of the 3 but the customer service here can be hit and miss.. I have seen cashiers say some of the rudest things to their customers and/or give dirty looks to people using food stamps or WIC coupons.. don't get me wrong some of the staff here is wonderful and very helpful but that's a small percentage.. this location gets 2 stars for being clean & closer to my area but I would rather still go to raleys even though prices are a little higher the store is 10X more clean and the staff is beyond exceptional. read more

They thought I was stealing and I was really trying to get my mothers medication but they were trying to stop me from coming into the store if my mother doesn't get her medicine she will die so the workers need to get right on who is trying to steal and who isn't. (The only reason why they thought is because I'm still a teenager so they think ever teenager is gonna steal) read more

Kool folkz at the seafood counter. Always friendly and helpful when I buy crab. No problem when asked to have them cleaned.

I love Savemart, but as far as the deli/bakery the workers there are very rude and unprofessional, unclean when it comes to touching and making the sandwiches, they have a attitude like they don't want to be there nor help the customers, a lady there by the name of Tiffany was very rude and argueing with the customers and Patty stood and watch and didn't say anything, I will not ever buy anything from that deli/bakery again, very bad service. read more

LOVE this grocery store! ALWAYS friendly, helpful, knowledgeable people available to help! Great prices on many items and their bakery/deli is A+++ It is the perfect example of a corporate store with the small town community feel!! Best grocery store in town! read more

I usually don't shop at Save Mart every week but I do a few times a Month. I have always ordered my cakes Birthdays, Anniversary's, Graduation's here though. I also work for a large company and order all our cakes here. Today I went in to order a Graduation cake and the customer service was horrible. No one asked to help us, every one in the back were just standing around having conversations. I finally go someone to help. When I started ordering my cake for a 2019 Graduation, the only choices they had were for 2018!! They started with they haven't received their 2019 stuff until June! I told them College Graduations are happening now and their only excuse was "I don't know, we haven't received our stuff". They were not even concerned at how unprofessional that was. You're a bakery that should be prepared for events at the time of the year they happen! I don't work at a Bakery and even I would know to not have examples of cakes that are for last year!! I left and told them I would go somewhere else where I can buy a cake that says 2019. Due to their lack of concern, I will never order another cake from them and I will take all my business to Raleys. Yes, I went there when I left and ordered a 2019 Graduation cake with no issues and the best customer service. I should've switched over to them a long time ago!! read more

Love the prices, there are always great deals. I often stop by after my evening classes to pick up quick items. The only pitfall of this SaveMart is that there is never any rotisserie chickens after 8 pm. For the last couple of months, I've been going in to see if they might have one after my Wednesday classes. Not once has there been any. Besides that, the employees are friendly, and it's clean. read more