Sarku Japan is a nice alternative option to other food spots in the general vicinity. The first time I came and got the chicken teriyaki because it seemed to be the staple. I even opted for the extra chicken because I was feeling particularly hungry that night. Let's just say I bit off a little more than I could chew. The first time I got their food I was pretty satisfied overall. My opinion changed slightly when I came back for a second time. Seemed the food wasn't really seasoned well and the chicken lacked overall flavor. Now this isn't meant to condemn them because it's still overall decent. I think I was just blinded by the quantity of food they give you for a reasonable price ($10). Overall I will still continue to patronize but on a less consistent basis. It could also be just this location because I've had sarku before in Virginia and it was a lot better than this ‍ read more

My family and I just left a sarku japan located in Pentagon shopping mall not only were the two guys that were cooking the food was rude but the food shrimp chicken noodle and rice bowl) they fixed us was undone I'm at home now refrying everything we brought so we won't get sick or loss our money me nor my family will ever eat at one of your sarku japan again. This was just a warning for the people that reads this read more

I had a really disappointing experience here. The food was mid at best, but the service is what made it worse. The girl at the front seemed either new or just not paying attention--I had to repeat my order four different times, even though I was being patient and respectful the whole time. When I asked for the yellow sauce that usually comes with the order, she gave me attitude like I was asking for something extra, even though we had two orders and she only gave us one. It didn't stop there. When our number was called, one of the guys in the back was making fun of our order, which is completely unprofessional. On top of that, another employee loudly said something along the lines of "this is the kind of stuff I have to deal with, shitty people every day," clearly referring to customers. We didn't do anything wrong from the start--we were polite the entire time. No one should be treated like that just for ordering food. Definitely not coming back. read more

Walked in and placed and order at 1:56pm Its 2:25pm and im still waiting for my order! read more

Sarku Japan - Crazy wait time - Japanese Near Me - Capitol Heights, Maryland

This was my first time actually going to this location. I ordered via UberEats Teriyaki Chicken Combo which is Steamed Cabbage/Carrots and white rice Or for 70 cents more you can get Fried Rice!.. I was greeted immediately the guy was pleasant and got my order immediately. The Ambience was clean and organized. I loved. That the food was very flavorful and it was light it wasn't heavy and it was healthy but flavorful all across the board and the portions were filling. I absolutely LOVE their Sushi at whatever location lol . I'd come back and order from here again! read more

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Classic traditional food. Great service and a classic ambiance. I love everything on the menu.

Walked in at 8:30 to pick up sushi (they close at 9) and was told "you can only do pick up orders" I responded by saying your sign says you close at 9. The woman at the cash register responded by saying oh we close at 8:30 today when asked why she had no answer? Which leads me to believe they were lying to try and get out early for the night. As I was exiting, she told me that I could place an online order up until 9:30. When I tried to do this on the platform, they suggested their location was not available. To me, this is extremely unprofessional and as a customer who frequent this location often I felt pushed to the side just for a lazy employees convenience. read more

Terrible food poisoning from this place. Service was ok...this was not a good experience.

If I could give less than one star I would. Walked in to order my food, no one can properly understand the food order. On top of that like normal Sakaru Japan restaurants the sushi is freshly made upon the order, this is the only location I went to when the sushi is premade; not knowing what time it was made or even if it was made on that day. And on top of all this, they do not know how to give a refund. Would honestly NEVER go back. read more

The food is fine, I used to come to this place all the time but I see that things have changed over the years and now you have new people there , I spent a good amount of money on my food for me and my wife and one of the employees packed my bag didn't even bother to ask me did I want sauce so I had to ask , then when I asked she only gave me 1 sauce and I have 2 entrees,the size of the sauce cup is not enough for 2 meals I asked for another for the other meal, and instead she wanted to be quick to charge me for sauce instead of just giving me 1 extra sauce that way both entrees have sauce instead I felt like she wanted to be petty and just charge me for sauce. If you decide to eat at this location just expect people to be rude. I'll be going to quikway for now on. read more

Sarku Japan - 2 chicken and shrimp entrees Shrimp tempura roll And 1 yum yum sauce - Japanese Near Me - Capitol Heights, Maryland

I've never been a big fan of Sarku Japan and now I remember why. The quality of their food is not great. Shrimp tempura?? How about tasteless fried breading with a Shrimp tail. There was barely any Shrimp inside the breading. You can tell this item was store brought, probably from Restaurant Depot. And where's the sauce? Maybe the sauce could've added some flavor, but that wasn't included. Definitely not worth the $4.59.... I also didn't get soy sauce with my sushi. People shouldn't have to ask for sauces that should come with the food. If you want Sushi, go to Wegmans! I won't be coming back to this place anytime soon. read more

Sarku Japan - California Rolls and Shrimp Tempura - Japanese Near Me - Capitol Heights, Maryland

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Late dinner and undecided on what to eat, so This is what we picked since I haven't been here in a long time. I got the chicken bento box. The chicken is a bit salty, although I think it might be the sauce that they put on top. My husband ordered the #4 which is beef and shrimp. He substituted the shrimp for chicken, and asked for extra chicken. He received a lot of food. Didn't need the extra. Overall the food was okay. Just a little too salty for me this time. read more

Always friendly and always fast. I've never had a bad experience with this place. And it helps that the food is pretty good as well

I always love coming here , the food is excellent, especially for the price , the only thing that's keeping me from giving it 5 stars is the fact that they don't have sriracha sauce anymore , that was my favorite sauce and the fact that they don't have it anymore makes me not wanna come here as often because there's other locations that do have sriracha read more

What I wanted was sashimi, found a rice bowl place that said they had some sushi rolls, or that's the best was to describe it. About 8 different rolls and a number of meats over rice. Tasty but not sushi and definitely not sashimi. What I had was fast, cheap, fresh and tasty but not sushi. (I had the shrimp bento box on brown rice) read more

Sarku Japan - Shrimp bento box - Japanese Near Me - Capitol Heights, Maryland

I absolutely love this location. The employees are fantastic and the manager/owner is such a sweet guy. He actually cares about his patrons and he's great to chat with. We regularly come here. It's the only fast food restaurant in the immediate area that doesn't have employees who give more attitude than service. I literally despise the area because of the attitudes of all the employees at all the immediate fast food restaurants but not here. Thanks for continued great service! read more

Sarku Japan - a counter with a lot of food on it - Japanese Near Me - Capitol Heights, Maryland

Clerk Id : 1 - very disrespectful , no custkmer service skills, and also rude. Started to rush me instead of listening to my order.

This is a fantastic place and great tasting food. The customer service is outstanding and I can not be more happier. They accommodated my every request and I recommend this place to everyone. read more

Tasty food that is prepared per order. Could use more sauce so def order at time of placing order.

Service: The cashier was not as prompt and friendly as other restaurants but not overly rude either. Food: Sushi is not truly fresh but still eatable. Also, sushi chef's rolling skills need a little work. The roll wasn't as tight and aesthetically pleasing as higher end sushi places. read more

Sarku Japan - (2) California rolls - Japanese Near Me - Capitol Heights, Maryland

Nice service,clean table,and delicious food with resonable price!!! Definitely will com back! read more

Sarku Japan - Front menu - Japanese Near Me - Capitol Heights, Maryland

Came here on a Sunday with my two nieces around 11:30am. There was barely anyone inside since they had just opened. One of the things I noticed when I walked in were signs for wait time and to be patient and cost if sauces. It took about 12 minutes in order for us to get our food. We ordered the chicken teriyaki sushi rolls and the chicken teriyaki platter that comes with rice and vegetables. One of the platters we had with noodles. I also asked for a few yum yum sauces. The food wasn't bad however, I definitely prefer the chicken teriyaki from the mall. The chicken to me lacks flavor and they drown the chicken with teriyaki sauce. I did not like the taste of the yum yum sauce. It taste a lot like mayo which made me throw it out. My nieces like the food so we would definitely come back. read more

Update: decided to give this restaurant another try. Young guy took payment then went to prepare bags for food. Never washed his hands. Received a refund. Not surprised that this restaurant is not taking every neccessary step to ensure the safety and health of Customers during this pandemic. read more

Chicken teriyaki was on point and service was quick during lunch time on Thursday. I have had some other places burn the chicken and over sauce the whole plate but this place served it correctly. I think the music could be louder but otherwise a nice joint to go for a quick lunch. read more

Sarku Japan - Chicken teriyaki with brown rice - Japanese Near Me - Capitol Heights, Maryland

This place has great food and great customer service. I only wish their menu was a bit more diverse but it gets the job done when I want something other than typical fast food or dine-in restaurants. The food is cooked to order so I often call ahead so I don't have to wait. Even still, when I don't call the wait is never too long. The portions are decent, the sushi is fresh and the flavor is on point. My only complaint is that the dumplings and spring rolls are dry at times, but I noticed this occurs when I come in shortly before closing. read more

I agree with some of the previous reviews. This place could work on stepping up their customer service. When we walked in and there was no greeting or acknowledgement as to whether or not we had questions. She basically just stood there and stared at us. I guess that meant she was ready to take our order?! Meh. But I was starving so I just rolled with it and ordered the teriyaki chicken and shrimp. The sign says that they cook up every order fresh...but I'm not so sure that's how true that it is anymore. Because my veggies and rice were cold and lacked seasoning and flavor. The chicken and shrimp were alright but again I expected it to be hot and fresh with better flavor. Meh. So for me it's just okay...3 stars. read more

The customer service is great here! The food was good and the guy that took my order he's slim with a ponytail puff 9/1/at 8:18pm he was Amazing..he just told me his name Gio boo!!!! He's a keeper amazing personality and amazing customer service!!!!! Love you!!! See you again soon. Aisjah is beautiful and sweet to me and her customer service is flawless here!!! Great supervisor lovely person!! I will be back soon!!! read more

This place is pretty cool I ordered carry out didn't know what to order. I got three different types of sushi rolls the only one that I could eat was the teriyaki chicken roll. The other two just weren't good to me but overall place seems pretty cool I would go back. read more

Sarku Japan - Sushi - Japanese Near Me - Capitol Heights, Maryland

It was just OK. They over killed on the sauce on my food, it could've been less. Got the steak and shrimp teriyaki and it was drowning in sauce, barely could taste the food. I did get some spring rolls, really crispy, which is better than greasy, still not big on flavor. The food really didn't have much flavor, just a lot of sauce. I've been to others, not not sure why this one was so different. If I went back to this one, I'd probably look harder at the menu and be very specific on what I didn't want on my food. The place was clean and the line moves fairly well. Seems to be a lot of people in the kitchen, but it still took a while to get my food, which didn't seem right. read more

Chain restaurant located in a new strip mall along with Chick-Fil-A, Subway and Chipotle. The prices are decent as most of the standard rolls are $3.99, speciality rolls are $7.99 and the Bentu (basically a combo meal of sushi, rice/noodles with a protein and a salad) are $7.49 to $9.99 depending on what you choose. The food is of surprisingly good quality considering the fast food concept. Orders come out in less than 10 minutes and the food is clean, tasty and well prepared. The sushi may not be 5 star quality but I'd say 3.5 to 4 range. I wish they were a tad bit bigger...then again I also wish gas was free. I had the california roll, chicken teriyaki roll and bbq eel roll. All were worth ordering, especially the eel which was paired well with the bbq sauce. If there is a drawback I would say that this location closes kinda early (9?). Good quality sushi less than 15 minutes from my place? Yaayyyyyy me! read more

I had to choose between chipotle and this place and I'm glad I made a semi healthy decision and went here for the first time! The food is good. The sauces are good and ever better I ate with chopsticks which I haven't done in years! read more

Sarku Japan - Japanese Near Me - Capitol Heights, Maryland

Price: on point, cheap Served hot: on point Chicken teriyaki: meh BBQ eel roll: garbage, could not taste the eel and the rice was mushy... The wasabi: on point and hot as hell - the way I like it. Spring roll: garbage and oily with mystery tasting vegetables Dumpling: garbage and oily with mystery tasting meat Seaweed salad: meh My stomach: cussing me the hell out at how bad the food was. read more

Absolute shit, the chicken was way to salty, rice is clumped up and hard and sushi is just unbearably disgusting don't recommend going to this ghetto ass place if you want sarku just make the trip to PG Mall where they at least can cook. read more

Great quick lunch option of a Bento box. The food was fresh tasting, flavorful and a great alternative to burgers. The grilled chicken and rice was delicious, the sushi roll also delicious, the salad was OK and I could have done with something other than canned pineapple. The staff was very nice and the restaurant clean. Great lunch stop while we were on the road traveling. read more

I love it Sarku Japan . Chicken bento , we had good and fast service employees are very nice,the restaurant is clean I absolutely recommend this restaurant. For sure we coming back again ! Thank you. Mr. Mario for such customer services to us! read more

Good food we enjoyed shrimp teriyaki I was little disappointed they don't have table service. read more

My daughter loves this place and request here after school everyday. I have tried it and was very pleased. However she's picky so the fact she loves and likes to eat it a lot. I'm thankful for this place. read more

Sarku Japan - Japanese Near Me - Capitol Heights, Maryland

Staff was nice but the food is horrible. It's not the original sarku sauce it's basically all soy sauce. And the white rice is hard

Im so glad that I have found this place near my apartment! I always enjoyed eating sarku when Im shopping at PG plaza mall and now I can eat this food whenever I want. I guess this location has great management. Quality of customer service was great. I originally wanted chicken teriyaki meal and sushi roll which are what I usually get at mall however manager at this location introduced me a deluxe bento box which is little of everything, chicken teriyaki with rice, side salad, sushi roll, and choice of tempuras! I really really recommend!! Great food! Great customer service! read more

Sarku Japan - Deluxe bento! - Japanese Near Me - Capitol Heights, Maryland

What you need to know. It fast food. so, for me to give a fast food spot 3 Stars, that's saying something. I had passed this location many times to grab, Chic-fil-a and Subway. Now I have a 3rd option. I was quiet surprised to see them cooking my dish as ordered, which I really appreciate in a fast food restaurant. chicken has good flavor and the portion was perfect for a quick bite. Salad and dressing was good. Why 3 stars? Too much grizzle in my chicken and for fast food, I just felt the wait for my food at about 5 mins was too long...But that just may be me, they were cooking my chicken and not trying to kill me. The place was packed and many of the other dishes around me looked delicious. Not you typical fast food spot. Give them a try. You may be surprised. read more