Food is always made extremely fresh and well made. Very fast as well! The service is usually prompt and your food is ready rather quickly. It's calm energied inside always. read more

Sarku Japan - CHICKEN TERIYAKI - Japanese Near Me - Freeport, New York

Thank you so much for making me a fresh shrimp tempura roll. I hate cold sushi lol. The chicken bowl was the perfect amount of food for me. I was annoyed at the fact that they were getting a Delivery and the person left the door open making it very cold in the store but now I know for the future not to sit next to the doors. I'm usually not a fan of sarku but I enjoyed my meal seriously. read more

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I had a ton of work meetings today so I needed something relatively quick and nearby for lunch. I happened to drive by Sarku Japan and decided to give it a go. I ordered the chicken teriyaki lunch box, which was about $13. It consisted of a heaping portion of chicken teriyaki over a bed of rice, side salad, three dumplings and four california rolls. The chicken didn't taste the highest quality but it I shouldn't have been surprised as it's basically the super fast-casual kind of restaurant you'd find in a mall. I didn't add any sauce but I'm pretty sure a few packets of hot and duck sauce would make turn things up a notch. Overall, it came out fast, was just the right amount of hot, and it didn't break the bank.. lunch mission successful. read more

Not the best tasting quality food, but definitely if you're looking for something just a dine on real quick because you're in a rush and it's food that you're familiar with then I would definitely say that you should try this restaurant. Obviously, this is a chain restaurant so there's many of them all around the country So, indeed, you really aren't missing anything. But for what it was, it was actually pretty good, my friend had the sushi and I had the rice and shrimp. That's listed here. I wouldn't go back, I've definitely had far better. But again for the time being, it was all right. read more

Sarku Japan - Shrimp bentu box - Japanese Near Me - Freeport, New York

i'm not sure what it is about this location, but the food was not prepared in the same fashion that other Sarkus prepare the food. I think that there needs to be a little bit more attention to the quality of the food here because it didn't really taste that fresh. There was something a little bit off about it.although the food was ready very quickly and this location was very busy there was something that tasted a little bit off and I couldn't really put my finger on it. I don't normally enjoy writing reviews like this, but I genuinely did not enjoy the food and felt a little bit weird after. read more

I mean... let's be honest - you don't come to Sarku expecting top notch food by any means, but I think the standard should at least be mall-level good. This Sarku seems to just miss the mark on that. I mean, is it decent and edible? Yes. Could it be better? Oh, for sure. My boyfriend and I came here to grab a quick lunch & both decided on the chicken teriyaki. I ordered mine with noodles & his came with white rice. Portion sizes here are deceivingly big in photos, but really just enough to fill you up. I'm not a big eater by any means, and still managed to finish almost everything in the order. I'd note that the good parts of the order include the fact that they use actual lo mein instead of the flat thin noodles, and that there's a bit of a char on the chicken. I appreciate that they give a small extra container of teriyaki sauce on the side, because the noodles and chicken definitely needed it - it was a bit on the dry/blander side without it. But for $10 an order, it's overall pretty disappointing that the order doesn't really deliver. I was expecting some piping hot & charred chicken off their grill, and ended up with just-warmed through greasy chicken and noodles. The overall vibe of the inside is also just drab - there wasn't a single customer inside even during peak weekend lunch hours. read more

Sarku Japan - 1. Chicken Teriyaki with Noodles - Japanese Near Me - Freeport, New York

It's good, it's cheap, it's teriyaki and basic Japanese food. It's fast and the employees are friendly, it's nice if you want something cheap and tasty. read more

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So I don't like to do reviews but this is a must ordered a bento box without going into much detail and someone reaching out to me it was a chicken teriyaki and it was AWFUL so the teriyaki sauce is on the side the chicken is HARD comes with 3 dumplings looks like if you threw it at someone it can fracture their head in other words hard as a rock. Almost like they got it from the packages from Costco, but those are better. Salad that comes in bento box was whatever it was...where was the dressing on it? Last if thats California roll then My God I do not want it looks like it was sitting for days AWFUL. Last time I will order from there. Sad part is I can't get refunded. Idk not for me you can't eat that. But seriously that's chicken teriyaki omg hard and the roll not fresh. read more

I wanna start off by saying the staff is very rude. When I walked in they all looked upset because it was 7:40pm and they close at 8pm. I told the cashier that I have a fish allergy and he said he can't give me any rolls. I told him I've gotten avocado and cucumber rolls from here before. He said no he won't do it. It's too much work for them to prepare a roll before closing. So instead he gave me an extra dumpling which didn't even taste good. The food wasn't fresh, it had a bad taste to it. Even the ginger was a different color and wasnt fresh. It's sad how that was my dinner that night and I didn't even want to eat it with every bite being depressing. Most likely not coming back here again, going to support local Japanese businesses instead of this rude chain that doesn't make fresh food. read more

Sarku Japan - Chicken Bento - Japanese Near Me - Freeport, New York

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Sarku Japan is a quick and easy fix if you're looking for a quick fast food meal. Always make sure to get the spicy/Yummy Yummy sauce!

If I could give a zero I would I just ordered the 3 piece shrimp tempura appetizers and spring rolls. The tempura was rock hard and tasted like old cooking oil. Didn't even want to try the spring rolls. Clearly these tempura pieces had been made a while ago. Probably yesterday or even day before. The batter wasn't even tempura batter but something thicker adding to how hard it got. It arrived - no dipping sauce, no napkins or utensils. The bag wasn't even sealed. Terrible. Simply terrible. I wont be ordering here again. Don't waste your time people. Order from another Sarku or better yet another restaurant!! read more

Sarku Japan - Shrimp tempura - Japanese Near Me - Freeport, New York

Great Japanese takeout! I would say they are a very fast-- fast-food location. Only thing is they are not very friendly at all. I never see them smile and they can be rude. read more

If you like simple Asian food, then Sarku is the place. They have meat and fish combos, sushi rolls, dumplings, spring and egg rolls. I had the chicken combo with steamed veggies, white rice and a spring roll. It's lightly seasoned and fresh. The yum yum sauce was a total miss. It didn't compliment much. I would come again. read more

Sarku Japan - chicken, rice, broccoli and a roll - Japanese Near Me - Freeport, New York

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Mall food in a stand-alone store. Japan would be appalled if they knew this place had appropriated their name to sell low grade food.

RIDICULOUS! I have sensitive teeth and as I was biting into my chicken, a huge chicken bone cracks my teeth! read more

Sarku Japan - a piece of food left in the oven - Japanese Near Me - Freeport, New York

this is hands down the WORST Sarku in the entire chain. they chicken is always burnt . orders are always wrong . they give you a sneeze worth of sauce for your food . white rice is always mushy & the fried rice is always dried out and chunky . today I went out of my way to write this because this location should be revamped . I think every staff member should be let go . management too . the food quality is constantly garbage and it's only at this sarku . new staff needed ASAP . don't waste your money here . just go to the one in green acres mall or something . read more

Cute little lunch box place. Quick service. You order then they give you a buzzer for when your meal is ready. Food is fresh and cooked when you order. It reminds me of how a Japanese fast food place would be. My drink had a futuristic cap that drops a marble in your drink to activate it. Best part of my visit. Just finished eating and my sushi was fresh and well made. read more

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This place sucks the bathroom doesn't work the soda fountain doesn't work and they wouldn't let us sit inside. TRASH

Quick and easy Japanese food. The bento box is a great deal, some items are a little pricey, like the sushi rolls But overall, can be a good value for the money read more

Sarku Japan - Japanese Near Me - Freeport, New York

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Great fast service. Manager , Mr. Yang, goes out of his way to make a great experience.

Its located in the same plaza as ihop and retro gym. Its good food, but nothing real special to it. Its chicken teryaki. It is however pricier than the competition. read more

Sarku Japan - Japanese Near Me - Freeport, New York

Solid, cheap and filling for what it is. Quick, friendly service. Food was tasty, fresh and hot. Nice change of pace from the typical fast food. If your expecting gourmet japanese food, your at the wrong spot and should go to your local sushi resturaunt. read more

I have been eating at Sarku for 3 plus years...The food and selection is great, however, Sarku has begun skimping on the amount of food provided per order....big mistake and an insult to its long term customers.... read more

Very convenient location as it is right on sunrise. Came here after the gym and the quality is much better than the Sarku Japan's in the malls. However it is slower than the ones in the malls but that's one of the drawbacks. I would much rather have higher quality food than to get my food faster. Portions are good and it is usually priced around 7-10 dollars if you get double meat or not. The restaurant was clean and the staff was nice. Lots of seating so it was a pleasurable experience. read more

Chicken teriyaki was pure salt. Gave me major heartburn. Had to take it to.go and couldnt bring it back since there is still no indoor dining. Nys covid guidelines expired and every other ff restaurant offer sit down dining. Why not sarku? Incredible lack of courtesy. read more

Good food but horrible clients, kids meeting there after school, screaming, fighting, disturbing everybody and the management does not care at all! read more

This place is losing business fast, quality/ flavor of the food has diminish and the portion size is definitely smaller. The wait is much longer than the mall, and the chefs behind the counter is unnecessarily yelling at the top of their lungs when talking. The entire dinning area of customers are looking back at the staff and still they continued for hours. They don't sound Japanese, must be Chinese from the country. read more

Freeport location. After asking for extra sauce I was told I have to pay for it even though I ordered extra food. Then once I paid for it they put the money in the tip jar. So basically they stole from me and the company. Being a restaurant manager that is unprofessional and illegal. I was greeted terribly and treated terrible during the whole visit read more

Good food and quick service every time. It's in a busy location so be prepared not to find parking sometimes. Sushi rolls and bento boxes are so good! Also they're are very good with tweaking your order if you need to as well. Recommend. read more

The chicken teriyaki is delicious (the shrimp and beef are just as good.) Hearty portions and the price can't be better. Heard of this place from a friend and now I know where to get good teriyaki from. Mmmm. read more

The girl at the counter was very nice and friendly. Witnessed 3 employees come straight into the kitchen from outside. None of which washed their hands and went straight to preparing food. Nasty and unsanitary asked for a refund and left. Won't be returning. read more

This place could not have been any worse. The miso soup was made from a freeze dried package just like making instant oatmeal.

First let me say that this place is a franchise often seen in mall food courts. It's fast food Japanese. It's cheap and quick. Considering my obsession with food court Asian food, I love this place. If you're expecting a Tao or Nobu experience you're in the wrong place. read more

i love getting sarku always and it's the best. but today was my birthday and it was so fucking shitty, i was upset and crying and i walk in to sarku hungry and they tell me they close at 10 and it was 10:01. i couldn't get anything and it made my day 27286x worst. i know it my fault to for getting there late but literally 1 food order could of made my day 272897292929x better. read more

Horrible experience. Cashier was joking around with her friends while taking my order and kept cutting me off, then waited 20 minutes while other people who ordered after me were getting their food. I ordered a simple chicken teriyaki with extra chicken and noodles and I'm watching other, larger orders leave. Tried to find out about my order and the worker putting the orders together looked at my ticket and then ignored me. When I asked for a refund because I had to go back to work, the cashier working at that time had no idea what was going on. First and last time I ever go here. read more

I had the shrimp bento, hubby had chicken bento and my son had the kids chicken teriyaki in a bowl. Not bad for the price. My bento came with a California roll, fried dumplings and a salad. The dumplings were a little over done. The food was pretty good. Cooked to order which I liked. Could have been a little cleaner. There wasn't a garbage can by where you dispense your drinks so people left their garbage on the counter. Overall not bad for this location. read more

Manager on duty tonight on 2/9/18 was very unprofessional. As I was trying to eat dinner with my family. He decides to belittle one of the cashiers in front of the other employees and customers. As if it wasn't embarrasing enough the way he was carrying on he ends up telling the girl to clock out and fires her in front of everyone. I'm not sure of what happened prior for it to have escalated to this point but he certainly didn't handle the situation appropriately read more

Was very excited to try this new eatery. I was very disappointed. I ordered the teriyaki chicken, and it was void of any taste, or flavor. There was no garlic, ginger, or scallions. It tasted like it was sautéed in soy sauce only; and it was very salty. Well.....my curiosity was satisfied. read more