I have gone to this facial place for the last 18 yrs. They always offer great facial service...every time, i was not only able to enjoy the facial, but also enjoy the chatting with my facial specialist. Thank you, sasa!!! read more

My facial specialist was incredibly knowledgeable and took extra time to focus on my dry skin, which I really appreciated. She recommended a great treatment plan if I ever return, though I don't live in the area. I highly recommend the hydrating facial--it left my skin feeling amazing, and I even purchased the hyaluronic mask to take home. The ambiance is more of a traditional Chinese spa, so don't expect fancy robes or a super soothing atmosphere, but if you're looking for an effective, results-driven facial, this is the place to go! read more

I've been here twice for a facial when visiting my mom. I live in Michigan so we don't have many options in terms of Chinese estheticians. I feel like they know our skin better and use products and methods more suitable for my skin type. I've done many facials back home but really enjoy the ones here most! I just do the regular facial and it's amazing. I got a great massage for my head, neck and shoulders. It was so relaxing and I left feeling refreshed. The pricing is standard here. read more

Ken is amazing! Prices are slightly higher then some Massage places in the area but my 30min Ute foot massage by Ken mad a big difference in how I felt and left me feeling both relaxed and energized read more

3 stars based on my experience here I really wanted to like this place but when I came in for a relaxing facial, I did not get what I expected. 10 min in I was already being upsold on packages ranging from $600-$1000 and felt really pressured during the whole facial as the technician kept talking about the packages. She also said that I may not see any benefits and will need to come in often which was kind of rude. The facial itself was disappointing as she didn't do any brow cleanup which I've always gotten during facials. I left with lots of whiteheads still and she didn't scrape anywhere except my nose. Additionally, she left me alone for close to 30 min and my mask was well set and lifting off my face on its own while she was chatting with a client at the front desk. Overall, the facial was $85 and with 20% tip I paid $102. For this price the facial was good but not great. Upon checkout they also tried to cash me out at $600 and I had to tell them no and made sure to get my receipt in case of any mischarges. read more

Don't go. All they want to do is to upsell by repeatedly promoting different products and they will leave you on the table with dried mask for as long time as they want and don't care about your schedule. One of the staffs is very rude. Once you buy the package, you have no way to be out. Thank twice if you are to buy a package. read more

Picked at my face with a needle during a facial and left me with dry and irritated skin. It's been several days now and my acne has been progressively getting worse. Also tried to upsell me by repeatedly promoting different products. Will not come back and would not recommend. read more

A few of my friends recommended this spot for facials, so I decided to give it a shot, only to feel like someone was trying to sell me a used car the whole time. While they are good at extractions (though I felt like they were scraping the hell out of my skin, unlike any other facial I've ever had), and the mask is heavenly (I literally passed out for half an hour), I didn't appreciate the aggressive attempts at selling me everything under the sun. "Buy a package..it's much better, you need to get facials all the time!" Thanks, but this is my first facial with you, and I don't exactly want to commit $700 after that. You don't marry a man after the first date, I don't want a 10-package deal after one facial and no results yet... "Here are four products, you definitely need them!" "Um, I'll think about it, maybe next time." "But why don't you buy it and you can use it tonight?" UGH. STOP. Not appreciated. I may try a few other spots before I commit to this place...the used car salesman tactic did not go over well with me. read more

Ugh. I really had a great first experience so booked another appointment the following month. I called ahead, offering a couple times that worked well for me, but they asked if I could come at another time. It worked too, so I figured, fine. I got there on time and was led immediately to the private room. Yay! No one snoring next to me! The beginning of the facial was fine, until we got to the (second?) steaming/cleansing part. I swear the lady who was working on me left to get lunch. She disappeared for half an hour while I had steam blown at my face (until the machine ran out and she wasn't back yet, and I just laid there). I heard kids in the hallway and I heard dishes, so I think people were eating. Anyway. It took her a while to come back, and she apologized and offered me a special complimentary eye treatment for the wait. Of course, that's cool. The facial massage resulted in a MAJOR headache this time (and I think it did last time, but I wasn't attributing it to the facial). They press really hard on your temples. Then came the final masque. Goodness, I wanted to get out of there by then - I had laid uncomfortably in this small room with loud children outside for way too long. I swear, the lady disappeared again. I know it has to sit for a while, but it seriously took forever before she came back and took it off. I also asked for a menu of all of their services, and for Chinatown, this place is really expensive. And now I've figured out it's not even worth it ... read more

I've come here before to get my eyebrows waxed and I've received plenty of compliments everytime I get it done. However, this review is primarily for the facial service that I recently tried. It's a pretty no frills spa so if you're expecting the typical high-end, luxury decor, you're not going to find it here. But it is clean and organized so really that's all that should matter. What they lack in decor, they make up in the quality of the products they use & service they provide. What I loved about my facial was that they don't limit you on how much time they spend with you - a treatment lasts as long as the esthetician thinks you need. So my facial lasted a full hour and half and she thoroughly worked on my skin. Plus she gave me a full face massage, a little neck & shoulder massage. After my facial, my skin felt great and I'm noticing a cleared complexion event after a few days. I ended up buying a package deal since it's cheaper ($40 per basic facial); its honestly the best deals I've found for a facial. But I will warn that if you don't speak Chinese, there is a bit of a language barrier. read more

Came for a facial. The facial was really relaxing and helpful for my pores and skin. The lady was good at it and nice. The place was clean. Don't go there if you're looking for a luxurious spa though. read more

I came in for Laser Hair removal treatment. I realized that all other reviews were for facials, so my review can be helpful to others who want to try it. I give it 4 star cause I do not know the result of the treatment yet. Price - The price is fair. I brought an underarm package, $440 for 5 sessions and each session is for both arms. They said if people have coarse hair they will give a session or two for free as touch ups if they needed it. They said normal people only require 3 sessions to completely remove all the hair and the rest is touch up. Please note this price is only for underarm and I got a New Year discount. I've asked for other parts of the body and they have a range from upper lip area $300, to Legs $1600 and so on. These prices are only estimates. And this price does not include tip so expect 15% more, for me is like $70 ish but split the tip 5 times for each time you go. The $440 is paid up front in full amount, not refundable. I've compared prices with a well-known corporation, Ideal Image in Braintree. They offer $1600 and that is after a 50% off. I had to fight for a 70% off promotion on their website that they claim was a mistake for days to get the discount which was $1100 ish, still more than SASA. I am sure if you search around you can find better prices but I would suggest going to a well-know corporation. I've been told SASA is the big cheese in NY. The Staff- They are friendly and willing to explained everything to me before I commit to the treatment since $440 is not a lot of money but you should feel comfortable before you throw in hundreds. Like everyone this is my first time so I have many questions during and before my first treatment. They were friendly over the phone, I called twice and both associates who answered were nice and patient with me. They were not pushy like everyone described. The person who did my treatment was Rachel, she didn't sell me anything during the entire time I am there. More like just friendly talk about hair removal tips. I felt comfortable with their service, just a little embarrassed since she has to work with my un-shaved underarm. The Machine- I am sure anyone who wants to do laser hair removal has done their research. I did mine and took me a year to finally decide to do it. Most of the places, including Ideal Image uses IPL laser, that is a pulse laser which hurts with every push, like a rubber band snap. The kind that SASA uses is similar to Soprano Ice. It is cool to the touch and isn't painful at all and they cook/freeze the follicle instead of zapping it. It might feel a little warm on areas with coarse darker hair, but 99.9% of the time you don't feel a thing. It feels like she is gliding a cool metal tip on your skin, no gel required. Beware since I did my underarm, it felt ticklish as she glided it. It requires shaved skin, which she will provide a new Venus razor with your assigned id number taped on and do it for you. She will disinfect the area and shave it for you. It is suggested that they shave for you before the treatment since they can see the areas with more hair so they can focus on that area more. Takes around 30 mins to do both arms. Location and facility- The location is smack right in Chinatown, can't get closer than that unless you are coming from a far place during traffic. Remember this treatment is not a one time deal so make sure you can come for at least 4 more times. The facilities are pretty clean, they make you change in to a pink tube top first. The room is small with two beds, looks clean, private, no window, good lighting, with full body mirror and has a hanger for your coats and bags. She wears a mask throughout the procedure so pretty clean, but she doesn't use gloves which is normal for a beauty/cosmetic place, but would prefer her wearing one for her safety. Don't get me wrong, I do shower but if it is me I don't want to touch other people's under arms with bare hands, but doctors do it too so not a big deal. Pretty sure they will wash their hands afterward. I think I pretty much cover my first experience, I will come back and update this after my last session and tell you guys if it works. So far no stubbles from the shave, looks like the hair is growing back slower. My 5 o'clock shadow under the arm is lighter and smoother skin. She said I will expect some hair to grow back thinner and just fall off during shower or by lightly touching it. Also you might get red dots on your skin it will go away in a few days, but no after mark pain. P.S. Reminder, don't wax or pluck before you go, don't expose the area to the sun afterwards. I waxed a week before my treatment and think it is not as effective. You can resume your daily showering routine right after the session. Hope my review helps - Good Luck. read more

I have been using Rachel for my basic facials. Once a month without fail. She is incredible. Quiet, kind, and VERY skilled. I tried some other girl once and really didn't like it. I like how Rachel spends a long time massage my shoulders and my face, and still put considerable efforts into extracting all the impurities from my face. The ambiance of the place is...simple and no-frills. Much nicer and cleaner than ALL of the other Chinatown skincare places I have been to. Highly recommended. read more

Do NOT go here! I am one of those victims who went the first time and was sold on numerous packages that I did not need but was too weak to say "no". So I hope you'll find this review helpful so that you don't fall victim to this business's tactics: Cons: - Way overpriced - The facialists don't pay attention to you and are quite lazy (read previous reviews and you'll know they spend more time at lunch than they spend on their clients) - They try to pressure you to upgrade your visits to more expensive packages and make up unreasonable excuses each time (every trip there is a stressful situation as I desperately find reasons to kindly decline their pushy sales pitches) - The people are rude and are not into developing relationships. They don't understand the line between professional critique and offending clients with blunt criticism - The results speak for themselves (My results have been less than satisfying) Pros: - I did like one of the workers, but she no longer works there. Needless to say, there's no point in going back after I am done with my beauty packages. read more

I was TOTALLY impressed with this place! I booked a facial with Sherry and it was the best facial I've ever had! She analyzed my skin and we came up with a treatment plan that was holistic. Sherry was very professional, thorough and super nice. The whole experience was very relaxing. My skin is clear, glowing and very soft after the treatment. Definitely will come back next time. read more

Great for eyebrow wax. I was looking for something quick, inexpensive and simple and this met my needs! They did a great job and the place was quiet and relaxing. Will definitely be going back on a regular basis. read more

I really like this place. I get an occasional facial, but I've come here for years to get my eyebrows waxed. $10, no fuss, great job. Plus, they're open until 8 p.m. on Saturday. read more

Been going there for facials probably 4 times, def the best facial I had done, but the admin stuff barely speaking English makes it difficult, and yes, very sales pushy, but good facials, so overall - 3 stars! read more

I must be pretty biased because I usually go to CoCo Beauty for facials.. buuut this place is horrible. Went with my mother last minute on a thursday (CoCo Beauty is closed then) and they took us both for the same time. Place is nice and well lit with a nice spacious bathroom for a little spot in chinatown. First of all, my mother is asian, so the pushy salesman attitude kind of comes with the territory of most asian stores we go to etc. but HOLY PUSHY. I had to argue with the woman doing my facial that I just wanted the basic facial for a very long time until I just decided to shut her up by saying yes to the acne one. Right after I agreed she immediately said that they don't do face massages for the acne facial. Excuse me? Whatever, at this point i just wanted to relax and everything was going dandy until the extraction part. This girl was tearing apart my skin, I thought I was going to pass out from the pain. I have a high pain threshold and understand asian facials get down and dirty but it was unbearable. She noticed me inching away and asked if it hurt. "A little... haha.." She stopped after and didn't even finish. After she globbed the facial on me and left me for what seemed like a half an hour. After we were paying and right before we got change back she said "You know this doesn't include tip" I was a little appalled but placed a $10 her way and left. Of course right after her trying to sell me everything under the sun. My face looked horrible for a week after, she scarred my face and I of course had to finish cleaning up all of my blackheads myself. NEVER AGAIN Coco Beauty is the way to go. read more

I have been using SaSa beauty in Boston, MA for some time. I like the lady who did my facial in the beginning, unfortunately she got married & left - good for her. I continued to use their facial services & but refused to give in to their expensive products - my advices to all potential customers are - DO NOT become victims of Sa Sa Beauty in Boston Chinatown, they are overly expensive & not worth even a penny of your money, There are plenty of other places offered even better & professional facials at lesser price and you can shop & buy their beauty products online or in stores for lesser prices than Sa Sa's outrageous over priced products & services. ------- DO NOT GO THERE ------- As soon As I use up my 10 facials in this package, I will never go back there ever again. I am counting down to the day I won't have to let Sa Sa rip me off and endured painful facial again. My worst nightmare came recently that this facial lady was rough scrapping my face. She tried to squeezed blackhead out of my nose & face, it was so painful I told her to be gentle & use lesser force. She replied as that was her most gentle squeeze & asked me to tolerate it. I felt she was unprofessional , did not respect me as a customer, did not treat me right, a complete psycho. I discovered there was a scar right in the middle of my nose because she - Winnie use excessive force tried to squeeze blackhead out of my nose. I even wondered if there really blackhead on my nose /face. My additional nightmare from Sa Sa recently was they claimed they have a new RF machine for reducing winkles,dark circles & tightening skin. I asked for the machine.'s name in English, the staffs & the manager can 't tell me. After 3 or 4 used of this new RF machine , there are increasing wrinkle lines under my eyes. Either this RF machine was not efficient or the staffs were not properly licensed, we're not properly trained how to operate the machines on me & other customers, the staffs were rough scrapping my face,under my eyes with this RF machine - all these can attributed towards the increasing wrinkle lines under my eyes. When I told the manager, she just came up with all the excuses she can come up with & denied wrongdoing. At that time, she claimed the RF machine was not new, compared to when they tried to sell me to renew another expensive facial package that this was a new & better RF machine - conflicted version of her story. As I read the other reviews, I wondered if the good reviews carried any merits to it. Perhaps those few good reviews came from their friends or their family. I remembered reading a review that she wrote she even contemplated & felt like the urge to contact the State Consumer Affairs Department to file complaints. she felt like some state official department needs to monitor Sa Sa beauty. All these steps are necessary to ensure they comply with all business ethics & codes in conducting business. read more

Walked in with my friend on a Saturday afternoon and got an appointment for both of us 2 hours later. The facials are quite pricey, and the esthetician upgraded the facial for my friend without telling her (she just asked if my friend wanted to do a mask so it wasn't explicitly at all whatsoever), so we were quite shocked when we saw the bill. The whole facials lasted almost 2 hours, but my friend's esthetician started 15 minutes later than mine and left her alone for another 20 minutes during the process. My esthetician was very aggressive in trying to sell me products throughout the 2 hours, and the lady at the register persistently tried to sell them to me again, in an almost threatening tone saying that my acne-prone skin would not get better if I don't use their products, which I found very annoying. The plus side is that my friend felt her face much softer afterward, but I felt that my face was pretty beaten up because my esthetician was quite rough scrapping my face off to the point that tears were streaming down continuously. It was definitely the most painful facial I've ever gotten in my life. My friend and I both agreed that for the price the facials weren't worth it. read more

massage was horrible. i through i was pay $49 to clean up white head .for my nose and my chin . after done when i got back my salon i have to clean up my self .waited my time. read more