Woodhouse spa is everything you would expect an upscale spa to be. The staff is amazingly friendly…read moreand attentive. It's become a part of my birthday celebration because I've been on my birthday the past 3 years. You already have a locker with your name on it when you visit. They made me feel extra special with little happy birthday wishes in different places. I don't use the same person for my massages but everyone that I've had has been wonderful. My favorite part of this spa is The Quiet Room. You go in before and after your massage and it is so relaxing. A great place to decompress and just chill. Don't forget your mimosa before you go in This is definitely a place you should visit in N. Hills. I'm looking forward to my next visit.

I booked a 50 min Swedish massage and Deyna was wonderful . Booked another with her before I made…read moreit to the parking lot. I do a lot of endurance and high impact sports and having this relaxing experience was something that is going to get added to my monthly routine. When I went in I was sore from that week's activities and I woke up the next day and nothing on my body was sore anymore. The whole experience was lux and felt like it was worth the money from the soft robes, to the quiet room, to the service. I highly recommend and I'm counting down the days to my next appointment.

Really enjoy Restore, staff & services. They are caring and knowledgeable. I love to sauna. It's…read moreclean and private. You can shower after if you need to regroup before work or meeting. Their nurses are very easy to work with and they offer professional recommendations for the different IV's based on your needs. Savannah gives the best facials I've ever had. Definitely book her at the Raleigh location. I do however wish they opened around 8am. 10am is late for me so it's hard to get in as regularly as I would like. But overall 10/10.

Not a great experience. Receptionist was nice. Other staff were uninviting. The room where the IM…read moreshots are done is uncomfortable and basically a closet. Staff wasn't friendly overall except for the new receptionist. Still, we wanted to book a future IV service and asked about the complimentary drip add on that's listed on the menu, and we told we wouldn't be able to get it since we got 4 shots totaling $200+ and not an IV, even though we did in fact want to book two IV Drip services for a future date. Doubt the business will be open long based on customer service and inability to maintain retention. We'll find another place with better offerings and staff interaction to get IV drips.

I had an incredible experience here today! My parents gave me a gift certificate for Lorena Luca…read morefor Christmas and I have been looking forward to this appointment for weeks, and boy did it exceed my expectations! Deb was my masseuse, and let me just say she has got some MAGIC in her hands! She asked where I'm having pain and discomfort, and I told her my back and shoulders since I work a desk job and sit at a computer all day, everyday. She listened and spent so much time on my back. She even worked on my hips and did some stretching. I was soooooo relaxed that I fell asleep a couple times. It's been about two hours since I got done and I'm still so relaxed and loose. I will definitely be back, hopefully monthly, because this was the best massage I've ever had!

Having been a customer of Lorena Luca since moving to Raleigh (& a GREAT tipper for their staff), I…read morerecently found an expired $150 gift card. I understand there are rules but I had been receiving cancer treatment for 2 years (most of it overseas).... & instead of the manager looking at my file & having the courtesy to call me personally, the reception staff just simply said NO they would not honor the gift card - even for a nominal lesser value (which I would have understood), & was simply dismissed as tho my prior support of their business was of zero importance to them. Good to know my continued business to them is of zero importance & that therefore I am of zero importance to them. Thank you for being so loud and clear that you do not care about customers & that it's all about the money & not the wellbeing of your customers.

I'm trying to find a new home gym so I went in to get a tour and took advantage of the first free…read moresession special they have online. They have multiple options including sauna Pilates, yoga, cycling, rowing, iso, core, buns sessions. I ended up doing the Pilates one. Each sauna room can fit three people but it really comfortably fits two so that each person can I have safe. From my understanding when you book online you can tell how many people are already booked for that session. Overall love the idea as someone who struggles to sweat in the gym, this really does feel like a good sweat. It's also open 24/7, so for people with odd schedules, it works. I could not find a place to put the volume up but that was probably my own fault, I should have just asked. There is a small area with workout equipment, I'd say that I can imagine this area could get packed. It doesn't feel like enough space.

I called last month to cancel my membership knowing I would be charged a same day cancellation fee…read moreof $99. when I got on the phone I was told if I waited one more month I would be at my 6 month of membership and it would be free to cancel at that time so naturally I waited one more month and paid my normal $79 membership fee and then sent in an email to cancel. The manger then told me that I shouldn't have been told that and my only option was to pay $99 to cancel. After I explained what their employee told me, the manager responded by telling me that this is why it is important to review the membership agreement. If an employee is the one that recommended I wait then why would I question that? Do better and train your employees properly.

Located off of Old Wake Forest Rd - tucked in on Bale St…read more off the street parking! Y'all- this place is heaven. Total body wellness. Concierge service. Cyro full body, spot treatment, INFARED sauna! Boutique clinic that is spotless. Staff makes you feel so welcome and at ease! An alternative healing option with providers that truly care about your well being. Cyro NC even has Saturday treatment times. Check them out - your body will thank you!

I LOVE this place. I Love cryotherapy! Cryotherapy has almost cured my current health crisis in…read morethree days of sessions. I can't tell you the relief! Cassandra was absolutely the best because I was nervous and wrought with anxiety about cryotherapy and my health issue. They are so friendly, calm, welcoming and knowledgeable. I have transitioned from the intro package to an unlimited package because I am a true believer. This place is so good for you but also so soothing it seems like a high end spa. Please, please do yourself a favor and try cryotherapy at cryonc -I'm am getting sessions for all my loved ones.

This is possibly my favorite YMCA out of all of them that I've visited thus far. Take note that the…read moreYMCA is nationwide and you need to let them know you are an out of state member when you check in (just say Nationwide Member). Unique features here: - Lots of sitting areas - Top floor indoor track - Large men's and women's locker rooms on the bottom floor - Ample space available to spread out from people - Hair stylist station in men's locker room - Treadmill in men's locker room No complaints here! It's a discombobulated puzzle on the top floor. Each open room offers a different quadrant of machines. One room has your benches/incline/decline. One room has all the treadmills/stairsteppers. One room has yoga/pilates. One room has your weight machines. And the room I finally found is hidden in the back and has all your dumbbells/pulley machines/smith machines. Word to the wise, you'll get a workout going from the bottom to the top floor. Three floors of fun! Enjoy your treasure hunt when you arrive.

First trip to this YMCA location. I was doing an errand and figured to see which gym was closest to…read moreme. There is parking in the back and it was already pretty full around the time I got there. But saw people leaving also. I was greeted promptly by Charles, I believe, and he was kind enough to give me the verbal tour when I said it was my first visit. I could tell this is a large location. Lockers downstairs, spacious and very well kept. Sauna was a delight and good thing it can hold a lot of people because there were like 8 of us inside at one point. A lot of workout equipment, all types of machines like 3 or 4 rooms upstairs for weights/ machines/ cardio/ etc. Areas for stretching and walking circle. The basketball court was great to finish the workout. I will definitely consider visiting again if in the area.

William Rand is a dime of a massage therapist. A true artist. As an added bonus, his personality is…read morean utter delight.

Terrible experience for my wife. She booked a massage through ClassPass, and the business contacted…read moreher beforehand asking if she could come earlier. She agreed and changed her schedule to accommodate them. When she arrived, she was told the therapist would be male. She politely explained that she was not comfortable receiving a massage from an unfamiliar male therapist and asked whether there was any alternative. The manager was extremely dismissive and rude and made essentially no effort to find a reasonable solution. What bothered us most was not simply the ClassPass policy--it was the way my wife was treated when she expressed a very personal and reasonable boundary. Instead of showing understanding, the manager repeatedly blamed ClassPass and made her feel like she was the problem. For a business offering such a personal service, professionalism, empathy, and respect for a client's comfort should be basic expectations. Based on how this was handled, I cannot recommend this place.

I like SweatHouz and have had good experiences here. You book online, they will send you emails…read morewhen they run specials, and I've found their system easy to use. You can also add a friend to your reservation for an extra fee. They will give you a tour on your first visit, tell you what the recommended times are for each part of the experience and everything is pretty self explanatory from there. I recommend asking for an extra towel, and taking the cool towel they provide (I've found it's a wonderful touch after you've been in the sauna for a while). Each suite has a private sauna where you can adjust the lighting and heat, a cold plunge, a vitamin C shower (with shampoo, conditioner, and body wash), a TV, deodorant, hair ties, and a countdown clock to make sure you know how much time you have left. I recommend bringing shower shoes, a bathing suit or whatever you want to wear, any lotions you use, a brush, and comfy clothes to change into after the fact. Lesson learned after coming here a few times from working out: the room itself stays pretty warm so getting back into leggings or biker shorts is kind of a pain. When you're done, they have a beauty station where you can freshen up your makeup, use their red light therapy, or blow dry your hair. I've started to make this a regular part of my wellness routine, and I really look forward to contrast days. Those days also segue into my best sleep nights.

I purchased session packages at SweatHouz and was told by an employee that they did not expire. I…read morelater discovered they expired after just 60 days, leaving me with two unused sessions. When I asked for an extension, the manager at the Wake Forest location said she was willing to help but did not have the authority to approve it. Bailey, the manager at Seaboard Station, refused to offer any extension or exception, even after I explained the misinformation I had received from an employee. I found her manner condescending, rude, and dismissive. To make matters worse, Bailey told me in a voicemail that their evenings were fully booked. I work full time and cannot attend during the day, so hearing that evening appointments were unavailable while also being denied an extension was especially frustrating. For a business that charges premium prices, I expected clear communication, reasonable flexibility, and respectful customer service. Instead, I'm losing two paid sessions after being told they wouldn't expire. Based on this experience, I would not recommend SweatHouz, especially the Seaboard Station location.

Great location for downtowners! I really enjoy the asthetic of this gym with the exposed wood-beam…read moreceilings and brick. I have tried other gyms in the downtown area, but none of them compare to the size and the overall feel of this gym. PROS: lots of equipment, free weights, and dedicated areas for floor exercises. Open till 10 PM on weekdays. Decent amount of parking. Great location for downtown residents. CONS: could be a little bit cleaner.

**GOOD GYM, POOR CORPORATE ADMINISTRATION**…read more I travel a lot, but when I joined O2 last year, the front desk was helpful, kind, and informative (shout out to amazing Sydney). I had a personal trainer who helped me for several months to achieve my fitness goal for an event. Gym and equipment were solid, customers were friendly. Due to my challenging travel schedule, I no longer required the annual gym membership and notified corporate and their staff of the cancellation. But that is when things got ugly. Received text messages and unauthorized credit card charges. In fact, they recently attempted to run $300 for non-existing training services. It feels like they either hope you don't notice or you don't care. If this is true, it is unprofessional and illegal. I am not the only one who has gripes with O2, check out other platform reviews. DO NOT RECOMMEND.

This is the best micro-needling package and service I've found in Durham (although the…read moreintensity/coverage can differ between technicians, and I had to try a few before I found the one I liked). But five stars for customer service. My appointment was cancelled at one location due to renovations, and then I was booked with the wrong person by accident. They didn't have any openings on short notice, and I wanted to get in before a wedding. This was frustrating, but then the owner called me personally to apologize and found someone willing to come in so I could get it done in time. I appreciate a spa with reasonable prices that is also considerate to customers! That's getting harder to find among all the medi-Groupon-spas where technicians are rude, and the company only cares about turnover.

Another great experience at Synergy. I had the best facial I've ever had today with Riley. It was…read moreso relaxing -- like having a massage. My face felt great after -- so moisturized. Highly recommend the Revitalize facial.