I hate writing tough reviews, but I was not a huge fan of this location. I've had another location that was much better. Chicken was dry, vegetables barely cooked, and rice was old. Not much flavor outside the sauce. It's in a mall, so there's a lot of seating at least. The employees were nice, no issues at all. Food just wasn't up to par and is overpriced for what that was. read more

Sarku Japan - Chicken Teriyaki Combo 1 - Japanese Near Me - Niles, Illinois

Go to Panda Express a block away Better food, better choice, better prices This is a dying food court in a dying mall read more

Really nice spot at Golf Mill for some food. They have decent lunch specials as well. This place never disappoints. They have great dishes for affordable rates, there no long wait even when the spot is full. I love their teriyaki chicken, rice & vegetables. The ladies at the register are always so nice but the cooks in the flat top are not. Besides that everything ok. read more

Sarku Japan - Japanese Near Me - Niles, Illinois

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For being in a shopping mall food court, I thought this food experience was actually very pleasant. What I really liked was that you are able to see all your food freshly cooked. While this is a fast food Japanese restaurant, they take their time to cook your food and make sure it is potatoes like prepared correctly. For my order, I went with the special of the day, chicken and shrimp teriyaki over steamed rice and veggies all for $7.39. I thought it was a really good deal considering the portion size. It was a good amount that I had half of the portion leftover. For a food court, this restaurant does it's justice. I wish there was a bigger food selection on the menu but beggars can't be choosers and I'll take what I can get. read more

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Their food is really good, good portioning and affordable. It also taste fresh. Definitely will come back.

I love this place and I've been coming here on and off again for years but they just literally took 10 bucks from me cash now. I gave them 21 cuz it's 10 and some change. The lady said I only gave 11 bucks. She counted the entire register and said yup no it's right, you only gave me 11. So I asked her to check the cameras and she said she couldn't. I asked how can I eat my food now? So she just gave me a refund of the 11 bucks and now I'm short 10 bucks. WOW! Now I dont believe the cashier was doing anything shady if I'm being honest, I really believe that she thinks I only gave her 11 bucks. That's okay but let's check the camera. I am okay not getting the food but would love for corporate to check out the cameras and get this lady fired cuz this is extremely disheartening and I know it's only ten bucks but just check the cameras! I hope the owner checks it but this place has been struggling to hire people for a while now so I doubt anything happens to her. I will keep my eye on this place. read more

Delicious vegetarian over fried rice or white rice they will ask if you want mushrooms no extra charge but some people allergic. It is fresh and delicious and easy on budget. Inside the golf mill mall by Ulta. read more

Portions have definitely gotten smaller here and prices up. Also its great you allows the employees to talk on their personal phones while they take our orders. Definitely keeps them engaged with your consumers. Guess this is my last time here. read more

Good vegetables and noodles. Polite and helpful staff. Pleasant experience. Thank you!

I've been here multiple times with my boyfriend and we love it every time! The best thing on the menu is the chicken teriyaki with fried rice! It the special of the day everyday and it's only $6.09!! A fabulous deal!! You can also add chicken for an extra $1.69 and they give you a lot more if you do decide to get the extra. My boyfriend and I love to come here after we work out at Xsport fitness which is just down the street! Very convenient! read more

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We love Sarku. Large portion sizes and good food = happy parents and kids

Some of these reviews are sad. If you want sushi, go to an sushi restaurant. With that said, come here for the teriyaki chicken. Double meat for the big eaters! This is the go to spot after a session at xsport. Best post workout meal of about a cup and a half of rice, lots of chicken, and lots of veggies. And lastly, the sauce is amazing. Don't forget to tip the cooks, they remember faces, and have my respect. read more

Sarku Japan - Double chicken! And yes there is rice below that! - Japanese Near Me - Niles, Illinois

The place is infested with cockroach... not going back to this restaurant again! Poorly maintained and not worth the troubles you will get from eating here. read more

I read the two other reviews. First guy Dan D. you go to sarku for thing the teriyaki chicken you dont go there for anything else. If you want authentic sushi/yaki soba etc goto a full blown japanese restaurant. Who cares if the employees are lazy. I even think when they scoop of the raw chicken from underneath the counter it looks disgusting but the end result is amazing teriyaki chicken. Its flavorful and goes well with the fried rice and the steamed veggies. The double meat is awesome and they skimp on the double meat part either. you will have dinner and then leftovers for another meal. Freaking love sarku. -1 star for unappetizing scoopage of the raw chicken mush from under the grill and plopping on the grill. You might want to turn away if you have a weak stomach when they do this. Also I need more veggies on my plate. Other than that i love this place and will bring all my friends until they are believers. I already got one of them hooked! read more

Sarku Japan - the chefs doing their thing - Japanese Near Me - Niles, Illinois

Used to really love ordering Chicken Teriyaki with extra chicken, but this time it came with something different. Not eating there ever again. read more

Sarku Japan - Chicken Teriyaki with something extra - Japanese Near Me - Niles, Illinois

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I have frequented many other Sarku's (AKA Sakkio Japan) before, and I LOVE their Chicken Teriyaki. Great value for the money, especially if you opt for the double meat for only $.99 more. I agree with Dan D., despite my strong love of the teriyaki at Sarku, the service and overal "feel" of the employees is lazy and urorganized, not to mention borderline rude. The food is great, but the staff could use a brush up course in customer service and maybe smile once in awhile. Although, keep in mind this is a fast food restaurant in a shopping center food court, so you really can't expect much, so that is why I give them 4 stars. If you have not tried the food, make a point to do so. The teriyaki plate is large enough for two people to split, and a great alternative to a greasy burger at McDonalds. read more

Been coming here for the past 3-4 years, once in a while. The place is located inside the Golf Mill mall. Their all-time special is "chicken teriyaki" which comes with your choice of white/fried rice & vegetables. The chicken is actually pretty tasty and the rice is okay, nothing some soy sauce can't fix. The place offers bento boxes, teriyaki items, tempura items and sushi. They do also have sides: miso soup, edamami, and seaweed salad. Now please realize this review is solely based on my fix of chicken teriyaki here and my experience coming here, once in a while for the past few years. Aside from the chicken teriyaki, I'm not familiar with their other plates nor their sushi. The chicken has good flavor and is not bland. After they cook it and sprinkle their spice, they then put a ladle of teriyaki sauce over the chicken. If you like it spicy, make sure you ask for their hot sauce. Adds good flavor more than heat. The fried rice as stated above, put some soy sauce on it if it's bland. Aside from that's I think it's a good bang for your buck. As I saw in one comment and would agree, Sarku is definitely not the place you go to for sushi, or anything else related. You just go there for their chicken teriyaki! Service is normal and the cooks usually are cooking the chicken fresh since it seems like they are famous for their teriyaki chicken. To sum it all, if you're looking for a quick bite to eat, don't need fancy and are craving chicken teriyaki, this is your go to place. I give it 3 out of 5 stars. Because my experience with their menu isn't broad and it's food court at a mall. Can't expect much here. I'd at least rate their chicken teriyaki 4*, easily. read more

Sarku Japan - Phone on a cutting board. Cutting board looks used? Clean or not, this doesn't look safe nor healthy. Yikes! This is disgusting... - Japanese Near Me - Niles, Illinois

I was very excited to see this place open up at the mall. A nice change and healthier alternative to the regular burgers, fries, and tacos normally being served at the mall food court. So, this place has been opened for about 3 months now. Their chicken teriyaki seems to be a specialty here. It is very good and they serve it in great amount. It is their daily special. But this place just rubs me the wrong way. Sarku just seems lazy and unorganized to me. There is a clear sleeve on the menu for their daily special, so it looks like they would have a special for every day, but it looks like they're too lazy to change the sign. Their daily special has been chicken teriyaki since it opened. I first came here during the first week it opened. I wanted some miso soup. They said they didn't have it. I thought to myself, "Okay, they just opened, so they probably don't have everything yet. It's cool." Cut to 3 months later, and STILL NO MISO SOUP!!!!!! How hard is it make it, anyway! No noodles, no chicken, just broth and tofu. Maybe mushrooms and spinach. Take it off the menu if you don't have it. There is only one sushi chef, so if you plan on coming during your lunch hour, be prepared to wait on you sushi for a long time. And speaking of their sushi, it pretty plain. Nothing special about it. So you'll be waiting a long time for 8 pieces of sub-par sushi that won't even fill you up. Sarku, please get your act together, or you will end up like your neighbor, Elephant Bar. Taking forever to build, only to close down. And Elephant Bar was way better than you. Beware! read more

I've come twice now and they have closed earlier than their advertised times. I don't mean by only a couple of minutes. This has been from a full hour to half an hour earlier. Not to mention that they're always rude. read more

Sarku food is always amazing. We live in the city and we drive out here just for Sarku food. But the employees here don't exhibit great customer service. The first time I visited they overcooked my chicken. First time that has ever happened to me. The second time I ordered it was fine. But I came by later just before closing to ask for water. One of the employees didn't even look up and said "we are closed", even though it wasn't closing time yet. I asked "are your dispenser nozzles twisted off? They don't look like they are." And he didn't answer me. Awkward. I recommend Chicago Ridge location instead, haven't had any issues there. read more

I ordered chicken teriyaki with fried rice. What I got was chicken teriyaki with white rice. When I complained the cashier and cook said it was fried rice. I then went and took another bite. The rice was as white as you could make it. When I completely complained again I was told it was fried rice and there was no refunds. They didn't even try to make it right which leads me to believe that this was the best they could do. I wasn't looking for a free meal. I threw my entire meal away (about $9) and went to Joy Korea Barbeque and purchased my lunch. My advice do not eat here. The food is bad and a waste of money. read more

Sarku Japan is always best to get when the chicken is just freshly made. This location does such a good job of making sure it's evenly cooked. I usually get the special which is always chicken and I get double meat, over white rice. Sometimes they're a little stingy with the rice portions so if you eat more, be sure to ask for a little extra rice and get your moneys worth. I always add extra teriyaki sauce on mine as well as the chili pepper. All in all this is a great place for quick food especially since Golf Mill Mall doesn't have that many great options anymore since Panda Express left. Nothing else really catches my eye except Sarku Japan. And it's tasty! read more

I thought I would give this place a try but I regret it. My wife and I ordered our food, and to pass the wait time, we decide to watch the chef make the sushi. Big mistake, while watching him make sushi, we noticed THREE roaches come from the sushi area and walk around the counter, and crawl on the trays. The workers didn't even care after I pointed them out and voided my sale, they just kept on serving people. read more

I have been to 100 sushi places in this county. And never found the quality in there combo platter for so cheap "for $8.00". You people must be out of your minds. Who cares about the staff its not ron of japan its the golf mill food court gritty broke a$s golf mill "not woodfield"..its the best food place that has opened there in 20 years. read more

ALL of the employees have a horrible attitude and could care less about their job. Waiting well over 20 minutes for food and receiving very rude looks the entire time. Food was too greasy, don't waste your money here. read more

Yes!!! Im so glad this place is in niles! My life is complete with their teriyaki chicken! Its delicious! I haven't tried anything else on their menu because thats how good their chicken is! read more

Sushi is gross, been to many different locations... sushi taste like as if you bought it from the dollar store frig...

Teriyaki chicken with double the beef for a couple bucks and BAM you got a cheap and fast meal for two or for one comatosed 5-hour energy drinking business man. Tastes great if you're looking for something quick, simple and affordable. read more

If you are looking for a quick lunch and a great price you are at the right place. I highly recommend the Chicken Teriyaki. It is tasty and is a whopping 530 calories if you leave out the rice- chicken and vegetables only. Although it may not compare to Ron of Japan or other eateries in the like, for a fast food place it hits the spot. You most definitely won't leave hungry or broke! It is often on special for $4.99 a plate. read more

This is my favorite place to order from whenever I go shopping at Golf Mill. The food is cooked right when you order it and is always very tasty. This is mall food court stuff so don't expect the highest quality food, but the teriyaki chicken and shrimp tempura sushi that I like ordering is always very good. The place is inexpensive and your food will be done fast. read more

Solid 3.5 stars. I have no idea how I ended up here for lunch today but left satisfied. While I didn't go to school at U of I, I did eat Sarku a number of times and remembered the chicken teriyaki being decent. For a little over $8, I got a double order of the chicken teriyaki, fried rice, veggies and a pop. They give you quite a lot for the money. While I don't like to watch them make the food, especially because seeing them scoop raw chicken and plop it onto the grill isn't very appetizing, I found the end result surprisingly good! It's hard to explain but there's just something about this chicken being cooked on the flattop and letting the sauce caramelize in and around it. The reason I rounded up was because the cooks made sure to use different sets of spatulas for the different meats and veggies on the grill. I was a little scared they might not care about cross contamination but thankfully they had a separate set of spatulas for everything. The service is fine if a little slow. I haven't been to Golf Mill in ages before today but if for some reason I'm here again, Sarku is my choice amongst the other options in the food court. read more

Not a great sushi place, but ok if you want cheap, fast-food type sushi. I ordered the "Salmon Lovers Platter". It came with 5 tiny pieces of salmon. You are better off going to Ginza next door. read more

Based on what my sister said. She said she really likes the california rolls. Though it was very expensive.