My friend and I tried this place for our first time. It's a cafeteria setup, so don't expect anything more personal than you get at KFC or McDonald's. With the exception of the "kababs" (Most of us know the Turkish pronunciation "kebabs"), everything is ice cold, which is not what my Chinese friend likes. It seems most of the customers, perhaps all but the two of us, were "regulars" who had a full grasp. We struggled with the masses of messes in two cold salad cases, half of them looking indistinguishable from each other. The lower tier of choices had the added difficulty of the descriptive tags being 30 inches above the floor and not tilted up, so I had to kneel down and lean over to read any of them. If you have a great memory, and come here several times, you may memorize all their offerings and not need to see these tags, but I am not likely to go through that struggle again. The menu has the confusion of "platters" some of which are simply salad and dip 3-some or 4-some. We picked a triple salad choice, told the spooning lady it will be to go, plus a beef "Kabab platter". The 3-item salad platter was promptly heaped into a to-go box and placed on a school lunch-style tray along with a foot tall "flagpole" with a number card atop it. This being a fast food joint, we expected the K platter to get tossed our way toute suite. Nothing was spoken to us about what was the routine here, so we just stood in line waiting and let a couple of customers slip past us so they could pay and go. Eventually, we applied our best Sherlock Holmes deducement skills to realize there is a small bit of receipt paper clipped onto the flagpole along with the number tag that shows the full bill. Time to get out of everyone's way, so we paid. My friend asked about the puffy bread piled next to the cash register, and cashier told us we get free pita bread with our order -- but not now, later. What's with the later thing? We took our high school tray to a table to sit and wait for the K platter. Fifteen minutes later, with the cashier gone to the kitchen, I gave up waiting and walked back to the line to stare menacingly at the spooning lady. After two minutes and no customers, I interrupted her walking and turning and looking at order tickets to ask what's up with my Kabab platter. She looked around and found it under a heat lamp. We still did not have any "complimentary pita bread", so I stood at the cash register 3 or 4 more minutes until the baker guy looked around and asked me if I needed anything. "We were told we would get complimentary pita bread." Got our bread, headed for home. The food was bland, except extremely salty. The beef kabab was very tough. I put it aside to be steamed tomorrow for 10 minutes to soften it. You would think a "Lebanese-Mediterranean" eatery would know to grill the meat on high heat quickly to avoid toughness. You might argue that since everything but the kabab was cold, it doesn't matter that we wasted an additional 15-20 minutes helping this lame crew get our order together. The only reason I will ever eat from this joint again is that my friend likes the taste of most of these salads and the cheap price (well-deserved in my opinion), but we now know to order a Kabab platter first, wait for it eventually to appear and then order a 3-some platter to go with it. I had a similar crappy experience at the "Square Table" restaurant in Lanzhou China. We would order fish, two veggies and rice; the two veggies and rice were put in front of us in 5 minutes. The fish came 20 minutes later. I found a solution: I would order ONLY the fish and wait for it to be put in front of me. Then I would order the rest. That's the insanity of China; it shouldn't be that crazy in Cary. read more