I ONLY wear INTIMISSIMI and this is my "go to" boutique... My husband found intimissimi in Europe…read moreseveral years ago and "I love it"! The lingerie & bras & undies are amazing and they are flattering! I will NOT wear anything else! And the customer service is top notch. The employees are so nice and helpful!! I'm so happy "INTIMISSIMI came to America!"

Intimissimi has a nice selection of lingerie that's not too pricey but still better than what you'd…read morefind at Victoria's Secret. (I'm not sure if Intimissimi is still sold in their stores, but everything in here felt just a bit higher in quality.) If you're looking for higher-end stuff, there are better stores in DC, but for a somewhat budget-friendly purchase, this is the place. It was the employees who made the experience. Latish (I'm not sure that's how she spells her name!) and Suede were amazing. They were helpful but also just willing to talk about preferences and needs in a very candid way. They weren't pushy but also weren't afraid to ask, "So do you prefer thongs, or no?" Which is exactly the speed I needed. Latish walked me around the store, showed me their options, and never tried to push me out of my comfort zone. I had a really great experience purchasing here and would go back again.

This trip to Spencer's took me down memory lane. I walked around the store and saw a Nightmare…read moreBefore Christmas baseball jersey I liked. I am just not a Nightmare Before Christmas fan. I kept on looking around and notice I was pretty much alone in the store. I looked at the wallets, but saw none I liked or wanted. The tiny batman card holder wallet does it job for me. I remember Spencer's always having adult humor, but it seems the store has stepped up their game with butt plugs, whips, chains, penis shaped macaroni and cheese and more. Lingerie seems to be a big thing now. Spencer's has really changed with the times and that is not necessarily a bad thing. Looking at the toys, I see a few of them I have tried. There was a time I wasn't comfortable with my sexuality. There was a brother who showed up one day with two beautiful white girls. He talked to me and got personal very quickly. I was very uncomfortable and left the room. He got in one final question before I left the room. He asked me if I have ever had a woman preform analingus on me. I think about what he might have happened if I had stayed. Those white girls were very pretty.. On my way out of the store, my thoughts returned to the here and now. I saw one staff member organizing supplies. She did not look like she wanted to be bothered. Nevertheless, I had a good time.

3.5 This place always brings out the giggles when I come…read morehere with friends. They have so many gadgets and things that you would never find anywhere. This is the perfect place to find gag gifts and even something for a birthday queen, Bride or groom. Also, don't bring your small kids in here, you'll be having to answer a lot of questions from inquisitive minds. Lol

I have to say that my 'O face' as in my mouth dropped when I saw walls among walls of dildos,…read morebullets, strap ons, anal beads, whips, lingerie and so much more. They have tons of options; especially for women. Men sort of get the short stick when it comes to underwear selection. Don't expect to find much of an assortment for playful bedroom attire like they offer the women. Gay couples will have no problem shopping here. They have a wide variety of items to accommodate their needs for both men and women. My understanding is that all the porn movies are upstairs with a variety to select from. I am happy it is upstairs. In my opinion it is wonderful that I don't have to see old creeper dudes pulling Big Booty Bitches #48 off the shelf to scope out the material. I came here on a mission to pick up one item which shall remain to myself. My mission was accomplished, and it could not have gone smoother without the help of Jerry. Jerry provided excellent, exceptional costumer service. He was discreet about our conversation, and he is extremely easy to converse with. The man knows the material he is selling which is a definite plus in making those who do not feel so comfortable walking into these types of situations. I am not one of those, but I can see him easing the tension for someone who isn't as used to this sort of atmosphere. My only hang up about this place is that prices are at an influx compared to a couple of other places I've been to in recent memory. It isn't necessarily a bad thing, but just keep in mind if you're looking for more budget friendly items to look elsewhere. Otherwise, they offer tons of items. One last thing ladies; they have plus size lingerie that goes up to a double F in the bra department and 3X in panties. Double FF is still too small for me, but maybe eventually I'll get there! Happy XXX shopping!

Need an adult toy store? Well, they a have a variety of everything here, and if you want some…read moreprivacy if come here mid-day you'll have the store all to yourself with just the staff around. Staff is knowledge about products and use cases, so if you're curious to try new things and explore your sexuality more, you might want to consider this store to start with. Seemed to offer good value and variety of price ranges.

TL;DR: Not going back…read more I'd noticed this store years ago, but since it seemed to only sell underwear, I never went it. Finally, though, when I saw a sign outside mentioning Cut Loose, one of my favorite brands of clothing, I stopped in. The front of the store holds tops and the back of the store has a rack of jeans -- one brand I like is featured there (NYDJ). The rest of the store has underwear and pajamas. I have found at least one item at this store that I wear a lot -- a pair of NYDJ jeans. I prefer it when no one helps me, when I can look through the store on my own and decide if I like something or not. However, usually either the owner helps me or her associate does. Once I had both helping me when I was trying on bras. They also grabbed a bunch of tops for me to try on and exclaimed how wonderful they all looked on me. I ended up buying a number of tops, plus the bra that day. At one point during my fitting, one of the woman suggested I exercise. I'd never had anyone tell me that (except doctors and my kids and husband). I was offended, but still purchased the items. Of the items I bought that day, the only thing I've worn much is the bra. I keep trying on one item, but it just is not me. The others, well, I have worn them once or twice, but they are not me either. I've continued to go to the store, sometimes buying items, usually not. The most recent visit was my last though. I'd been to lunch with a friend, and parked in the parking lot where this store is located. I figured I had some time left on my parking stub, so went to check out what was on sale. The owner was there and asked if I'd shopped there before -- I was masked, so I understand that she didn't recognize me, but when I dropped my mask, she still didn't. That's okay. She asked my size, and pointed me to what she called cute tops in the front. I found nothing cute, in fact everything was pretty tacky in my opinion. I mentioned that the jeans I were wearing (same brand as they carry) were size 4. She told me they were too long. I countered that I liked my pants long and she argued if they were shorter they could be rolled up to become capris.

Excellent experience and highly recommend. I tried to find bras myself, wasn't successful, and then…read morefound this place. I walked in the door, she guessed my size, the first two bras fit like a glove, and I was out the door with three new bras in 15 minutes. The bras are priced the same as those at a department store. She was also fun to chat with too!

I was badly in need of an undergarment refresh after ten years of marriage and birthing some…read morechildren. I find shopping for them intimidating. The sales lady left me alone for a while but then asked if I needed help - 15 minutes later I was walking out with flattering, perfectly fitted, reasonably priced yet beautiful items. It would have taken me hours to sort through & select the right fit & items on my own. They also have professional comfort shoe accessories, hose, double sided hollywood tape, etc. Great experience!

The store is merchandised well but very poor customer service. I had an experience where the clerk…read moreran up my item for more than it was marked. When I brought to her attention, she never acknowledged the mistake but said she would give me a discount. When I explained I would pay the ticketed price plus tax, she said 'sorry I can't do that.' I can discount the item, and you pay the difference. I explained that it was not my error, so it made sense for the store to pay for the difference. She had nothing else to offer except to 'sorry, you have to pay the difference'. She did not offer to hold the item and soeak to the manager. I told her she would lose a sale over something trivial, and that was apparently ok. This shop is very small and specialized, customer satisfaction should be important, but i left and will not return. ​

I visited this store for an updated bra fitting and to purchase an everyday bra. As I walked in, I…read morewas warmly greeted by a store associate named Ipti (apologies if I've misspelled her name). She provided white-glove service throughout the entire fitting process. She was patient, receptive to my feedback, and made me feel comfortable during the process. I especially appreciated that she always asked for permission before entering the fitting room, demonstrating a thoughtful awareness of consent in a very personal setting. Ipti provided me a wide variety of bra styles and prices. she was receptive to feedback and would pivot based off my feedback. Once I finished the fitting and wanted to browse the store on my own, she clearly explained the store layout and different sections. At checkout, she carefully wrapped my purchase and attached care and cleaning instructions to my receipt, which I thought was a thoughtful touch. Overall, the store was clean and well-organized. The prices were higher than stores like Victoria's Secret for example, but the quality of the products, brands, and personalized service make for that cost difference. It was clear that the business genuinely wanted customers to leave with products that have quality and work well. The only note really from me on the layout was a room in the back left corner of the store that looked different from the rest of the store and had its door wide open. I wasn't sure whether it was a stockroom or part of the shopping. If it is a staff-only space, some additional signage or keeping the door shut might help avoid confusion for first-time visitors. Another thing I noted was that I was able to hear the employees in the backrooms discussing another employees background check. I LOVE to gossip but having these conversations where customers can hear could be deemed unprofessional and someone could abuse this information. Overall, I enjoyed browsing the store and the service and would love to return for future fittings and purchases.

Excellent service and wonderful selection for all sizes. I'm tough to fit, and they give…read morepersonalized recommendations and make me feel comfortable each & every time I visit. I wouldn't go anywhere else!

6/8/21 I enjoyed seeing how Disney is celebrating Pride with…read moreit Lilo and Stitch mascot.  Stitch is on a baseball cap that I might have bought, but was talked out of getting. An employee was very helpful with suggesting different items in this store.   I saw Manic Panic has been replaced with Arctic Fox semi-permanent hair dye.  I think it would be very cool if this dye could be a permanent hair dye.  I know my wife would enjoy this better. I saw Billie Eilish posters and shirts, but I got the feeling of a deeply depressed woman when looking at the posters and shirts.  I am sure she has a much better personality than the posters and shirts let on. Speaking of shirts, I  enjoyed looking at  Michael Myers  Halloween shirts.  The shirt where Myers is standing on a bridge, looks like a painting a can't place.  Nevertheless,  I like the shirt. I also liked the shirt where Michael Myers is giving you the finger. Yeah, Michael Myers is showing some emotion.  The third shirt is nothing special, but I do have it in the photo I took.   There are two things I normally look for when coming to Spencer's Gifts.  The first would be the wallets.   I bought two tiny Batman wallets, but since that time, they have all been abolished....just like the Batman Arkham Harley Quinn wallets. The other item I look for are the throw blankets.  I aquired a Harley Quinn throw blank from the Batman Arkham series.  I like to see what new throw blankets are being sold.  I never know if I might end up buying another throw blanket for $29.99 It is always fun visiting Spencer's Gifts.  I might be back for the adult toys for my wife's birthday.

Whoever was the cashier yesterday Sunday June 14th at this Springfield location between 1pm-2pm…read moreneeds some help to be more friendly when working a customer service job. My significant other and I were there during that time and we were getting some jewelry and the woman who assisted us seemed very annoyed and rude when we asked her simply for her assistance. Her responses were very short. No eye contact as if that's necessary. That's not the right behavior for a customer facing job.

I was just verbally assaulted and threatened with violence by the proprietor (or at least the only…read moreemployee on duty at the current time) of this establishment for having the gumption to ask that he look at a defective product they sold me 4 months ago and maybe, just maybe, help me fix it. Easily the worst customer service experience I've had in my 40-year lifespan. I had to get away as fast as I could out of fear for my own safety. Perhaps my body language or tone was misinterpreted because I am autistic, but either way, I will never set foot in this store again -- even going as far as to cross the street to avoid walking in front of it -- and will discourage everyone I know from shopping there unless and until I get an apology and an assurance that all employees are receiving customer service and sensitivity retraining that includes respect for neurodivergent customers.

Stopped by this store for the first time today and I could not recommend it more. The staff were…read morevery friendly and incredibly helpful - answering my friends and I'd questions and giving us helpful guidance. Their selection of toys was outstanding, and it was so much fun looking around and exploring!! Will definitely be back in the future. Thank you!!